Ratings based on 513 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
91% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom New York

Excellent location to Circular Quay

Posted 03-Apr-2015
Location: In the Rocks area of Sydney..2 blocks from Circular Quay which includes all ferries, Opera House and shopping areas.
Had a wonderful stay here. 2 blocks from Circular Quay and an easy walk to Opera House. The staff is unbelievably helpful and friendly. They felt like old friends and couldn't have done more for us. The room was comfortable and you felt like you were at home. Definitely would recommend this property both for convenience and for staff friendliness.
Comment from Hotel Management
23-Apr-2015 by Dylan Cole, Hotel Management
Thank you very much for taking the time to review your recent stay! It was so pleasing to see that our team made an impact on you. The will be delighted to see you feedback. Thanks for recommending us! We hope to welcome you back again soon. Sincerely, Dylan Cole General Manager
4 out of 5
Recommended
for Business Travellers
by A verified travellerfrom Wellington New Zealand

On the Rocks, Shaken not Stirred

Posted 21-Mar-2015
Pros: Location
Cons: Charging for wi-fi these days is unnecessary
Location: Well located for visiting Sydney, the docks. Easy to get to particularly to and from the airport.
Staff were excellent, nothing was too much trouble.
Comment from Hotel Management
30-Mar-2015 by Dylan Cole, Hotel Management
Thank you for your review! I'm so pleased to see our team made an impact on your stay. We hope to welcome you back again soon! Kind regards, Dylan Cole General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Mar-2015
We had a wonderful experience, our room was so spacious, the toliteries were delightful. Our breakfast was beautiful. The service was excellent and so friendly. The history of the building and occupants was fascinating. We would definitely recommend this hotel.
Comment from Hotel Management
30-Mar-2015 by Dylan, Hotel Management
Wow, thank you for the 5 star review! We hope to see you again soon. Sincerely, Dylan Cole General Manager
5 out of 5
Recommended
for Couples
by A verified traveller

A great stay, however ...

Posted 15-Mar-2015
The stay was great. The only thing that really bothered me was a security of $100 was taken off my credit card upon check in. All other hotels that I have been to, have just taken my credit card details. Its now a week later and I am still waiting for the $100 to be placed back onto my credit card.
Comment from Hotel Management
23-Apr-2015 by Dylan Cole, Hotel Management
Thank you for taking the time to review your stay with us. I believe your pre-auth issue has now been resolved? I sincerely apologise for the delay in rectifying. Sincerely, Dylan Cole General Manager
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Frankfurt am Main

Tolles Botiquehotel in super Lage

Posted 13-Mar-2015
Das sehr stylisch eingerichtete Hotel liegt in dem alten Stadtviertel The Rocks direkt am Hafen. Super Perdonal, sehr freundlich und hilfsbereit. Zimmer und Hotel sind top! Gastronomie nicht in Anspuch genommen.
Comment from Hotel Management
30-Mar-2015 by Dylan, Hotel Management
Thank you for the 5 star review Marcus! We hope to welcome you back in the future. Sincerely, Dylan Cole General Manager
2 out of 5
by A verified travellerfrom Melbourne

Wouldn't recommend

Posted 13-Mar-2015
The rooms were very small and being on the bottom floor (room 106) it was quite noisy. Good location but I think this hotel is overpriced for what it is. Could do with a makeover.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location!

Posted 04-Mar-2015
Pros: Location.
Location: Bridge climb, opera house
Able to walk to all attractions. Foodie Market and Rocks Market steps away. Crepes café next door was excellent.
Comment from Hotel Management
30-Mar-2015 by Dylan, Hotel Management
Thank you for the 5 star review! We are so pleased to see you enjoyed our Crepes! :) Hopefully see you again soon! Sincerely, Dylan Cole General Manager Harbour Rocks Hotel
5 out of 5
Recommended
for Everyone
by A verified travellerfrom perth wa

Great location, small boutique

Posted 28-Feb-2015
Pros: Location
Cons: Uncomfortable furniture in lobby
Location: 2 mins to board a cruise ship at circular key. Right by circular key and the activities in the tocks
Very friendly helpful staff. Great location. No lifts, but we were on the first floor.
Comment from Hotel Management
30-Mar-2015 by Dylan, Hotel Management
Thank you for your review Annie! Great to see you enjoyed your time with us. We hope to see you again soon! Sincerely, Dylan Cole General Manager
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Somerset UK

Perfect location

Posted 26-Feb-2015
Pros: The location was just perfect.
Cons: The lobby furniture is quite uncomfortable.
Location: Perfect for meeting our cruise ship and the ferry to Sydney Zoo, Manly. Right by Circular Quay for the Opera house and Harbour bridge.
Perfect location for joining our cruise ship for our trip around New Zealand. The staff as so friendly and helpful. We arrived early morning and although our room was not ready we were offered shower facilities which was just wonderful after 30 hours of traveling. We set off to explore Sydney and when we returned our luggage was in our room. I would highly recommend this hotel. Brilliant place to stay.
Comment from Hotel Management
30-Mar-2015 by Dylan, Hotel Management
Hi Rita, Thank you for taking the time to review y our recent stay with us. It was so pleasing to see that you would recommend us to others! We hope to see you again soon. Sincerely, Dylan Cole General Manager
5 out of 5
by Estelle Murrayfrom South Africa

Posted 20-Feb-2015
Pros: Loved the location. Very friendly and caring staff.
Comment from Hotel Management
20-Feb-2015
Thank you very much for the review Estelle! We hope to welcome you back to the Harbour Rocks Hotel in the future. Sincerely, Dylan Cole General Manager