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"One of the finest hotels and we were extended all the facilities. The view of the limestone islands in the bay from the room was breathtaking. The breakfast buffet was fantastic. The staff at the reception and the restaurant were friendly. Highly recommended."

"We stayed 2 nights at the hotel. We got upgraded to Deluxe room , thanks Ms Linh for doing it . "

"This is a great place to stay."

"The whole trip was great experience for a two night package to see Ha Long Bay. The Cruise ship was well appointed and a great base to see the UNECO Heritage site. A few small concerns: the beaches we visited had a lot of rubbish, all boats/ships should invite customers to pick-up the rubbish to help preserve this special environment. Also the ship should have videos and other media which better present the site and environmental goals etc., as this was poring covered by staff."

"Love it"

"The property was clean and the staff was very kind. "

"Excellent, best , most spacious suite ever. Breakfast is good. The pools are amazing. Golf course is really exciting "

"The hotel was situated in a secluded area, separated from the rest of the town. The staff members were exceptional - they treated me like family. Every single person, from the employees on the 17th-floor bar to those at the front desk, was incredibly sweet, well-mannered, polite, and helpful. I had such a great experience that I can't wait to go back, and next time, I plan to bring along even more friends."

"Fabulous staff, wonderful trip. Tat was a great host, very sweet. Our butler Annie was lovely. The room was tired and really need updating however the private balcony was great! The most disappointing thing was the spa. It wasn’t accessible via the top deck bar area and you can’t see anything when sitting in the spa. Also on day 2 it was green!! Awful, we didn’t go in on day 2. Good on the buffet each meal was really good. The day trip to the village was great! "