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SHIBUYA STREAM HOTEL
4.0 star property

Upscale hotel, walk to Shibuya Crossing

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for SHIBUYA STREAM HOTEL

Lobby
Shower, free toiletries, hair dryer, slippers
Soundproofing, free WiFi, bed sheets, wheelchair access
Restaurant
Soundproofing, free WiFi, bed sheets, wheelchair access
Reviews
9.2

Wonderful

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning
  • RestaurantRestaurantRestaurant
The price is £223
Price available on 28/5/2024

Explore the area

Map
3-21-3, Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002
  • Popular LocationShibuya Crossing8 min walk
  • Popular LocationTokyo Midtown4 min drive
  • Popular LocationMeiji Jingu Shrine7 min drive
  • AirportTokyo (NRT-Narita Intl.)69 min drive
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Room options

View all photos for Standard Double Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Separate bath and shower
  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking (Shower Only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room, Non Smoking (Shower Only)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hairdryer
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Separate bath and shower
  • 322 sq ft
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Separate bath and shower
  • 392 sq ft
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Corner Twin Room, Non Smoking

Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Corner Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Separate bath and shower
  • 463 sq ft
  • City view
  • Sleeps 4
  • 2 Single Beds, 1 Single Trundle Bed and 1 Single Sofa Bed

View all photos for Deluxe Twin Room, Non Smoking, Corner

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Twin Room, Non Smoking, Corner

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hairdryer
Separate bath and shower
  • 462 sq ft
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Semi Double Room, Non Smoking (Shower Only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Semi Double Room, Non Smoking (Shower Only)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Hairdryer
  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room, 3 Bedrooms, Non Smoking, City View

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Twin Room, 3 Bedrooms, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Separate bath and shower
  • 506 sq ft
  • City view
  • Sleeps 4
  • 2 Single Beds, 1 Single Trundle Bed and 1 Single Sofa Bed

View all photos for Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Separate bath and shower
  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Accessible Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Accessible Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Semi Double Room (shower booth only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Semi Double Room (shower booth only)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room with Bathtub

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room with Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room (shower booth only)

Soundproofing, free WiFi, bed sheets, wheelchair access

Standard Double Room (shower booth only)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Corner Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Superior Corner Twin Room

  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Stream Double Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Stream Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Corner Twin Room

Soundproofing, free WiFi, bed sheets, wheelchair access

Deluxe Corner Twin Room

  • Sleeps 3
  • 2 Single Beds

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Walk to Shibuya Crossing

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Shibuya Excel Hotel Tokyu

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Free WiFi
Restaurant
Air conditioning
Breakfast available
9.0 out of 10, Wonderful, (1006)
The price is £187
includes taxes & fees
30 May - 31 May
Shibuya Excel Hotel Tokyu

About the area

Tokyo

Near a metro station, SHIBUYA STREAM HOTEL is in Shibuya, a neighborhood in Tokyo with good shopping. Shibuya Crossing and Meiji Jingu Shrine are notable landmarks, and travelers looking to shop may want to visit Tokyo Midtown. Looking to enjoy an event or a game? See what's going on at National Stadium or Tokyo Dome. Guests love the hotel's convenience to public transportation: Shibuya Station is just steps away.
Visit our Tokyo travel guideOpens in a new window

What's nearby

  • Shibuya Crossing - 8 min walk
  • National Stadium - 4 min drive
  • Tokyo Midtown - 4 min drive
  • Tokyo Tower - 5 min drive
  • Meiji Jingu Shrine - 7 min drive

Getting around

  • Shibuya Station - 1 min walk
  • Shinsen Station - 14 min walk
  • Haneda Airport (HND) - 42 min drive

Restaurants

  • 伊蔵八味噌らーめん - 2 min walk
  • 土鍋炊ごはん なかよし 渋谷ストリーム店 - 2 min walk
  • 酢重 Indigo - 2 min walk
  • THE GREAT BURGER STAND - 2 min walk
  • 名代富士そば 渋谷東口店 - 2 min walk

About this property

SHIBUYA STREAM HOTEL

Upscale hotel near Shibuya Crossing
Located close to Meiji Jingu Shrine and National Stadium, SHIBUYA STREAM HOTEL provides dry cleaning/laundry services, a bar, and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-in
  • A water dispenser, a front desk safe and a vending machine
  • Luggage storage, a 24-hour front desk and a lift
  • Guest reviews give top marks for the proximity to public transport
Room features
All 177 rooms feature comforts such as air conditioning, in addition to perks like free WiFi and sound-insulated walls. Guest reviews highly rate the clean, comfortable rooms at the property.
Extra amenities include:
  • Showers, free toiletries and hairdryers
  • Fridges and limited housekeeping

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 2,800 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 3,300 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Weekly housekeeping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • In-room accessibility
  • Lift

More

  • 35 floors
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay films

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Contactless check-in and check-out are available
Express check-in available

Check-out

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
The onsite parking garage operates between 6:50 AM and midnight daily, with last entrance at 11:30 PM. Entering or exiting is not available at all other times.
A scheduled power and outage will take place on May 13, 2024, from 11 AM-5 PM. All facilities that use power, including lifts, toilets, and hot water will not be available during this time.
A scheduled power outage will take place on May 27, 2024, from 12:30 AM-1 AM and 5 AM-6 AM. All facilities that use power, including lifts and hot water will not be available during this time.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 per person
  • Self parking fee: JPY 2800 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping service is provided once every 3 days.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

STREAM EXCEL HOTEL TOKYU
SHIBUYA STREAM EXCEL TOKYU
STREAM EXCEL TOKYU
Shibuya Stream Excel Hotel Tokyu Tokyo
SHIBUYA STREAM HOTEL Hotel
SHIBUYA STREAM HOTEL Tokyo
SHIBUYA STREAM HOTEL Hotel Tokyo
Shibuya Stream Excel Hotel Tokyu

Frequently asked questions

Is SHIBUYA STREAM HOTEL pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at SHIBUYA STREAM HOTEL?

