Villa Duplex, 2 bedrooms, Private pool | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Reviews of Royal Hideaway Corales Suites, part of Barceló Hotel Group

5 out of 5
Royal Hideaway Corales Suites, part of Barceló Hotel Group
Avenida Virgen de Guadalupe 21, Adeje, Canary Islands

Reviews

9.8

Exceptional

Rating 10 - Excellent. 113 out of 126 reviews" "
Rating 8 - Good. 11 out of 126 reviews" "
Rating 6 - Okay. 2 out of 126 reviews" "
Rating 4 - Poor. 0 out of 126 reviews" "
Rating 2 - Terrible. 0 out of 126 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tancee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Dec 2023

10/10 Excellent

Louise

Stayed 11 nights in Aug 2023
Response from Anaïs Auret Nadal, Guest Experience Manager on 13 Sept 2023
Dear Guest,We are glad to hear that your stay was to your full satisfaction and that we exceeded your expectations. Your satisfaction is our top priority.We hope you come back to stay with us again very soon and continue to enjoy the wonders of the island of Tenerife.Yours sincerely,

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2023
Response from Anaïs Auret Nadal, Guest Experience Manager on 27 May 2023
Dear Mr. Chris,First of all, thank you for your trust in Royal Hideaway Corales Resort 5*GL!We are happy to hear that your stay is to your liking and that the services we offer are up to your expectations.We look forward to seeing you again in the near future to enjoy the wonderful island of Tenerife and all it has to offer. We wish you an excellent day!Yours sincerely, Anaïs Auret NadalGuest Experience Manager

10/10 Excellent

Fintan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay.
This hotel is fabulous. It imposes its pristine white futuristic bulk on the skyline behind chi-chi La Caleta. It’s reception is straight out of James Bond. It’s facilities are impressive. It’s accommodation generous and wonderful to stay in. It is a marvellous place to come to for a holiday.
Stayed 7 nights in Jan 2023
Response from Melania Herrera Guest Experience Manager Royal H on 22 Jan 2023
Dear Fintan, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Royal Hideaway Corales Resort 5*GL was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories.We are pleased that you had an enjoyable stay with us and appreciate your compliments about our team; we strive to provide our guests with caring and personalized service and place great value on our personnel being guest-orientated and welcoming at all times.Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.Best wishes,Melania HerreraGuest Experience ManagerRoyal Hideaway Corales 5*GL

10/10 Excellent

David Neil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fnatastic Hotel and brilliant staff....real 5 star...thanks
Response from Anaïs Auret Nadal, Guest Experience Manager on 22 Dec 2022
Dear Mr. Neil,First of all, thank youo for your trust in Royal Hideaway Corales Resort 5*****GL.We are glad to hear that we have lived up to your expectations. Your satisfaction is our priority. We would love for you to come back to Tenerife, and enjoy again the wonderful Caleta having the Corales experience. We wish you an excellent day!Kind regards,

10/10 Excellent

c

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2022

10/10 Excellent

Tyler

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of 5 had an amazing stay. The hotel is beautiful with excellent service and amenities with lots to do for the whole family. We had a 2 level villa with private pool which was perfect and we also enjoyed dining in the town of La Caleta where the resort is located. We loved our stay and highly recommend staying here.
Stayed 6 nights in Jun 2022
Response from Luis Turmo Guest Experience Manager, Royal Hide on 3 Jul 2022
Dear Tyler, First of all, we would like to thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. We are delighted that you had such a memorable stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. We hope that your experience at our establishment will create many fond memories for you to look back on. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Best wishes, Luis Turmo Guest Experience Manager, Royal Hideaway Corales Resort 5*****GL.

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning, Can't wait to go back..
A 5 day trip to Tenerife after 20 years away. It was fabulous from the start, easy friendly check in, Suite was stunning with ocean view, restaurants were superb, all the staff could not do enough for us and to make our stay perfect. Small village just mins walk and typical fish restaurants to eat out if you need to, already booking for Sept..joined the Barcelo group for special offers, with that you get another 2 hours extra checkout.
Stayed 4 nights in Apr 2022
Response from Michelle Rieger Guest Experience Manager Royal on 7 May 2022
Dear Dorothy, Thank you for your positive feedback. Your kind words about the welcome you received are much appreciated. It was truly a pleasure to learn that everything was to your satisfaction during your stay. Your kind comments will encourage our team members to continue pursuing excellence in all that we do! Thank you also for noting our location; we are glad that this was convenient for you. We look forward to welcoming you back on a future occasion. Best regards, Michelle Rieger Guest Experience Manager Royal Hideaway Corales Resort*****GL

