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Reviews of Sunset Bay Club

3 out of 5
Sunset Bay Club
Calle Antonio Navarro, 1, Urbanizacion Atamanes, Adeje

Reviews

8.6

Excellent

Rating 10 - Excellent. 478 out of 949 reviews" "
Rating 8 - Good. 324 out of 949 reviews" "
Rating 6 - Okay. 104 out of 949 reviews" "
Rating 4 - Poor. 29 out of 949 reviews" "
Rating 2 - Terrible. 14 out of 949 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I love this resort been coming here for nearly 20 years. staff are always friendly and very helpful. Only 5 mins to the beach and plenty of bars restaurants and shops in the area.
Stayed 10 nights in Apr 2024

8/10 Good

Alex John

Liked: Cleanliness, property conditions & facilities
Close to the beach
Stayed 7 nights in Mar 2024
Response from Elena Dorta on 14 Apr 2024
Thank you Alex John for your comments. We hope to see you soon.

4/10 Poor

natalie

Liked: Cleanliness
Disliked: Property conditions & facilities
Not able to take advantage of the pool as it was not heated and ice cold
Stayed 2 nights in Apr 2024
Response from Elena Dorta, on 14 Apr 2024
Thank you Natalie for your review. I am sorry to see that we did not meet your expectations,due to the pool not being heater. This feature is not advertised on our web site.Kind regards,

10/10 Excellent

Gareth

Liked: Cleanliness, property conditions & facilities
Always so good
Stayed 9 nights in Mar 2024
Response from Elena Dorta Resort Manager on 14 Apr 2024
Thank you for your review! we hope to see you soon,kind regards,

10/10 Excellent

Frank

Stayed 14 nights in Feb 2024
Response from Elena (Resort Manager) on 26 Mar 2024
Thank you Frank for your top score about your recent stay with us. We hope to see you soon.Kind regards,Elena

8/10 Good

Theo

Liked: Cleanliness, property conditions & facilities
We had a great time but got stung by cost of towels ! We were not told they were €8 eur per towel and we even use them .. Other than that was great
Stayed 7 nights in Feb 2024
Response from Sunset Bay Club Team on 19 Feb 2024
Dear Theo,Thank you for letting us know you had a lovely time with us at Sunset Bay Club.Our entire team look forward to welcoming you back at our resort.Best regards

8/10 Good

Leanne helen

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Feb 2024
Response from Sunset Bay Club Team on 15 Feb 2024
Dear Leanne Helen,Thank you your letting us know you enjoyed your stay at Sunset Bay Club.We look forward to seeing you back soon.Best regards

10/10 Excellent

Laurette

Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2024
Response from Sunset Bay Club Team on 23 Jan 2024
Dear Laurette,Thank you for letting us know you had a lovely time with us at Sunset Bay Club.Thank you for letting us know you had a lovely time with us at Sunset Bay Club.Best regards

10/10 Excellent

Steven

Stayed 9 nights in Dec 2023
Response from Sunset Bay Club Team on 11 Jan 2024
Dear Steven,Thank you for letting us know you had a lovely time with us at Sunset Bay Club.Our entire team look forward to welcoming you back at our resort.Best regards

10/10 Excellent

Gareth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Response from Sunset Bay Club Team on 15 Feb 2024
Dear Gareth,Thank you for choosing to stay with us at Sunset Bay Club and letting us know you enjoyed your stay.We look forward to welcoming you back at our resort soon.Best regards

8/10 Good

John

Liked: Cleanliness, room comfort
Sunrise
Stayed 3 nights in Dec 2023
Response from Sunset Bay Club Team on 19 Dec 2023
Dear John, Thank you for letting us know you enjoyed your holiday.On behalf of the team, we look forward to your next visit.Best regardsJessica

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, room comfort
Very nice welcome and good clean accomodation
Stayed 3 nights in Dec 2023
Response from Sunset Bay Club Team on 19 Dec 2023
Dear Susan,Thank you for your lovely review regarding your recent stay with us at Sunset Bay Club.On behalf of all the team, we look forward to seeing you again in the very near future.Best regards,Jessica

