Exterior

Reviews of Travelers Beach Inn

2 out of 5
Travelers Beach Inn
929 E. Thompson Blvd., Ventura, CA

Reviews

5.0
Rating 10 - Excellent. 154 out of 1001 reviews" "
Rating 8 - Good. 142 out of 1001 reviews" "
Rating 6 - Okay. 144 out of 1001 reviews" "
Rating 4 - Poor. 148 out of 1001 reviews" "
Rating 2 - Terrible. 413 out of 1001 reviews" "

5.0/10

Cleanliness

5.4/10

Staff & service

5.0/10

Amenities

4.4/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

6/10 Okay

Gloria

Travelled with partner
Disliked: Property conditions & facilities
It was very duty and old
Stayed 1 night in Apr 2024
Response from Ann on 29 Apr 2024
Thanks for staying.

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner denied me asking me to pay 90 when my confirmation was 62.00 she said the website does not matter as I tried calling your company to help with the situation my room was given to someone else willing to pay more then she rudely said I'm closing now locked me out I slept outside in the parking lot I felt unsafe and did not sleep well or haven't even been able to shower I would like a call from management 805 509 9065
Stayed 1 night in Apr 2024
Response from ANN on 29 Apr 2024
Cancelled booking due to inv alid card. Not a post stay guest and not entit;Ed to comment here.

2/10 Terrible

Jen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady atcthe front desk made it difficult for me to check in. She acted like i was making up my reservation and teying to get a room for a guy on a bike. So odd. Paint was peeling, burn holes on the comforters. The only positive was the new floors.
Stayed 1 night in Apr 2024
Response from ann on 29 Apr 2024
It may be some confusion as the other guy seems to be waiting for him and is regretted. Room was properly cleaned. Thanks.

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice staff. Walking distance to most everything. Ventura pier, beach, restaurants, shopping, and venues.
Stayed 1 night in Apr 2024
Response from ANN on 27 Apr 2024
Thanks for staying and appreciable comments. You are always most welcome.

8/10 Good

Patrick

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from ANN on 27 Apr 2024
Thanks for staying Mr.Patrick. You are a;ways most welcome.

10/10 Excellent

Kaitlynn

Stayed 2 nights in Mar 2024
Response from Sam on 27 Apr 2024
Thanks for visiting and your appreciable rating. Always most welcome.

2/10 Terrible

Andres

Travelled with family
Place is dirty. Found mold in the the bathroom and bedroom. Faucet has algae. Horrible place.
Stayed 2 nights in Apr 2024
Response from Sam on 22 Apr 2024
Cancelled booking and not entitled to comment here. Expunge the remarks

2/10 Terrible

Antonio

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing we liked was the coffee maker and microwave. The beds were awful hard and lumpy. We woke up with a backache. The pictures in the websites were beautiful showing clean blue water in the pool, the outside clean and new which is the total opposite of what we found when we checked in. The pool was black and filthy with debris stacked up all around the parking area. The woman who checked us in was rude and snotty. The doors were chipped and repairs made with different colored paint. The curtains and screens looked black with dirt and the shower was dangerous. Very slippery and the safety bars were all loose. The baseboards and legs of tables and chairs were rusted and the paint chipped. The walls were watermarked and had holes. I would say that in my 68 years of life this motel is the worst hotel I have ever stayed in.
Stayed 1 night in Apr 2024
Response from Sam on 22 Apr 2024
All the beds are relatively new. Pool is not open to public at present. No body was rude as alleged. Room was properly cleaned. Renovations are being carried out one by one.

10/10 Excellent

Veronique

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ann on 22 Apr 2024
Thanks for staying. You are always most welcome.

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, extremely friendly and welcoming.
Stayed 1 night in Apr 2024
Response from Ben on 19 Apr 2024
Thanks for your positive reviews. We are glad you were happy with your stay. Looking forward to improve performance and giving you better experience in the future.

8/10 Good

Anna

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Ben on 19 Apr 2024
Thanks for your reviews and we will work hard to make your experience better in the future.

8/10 Good

Vina

Stayed 2 nights in Apr 2024
Response from ANN on 29 Apr 2024
Thanks for staying.

8/10 Good

Troy

Stayed 1 night in Apr 2024
Response from ANN on 27 Apr 2024
Thanks for staying and feedback.

