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Reviews of Hotel Germán

1 out of 5
Hotel Germán
Calle Santo Domingo, 1, Vilaflor, Santa Cruz de Tenerife

Reviews

6.4
Rating 10 - Excellent. 3 out of 14 reviews" "
Rating 8 - Good. 4 out of 14 reviews" "
Rating 6 - Okay. 1 out of 14 reviews" "
Rating 4 - Poor. 4 out of 14 reviews" "
Rating 2 - Terrible. 2 out of 14 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities
The room had no heat, and no hot water from the tap.

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hike
Perfecto.
Stayed 3 nights in Nov 2023
Response from Suncanarias on 17 Nov 2023
Thank you very much, we have been delighted to have received you in our establishment, we hope to see you again soon.

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Excellent location, poor quality
Room was big and clean but cold at night in early March, bed linen rather cheap and worn, breakfast was poor quality. Excellent location for hiking and enjoyed my meal at the Tasca Andres restaurant down the street.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply superb
Just a basic Spanish family-run pension but the owners do make an effort. As cheap as it is, don't expect too much - my room had no TV or toiletries for example. But everything was clean, functional and in good order. The owners went out of their way to accomodate my bicycle in their own garage and let me check in very early. I'm not sure how good their English is but the owners were patient with my basic Spanish and gave me good tips about the local attractions. Above and beyond gets them 5 stars.
Stayed 1 night in Feb 2020
Response from Reservation Departament on 5 Mar 2020
Thank you very much for your comments which makes us improve every day more, Our modest establishment is totally basic family where joy prevails to help and welcome the traveler in Vilaflor.

4/10 Poor

Amelie

Disliked: Staff & service, property conditions & facilities, room comfort
Quelques rénovations nécessaires
Chambre très sommaire, froide, dont les équipements mériteraient d'être renouvelés. Le village est mignon mais triste. Je n'y suis finalement restée qu'une nuit car je ne m'y sentais vraiment pas bien.
Stayed 4 nights in Jan 2024

8/10 Good

Vincent

Stayed 4 nights in Feb 2024

4/10 Poor

Beatrice

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Chambre tres propre mais 2 lits separes, les couvertures etaient lourdes et ne restaient pas en place. La tete de lit n etait pas fixee. Le pain du petit dejeuner etait du pain congele , au bout de 5 jours, la croute se detache du pain. Le beurre en barquette avait fondu puis redurci. Mais le patron est tres tres gentil. Bref prix en rapport avec la chambre.
Stayed 6 nights in Jan 2024

2/10 Terrible

Boris

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

2/10 Terrible

Boris

Disliked: Amenities
Stayed 2 nights in Jan 2024

8/10 Good

Vincent

Liked: Staff & service
Disliked: Room comfort
Bon accueil établissement vétusté malgré un prix r
Stayed 2 nights in Nov 2023
Response from Suncanarias on 17 Nov 2023
Thank you very much, we have been delighted to have received you in our establishment, we hope to see you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Je ne m'étais pas rendue compte que j'avais réservé une chambre simple et en arrivant ils m'ont finalement sur-classée avec chambre lit double terrasse privative! TOP! Meubles très simples mais chambre très confort et lieu calme.
Stayed 3 nights in May 2021

4/10 Poor

Verified traveller

Travelled with group
Disliked: Property conditions & facilities, room comfort
Es gibt bessere Alternativen im Ort.
Keine Verständigung auf englisch möglich. Zimmer war sehr einfach. Zustand vom Bad: na ja!
Stayed 1 night in Feb 2020
Response from Reservation Departament on 7 Mar 2020
Zunächst einmal vielen Dank für Ihren Kommentar, der uns hilft, uns weiter zu verbessern.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 14 nights in Dec 2019