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Relais & Chateaux Schönegg

4.0 star property
Family-friendly slopeside fun with ice skating

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Relais & Chateaux Schönegg

Front of property – evening/night
Double Room (Charme Mountain View) | View from room
Double Room (Charme Mountain View) | Premium bedding, pillow-top beds, minibar, in-room safe
Breakfast, lunch and dinner served
Reception
Reviews
9.6

Exceptional

Popular amenities

  • Spa
  • Hot tubHot tubHot tub
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Check out the area

Map
Riedweg 35, Zermatt, VS, 3920
  • Popular LocationZermatt-Matterhorn Ski Paradise1 min walk
  • Popular LocationZermatt-Furi Gondola16 min walk
  • Popular LocationSunnegga Ski Resort19 min walk
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Room options

View all photos for Double Room (Charme)

Double Room (Charme) | Premium bedding, pillow-top beds, minibar, in-room safe

Double Room (Charme)

Highlights

Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Sofa bed - unspecified
Premium bedding
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Boutique)

Double Room (Boutique) | Premium bedding, pillow-top beds, minibar, in-room safe

Double Room (Boutique)

Highlights

Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Charme Mountain View)

Double Room (Charme Mountain View) | Bathroom | Combined shower/bathtub, free toiletries, hair dryer, dressing gowns

Double Room (Charme Mountain View)

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 248 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite | Premium bedding, pillow-top beds, minibar, in-room safe

Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Fireplace
Private indoor hot tub
Heating
Connecting rooms available
Free cots/infant beds
  • 549 sq ft
  • Sleeps 3
  • 1 Queen Bed

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Front of property – evening/night
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Spa
Pet-friendly
Free WiFi
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SchlossHotel Zermatt – Active & CBD Spa Hotel

About the area

Zermatt

Located in Zermatt, Relais & Chateaux Schönegg is in the city center and near a boardwalk/promenade. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and sledding.
Visit our Zermatt travel guideOpens in a new window

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk
  • Zermatt–Sunnegga Funicular - 6 min walk
  • Zermatt Visitor Center - 10 min walk
  • Zermatt-Furi Gondola - 16 min walk
  • Sunnegga Ski Resort - 19 min walk

Getting around

  • Zermatt Gornergratbahn Station - 10 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • Golden India - 9 min walk
  • Harry`s Ski Bar - 7 min walk
  • Restaurant Bar Manud - 10 min walk
  • Grizzly's - 10 min walk
  • Zermatt Kaffee Rösterei & Kitchen - 7 min walk

About this property

Relais & Chateaux Schönegg

Upscale family-friendly hotel in the city center
Zermatt-Matterhorn Ski Paradise is located near Relais & Chateaux Schönegg, which provides free continental breakfast, a terrace, and a garden. Hit the slopes at this hotel offering ski-in/ski-out access, a ski shuttle, and ski passes. Treat yourself to a Swedish massage, a body treatment, or a body scrub at the onsite spa. The on-site French cuisine fine-dining restaurant, Gourmetstuebli, offers breakfast, lunch, dinner, light fare, and kids' meals. In addition to an arcade/game room and a library, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free train station pick-up, bike hire and a round-trip airport shuttle (surcharge)
  • Access to a nearby indoor pool, babysitting (surcharge) and massage treatment rooms
  • A porter/bellboy, multilingual staff and wedding services
Room features
All guest rooms at Relais & Chateaux Schönegg include comforts, such as premium bedding and pillow menus, as well as thoughtful touches, such as laptop-friendly workspaces and dressing gowns.
More conveniences in all rooms include:
  • Children's slippers and childcare services
  • Hypo-allergenic bedding, pillowtop mattresses and rollaway/extra beds (surcharge)
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with digital channels
  • Wardrobes/cupboards, electric kettles and heating

Languages

English, French, German, Greek, Hungarian, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free train station pick-up shuttle
  • Ski shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gourmetstuebli

Things to do

  • 2 spa tubs
  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Ice skating
  • Indoor pool (guest access)
  • Library
  • Piano
  • Sauna
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room

Family friendly

  • Access to nearby indoor pool
  • Arcade/game room
  • In-room babysitting
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • Body scrubs
  • Sauna
  • Spa treatment rooms
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Built in 1990
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed between September 23 and December 01.

Access methods

Staffed front desk

Pets

Welcoming dogs only
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CHF 800 per vehicle
  • Pet fee: CHF 30 per pet, per night
  • Rollaway bed fee: CHF 120.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars and is displayed on this page as 4 stars.

Property is also known as

Relais Chateaux Schönegg Hotel Zermatt
Chalet Hotel Schönegg Zermatt
Chalet Schönegg
Chalet Schönegg Zermatt
Relais Chateaux Schönegg Hotel
Relais Chateaux Schönegg Zermatt
Relais Chateaux Schönegg
Relais & Chateaux Schonegg
Relais & Chateaux Schönegg Hotel
Relais & Chateaux Schönegg Zermatt
Relais & Chateaux Schönegg Hotel Zermatt

Frequently asked questions

Does Relais & Chateaux Schönegg provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Relais & Chateaux Schönegg Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 146 out of 184 reviews" "
Rating 8 - Good. 31 out of 184 reviews" "
Rating 6 - Okay. 4 out of 184 reviews" "
Rating 4 - Poor. 0 out of 184 reviews" "
Rating 2 - Terrible. 3 out of 184 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kelsey

We absolutely loved this hotel! The staff was amazing and so kind. The views were incredible! Food was also incredible including the breakfast included with the stay!! We had to leave super early our last day for a train and they even packed us breakfast bags for the go which was so sweet and made our early morning easy and delicious! Only complaint is the shower. I don’t know if all rooms have it but it’s just a handheld shower head on the wrong side making it difficult to shower and get water all over the floor. So some shower updates and this place would be perfection!
Stayed 3 nights in Dec 2023

6/10 Okay

Scott, Salt Lake City

Business traveller
Liked: Cleanliness, staff & service
The setting and the views from this hotel are amazing. It is, however, overpriced for what you get--the facilities are starting to show their age. My room--105--had no view, had a terrible shower, and was in real need of a makeover. For three hundred bucks a night for a single I expected much more.
Stayed 3 nights in Dec 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Emi

Stayed 2 nights in Jun 2023

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay over Christmas
Excellent location, easily walkable once you know about the tunnel and dedicated lift. Breakfast selection was good, the in-house restaurant is also worth a visit (we enjoyed our dinner there very much). The view from the restaurant is another positive point. The staff (hotel and restaurant) was overall very friendly and professional. Our room was in the 'Charm' category, i.e. there are upgraded versions available. We found it more than acceptable in terms of size, comfort and amenities. We had an excellent stay in Zermatt and the hotel played its part. We would definitely consider coming back
Stayed 4 nights in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Very nice hotel with a fabulous view of the Matterhorn. Room and bathroom were comfortable. Very nice breakfast.
Stayed 2 nights in Jun 2022

10/10 Excellent

Camille

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service and experience.
Stayed 5 nights in Dec 2021

10/10 Excellent

Maneesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Zermatt
Beautiful views from the hotel. The service was excellent. Great location
Stayed 2 nights in Sep 2021

General hotel information

Reasons to Book
Nice Bathroom & The View
Check-In Time
2:00 PM
Check-Out Time
11:00 AM
Nearest Airport
Geneva (GVA-Cointrin Intl.)