8/10 Good

Gary

Liked: Cleanliness, room comfort
Relaxing short break.
Relaxing few days in the sun. When we arrived the lady on reception moved us to a quieter room which was really appreciated and made our stay so much better.
Stayed 5 nights in Dec 2023
Response from Sunset Bay Club Team on 19 Dec 2023
Dear Gary,Thank you for staying with us at Sunset Bay Club and for your kind review.We look forward to welcoming you back at our resort soon. Please dont forget to contact us prior to your next arrival, as requests can be added on the booking. Best regards,Jessica

8/10 Good

Gillian

Travelled with family
Liked: Cleanliness, room comfort
Sunset bay.
Beds very comfortable..the big pool would be nice if heated. It is hilly with a lot of steps. But lovely resort..one of my favourite places to stay..
Stayed 10 nights in Nov 2023
Response from Sunset Bay Club Team on 12 Dec 2023
Dear Gillian,Thank you for your lovely review regarding your recent stay with us at Sunset Bay Club.We are delighted to note that you had a pleasant experience on your stay with us, as mentioned this resort does have many hills and steps, which is why we advise all guests to please contact us as requests can be added on the booking.It has been a real pleasure having you. On behalf of all the team, we look forward to seeing you again in the very near future.Best regards,Jessica

10/10 Excellent

Jeanette

Travelled with family
Liked: Cleanliness, room comfort
Stayed 14 nights in Nov 2023
Response from Sunset Bay Club Team on 19 Dec 2023
Dear Jeanette,Thank you for your lovely review regarding your recent stay with us at Sunset Bay Club.It has been a real pleasure having you. On behalf of all the team, we look forward to seeing you again in the very near future.Best regards,Jessica

10/10 Excellent

Jeanette

Liked: Cleanliness, room comfort
Stayed 7 nights in Dec 2023
Response from Sunset Bay Club Team on 12 Dec 2023
Dear Jeanette,Thank you for letting us know you enjoyed your stay with us at Sunset Bay Club.It has been a real pleasure having you. On behalf of all the team, we look forward to seeing you again in the very near future.Best regards,Jessica

6/10 Okay

Marion

Stayed 7 nights in Nov 2023
Response from Sunset Bay Club Team on 12 Dec 2023
Dear Marion,Thank you for choosing to stay with us at Sunset Bay Club.We look forward to welcoming you back at our resort soon.Best regards

6/10 Okay

Ronald

Travelled with partner
Liked: Cleanliness
There’s an old and a new part.
Stayed 5 nights in Nov 2023
Response from Sunset Bay Club Team on 12 Dec 2023
Dear Ronald,Thank you for choosing to stay with us at Sunset Bay Club.Regarding your comment, some of our blocks have been recently refurbished, we have a yearly work schedule, to ensure all units are updated. This year we have refurbished block G, next year we will be starting in block H. On behalf of all the team, we look forward to seeing you again in the very near future.Best regards,Jessica

8/10 Good

Stephen

Liked: Cleanliness, room comfort
3 day stay
Check in was ok rooms fine, staff very friendly.
Stayed 3 nights in Nov 2023
Response from Sunset Bay Club Team on 7 Dec 2023
Dear Stephen,Thank you so much for taking the time to leave us this review regarding your stay at Sunset Bay Club.On behalf of the staff, we look forward to seeing you back soon.Best regardsJessica

8/10 Good

Julie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly professional and welcoming reception staff.Transfer resort buggy and cloakroom staff very friendly/efficient and speedy no waiting for long.Housekeeping was a little lasp.However our problem was rectified very quickly. The resort is very tidy and clean.A little hilly and no lifts to rooms.Only a lifts near reception level.Entertainment staff was great.Especially in the top pool.The top cafe was run by Julie.Sge was fabulous.The room had everything you need to self cater.English Tv channels.Would definitely stay again.
Stayed 10 nights in Nov 2023
Response from Sunset Bay Club Team on 4 Dec 2023
Dear Julie,Thank you for letting us know you had a lovely time with us at Sunset Bay Club.Our entire team look forward to welcoming you back at our resort.Warmest regards,Jessica

10/10 Excellent

Amanda

Liked: Cleanliness, property conditions & facilities
Fantastic very nice staff would stay again
Stayed 7 nights in Nov 2023
Response from Sunset Bay Club Team on 16 Nov 2023
Dear Amanda,Thank you for letting us know you had a lovely time with us at Sunset Bay Club.Our entire team look forward to welcoming you back at our resort.Warmest regards,Jessica

