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Reviews of Royal Scot Hotel & Suites

3 out of 5
Royal Scot Hotel & Suites
425 Quebec St, Victoria, BC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1174 out of 1952 reviews" "
Rating 8 - Good. 599 out of 1952 reviews" "
Rating 6 - Okay. 118 out of 1952 reviews" "
Rating 4 - Poor. 37 out of 1952 reviews" "
Rating 2 - Terrible. 24 out of 1952 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Susan

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I visited Victoria to do some business at the BC Legislative. The hotel is located one block away from the Legislative, so very convenient and walkable. In addition, as we had booked a kitchenette, Thrifty’s grocery store is nearby to get food. So, if you need to visit Victoria for an extended length and need a convenient and homey location (with a kitchen), I would recommend the Royal Scot for an extended stay.
Stayed 2 nights in May 2024
Response from Reservations Department on 8 May 2024
Thank you for staying with us at the Royal Scot Hotel. We appreciate your feedback!

10/10 Excellent

Kelley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just one block away from the ferry. Yet quiet and easy to access everything. Warm pool, sauna and hot tub. Clean, roomy, well equipped. Wonderful staff. Several good restaurants within walking distance
Stayed 3 nights in May 2024
Response from Reservations Department on 8 May 2024
Thank you for staying with us at the Royal Scot Hotel. We appreciate your feedback!

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Reservations Department on 8 May 2024
Thank you for staying with us at the Royal Scot Hotel. We appreciate your feedback!

10/10 Excellent

Crystal

Travelled with group
Clean, quiet, great location and staff went above and beyond with a free upgrade. This is my go to hotel for hosting out of town guests.
Stayed 1 night in May 2024
Response from Reservations Department on 7 May 2024
Thank you for staying with us at the Royal Scot Hotel. We appreciate your feedback!

10/10 Excellent

Nihar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 4 nights in May 2024
Response from Reservations Department on 7 May 2024
Thank you for staying with us at the Royal Scot Hotel. We appreciate your feedback!

4/10 Poor

James

Disliked: Property conditions & facilities
OLD. OVER PRICED
Stayed 1 night in May 2024
Response from Reservations Department on 8 May 2024
Thank you for staying with us at the Royal Scot Hotel. We appreciate your feedback!

10/10 Excellent

James, Kennesaw

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Royal Scot for five nights. It exceeded all our expectations - especially the staff. We hope to come back soon. Blocks from the harbor and Clipper Ferry terminal. Very (emphasis added) convenient to the scenic center of the inner harbor, Fisherman’s Warf, bus lines, carriage rides, and all sorts of eating options. Five stars all the way.
Stayed 5 nights in May 2024
Response from Reservations Department on 7 May 2024
Thank you for staying with us at the Royal Scot Hotel. We appreciate your feedback!

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was dated but they have used that to great advantage. The rooms were clean and large with wonderful older furniture. It was so convenient --a short walk to anything in downtown Victoria with so many dining options. We'll stay there again.
Response from Reservations Department on 6 May 2024
Thank you for staying with us at the Royal Scot Hotel. We appreciate your feedback!

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Apr 2024
Response from Reservations Department on 5 May 2024
Thank you for staying with us at the Royal Scot Hotel. We appreciate your feedback!

10/10 Excellent

May

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights with my husband. We will be back with our kids soon! Thank you for the free upgrade.
Stayed 2 nights in Apr 2024
Response from Reservations Department on 29 Apr 2024
Thank you for staying with us at the Royal Scot Hotel. We appreciate your feedback!

8/10 Good

Pamela

Stayed 1 night in Apr 2024
Response from Reservations Department on 30 Apr 2024
Thank you for staying with us at the Royal Scot Hotel. We appreciate your feedback!

10/10 Excellent

Qi

Clean ideal location Reasonable price
Stayed 1 night in Apr 2024
Response from Reservations Department on 30 Apr 2024
Thank you for staying with us at the Royal Scot Hotel. We appreciate your feedback!

8/10 Good

Mark

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with my son. Lots to do around the property, very safe and clean.
Stayed 2 nights in Feb 2024
Response from Reservations Department on 28 Apr 2024
Thank you for staying with us at the Royal Scot Hotel. We appreciate your feedback!

