Ratings based on 20 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
80% of guests recommend
3.7 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travellerfrom Tenerife, Spain

Four stars, could be better!

Posted 30-Oct-2014
you should always ask to bring towels in the room, as there are sometimes placed in only one or two towels for two persons.ou should always ask to bring towels in the room, as there are sometimes placed in only one or two towels for two persons. spent at this hotel one week. I had all inclusive option and that was my the worst choice. For breakfast,lunch and dinner was a lot of food, but it was not really tasty. For snacks was burgers,sandwiches. . . Cocktails was making from machine taste like lemonade. You should always ask to bring towels in the room, as there are sometimes placed in only one or two towels for two persons.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel with amazing views

Posted 28-Oct-2014
We stayed here for a week in Oct. Our room was on the 6th floor with the most amazing views, courtesy bus to local town centre was a bonus, only complaint was we were half board and you could not buy snacks on the premises (think you could purchase drinks) overall great holiday would go back again
4 out of 5
Recommended
for Everyone
by A verified travellerfrom london

loved room on 6th floor. wonderful views

Posted 11-Oct-2014
Pros: loved the room and the view. reception area well designed and relaxing .
Cons: hot plates for hot food would be appreciates also coffee could be on offer after dinner
Location: loved the Martiniez pools and would have liked a printed sheet of local places of interest in room fouhd short cut to beach after 2/3 days
loved room on 6th floor - good lift system. great view of mountains and volcano - lovely at night with all the lights.. would recommend it . enjoyed breakfasts and occasional lunch - dinner was sometimes disappointing with odd meat choices but always something to enjoy.. great value at all day snack bar - excellent choices. very generous and enjoyed stay. good family entertainment.
4 out of 5
Recommended
for Everyone
by A verified traveller

What a nice surprise!

Posted 14-Jun-2014
After a number of questionable reviews I wasn't sure what to expect. The hotel was clean and well maintained. The staff friendly and extremely helpful. The facilities were reasonably good and the food was fine for an all inclusive resort. Overall, I thought the resort offered good value for money and was only shortish walk to the town centre. Definitely a good week's holiday. Would recommend to others.
2 out of 5
Recommended
for Overnight Stay Before Destination
by H. Serafinfrom USA

Don''t go there!

Posted 21-Mar-2014 on Hotels.com
Stains in the carpet, shabby lobby furniture, strange noices in the night, skimpy pillows and blankets, uncomfortable mattress... lobby staff needs language skills...two reception employees told me there is no shuttle survice, a third one asked if I had a reservation for it. When making the reservation, I was told there was shuttle service to the airport! On the plus side is the generous, included breakfast.
2 out of 5
by Bluefrom T

Bad,bad...

Posted 16-Feb-2014
No air conditioning, no towels, mattresses very hard. Pillows too flat. No amenities. Need to carry luggage for at least half a block. No WiFi really bad overall
4 out of 5
Recommended
by Marikafrom Finland

Superior room was good and spacious

Posted 01-Jan-2014 on Hotels.com
Good hotel, Puerto De la Cruz is a fantastic Canarian city. Love it.
3 out of 5
Recommended
for Families
by Hotel Blue Resort nov 2013from Puerto del La Cruz - Tenerife

Nice family hotel for shorter stay

Posted 06-Nov-2013 on Hotels.com
Our impression was overall - good especially the "all-inclusive" service at a reasonable rate. Spacious rooms with with sea-view terrace and a comfortable bath-room.
4 out of 5
Recommended
for Everyone
by joannafrom england uk

Clean and friendly hotel

Posted 20-Oct-2013
As our holiday was to relax ,the hotel was perfect with everything we wanted available. Food was good with plenty of choice and very friendly and helpful staff. When we arrived there was some confusion on which hotel we were in due to the hotel being in a group of three, so would be helpful to have known before hand!
4 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 13-May-2013 on Hotels.com