As of 2 May 2024, prices found for a 1-night stay for 2 adults at SHIBUYA STREAM HOTEL on 28 May 2024 start from £222.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at SHIBUYA STREAM HOTEL?

Limited spots are available.

SHIBUYA STREAM HOTEL Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 655 out of 966 reviews" "
Rating 8 - Good. 232 out of 966 reviews" "
Rating 6 - Okay. 52 out of 966 reviews" "
Rating 4 - Poor. 13 out of 966 reviews" "
Rating 2 - Terrible. 14 out of 966 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lily

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This was a super convenient location! We stayed for 5 nights in Tokyo & were able to take the train everywhere since the station is attached by a walk way. Hotel was comfortable & clean. There are so many restaurants in the attached mall, as well as around the area. The shopping there was great also. I’ll definitely stay again!
Stayed 5 nights in Apr 2024

2/10 Terrible

Leonard

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
At $130,000 Yen a night ($6581 hkd, or $840 usd), this hotel is absolutely a rip off due to how “start-up” and lack of professional hotel experience they have. Firstly, the rooms are incredibly tiny. The Standard double bed room I originally booked was only 220-240sq/ft (first video), and that was already close to $80,000 Yen. It was so small that I upgraded to the 2nd biggest room they have at $130,000/night, which is only $420-440 sq/ft. Even for this premium pricing, the room was highly inadequate. Severely flawed designs, such as: - no hanger for bathroom towels after the shower in bathroom - no work area; electric plug in odd locations - very rough bathroom set-up - poor user experience in both hotel rooms. Feels like they rushed the opening of this hotel like a pop-up. My blankets and bedsheets for the 2 beds smelled like sweat from the previous guests upon check-in. The next day, i put up the room service sign, and went downstairs to the reception to complain about the the bedsheets and blanket. After the housekeepers changed it, I realized the housekeepers didnt do anything else— no changing of towel, no refilling of water/coffee, emptying of trash, absolutely nothing. Overall the service is at this hotel is just as bad as the room design. Every complaint or issued raised is followed by doubt and further questioning of whether it was the guests' fault or not. Even before the check-in, it was very difficult reaching the hotel reception. No responses.
Stayed 5 nights in Apr 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prime location with direct access to the train station, Airport Express, shopping & dining. A tastefully designed hotel with friendly staff and efficient services. Although it is at a busy area, our rooms (2 rooms) were quiet inside. I would stay in this hotel again if I were to visit Tokyo again. Highly recommend!
Stayed 2 nights in Apr 2024

10/10 Excellent

Sangita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location within walking distance of the subway.
Stayed 3 nights in Mar 2024

10/10 Excellent

Wesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and convenient. Close to a lot of subway train stations
Stayed 5 nights in Apr 2024

10/10 Excellent

Johnna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here! It was in the same building as multiple food options, a less than 5 minute walk from Shibuya crossing, and walkable to anything else we wanted to see. We booked a standard twin room for us and our two children ages 9&11. Sleeping was a bit of a squeeze, but honestly most hotel rooms are in Japan and it ended up being the most spacious room we stayed in during our trip. The staff also went out of their way to help us recover a wallet we lost in an uber, and it was returned with everything intact. We would stay here again should we come back to Tokyo.
Stayed 7 nights in Apr 2024

10/10 Excellent

Scott

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel in the heart of Shibuya. Hotel room is small like most hotels in Japan but the room was quiet. Nice view. And everything is in walking distance. Was very affordable and the staff was nice. They also have morning buffets where hotel guess get a discount.
Stayed 5 nights in Apr 2024

10/10 Excellent

Joseph Noel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, we had a wonderful experience staying in the Shibuya Stream Hotel. Aside from cleanliness and helpful staff members, it has a good location near Shops, Restaurants and the Train station terminal.
Stayed 5 nights in Apr 2024

10/10 Excellent

Marlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Apr 2024

8/10 Good

John

Liked: Amenities, property conditions & facilities
Great hotel with a large spacious and very modern room. With separate toilet, bath and shower. Good location with easy walk to trains, Shibuya for shops and restaurants. My only drawback were two things. 1) Breakfast is a waste of money and you’re better off at one of the local cafes. Easily my worst meal of entire trip. 2) Late checkout was only for an hour extra for a charge which was disappointing compared to others I’ve stayed at whilst on this trip.
Stayed 1 night in Apr 2024

General hotel information

Reasons to Book
Beautiful Rooms & Property Cleanliness
Check-In Time
2:00 PM
Check-Out Time
11:00 AM
Star Rating
3.5