The hotel staff were so lovely and always helpful. My mum can not eat any wheat or dairy and hotel staff bent over backwards to assist and she had a whole breakfast section to herself.
Fantastic hotel with lovely gardens, great rooms and friendly staff
I would recommend this hotel to anyone the service is excellent the food selection is out of this world we are not a couple who eats anything and everything so sometimes find it hard to enjoy a meal but the selection of food at this hotel is fantastic there was more choice of breakfast than i have seen in other hotels at evening meal.The maids came in everyday to clean your room and change your beds. the pool area is excellent the gardens are hosed down everyday i couldnt explain how wonderful this hotel is i am so impressed we have already booked again for next year and we only came home 2 days ago.
micheal from lancashire
The CATALONIA LAS VEGAS hotel could not be better situated: directly at the sea, in front of the Martiánez Lakes and with …More
It has been a beautiful holiday at the begining of November. Tenerife is a very beautiful island, a lot of Sun and beautiful places . The Beatriz Atlantis & Spa Hotel is a beautiful 4 Stars hotel, with clean rooms, polite staff and good food.
I definitely RECOMMEND this hotel.
*******The spa is temporarily closed*******Beatriz Atlantis Hotel and Spa in Puerto de la Cruz offers 290 newly renovated …More
We have stayed in this hotel a few times on a bed and breakfast basis. I have never had any complaint about the food or service. It is in a great location for bars and restaurants and the lido. We would never stay anywhere else in Puerto de la cruz
"Good Hotel, God facilities, recommended hotel:-)"
Had a great stay at the hotel, hotel was a bit tired but who spends all their time sat in their room and the reception area. The air conditioning was not working in our first hotel but the reception staff room moved us for more comfort. The reception staff were very good and extremely helpful. Food was ok, lots of choice but gets repeated a lot so by the end of the week you can be a bit fed up with it. Was hot and plenty.
Only thing is the soft drinks were not available til 10.30am which was slightly annoying and the Bar staff were not very friendly.
But would definitely recommend this hotel and would definitely stay again... the town is a lovely walk with plenty to see and do and must definitely be explored :-)
We had a double room on the 8th floor , very big room , plenty of space, very large bed, dantastic
the hotel is a short stroll from the city center and lago martinez ( great artificial pool); worth a visit for a day but i would recommend to use the hotel facility as the pool is nice.
i tried the indoor and outdoor pool , im satisfied with both, visited the SPA for a relaxing massage it was great.
Food was excellet and staff very polite, spanish is a requirement
Loved this lovely old hotel. Very friendly helpful staff, very clean with a daily change of towels and clean of room. Didn't eat there but lovely live music played every evening in the restaurant. Very central location in the old town, right by the church which did wake us each morning but otherwise very quiet...would definitely book again
there are many good things about this hotel. Although slightly old-fashioned (no hair-dryer/fridge or tea-coffee facilities) it's in a beautiful setting. An attractive (if rather tough) walk up from town through the lovely parque taoro, the view from our balcony more than made up for any lack of faclities. The hotel is well equipped with a nice pool and outside bar, sauna, jacuzzi, table tennis, crazy golf, tennis and tv room. The gardens are well-presented with lots of those lovely palm trees. The only real negative that we could not ignore is the man that serves in the restaurant. We only had B&B so were only in there in the morning but he was incredibly rude. We would come in and he would bark at us to sit at a specific table (for no reason we could discern, whilst everybody else sat where they liked) we would get plates and cups, go to the bar for food, come back and he would have replaced all our crockery etc with different ones which had been layed properly. He was very aggressive and unpleasant. All the other staff however were lovely. Puerto de la Cruz was nice. Lovely old buildings and lots of nice cafes and boutiques. However for the most part full of gruff and wrinkly german/english tourists with a major lack of class ( most refusing to even try and speak spanish) and clamouring to get into a packed macdonalds on the seafront. On the whole i wouldn't go back, but not because of the hotel. I thoroughly enjoyed our stay, mostly because of the room and glorius view!
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