Ratings based on 64 Verified Reviews

They paid and stayed. We double-checked.
2.2 out of 5
67% of guests recommend
2.5 Room cleanliness
2.8 Service & staff
2.3 Room comfort
2.0 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveller from Ca.

Run down dump

Posted 16-Sep-2014
No restroom in lobby. Absolutely NO customer service!
2 out of 5
by A verified traveller

Outdated and dirty

Posted 21-Aug-2014
Pros: convenience
Cons: remodel and clean the place
Location: beautiful city
Carpets are very dirty room had roaches and bed had bugs not sure if they were bed bugs??? Continental breakfast was very poor, orange flavor juice with some pastries that was it
1 out of 5
by A verified traveller from P

If you don't mind beetles...

Posted 27-Jul-2014
The keys had to be replaced twice in one day because they stopped working, the floors looked like they hadn't been vacuumed in weeks, there was a dirt film on anything plastic (shower head, do not disturb sign, phone, etc), air conditioner didn't work (front desk admitted to knowing before placing us in the room), laundry facilities out of order, and a huge beetle (the size of a small animal, and looked like it belonged in Texas) was waiting for us in the stairwell!
2 out of 5
by A verified traveller

This traveller left a rating score only Posted 22-Jul-2014 on Hotels.com
2 out of 5
by A verified traveller from SoCal

If One MUST Stay Somewhere.......

Posted 03-Jul-2014
Pros: Right off 126 Freeway. Accommodating staff. Satisfactory bed (after upgrade plus xtra charge).Regular amenities.
Cons: Gut and redo everything.
Location: Restaurant next door (didn't try), Ojai just 1/2 hour away. The real Jewel was the Rabalais Bisro, downtown Santa Paula. Closest thing to New Orleans.
Remember that first time in sub par hotel?! This will bring it al back to you. Vending Machine didn't work. First room was ghetto fab. 2nd was cleaner, nicer, just by a couple of clicks. Carpets throughout were well used. Didn't use pool or Jacuzzi. Had to request leaky iron and board. Read the reviews, they tell it all. My better half talked me into "just get it". Bet it won't happen again.
2 out of 5
by A verified traveller

Any Port In A Storm

Posted 01-Jul-2014
Pros: It was quiet, clean sheets and towels.
Cons: Surround it with a high security fence; remove bars in windows, new furniture, major building remodel, better concealment of the many security cameras
Location: I didn't consider the area safe at night, decent police presence though.
Although not directly related to my stay at this hotel I want it noted that upon arrival at the hotel I had originally reserved, that had been PRE-PAID through EXPEDIA, I found My Reservation Cancelled! Friday evening in a vacation area, 500 miles from home, traveling with my elderly mother, I took what I could get. As for Ocean Gateway, it was modest, worn out, hard beds in an unimpressive part of an unimpressive town, with bars on the windows. It was quiet, clean sheets and towels. Cigarette smoke in the halls was a bit annoying.
2 out of 5
by JR

Not worth the money

Posted 24-Jun-2014
Pros: Nothing
Cons: A complete makeover would help.
Location: Great fruits to be had locally. California 150 is a real exciting road to try out.
Room falling apart, no elevator, small washer dryer, small pool, but still the better place in town according to the locals.
5 out of 5
by Cheryl from Pomona

Close to our Destination

Posted 03-Jun-2014 on Hotels.com
It was fine
1 out of 5
by A verified traveller

Posted 29-May-2014 on Hotels.com
The room stinks so bad and smells of urine. Overall the room feels so dirty and old. The beds were not queen size but just full beds so it was not comfortable for 2 people to sleep in it. Will never stay in this hotel again. It was just near Thomas Aquinas so we picked it but I would rather stay anywhere but this place. It was a bad night in a bad inn and it cost me $114 so it was not cheap.
4 out of 5
for Everyone
by A verified traveller

GOOD buy for the money

Posted 26-May-2014
Pros: See above
Cons: For what it is, nothing comes to mind
The hotel ws just what I was looking for. The price was right, the location compatible with my intended destination (attending my grandson's high school graduation in Ojai) and it was just off the freeway. While it offered no "bells and whistles", the staff were pleasant, the room clean, the neighborhood quiet, and the other guests quiet also.