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"Absolutely loved the hotel. Had a loto hiccup with the room but the hotel did a great job remedying the issue and all of the staff couldn't have been more helpful and friendly. Definitely recommend and I have stayed at a ton of hotels and the staff at the Grand were probably some of the best I have encountered."

"the hotel is amazing decorated beautiful, staff are very pleasant and helpful very relaxing and tranquil in gardens "

"Very service oriented staff. Lovely place to stay before a cruise. "

"The room was comfortable, clean and We had a good sleep."

"Clean, friendly staff."

"Ideally located to an area vent I was attending , good breakfast , nice clean room and friendly helpful staff "

"Great hotel with friendly staff and very convenient for my trip to the Brighton Centre "

"Overall we enjoyed our stay. Our balcony room had a lovely view of the marina and we very much liked the ability to side open the patio style floor to ceiling windows. The breakfast was very nice with lots of options. There is a very wide variety of restaurants within easy walk. The only slight niggle was check-in. There was only one couple in front of us but it still took about fifteen minutes."

"This hotel is brilliant! Probably the best value in Bournemouth, with an indoor pool and ample parking ( unlike many in the area!) A very comfortable stay with excellent breakfasts. The staff are all so friendly and helpful, especially Carol at reception and the 2 Polish ladies at breakfast. We were even impressed by the swimming teachers in the pool. I’ll bring my grand-daughter next time!"