2/10 Terrible

Ahmed

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ann on 8 Apr 2024
we hope to serve better

2/10 Terrible

Armin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, unfriendly staff, worn out, but cheap! You get what you pay for! Would we come back again? Nope
Stayed 1 night in Mar 2024
Response from ann on 31 Mar 2024
Thanks for staying. No body was rude may be different lanuage

2/10 Terrible

Jasmine

Disliked: Cleanliness, staff & service, property conditions & facilities
The owner was disrespectful and had an attitude with everyone and made me pay again after y'all took my money. Like come on I need a refund back for the poor everything and the my room was ok but mess up and the bath was dirty still when I there and I had to clean the shower out because it was dirty still n the sink in the bathroom sink was pulled up with idk what it was so the water will rise up and not go down and I didn't have any fun experience at all and I'm upset
Stayed 1 night in Mar 2024
Response from ANN on 1 Apr 2024
She had a misconcsption of having already paid, whereas it I'd clearily mentioned that the guest will pay at the motel. No adverse reported to enable remedial action.

10/10 Excellent

abbygayle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk lady was funny and sweet
Stayed 7 nights in Mar 2024
Response from ANN on 1 Apr 2024
Thanks for staying and most welcome.

10/10 Excellent

Sheonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool
Stayed 1 night in Mar 2024
Response from ANN on 1 Apr 2024
Thanks for staying. Always most welcome

4/10 Poor

Jesus

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from ann on 31 Mar 2024
Welcome and we expect to serve better.

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very friendly and accommodating. The property is in a good location. Definitely walking distance to the pier and Main Street. There you will find many places to eat and shop.
Stayed 1 night in Mar 2024
Response from ANN on 1 Apr 2024
Thank you very much for appreciable comments. Always most welcome.

10/10 Excellent

Guadalupe Iris, Camarillo

Liked: Cleanliness, staff & service, property conditions & facilities
The location is great! Would recommend if you’re by in a pit stops
Stayed 3 nights in Mar 2024
Response from ann on 1 Apr 2024
Thanks for staying Always most welcome

4/10 Poor

Jake

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ann on 19 Mar 2024
Thanks for staying. No adverse pointed out during stay.

4/10 Poor

George

Substantial mold in the bathroom. Rude attitude on the part of housekeeping who began deliberately harassing me at 10:45. Cheap, but funky. Not worth the savings. Won't do it again. Mold in the bathroom was noticeable.
Stayed 1 night in Mar 2024
Response from ANN on 19 Mar 2024
House keeper reminds customers at 10.45 about getting ready for check out at 11.00 a.m. Thanks for staying

2/10 Terrible

Albert

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible
Stayed 1 night in Mar 2024
Response from Ann on 15 Mar 2024
incunvenience caused is regretted,

2/10 Terrible

Jose L

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk person, so rude, an older woman, so unprofessional, I have a dispute in process with my bank, she said it was declined and it had been processed, I showed her the charge from my phone, she said you lie, leave she refused to look at my phone. It really impacted my visit. Stayed at the hotel 6.
Response from ANN on 15 Mar 2024
nobody was rude , whatever your dispute with credit caed company if payment is declined that is the fact. bookin g was also not under your name. please always ensure to book with valic card

6/10 Okay

Patrick

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was very inexpensive and the bed was really soft. The facilities were very very dated. The location is in desperate need of refurbishing
Stayed 2 nights in Mar 2024
Response from ANN on 15 Mar 2024
Thanks for staying and valuable suggestations

2/10 Terrible

jeremiah

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We found roaches and many un-alive ones behind the mini fridge. The walls were stained yellow and there was water damage.
Stayed 1 night in Mar 2024
Response from ANN on 15 Mar 2024
Normally we do not experience such problem due to regular inspection by Orkins. Sorry for the inconvenience caused.

2/10 Terrible

Tom

Stayed 1 night in Mar 2024
Response from ANN on 31 Mar 2024
Thanks for staying. No deficiency reported

2/10 Terrible

soraida

Business traveller, Travelled with partner
horrible service
Stayed 2 nights in Mar 2024
Response from ANN on 10 Mar 2024
We assure that house keeping staff would serve better in future and there will be no deficiency.

2/10 Terrible

Michael

Stayed 7 nights in Feb 2024
Response from ann on 1 Apr 2024
Thanks.We expect to serve better,

10/10 Excellent

kyusuk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked staying at the Travelers Beach Inn the night before the Ventura Marathon. I believe this hotel is a hidden treasure and I felt super comfortable there. It was clean and tidy. Everything was nicely arranged. The location is really handy. The staff were super friendly and welcomed me warmly. I highly recommend travelers check out this hidden gem in Downtown Ventura.
Stayed 1 night in Feb 2024
Response from Ann on 28 Feb 2024
You may have experienced some difficulties due to late arrival. Rooms are mostly well cleaned. Inconvenience caused if any is regretted and hope to serve better henceforth.

2/10 Terrible

Connor

Stayed 1 night in Feb 2024
Response from ANN on 1 Apr 2024
We expect to serve better.Thanks

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, wonder service. Convenient walking distance to all the shopping, restaurant's and beaches.
Stayed 1 night in Feb 2024
Response from ANN on 22 Feb 2024
Thanks for staying. You are always most welcome and we expect to serve better.