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay wish the restaurant was open
Stayed 3 nights in Apr 2024

8/10 Good

Peggy-Jo, Nanaimo

Travelled with partner
Liked: Cleanliness, staff & service
Older but clean hotel- we enjoy our stays at Royal Scot- convenient to downtown & BlackBall ferry. Easy to walk around the area & find dining options if restaurant at hotel not sufficient. Amenities are good with Full kitchen.
Stayed 1 night in Apr 2024
Response from Reservations Department on 26 Apr 2024
Thank you for staying with us at the Royal Scot Hotel. We appreciate your feedback!

10/10 Excellent

Diane

Fast and easy check-in. Gave us earl check/in AND free upgrade 🤗👍
Stayed 1 night in Apr 2024
Response from Reservations Department on 28 Apr 2024
Thank you for staying with us at the Royal Scot Hotel. We appreciate your feedback!

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The upgrade that I received at no charge was completely unexpected but very welcome! The room was excellent!
Stayed 3 nights in Apr 2024
Response from Reservations Department on 24 Apr 2024
Thank you for staying with us at the Royal Scot Hotel. We appreciate your feedback!

8/10 Good

CHANG

Ok
Stayed 1 night in Apr 2024
Response from Reservations Department on 24 Apr 2024
Thank you for staying with us at the Royal Scot Hotel. We appreciate your feedback!

8/10 Good

Lynda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was very convenient & lovely, central area for my visit for 60th high school reunion! Service a bit slow in restaurant.
Stayed 2 nights in Apr 2024
Response from Reservations Department on 22 Apr 2024
Thank you for staying with us at the Royal Scot Hotel. We appreciate your feedback!

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. The room and the hotel were clean and well appointed. A beautiful, historic location to go for walks. Parking was convenient.
Stayed 2 nights in Apr 2024
Response from Reservations Department on 22 Apr 2024
Thank you for staying with us. We appreciate your feedback.

8/10 Good

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Reservations Department on 22 Apr 2024
Thank you for staying with us. We appreciate your feedback.

8/10 Good

Kara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quiet lovely space. It would have been niced to have a balcony but the room was still great.
Stayed 1 night in Apr 2024
Response from Reservations Department on 21 Apr 2024
Thank you for staying with us at the Royal Scot Hotel. We appreciate your feedback!

8/10 Good

Hilary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hotel conveniently located to walk to many of Victoria's attractions. The studio room was large with plenty of space and well appointed full kitchen with everything we needed to cook. A little of it is dated but clean and well maintained. Front of desk staff were very friendly and helpful. My child really enjoyed the pool which is older but clean and well maintained. We would stay here again.
Stayed 1 night in Apr 2024
Response from Reservations Department on 21 Apr 2024
Thank you for staying with us at the Royal Scot Hotel. We appreciate your feedback!

10/10 Excellent

Astrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. Pool and hot tub were fantastic. Will be back!
Stayed 4 nights in Apr 2024
Response from Reservations Department on 20 Apr 2024
Thank you for staying with us at the Royal Scot Hotel. We appreciate your feedback!

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Apr 2024
Response from Reservations Department on 18 Apr 2024
Thank you for staying with us at the Royal Scot Hotel. We appreciate your feedback!

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the $$, good room, good amenties, good price
Stayed 1 night in Apr 2024
Response from Reservations Department on 18 Apr 2024
Thank you for staying with us at the Royal Scot Hotel. We appreciate your feedback!

10/10 Excellent

Lora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What a wonderful place to take my senior dad. Everything and everyone was wonderful. Close to transit, pool and hot tub a nice treat and fun games room.
Stayed 2 nights in Apr 2024
Response from Reservations Deparment on 18 Apr 2024
Thank you for staying with us at the Royal Scot Hotel. We appreciate your feedback!

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 3rd time staying here location is terrific short walk to Harbour ,shops and restaurants.. Good Service and amenities. Will stay again next time in Victoria
Stayed 2 nights in Apr 2024
Response from Reservations Department on 17 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Nicole

Stayed 2 nights in Apr 2024
Response from Reservations Department on 6 May 2024
Thank you for staying with us at the Royal Scot Hotel. We appreciate your feedback!