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel,
Stayed 7 nights in Jan 2022
Response from Fernando Turnes - General Manager on 7 Feb 2022
Dear Guest, Thank you very much for your kind feedback. It is wonderful to hear that you had a lovely stay with us! We are proud of the high level of personal service we offer so it's really rewarding to receive your positive feedback about our team members. Such feedback encourages us to continue upholding our high standards. We look forward to welcoming you back on a future occasion. Best wishes, Fernando Turnes - General Manager

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our suite was spacious, quite well equipped, very clean & comfortable. The balcony overlooks the sea and was very quiet and sheltered from the wind. Kettle and coffee maker in room, daily top up of tea/coffee and water. Good sized fridge. Cooker not easy to figure out but works well when you get it going. Restaurants-good variety and excellent staff. The buffet breakfast is amazing, mostly COVID safe servings -granola, nuts,seeds and dried fruit still have shared spoons- but everything else is safe. Our server Melody was very attentive and remembered our preferences. Angie and Justyna were so cheery and welcoming that breakfast felt like coming home. Justyna went above and beyond, making my birthday particularly special and helping a lot with my dairy allergy. We felt very cared for, not just another customer. Pools- all lovely and clean, no hot tub. Plenty of loungers at starfish but just a few with cushions. Upstairs Andreas will look after you! The nearby area is lovely for walking along the beach and over the cliffs. Lots of para sailing. We also did a whale watching tour with Monte Christo which was very good- saw pilot whales, fintail whale and turtle. There are a couple of small supermarkets nearby, good bus service, some nice restaurants in the town (walking distance)- our favourite was the Chinese on the front called Restaurante 88. For all these restaurants you must book- don’t wait til you get there, book in advance or you’ll be eating at 9pm.
Stayed 7 nights in Jan 2022
Response from Michelle Rieger, Guest Experience Manager on 27 Jan 2022
Dear Guest, We are delighted that you enjoyed your stay with us and appreciated our strategic location. We take pride in the high level of personal service we offer so it's really rewarding to receive your positive feedback about our team members. We will make sure to share your kind words as we know it will mean a great deal to them. We hope to welcome you back to our hotel in the near future for yet another great stay. Best wishes, Michelle Rieger, Guest Experience Manager

10/10 Excellent

Macy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect
Stayed 7 nights in Dec 2021
Response from Fernando Turnes - General Manager on 26 Dec 2021
Dear Macy, Thank you for this review of your time at our hotel. We are so glad that everything met your expectations during your stay with us. We look forward to welcoming you and your family on your next trip. Best wishes, Fernando Turnes - General Manager

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Friendly staff. Great service. Very clean rooms. Lots of space with great views and access to a full kitchen and laundry- home away from home. Pool very modern and clean. Children’s club limited, but good enough for smaller children. They freely admit it is more of an adult catered hotel. Restaurants all very nice. Breakfast set in the Olivia has lovely surroundings. San Ho was ok Japanese, but would not recommend - food fairly small portions and will need to order extras to compensate ! There are plenty of good restaurants outside the hotel with varying degrees of bill size which we enjoyed. Would whole heartedly recommend for a holiday in the sun
Stayed 9 nights in Jul 2021
Response from Carla Isari Díaz, Royal Concierge on 3 Aug 2021
Dear Daniel, Thank you for taking the time to share your review. We have taken good note of your remarks on the dining experience and are sorry to learn that we fell short of your culinary expectations on one of our restaurants and will be discussing your remarks with our Chefs. We appreciate your feedback regarding our children's activities and remain at your disposal for any additional comments that may help us to continue improving our services. Moreover, we are very pleased to know you liked the spacious room we accommodated you in and that you found it to be clean and comfortable at all times. We are also glad you enjoyed our attractive pool, our breakfast area and the nearby bars and restaurants. Thank you for your lovely comments regarding the service you received from our team members, we will be sharing your kind words with them as we know it will mean a great deal. We hope to welcome you back in the future. Best wishes, Carla Isari Díaz, Royal Concierge

