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Reviews of Holiday Inn Mississauga Toronto West, an IHG Hotel

3 out of 5
Holiday Inn Mississauga Toronto West, an IHG Hotel
100 Britannia Rd E, Mississauga, ON

Reviews

7.6

Good

Rating 10 - Excellent. 268 out of 703 reviews" "
Rating 8 - Good. 215 out of 703 reviews" "
Rating 6 - Okay. 90 out of 703 reviews" "
Rating 4 - Poor. 48 out of 703 reviews" "
Rating 2 - Terrible. 82 out of 703 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were welcoming, clean room, very spacious
Stayed 1 night in May 2024
Response from SR on 17 May 2024
Thank You

10/10 Excellent

Adesh

Liked: Cleanliness
Stayed 1 night in May 2024
Response from SR on 14 May 2024
Thank You

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and peaceful
Stayed 1 night in May 2024
Response from SR on 13 May 2024
Thank You

10/10 Excellent

Manvir

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 1 night in Apr 2024
Response from SR on 9 May 2024
Thank You

10/10 Excellent

Kaylee

Liked: Cleanliness, staff & service
Good location, enough parking spots.
Stayed 1 night in Apr 2024
Response from SR on 7 May 2024
Thank You

6/10 Okay

shawna

Travelled with family
Liked: Staff & service
Washroom spelt like urine. Mold around tub. Room did not smell clean either. Could only smell what we could assume was the previous occupant.
Stayed 1 night in May 2024
Response from SR on 7 May 2024
Please accept our apologies for your unpleasant experience. We are looking into the issues you mentioned, and we will do our best to fix these issues.

10/10 Excellent

John

Stayed 1 night in Apr 2024
Response from SR on 7 May 2024
Thank You

8/10 Good

OPAL

Liked: Amenities
Quiet location
Stayed 1 night in Apr 2024
Response from SR on 7 May 2024
Thank You

8/10 Good

King

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice quiet place to stay, i liked the security features which enhances the ability to allow only guests within certain areas of the hotel. Nice staff, was a great stay, the only downside was that the towels were dirty, other than that my stay was great, overall will certainly come back.
Stayed 1 night in May 2024
Response from SR on 7 May 2024
Thank You - We will rectify the issues you mentioned. We hope your next stay will be pleasant.

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Alexis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
solid hotel, quick visit no complaints
Stayed 1 night in Apr 2024
Response from SR on 7 May 2024
Thank You

10/10 Excellent

Joan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Holiday Inn is conveniently located near Centre bowling lanes where we participated in a tournament. It is well maintained and very clean.
Stayed 2 nights in Apr 2024
Response from SR on 7 May 2024
Thank You

8/10 Good

Sergei

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from SR on 7 May 2024
Thank You

8/10 Good

Quentin

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Overall this was a good stay. The only issue that I could find was that the door was hard to lock. It was nice that the elevator required a room key to operate.
Stayed 1 night in Apr 2024
Response from SR on 7 May 2024
Thank You for your feedback.

10/10 Excellent

ravjeet

Travelled with partner
I had a great experience with holiday inn
Stayed 1 night in Apr 2024
Response from SR on 7 May 2024
Thank You

10/10 Excellent

Augustine

Liked: Cleanliness, staff & service, property conditions & facilities
IHG was amazing, I enjoyed my stay, very peaceful
Stayed 2 nights in Apr 2024
Response from SR on 7 May 2024
Thank You

6/10 Okay

Erin

Disliked: Staff & service
Stayed 2 nights in Apr 2024
Response from SR on 7 May 2024
Thank You

6/10 Okay

Irene Gloria

Travelled with partner
Images viewed to represent this hotel were not from this hotel. What you see is not what you get. Restaurant was only available for breakfast- no other Meaks.
Stayed 4 nights in Mar 2024
Response from SR on 7 May 2024
Please accept our apologies for not reaching up to your expectations

10/10 Excellent

Caleb

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had the most comfortable bed I have ever slept in at a hotel. Staff were very helpful and accommodating. The hotel was also very conveniently located close to where we like to eat and shop. The hotel was very quiet and relaxing during our stay and didnt have to worry about people partying and being noisy throughout the night.
Stayed 2 nights in Apr 2024
Response from SR on 7 May 2024
Thank You

10/10 Excellent

Natalja

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel cleanliness surprised my expectations. Room was very clean as well.Check in was smooth,thanks to a friendly staff
Stayed 1 night in Mar 2024
Response from SR on 7 May 2024
Thank You

10/10 Excellent

Ali

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was fantastic. The only issue was accessibility after 10 when side doors are locked. But understand the security reasons behind it. It was annoying thats all
Stayed 1 night in Mar 2024

8/10 Good

Freda Sze wan

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Bedding had some stain on it but the room is clean. The scent is not same as the other Holiday Inn. It is smell like clinics.
Stayed 1 night in Mar 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Property could use some updating. Very few restaurants or shops within walking distance and the lobby restaurant was closed.
Stayed 3 nights in Feb 2024

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, easy check in, friendly staff.
Stayed 1 night in Feb 2024

10/10 Excellent

Azeez

Awesome
Stayed 1 night in Feb 2024

8/10 Good

Rochelle Monica

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

NITISH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

Alicia

Stayed 1 night in Jan 2024

8/10 Good

Mark

Business traveller
Liked: Staff & service
room voice too much
Stayed 4 nights in Jan 2024

8/10 Good

Rosemary

Travelled with family
Liked: Staff & service, room comfort
Sleep over
The efficiency of checking in was great. The bathroom and carpet is starting to show its wear. Love the selection of pillows.
Stayed 1 night in Jan 2024

8/10 Good

NIMROD

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Michelle

Stayed 1 night in Jan 2024
Response from SR on 7 May 2024
Thank You

2/10 Terrible

Harpinder

Stayed 1 night in Jan 2024

2/10 Terrible

Jaiwattie

Stayed 5 nights in Jan 2024

8/10 Good

Sty-Ann

Travelled with partner
Liked: Amenities
Stayed 1 night in Jan 2024

8/10 Good

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
!!
Stayed 2 nights in Oct 2023

2/10 Terrible

Arya

Stayed 3 nights in Dec 2023

8/10 Good

Mike

Stayed 1 night in Dec 2023

8/10 Good

lyndon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower base silicone sealant needs to be replaced, peeling and mouldy.
Stayed 1 night in Dec 2023

10/10 Excellent

Ayesha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located to highways, very neat and clean hotel, friendly and professional staff, will definitely recommend staying there.
Stayed 1 night in Dec 2023

10/10 Excellent

Adrian

Stayed 1 night in Dec 2023

10/10 Excellent

Sheriff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Amina

Stayed 2 nights in Dec 2023

8/10 Good

Yuly Paola

Stayed 2 nights in Dec 2023

10/10 Excellent

Chris

Stayed 2 nights in Dec 2023

8/10 Good

Adam

Stayed 2 nights in Dec 2023

10/10 Excellent

Sukhjeet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Nov 2023

10/10 Excellent

Zarin

Stayed 1 night in Nov 2023

10/10 Excellent

Adrian

Stayed 1 night in Nov 2023

10/10 Excellent

Carlo, Struthers

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023