Staff was very friendly and helpful. Gave us an upgrade to larger suite and went out of their way to make our stay a good one. The pool was being serviced and they gave us a pass for the hotel pool across the street.
The hotel was very clean and having a full kitchen with all the proper utensils. I must add that the cookware was new, something not common with hotels with in suite kitchens. The parking was decently priced, we were able to leave our car in peace. The facility is gated and brightly lit. The hotel is in a good part of town, literally blocks away from downtown but without the loud noise. Hotel staff are accommodating and professional , I felt welcomed every time I walked through the lobby. One thing I must say is that food in Victoria isn't that great, the restaurants nearby are not worth trying.
T from Vancouver
This downtown Victoria hotel is a block from Parliament Buildings and 2 blocks from the Royal BC Museum and the Undersea …More
We spent only one day but it was a good fit for our needs--a destination that we knew in advance would be comfortable and affordable, and that was an easy walk from the city bus bringing us from the Sidney ferry terminal. Friends in Victoria met us at Marketa's in their car, so we had easy transportation from Superior Street, too.
We always stay at the Magnolia. Even though we are 'local', it's our place to stay when we want to stay downtown for an evening. We do get frustrated by the comparisons of booking direct or via Expedia. The former usually gets the better rooms! As of our last visit (probably our 8th or so?), continental breakfast has been discontinued. It was never great to start with, but expecting it, we then we spent the best part of an hour looking for a good eating spot as an alternative. Do your homework. The location is fabulous; close to everything withing easy walking distance. More accessible, and better ease of use than it's more 'famous' neighbouring hotel. What can they do better? Not much ...
We were only there for 1 night but the hotel had everything we needed for the family (pool, gym, close to downtown, etc.). The staff were very friendly and accommodating. A very pleasant experience all-round.
Loved the customer service! All staff were so friendly. One of them opened the elevator for me when I had my hands full and that was awesome. Loved being able to check out late as well leave the car and luggage after check out while we wandered around. Awesome!!!
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