4/10 Poor

Steve

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The woman checking us in was very nice. The TV did not work
Stayed 1 night in Feb 2024
Response from ann on 22 Feb 2024
Thanks for staying. TV is worki9ng in all rooms and i9ncase of any difficulty just dial zero

8/10 Good

Jillian

Travelled with partner
Liked: Staff & service
This hotel was in an excellent area, within walking distance of the boardwalk, shopping, and dining opportunities. Although a bit run-down, the hotel staff were friendly and efficient. The beds were very comfortable. This hotel was a great value!
Stayed 1 night in Feb 2024
Response from ANN on 22 Feb 2024
Thanks for staying and your appreciable comments. We expect to serve even better in future.

8/10 Good

Im.

Stayed 2 nights in Feb 2024
Response from ANN on 1 Apr 2024
Thanks for staying.

8/10 Good

erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from Ben on 13 Feb 2024
Thanks for your feedback and being a very valuable guest. We will work hard to provide better service in the future.

2/10 Terrible

jens s

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Most incredibly slow check in I have ever experienced. Ahhh! De cockroaches De cockroaches. The lady at the front desk was nice enough, but seemingly quite inefficient. She kept disappearing to somewhere in the back. At one point 7 peoplewaiting in-line
Stayed 1 night in Feb 2024
Response from Ben on 14 Feb 2024
Thanks for your feedback. Sorry on the date of your check in the front desk computer had issues so she had to go inside to get checked in at a desk top in the office. We hope to mprovide better service in the future.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Ben on 14 Feb 2024
Thanks for your review and feedback

4/10 Poor

Ivania

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Misleading pictures
This hotel is misleading you with pictures. I am traveling with my mom she is 84. Not a picky person just over observant. I now think that there is very minimal hygiene. The pool condition is poor. The room had roaches. Honestly I was too exhausted to be bothered or move with my family. I was treated poorly and given no wi fi password. You will be asked for $20 cash for a room key deposit. No one available in office twice when I went to retrieve wi fi. How is this place still alive?
Stayed 1 night in Jan 2024
Response from Ben on 14 Feb 2024
We will look into the issues and work hard to provide better service in the future Thanks for your feedback.

2/10 Terrible

Carmen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
246 Room upstairs (disgusting)
Horrible service! $20 cash deposit extra charged, Everytime no matter what you don't get it back! Lady and man at the desk just barge in your room with no notice or knock, with no explanation or reason, just to ask a simple question! My boyfriend caught in a plastic container 3 large cockroaches, and 4 baby cockroaches! Non smoking rooms were clearly smoking room and the mini fridge was rancid and smelled of rotten vinegar! This was room 246 upstairs in the left corner! Completely disgusted and will never stay here again!
Stayed 1 night in Jan 2024
Response from Ben on 14 Feb 2024
Sorry you had issues. We are working hard to provide better service in the future.

2/10 Terrible

Marisa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Ben on 14 Feb 2024
Thanks for your feedback.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare It stunk , I didn’t even stay , I left
Stayed 1 night in Jan 2024
Response from Ben on 14 Feb 2024
We are sorry you chose not to stay.

8/10 Good

bhadraiah

Nice budget lodging
All good for a budget lodging. No complimentary breakfast. Convenient location.
Stayed 4 nights in Jan 2024
Response from Ben on 14 Feb 2024
Thanks for your positive feedback. we will look forward to your future stays and provide better servive.

10/10 Excellent

Lorena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff very friendly. Conveniently located close to dining, beaches,and shopping. I will definitely stay here again.
Stayed 2 nights in Jan 2024
Response from Ben on 14 Feb 2024
Thanks for being a very valuable guest and positive feedback.

2/10 Terrible

Ernesto

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Ben on 14 Feb 2024
Thanks for your stay and feedback

2/10 Terrible

Nathaniel

Travelled with family, Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old lady weirdo
Response from Ben on 14 Feb 2024
Thanks for your stay and feedback.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy
Loud upstairs people But when I talked to them the next day. They said they just walked normally It’s the least expensive hotel In The area. But should be half that price. A 1/2 star hotel If 1/2 is as low as you can go
Stayed 1 night in Dec 2023
Response from Ben on 14 Feb 2024
Thanks for your stay and feedback.

2/10 Terrible

bryan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place sucks Customer service is rude and and the place just sucks all in all, definitely would not recommend it whatsoever do yourself a favor and spend the extra money to avoid this place at all cost, literally the bottom of the barrel stay bed bugs, mold, cockroaches and gosh knows what else
Stayed 2 nights in Dec 2023
Response from Ben on 14 Feb 2024
Thanks for your stay and feedback

10/10 Excellent

Brad

Stayed 1 night in Dec 2023
Response from Ben on 14 Feb 2024
Thanks for your positive reviews. We will look forward to your future stays.