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best in Tenerife
This is one of the most beautiful hotels I’ve stayed in. Everything was spotless. The rooms are spacious and airy with large balconies. The service is spectacular, and they go out of their way to ensure you are cared for. The location is great because it is basically right on the coast. It is also surrounded by many wonderful restaurants. That is if you choose not to dine in one of the 5 restaurants on property (one of which has a Michelin star). We had a wonderful time and wouldn’t change a thing.
Sunset from balcony
Lobby
Pool area
Lobby
Stayed 7 nights in Jun 2021
Response from Ricaurter González, Director Royal Concierge on 6 Jul 2021
Dear Matthew, Thank you for your positive review. Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. We are glad to know you felt you had found a home away from home. It is a boost for us every time we receive such a message of satisfaction from a recent guest. It means a lot to know that you appreciated our unique design concept. We are pleased that you had a great stay and appreciated our strategic location. We would love to welcome you back in the future. Very best wishes, Ricaurter González, Director Royal Concierge

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2021
Response from Ricci González. Director Royal Concierge on 26 Jul 2021
Dear guest, Thank you for your review. Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a really wonderful stay here for a week in November. The hotel is beautiful and having the kitchen in the rooms makes it so easy to grab a quick lunch/dinner if you don’t feel like eating out. I tried the restaurant by the pool and the Italian restaurant during my stay and both were excellent. I look forward to coming back again when the sister hotel is open and trying the restaurants there. The staff were all wonderful and those who manage the pool area were particularly good at making you feel welcome and looked after. Everyone is really good at following the virus guidelines and I felt really safe the whole time. Look forward to coming back!
Stayed 5 nights in Dec 2020
Response from Royal Hideaway Corales Resort on 23 Dec 2020
Dear guest, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Royal Hideway Corales Resort was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. We are also very pleased to read your complété satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. Thank you again for your great feedback, and we hope to welcome you back again for another stay here in Tenerife very soon. Kind regards, Fernando Turnes General Manager Royal Hideaway Corales Resort*****gl

10/10 Excellent

Eileen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection
Absolutely loved it there - we stayed in a 2 bed suite with our 10 month old son. The suites are essentially apartments with all the benefits of being in a hotel. The beds were very comfy. The staff were so helpful and kind - it really stood out how lovely and client friendly even the housekeeping staff were. I had never been to Tenerife before and I guess I had a negative impression of some of the stereotypes. I shouldn’t have worried - we had a great time - both in the Royal Hideaway Suites and also in the village of Caleta, where the suites are located.
Stayed 5 nights in Nov 2020
Response from Director Royal Concierge on 6 Jan 2021
Dear @Eileen, Thank you very much for this great review, we are delighted to read every word. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact me directly if we can assist in making your return even more memorable. Kind regards, Ricci González Director Royal Concierge

10/10 Excellent

Verified traveller

Stayed 6 nights in Sep 2020
Response from Royal Concierge on 4 Oct 2020
Dear guest, Thank you for taking the time to evaluate our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay. On behalf of our entire team, we greatly look forward to your return. Kind regards, Valentina Hernández Royal Concierge Royal Hideaway Corales Resort 5*GL

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ultra modern, very clean, good situation well away from mass tourist resorts. Maybe more attention could have been given to the suite before our arrival - There were quite a few technical hitches, which were corrected after we reported them.
Stayed 14 nights in Jan 2020
Response from Carla Isari on 10 Feb 2020
Dear guest, We greatly appreciate the time you spent to review your recent experience in our hotel, at Royal Hideaway Corales Resort 5*****GL we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. We do apologize for the technical problems you encountered; there are absolutely no excuses for details to be overlooked as all rooms should be thoroughly checked on a daily basis. We will make sure that the procedure is being reinforced. Nevertheless we are glad to know that our team addressed the inconveniences promptly. Thank you again for your great feedback, and we hope to welcome you back again for another stay here in Tenerife very soon. Our best regards, Royal Hideaway Corales Resort 5*****GL

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean facility. Staff is super friendly and helpful. Great views. Loved having a full kitchen with supplies in the suite.
Stayed 7 nights in Jan 2020
Response from Carla Isari on 10 Feb 2020
Dear guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Royal Hideaway Corales Resort 5*****GL. We thank you for pointing out the cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis. I am grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. We are also very pleased to read that you did like the views of the room we accommodated you in and that you found it to be comfortable at all times. We hope to welcome you back to our hotel in the near future for yet another great stay. Best regards from Tenerife, Royal Hideaway Corales Resort 5*****GL