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, room comfort
Been here many a times and will keep coming back. Only thing I have to say this year is that the sun loungers that get broken need to be taken away and not left by the pool. Some need replacing
Stayed 7 nights in Nov 2023
Response from Sunset Bay Club Team on 15 Nov 2023
Dear Adrian,Thank you for letting us know you had a lovely time with us at Sunset Bay Club.Thank you for the feedback regarding the sun loungers, new ones have been ordered to replace those the older ones.It has been a real pleasure having you. On behalf of all the team, we look forward to seeing you again in the very near future.Best regards,

10/10 Excellent

Ian

Liked: Cleanliness, room comfort
Great apartment noisy location.
The apartment was excellent however we were located in Block D which is above a number of pubs and restaurants and the new Detroits music venue therefore the noise was an issue. These apartments would be better suited to younger guests who are more likely to be out late.
Stayed 8 nights in Oct 2023
Response from Sunset Bay Club Team on 14 Nov 2023
Dear Ian,Thank you for choosing to stay with us at Sunset Bay Club.Regarding the location of the apartment, please do contact us prior to your next visit with requests, as this can be added on the booking. On behalf of the team, we look forward to your welcoming you back.Best regards

8/10 Good

Colin

Liked: Cleanliness, room comfort
Stayed 5 nights in Nov 2023
Response from Sunset Bay Club Team on 14 Nov 2023
Dear Colin,Thank you for letting us know you enjoyed your stay at Sunset Bay.On behalf of the team, we look forward to seeing you back soon.Best regards

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, room comfort
Second visit to sunset Bay
Apartments as clean as usual and everyone friendly and helpful
Stayed 14 nights in Oct 2023
Response from Sunset Bay Club Team on 6 Nov 2023
Dear Stephen,Thank you so much for taking the time to leave us this amazing review regarding your stay at Sunset Bay Club.We are so grateful for your kind words. It has been a real pleasure having you. On behalf of all the team, we look forward to seeing you again in the very near future.Best regards,

8/10 Good

Suzanne

Stayed 8 nights in Oct 2023
Response from Sunset Bay Club Team on 27 Nov 2023
Dear Suzanne,Thank you for letting us know you had a lovely time with us at Sunset Bay Club.Our entire team look forward to welcoming you back at our resort.Best regards

10/10 Excellent

Margret

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
really good but on 5th floor fir 4 weeks had to wait 4 weeks to get another apartment but the balcony 5 star
Stayed 28 nights in Sep 2023
Response from Sunset Bay Club Team on 24 Oct 2023
Dear Margret,Thank you for choosing to stay with us at Sunset Bay Club.It has been a real pleasure having you. On behalf of all the team, we look forward to seeing you again in the very near future.Best regards,Jessica

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very pleased with property lovely place 😀
Stayed 14 nights in Oct 2023
Response from Sunset Bay Club Team on 1 Nov 2023
Dear Denise,Thank you so much for taking the time to leave us this fantastic review regarding your stay at Sunset Bay Club.It has been a real pleasure having you. On behalf of all the team, we look forward to seeing you again in the very near future.Best regards,Jessica

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, room comfort
Holiday
Great place, great location, lots of local shops, bars and restaurants, and other things todo
Stayed 11 nights in Sep 2023
Response from Sunset Bay Club Team on 24 Oct 2023
Dear Mark,Thank you so much for taking the time to leave us this amazing review regarding your stay at Sunset Bay Club.We look forward to welcoming you back at our resort soon.Best regards,Jessica

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff everything was perfect highly recommended.
Stayed 4 nights in Sep 2023
Response from Sunset Bay Club Team on 5 Oct 2023
Thank you for your lovely review regarding your recent stay with us at Sunset Bay Club.It has been a real pleasure having you. On behalf of all the team, we look forward to seeing you again in the very near future.Best regards,Jessica

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 12 nights in Sep 2023
Response from Sunset Bay Club Team on 5 Oct 2023
Thank you letting us know you enjoyed your holiday. On behalf of all the team, we look forward to seeing you again in the very near future.Best regards,Jessica

