Ratings based on 1,104 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Students
by A verified traveller

actually it was awesome:)

Posted 08-Dec-2014
I won't forget my journey in here! thanks nice hotel!
3 out of 5
by A verified travellerfrom bc

Great location.

Posted 07-Dec-2014
We come to Victoria often and wanted to love this hotel. Its location is great and the rooms were very clean and well stocked. However, on arrival we were told the elevator wasn't working and the pool was under renovation so we'd have to use the pool across the street. Its was december in the middle if a cold snap and with 2 children this wasnt going to be sn option for us. This was disappointing as we specifically picked this hotel for its pool amenities. Parking was an additional charge of $15/night although you could park on the street out front for free, which we did, but realized after check out we were still charged for parking. Perhaps we just picked the wrong time to visit. If everything was available for use ( elevator and pool facilities/ equipment) we may have left with a better feeling if the is hotel however the inconveniences left us irritated.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom curtenay

nice, clean, quiet, no hassles.

Posted 04-Dec-2014
just as the title says, it was great value for the price
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Gabriola Island

Comfortable and homey hotel and great location.

Posted 02-Dec-2014
Pros: Location and service and shuttle service to shopping.
Cons: Nothing.
Location: Downtown harbor with all the sights and shopping.
Staff was very friendly and helpful. Gave us an upgrade to larger suite and went out of their way to make our stay a good one. The pool was being serviced and they gave us a pass for the hotel pool across the street.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great Stay

Posted 01-Dec-2014
Awesome location, amazing staff. A great overall experience for the money.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Qualicum Beach, BC

Convenient - stayed before

Posted 04-Nov-2014
Pros: Privacy - kitchen facilities
After knee surgery used as stopover between hospital and home.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom South west Canada

Good hotel right beside the BC Legislature.

Posted 21-Oct-2014
Pros: Clean and quiet room. The hotel restaurant is excellent for breakfast and the staff is well above average in service. Location excellent.
Cons: The internet did not work at all. The gym is sparse and perhaps below average compared to similar hotel gyms.
Location: The location is ideal for downtown access, as well as the parliament buildings, Empress Hotel, Beacon Hill Park, and Royal BC Museum.
Overall this is a very good hotel. The location is ideal for downtown access, as well as the parliament buildings, Empress Hotel, Beacon Hill Park, and Royal BC Museum.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-Oct-2014
So comfortable amzing staff and facilities, the best part: the hotel suttle, a major plus
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Bristish Columbia

Excellent Choice

Posted 20-Oct-2014
Pros: Proximity to the harbour and cleanliness.
Cons: Perhaps a bit of updating of sitting room furniture
Location: Harbour walk, Legislature, Empress Hotel, Museum, and shopping all within easy walking distance
Great location.Close to harbour and downtown without being on a busy street. Rooms perhaps a bit dated but immacute with great bed, kitchen facilities and sitting room.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Vancouver

Central in James Bay area of Victoria

Posted 16-Oct-2014
Pros: If you're lucky, you might even get a piper to welcome you!
Location: Central in James Bay. 1 block to the Legislature, well within walking distance of the sea wall and Fishermans wharf. Shout out to Barb's Place there!
Nothing ostentatious, just good value and good quality. A true "Scottish" delight. Good rate, nice rooms, a lovely stay!