8/10 Good

Ted, Ramuciai

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property is well kept-very clean, no rubbish, no semi finished houses, like say in Greece or Cyprus. We did not like crowds of immigrants insisting to buy fake goods. Why local authorities allow this?
Stayed 2 nights in Nov 2019
Response from Luis Turmo on 24 Nov 2019
Dear Mr. Ted, First of all, we would like to thank you for taking the time to review our Royal Hideaway Corales Resort 5*****GL. Your feedback is very important to us and we are delighted that you enjoyed your stay. We are delighted to see that you really enjoyed the beauty of our installations and pool. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. Last but not least, thorough cleaning being an absolute must for Barceló we thank you for highlighting the cleanliness of our hotel; we strive to give total confidence in this area, being fully aware that this is basic for a comfortable holiday experience in any hotel. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Sincerely, Luis Turmo Royal Concierge, Royal Hideaway Corales Resort 5*****GL

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went for a Mum and daughter time away and we all had a fantastic time. The suite was huge and had more than enough space for the 3 of us even though we were in the deluxe one bedroom suite. Loved the fitness programme on offer!! We are definitely going back.
Stayed 5 nights in Nov 2019
Response from Luis Turmo on 23 Nov 2019
Dear guest, First of all, thank you very much for such a positive review of your stay, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. We are also very pleased to read your complete satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. We appreciate your positive feedback on our entertainment alternatives for adults since it is our mission to create fun moments for all ages. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Sincerely, Luis Turmo Royal Concierge, Royal Hideaway Corales Resort 5*****GL.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, so original with reception incorporating the rock. Staff couldn’t do enough for you.
Stayed 5 nights in Nov 2019
Response from Luis Turmo on 21 Nov 2019
Dear guest, First of all we would like to thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. We are delighted to see that you really enjoyed the beauty of our installations and pool. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your well being whilst staying among us. Thank you again for your great feedback, and we hope to welcome you back again for another stay here in Tenerife very soon. Sincerely, Luis Turmo Royal Concierge, Royal Hideaway Corales Resort 5*****GL.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will return!
Great hotel. Great facilities. Excellent food. Friendly staff. Will return.
Stayed 10 nights in Oct 2019
Response from Luis Turmo on 30 Oct 2019
Dear Mr. Mark, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. It gives us great pleasure to know that you had a memorable stay at our hotel thanks to (specific aspect). We are known for offering experiences that make guests happy, and your words confirm that our efforts are bringing the desired results. We are delighted to see that you really enjoyed the beauty of our installations and pool. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. Thank you again for your great feedback, and we hope to welcome you back again for another stay here in Royal Hideaway Corales Resort 5*****GL very soon. Sincerely, Luis Turmo Royal Concierge, Royal Hideaway Corales Resort 5*****GL.

10/10 Excellent

Vivian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Paradise
One of the best hotels I have ever stayed in. Excellent rooms and cleanliness. Amazing buffet breakfast with everything you could imagine and excellent service.
Stayed 3 nights in Sep 2019
Response from Luis Turmo on 30 Oct 2019
Dear Mrs. Vivian, Thank you for the great feedback of your recent holiday experience at our Royal Hideaway Corales Resort 5*****GL; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. We are also very pleased to read your complete satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Kind regards, Luis Turmo Royal Concierge, Royal Hideaway Corales Resort 5*****GL.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a lovely location and the hotel itself is excellent in every way from the reception when you are first greeted with a cold drink or glass of champagne, then the magic happens when you enter your room, very clean beautiful interior, could not ask for more. The staff ( all the staff ) are polite and friendly and customer service is at a high standard. We would like to thank Costa and Pedro the bar staff for looking after us so well, and for Natalie who looked after our room for her brilliant service. We have travelled to many places for our holidays and we would say that this hotel, is one of the best. We would recommend if you want to relax and enjoy great hospitality.
Stayed 7 nights in Sep 2019
Response from Ricaurter González on 28 Sept 2019
Dear guest, Thank you very much for sharing this great review of your recent stay at our Royal Hideaway Corales Suites. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We are very happy to read that you were able to experience the unique vibe and setting of our property. Also, we are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Tenerife. In particular, I am very pleased that you had a chance to truly enjoy our warm hospitality. We do pride ourselves in providing personalized service to meet the individual requirements of our guests.  Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kind regards, Ricaurter González Royal Concierge Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2019
Response from Ricaurter González on 27 Sept 2019
Dear Guest, Thank you for rating us and having chosen our Royal Hideaway Corales Suites for your recent stay. Kind regards, Ricaurter González Royal Concierge Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every single member of staff we encountered always said hello and were friendly.The hotel is the best we have ever stayed at and will definitely be returning.
Stayed 5 nights in Sep 2019
Response from Ricaurter González on 28 Sept 2019
Dear guest, Thank you very much for your lovely review and having chosen our Royal Hideaway Corales Suites for your recent stay. I am grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Thank you again for making us your choice hotel on this occasion, we look forward to serving you again in the near future. Kind regards, Ricaurter González Director Royal Concierge