10/10 Excellent

Michael

Liked: Cleanliness, room comfort
Great location close to beach very clean and staff always helpfull
Stayed 15 nights in Sep 2023
Response from Sunset Bay Club Team on 29 Sept 2023
Dear Michael,Thank you for letting us know you enjoyed your stay at Sunset Bay Club.On behalf of the staff, we look forward to seeing you again soon.Best regards,Jessica

8/10 Good

Jacqueline

Liked: Property conditions & facilities
Stayed 6 nights in Sep 2023
Response from Sunset Bay Club Team on 29 Sept 2023
Thank you for letting us know you enjoyed your stay at Sunset Bay Club.On behalf of the staff, we look forward to seeing you again soon.Best regards,Jessica

10/10 Excellent

Lorna

Liked: Cleanliness, property conditions & facilities
This is the 5th time I’ve stayed here and I can’t rate it highly enough. Staff friendly apartments spotlessly clean, pool areas immaculate. Entertainment on the complex is fantastic. Will be back in 2024
Stayed 15 nights in Aug 2023
Response from Sunset Bay Club Team on 25 Sept 2023
Dear Lorna,Thank you for staying with us at Sunset Bay Club and for your kind review.We are delighted to note that you had a pleasant experience on your stay with us.On behalf of all the team, we look forward to seeing you back soon.Best regards,Jessica

10/10 Excellent

Leonie

Travelled with group
Liked: Cleanliness, room comfort
Sunset Bay Club Review
I have stayed at sunset bay club so many times and have never been let down. Wonderful staff, beautiful and spotlessly clean apartments, wonderful restaurants and bars on site. Introduced my three friends to the resort this time and they were blown away. I know they will be booking again (as will I). 5 stars all round.
Stayed 7 nights in Sep 2023
Response from Sunset Bay Club Team on 11 Sept 2023
Dear Leonie,Thank you for staying with us at Sunset Bay Club and for your kind review and recommendation.We are delighted to note that you had a pleasant experience on your stay with us.It has been a real pleasure having you. On behalf of all the team, we look forward to seeing you again in the very near future.Warm regards,Jessica

10/10 Excellent

Jo

Stayed 4 nights in Sep 2023
Response from Sunset Bay Club Team on 5 Oct 2023
Thank you letting us know you enjoyed your holiday. On behalf of all the team, we look forward to seeing you again in the very near future.Best regards,Jessica

6/10 Okay

Janet

Travelled with family
Liked: Cleanliness
Last minute booking
Booked this last minute due to flight being cancelled. Accomodation was 2 bed 2 bath as I requested so that was good. Apt was very dated and tired. Everything worked however. Kitchen was very small to accommodate 6 people. It just felt very dark and dreary. Beds were very comfy.
Stayed 1 night in Aug 2023
Response from Sunset Bay Club Team on 4 Sept 2023
Dear Janet,Thank you for choosing to stay with us at Sunset Bay Club.Apologies if your stay was not as expected, we hope you will give us another opportunity in the future as we look forward to welcoming you againKind regards,Jessica

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Supermarkets nearby. Good quality entertainment and plenty of places to eat and drink on site. Always managed to get a sunbed too 😊
Stayed 8 nights in Aug 2023
Response from Sunset Bay Club Team on 29 Aug 2023
Dear Lisa,Thank you so much for taking the time to leave us this great review regarding your stay at Sunset Bay Club.We are delighted to note that you had a pleasant experience on your stay with us; and appreciate your valuable feedback on our apartments and amenities as well as our services.Best regards,Jessica

10/10 Excellent

Janet

Stayed 4 nights in Aug 2023
Response from Sunset Bay Club Team on 4 Sept 2023
Dear Janet,Thank you for letting us know you had a lovely time with us at Sunset Bay Club.It has been a real pleasure having you. On behalf of all the team, we look forward to seeing you again in the very near future.Best regards,Jessica

10/10 Excellent

Cheryl

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2023
Response from Sunset Bay Club Team on 4 Sept 2023
Dear Cheril,Thank you for letting us know you had a lovely time with us at Sunset Bay Club.Our entire team look forward to welcoming you back at our resort.Warmest regards,Jessica

