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"Hotel is a bit dated, however, all services, employees and breakfast were very good. They just need explain better about the parking lot, which is located at a Mall next door to the hotel. I didn’t know there was a elevator that would reach the hotel from the mall’s parking lot. Breakfast was very good and all employees very polite. I would come back again."

"Estadia agradavel, com acomodações excelentes. Todos os funcionários muito educados e prestativos. O cafe da manhã é excelente."

"The staff is really nice "

"Close to beach"

"Rooms are very tiny for 2 people. Good for 1 person"

"This hotel was once the second best in Santos. In the last 80 years, I am a Santos native, it has lost its luster. The staff does a great job but the structure needs help."

"Bom atendimento, café básico, quarto precisa de manutenção. "

"I arrived early so couldn't check in yet but the desk clerk Aline was very friendly and stored my baggage for me and invited me to rest on the first floor. I paid for breakfast and enjoyed buffet for 23 BR REALS. Aline could speak good English and was always helpful . The other staff were good too but don't speak English. There is a proper kitchen with plates etc but no kettle or stove . There is separate bedroom and living room - both air conditioned and a tv in both. There is a supermarket...

"Good location Property under renovation Too old elevavator . Kind scare"