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was immaculate, the staff were so friendly & the facilities were really good. There is access to both the hotel and suites meaning that the Rooftop Infinity Pool can be used during the day & has amazing sunset views.
Stayed 5 nights in Sep 2019
Response from Ricaurter González on 28 Sept 2019
Dear guest, Thank you very much for your rating with such a great score and sharing your experience with other travellers of Expedia. It is wonderful that you received personalised service from our employees since this is one of our most important pillars. Your words confirm that we are doing things right and this motivates us to continue working hard. We are delighted to see that you really enjoyed the beauty of our facilities and pool. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact me directly if we can assist in making your return even more memorable. Kind regards, Ricaurter González Royal Concierge Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Very clean and all staff were very friendly and couldn’t do enough for you.
Stayed 10 nights in Sep 2019
Response from Ricaurter González on 28 Sept 2019
Dear guest, Thank you very much for sharing this great review of your recent stay at our Royal Hideaway Corales Suites. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  we are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. We hope to welcome you back to our hotel in the near future for yet another great stay. Kind regards, Ricaurter González Director Royal Concierge

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We couldn't have asked for a better stay - the hotel was beautiful, very clean and relaxing. The room was large and comfortable with a large private terrace and sea view. All of the staff were very friendly and helpful and the food/drink was great. We would definitely return to this hotel and would recommend it to friends.
Stayed 7 nights in Sep 2019
Response from Ricaurter González on 28 Sept 2019
Dear guest, Thank you very much for sharing your experience with all the Expedia travellers. Thank you for pointing out the beauty and comfort of our newly accommodations designed to make our guests' stay as comfortable as possible with design furniture and the latest technology, being fully aware that an attractive accommodation plays a key role to our guests' overall holiday expérience, we are therefore very pleased to read that you were satisfied with yours. I am truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned.  On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact me directly if we can assist in making your return even more memorable. Kind regards, Ricaurter González Director Royal Concierge

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and relaxing - very quiet and a much needed break
Stayed 6 nights in Sep 2019
Response from Inés Sánchez on 15 Sept 2019
Dear guest, Thank you for your kind comments. We hope you will return very soon. Kindest regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Amazing hotel, location, service and staff. Highly recommend.
Stayed 10 nights in Aug 2019
Response from Inés Sánchez on 15 Sept 2019
Dear guest, Thank you very much for sharing this great review of your recent stay at Royal Hideaway Corales. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Kindest regards

10/10 Excellent

mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019
Response from Royal Concierge Manager on 4 Sept 2019
Dear Mario, Thank you for rating us! Kind regards, Ricaurter González

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for families.
Second time we stayed here and loved it again! The hotel is amazing, the staff are great and the location is perfect.
Stayed 7 nights in Aug 2019
Response from Royal Concierge Manager on 26 Aug 2019
Dear Ian, Thank you very much for having choosen our Royal Hideaway Corales Suites Resort to spend your holidays in Tenerife again. We also would like to thank you for this rating of 10 out of 10! Thank you for your lovely comment regarding the how great our team is, we will make sure to share your kind words as we know it will mean a great deal to them. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Kind regards, Ricaurter González

8/10 Good

Verified traveller

Stayed 10 nights in Aug 2019
Response from Royal Concierge Manager on 26 Aug 2019
Dear Guest, Thank you very much for rating us and having choosen our Royal Hideaway Corales Suites Resort. Looking forward to welcoming you again. Kind regards, Ricaurter González

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern styling, beautify property, excellent service. Loved it.
Stayed 8 nights in Jul 2019
Response from Royal Concierge Manager on 26 Aug 2019
Dear Guest, Thank you very much for your kind review and having choosen our Royal Hideaway Corales Suites Resort to spend your holidays in Corralejo. We are delighted to see that you really enjoyed the beauty of our facilities. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. Your enthusiasm for our staff is very much appreciated and will be a great source of motivation, we will certainly not fail to convey your very kind compliments to all of them. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kind regards, Ricaurter González