10/10 Excellent

Ari

Liked: Cleanliness, property conditions & facilities
Stayed 21 nights in Aug 2023
Response from Sunset Bay Club Team on 28 Aug 2023
Dear Ari,Thank you for letting us know you had a lovely time with us at Sunset Bay Club.Our entire team look forward to welcoming you back at our resort.Kind regards

10/10 Excellent

G

Liked: Cleanliness, room comfort
Good apartments in nice location
Very spacious and clean apartment. Layout a bit here and there which didn’t help finding room. Pools (2) extremely busy. Staff great. Very enjoyable shot break
Stayed 6 nights in Aug 2023
Response from Sunset Bay Club Team on 18 Aug 2023
Thank you for choosing to stay with us at Sunset Bay Club.We appreciate your valuable feedback on our apartments and amenities as well as our services.On behalf of the staff, wee look forward to your next visit.Kind regards,Jessica

10/10 Excellent

Mrs K

Stayed 2 nights in Aug 2023
Response from Sunset Bay Club Team on 7 Aug 2023
Dear Mrs K,Thank you for letting us know you had a lovely time with us at Sunset Bay Club.Our entire team look forward to welcoming you back at our resort.Warmest regards,Jessica

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
No hemos tenido problema estamos muy contento y satisfechos con todo. Estamos planeando regresar el otro año .Es un ambiente que se ajusta s cada familia y necesidad.Y la comunicación en reception muy profesional.
Stayed 6 nights in Jul 2023
Response from Sunset Bay Club Team on 28 Jul 2023
Estimado Jaime,Gracias por sus buenos comentarios acerca de su reciente estancia en Sunset Bay Club.Ha sido un verdadero placer haberle tenido con nosotros. De parte de todo el equipo, deseamos volver a verle pronto. Reciba un cordial saludo,Jessica

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Sunset bay is a brilliant place to stay all amenities are close by and the staff are polite abd extremely good at their job.
Stayed 6 nights in Jul 2023
Response from Sunset Bay Club Team on 25 Jul 2023
Dear Michael,Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words. It has been a real pleasure having you. On behalf of all the team, we look forward to seeing you again in the very near future.Best regards,Jessica

10/10 Excellent

Stephen

Travelled with family, Travelled with group
Liked: Cleanliness
Staff were very helpfull. The rooms were very clean & kept that way. Pools were very nice & well run. The entertainment was also very good & well organised.
Stayed 11 nights in Jul 2023
Response from Sunset Bay Club Team on 25 Jul 2023
Dear Stephen,We are delighted to note that you had a pleasant experience on your stay with us; and appreciate your valuable feedback on our apartments and amenities as well as our services.We are all looking forward to welcoming you on your next stay with us at Sunset Bay Club.With kindest regards,Jessica

8/10 Good

Emma

Stayed 7 nights in Jun 2023
Response from Sunset Bay Club Team on 10 Jul 2023
Dear Emma,Thank you for letting us know you had a lovely time with us at Sunset Bay Club.Our entire team look forward to welcoming you back at our resort.Warmest regards,Jessica

10/10 Excellent

William

Stayed 1 night in Jul 2023
Response from Sunset Bay Club Team on 5 Jul 2023
Dear WilliamThank you so much for taking the time to leave us this amazing score.We look forward to seeing you very soon.Best regardsJessica

10/10 Excellent

Adrian

Liked: Cleanliness, room comfort
Stayed here many a times and will always return. Just think it’s time for a bit of updating in the bathroom departments as all looking dated. Sofa beds need to go aswell, noisy and uncomfortable
Stayed 6 nights in Jun 2023
Response from Sunset Bay Club Team on 30 Jun 2023
Dear AdrianThank you for choosing to stay with us at Sunset Bay Club.As a team, we value your comments and suggestions to help us continue creating a home from home experience. Regarding the refurbishments, we have a yearly refurbishment programme, this year we are working in block G and will be starting in H block next year. We have many apartments on the resort so have to do them gradually. However, on your next reservation please do not forget to contact us as request can be added on the booking. We look forward to seeing you again in the very near future. Kind regards

10/10 Excellent

NICOLA

Stayed 20 nights in Jun 2023
Response from Sunset Bay Club Team on 17 Jul 2023
Dear Nicola,Thank you for letting us know you had a lovely time with us at Sunset Bay Club.Our entire team look forward to welcoming you back at our resort.Warmest regards,Jessica