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to pay extra for parking. Everything else was fine.
Stayed 4 nights in Apr 2024
Response from Reservations Department on 17 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent -very helpful and friendly. I really appreciated the room upgrade and complementary parking. Loved the whirlpool and pool! Good, comfortable bed. Very spacious. Great location. The room is a bit dated and dark. Some brighter lights would be great. Overall, I had a great stay. Thank you!
Stayed 3 nights in Apr 2024
Response from Reservations Department on 17 Apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great me and my wife loved it will come again
Stayed 2 nights in Apr 2024
Response from Reservations Department on 14 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An older property well maintained and very clean. Thoughtful extras to make your stay more comfortable. Perfect location to walk to many interesting and beautiful attractions.
Stayed 5 nights in Apr 2024
Response from Reservations Department on 14 Apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Moira

Liked: Cleanliness
It is convenient but dated.
Stayed 1 night in Apr 2024
Response from Reservations Department on 14 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Reservations Department on 14 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Lynn

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very were very welcoming.
Stayed 1 night in Apr 2024
Response from Reservations Department on 12 Apr 2024
Thank you for staying with us at the Royal Scot Hotel. We appreciate your feedback!

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I always stay at this property and my experience is always 5 star with, staff is very kind , room are very clean, quiet, and very convenient
Stayed 2 nights in Apr 2024
Response from Reservations Department on 10 Apr 2024
Thank you for staying with us at the Royal Scot Hotel. We appreciate your feedback!

8/10 Good

Milan, Maple Ridge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, quiet, clean, has pool, sauna and hot tub. place is old it would be nice if they upgraded to smart TVs you can stream on as well as changed some outlets to have usb chargers or have a USB strip provided. other than thatvgreatvstay, lots of towels, great turn down service. would stay again
Stayed 2 nights in Apr 2024
Response from Reservations Department on 8 Apr 2024
Thank you for staying with us! We appreciate your feedback!

10/10 Excellent

Paolo, Elk Grove

Stayed 2 nights in Apr 2024
Response from Reservations Department on 28 Apr 2024
Thank you for staying with us at the Royal Scot Hotel. We appreciate your feedback!

10/10 Excellent

Lin

Stayed 2 nights in Apr 2024
Response from Reservations Department on 28 Apr 2024
Thank you for staying with us at the Royal Scot Hotel. We appreciate your feedback!

10/10 Excellent

Gary, Mill Creek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location on a quiet street.
Stayed 3 nights in Apr 2024
Response from Reservations Department on 7 Apr 2024
Thank you for staying with us at the Royal Scot Hotel.We appreciate your feedback!

10/10 Excellent

Milton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 4 nights in Apr 2024
Response from Reservations Department on 6 Apr 2024
Thank you for staying with us at the Royal Scot Hotel. We appreciate your feedback!

10/10 Excellent

LadyTilt

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The well kept pool and hot tub. We loved their game and reading rooms. Definitely coming back!
Stayed 1 night in Mar 2024
Response from Reservations Department on 6 Apr 2024
Thank you for staying with us at the Royal Scot Hotel. We appreciate your feedback!

10/10 Excellent

Denise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay. Would totally stay there again
Stayed 2 nights in Apr 2024
Response from Reservations Department on 4 Apr 2024
Thank you for staying with us at the Royal Scot Hotel. We appreciate your feedback!

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay. Hotel staff were friendly and efficient. Great location.
Stayed 4 nights in Mar 2024
Response from Reservations Department on 3 Apr 2024
Thank you for staying with us at the Royal Scot Hotel. We appreciate your feedback!

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely spot walkable to most main attractions eg Government street.conveniently located close to shops and restaurants
Stayed 3 nights in Mar 2024
Response from Reservations Department on 2 Apr 2024
Thank you for staying with us!We appreciate your feedback!

10/10 Excellent

Rebecca

Travelled with partner
We have stayed her a lot, always clean, pleasant and safe feeling. Spacious rooms, great games room, large balcony, and centrally Located to a large number of amenities.
Stayed 3 nights in Mar 2024
Response from Reservations Department on 1 Apr 2024
Thank you for staying with us at the Royal Scot Hotel.We appreciate your feedback.

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Reservations Department on 1 Apr 2024
Thank you for staying with us at the Royal Scot Hotel. We appreciate your feedback!

10/10 Excellent

donna

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
The pool facilities the vintage feel about it the size of the room and how close it is to everything we will be staying here again for sure
Stayed 2 nights in Mar 2024
Response from Reservations Department on 27 Mar 2024
Thank you for staying with us at the Royal Scot Hotel. We appreciate your feedback!

10/10 Excellent

ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating. Let us check in at noon on arrival. Our departure was not until 5. So they held our bags which was great! Had the pool, hot tub and steam room to ourselves all weekend! Thanks
Stayed 2 nights in Mar 2024
Response from Reservations Department on 26 Mar 2024
Thank you for staying with us at the Royal Scot Hotel. We appreciate your feedback!