6/10 Okay

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Contemporary hotel,rather grim surroundings
This is an ultra modern hotel. We booked in for a week in 2 bed suite, having stayed at Ritz Carlton week before. It is undoubtedly a nice hotel,but the surrounding views I found rather depressing. The food offering in adults restaurant at pool was poor.Breakfast is 25€ per night pp. They offer 30% discount I took a look this morning and looks a bun fight for that much money!The service is good but I am afraid incomparable with Ritz Carlton it just doesnt have that polish. Very disappointed with kids club an unused meeting room in basement. As Gold member 1 of the vip offerings was room upgrade subject to availability,they claimed on checkin next room category booked out (pool),just saw on their own website available! That is dissappointing, never had that before with VIP perks as gold member. Probably steer away from Barcelo in future. Having said all this if ultra modern hotels is your thing,it is probably the best choice on this island.
Stayed 7 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visited the Royal Hideaway Corales Suites in June. This hotel is unique and amazing with very helpful staff. Suites are spacious, very well equipped with everything you may need i.e. home-from-home, large and relaxing bed, living space, great balcony with sea views. The pool is perfect with sea views. The hotel and staff made our visit feel special with delightful touches in the suit, such as Chocolates and Cava. Breakfast was included with a good variety of breakfast items and plenty of healthy options including fresh fruits. The Hotel is very unique and modern, and its staff is very helpful, making you feel as a valued guest. Their attention to detail is outstanding. A simple example is knowing who you are and welcoming you by your name, when you have just sat down for breakfast.
Stayed 6 nights in Jun 2019
Response from Ricaurter González - Royal Concierge Manager on 28 Jul 2019
Dear Guest, Thank you very much for sharing this great review of your recent stay at Royal Hideaway Corales Suites Resort. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Thank you for pointing out the beauty and comfort of our newly refurbished accommodations designed to make our guests' stay as comfortable as possible with design furniture and the latest technology, being fully aware that an attractive accommodation plays a key role to our guests' overall holiday expérience, we are therefore very pleased to read that you were satisfied with yours. We are delighted to see that you really enjoyed the beauty of our installations and pool. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. At Royal Hideaway Resorts we know that meals are an important aspect of our guests' overall holiday expérience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kind regards, Ricaurter González Royal Concierge Manager

10/10 Excellent

Chris, Ottawa

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property and I hope to return again one day with my family. Very friendly service and amazing facilities.
Stayed 14 nights in Jun 2019
Response from Inés Sánchez on 8 Jul 2019
Dear Chris, We thank you for your comments and for your stay at Royal Hideaway Corales Resort. We are delighted to know that you had a nice and relaxing stay. I can assure that your positive comments will not only motivate us but also encourage the entire team to further improve our services. We look forward to welcome you back to your home away from home in Tenerife

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Superb accomodation. Friendly staff, excellent amenities and dining options, spectacular views. Cannot say anything bad about the property.
Stayed 9 nights in Jun 2019
Response from Inés Sánchez on 6 Jul 2019
Dear guest, We thank you for your comments and for your stay at Royal Hideaway Corales Resort. We are delighted to know that you had a nice and relaxing stay. I can assure that your positive comments for the entire team will not only motivate them but also encourage the entire team to further improve our services. We look forward to welcome you back to your home away from home in Tenerife

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel a real treat. We all had the best time very relaxing and quiet with the busier centre about 20 min walk away. Highly recommend this hotel and location.
Stayed 4 nights in Jun 2019
Response from Inés Sánchez on 27 Jun 2019
Dear guest, We thank you for your comments and for your stay at Royal Hideaway Corales Resort. We are delighted to know that you had a nice and relaxing stay. The team and I look forward to welcome you back to your home away from home in Tenerife

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning resort, great accommodating and friendly staff. Huge rooms with everything you need and massive balconys. Super location in lovely La Caleta which has some great restaurants with stunning views over the bay. Only slight complaint would be the price of drink and the quietness of the on site bars which are pretty dead in the evening. That may suit a lot of people tbough
Stayed 7 nights in Jun 2019
Response from Inés Sánchez- Front Desk Manager on 27 Jun 2019
Dear guest, We thank you for your comments and for your stay at Royal Hideaway Corales Resort. We are delighted to know that you had a nice and relaxing stay. I can assure that your positive comments for the entire team will not only motivate them but also encourage the entire team to further improve our services. The team and I look forward to welcome you back to your home away from home in Tenerife

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing rooms and staff. Ugly and far away beach. Not for famalies
Stayed 3 nights in Jun 2019
Response from Director of Royal Concierge on 30 Jun 2019
Dear Guest, Thank you for taking the time to review our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay. It is wonderful that you received personalised service from our employees since this is one of our most important pillars. Your words confirm that we are doing things right and this motivates us to continue working hard. Regarding the Beach, we would like to inform you that our nearest Beach is a black sand one. We know it is not for the like of everyone but offers all the needed service with great groups playing good music to enjoy the day and the sunset. We are really sorry that you did not feel that our Hotel is not for families. At the moment we are providing a full animation program with a lot of activies running on the whole day. Also, we would like to inform you that very soon we will have a new miniclub for the little ones where they will feel more in Paradise. On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact me directly if we can assist in making your return even more memorable. Kind regards, Ricaurter González Director of Royal Concierge

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing and had everything you would need. The staff were so wonderful and available to help with anything at any time of the day. All areas of the hotel were kept immaculately clean all day long.
Stayed 5 nights in Jun 2019
Response from Inés Sánchez- Front Desk Manager on 27 Jun 2019
Dear guest, We thank you for your comments and for your stay at Royal Hideaway Corales Resort. We are delighted to know that you had a nice and relaxing stay. I can assure that your positive comments for the entire team will not only motivate them but also encourage the entire team to further improve our services. The team and I look forward to welcome you back to your home away from home in Tenerife

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly attentive staff. Ideal hotel for stays with babies/ small children
Stayed 4 nights in May 2019
Response from Inés Sánchez on 25 May 2019
We thank you for your comments and for your stay at Royal Hideaway Corales Resort. We are delighted to know that you had a nice and relaxing stay. I can assure that your positive comments for the entire team will not only motivate them but also encourage the entire team to further improve our services. The team and I look forward to welcome you back to your home away from home in Tenerife

10/10 Excellent

Vasily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from Ricci González on 17 May 2019
Dear Vasily, Thank you very much for those 10 points you gave us! It really means a lot to us, as it really motivate us to work harder and offer the best quality service to our guests. Once again, thank you for rating us and hope to see you again in our Royal Hideaway Corales Suites Resort. Kind regards, Ricci González Director of Royal Concierge

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!Near lovely restaurants,hotel restaurants were amazing. Staff friendly and polite.
Stayed 4 nights in Apr 2019
Response from Inés Sánchez on 29 Apr 2019
Dear guest, We thank you for your comments and for your stay at Royal Hideaway Corales Resort. We are delighted to know that you had a nice and relaxing stay. I can assure that your positive comments for the entire team will not only motivate them but also encourage the entire team to further improve our services. The team and I look forward to welcome you back to your home away from home in Tenerife Kind regards

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gold star
Just back from 8-nights here and didn’t want to leave. It’s fantastic! The room was one of the best and largest we’ve ever stayed in, plus it featured high-quality amenities. The hotel is an architectural masterpiece with amazing ocean views. The staff were all, bar none, kind, attentive and courteous. The breakfast buffet was first class and we really enjoyed the Starfish restaurant and Italian. Will definitely be returning!
Stayed 8 nights in Apr 2019
Response from Inés Sánchez on 29 Apr 2019
Dear guest, We thank you for your comments and for your stay at Royal Hideaway Corales Resort. We are delighted to know that you had a nice and relaxing stay. I can assure that your positive comments for the entire team will not only motivate them but also encourage the entire team to further improve our services. The team and I look forward to welcome you back to your home away from home in Tenerife Kind regards

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family of four holiday
My stay was very relaxing. Our hotel accommodation was excellent giving us the flexibility to eat in or out. The space within the Deluxe two bedroom apartment was excellent for a family of four. The only thing negative to say was that the spa was under going maintenance and was not open. All in all a very good hotel complex and would recommend.
Stayed 7 nights in Mar 2019
Response from Inés Sánchez on 29 Apr 2019
Dear guest, We thank you for your comments and for your stay at Royal Hideaway Corales Resort. We are delighted to know that you had a nice and relaxing stay. I can assure that your positive comments for the entire team will not only motivate them but also encourage the entire team to further improve our services. Hopefully on your next visit everything will be 100% operating. The team and I look forward to welcome you back to your home away from home in Tenerife. Kind regards