Title: Novotel Santos Gonzaga Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Novotel Santos Gonzaga Hotel with bars, 8-minute walk to Gonzaga Beach ![Exterior](https://images.trvl-media.com/lodging/14000000/13150000/13144500/13144492/7cd77d1e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/14000000/13150000/13144500/13144492/80b17695.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/14000000/13150000/13144500/13144492/5f637727.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/14000000/13150000/13144500/13144492/19733cbe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Miscellaneous](https://images.trvl-media.com/lodging/14000000/13150000/13144500/13144492/7b566d6e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Guests can unwind in the garden or sauna at Novotel Santos Gonzaga. The property features an outdoor pool and gym for active travelers, while the restaurant serves meals from breakfast to dinner. Free WiFi keeps everyone connected throughout their stay. 8.6 Excellent ## Popular amenities - Pool - Bar - Parking available - Pet-friendly - Gym - Room service £49 includes taxes & fees 26 Nov - 27 Nov ## Room options ### Check availability for these dates Tonight [Nov 1 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=13144492&PinnedHotelID=13144492&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=13144492&PinnedHotelID=13144492&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 2 - Nov 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=13144492&PinnedHotelID=13144492&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=13144492&PinnedHotelID=13144492&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=13144492&PinnedHotelID=13144492&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=13144492&PinnedHotelID=13144492&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=13144492&PinnedHotelID=13144492&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=13144492&PinnedHotelID=13144492&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/14000000/13150000/13144500/13144492/a480ab8b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Queen Bed, Ocean View 7.8 Good 6 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Blackout curtains Private bathroom Eco-friendly toiletries Hairdryer Minibar - 269 sq ft - Sea view - Sleeps 2 - 1 Queen Bed ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/14000000/13150000/13144500/13144492/be899318.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment, 1 Double Bed with Sofa bed 8.4 Very good 11 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Separate bedroom Blackout curtains Sofa bed - double Private bathroom Eco-friendly toiletries - 269 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/14000000/13150000/13144500/13144492/a480ab8b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment, 1 Queen Bed 9.2 Wonderful 18 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Separate bedroom Blackout curtains Private bathroom Eco-friendly toiletries Hairdryer - 269 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ![Executive Apartment, 1 Queen Bed | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/14000000/13150000/13144500/13144492/29bc4c22.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Apartment, 1 Queen Bed 8.6 Excellent 4 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Separate bedroom Blackout curtains Private bathroom Eco-friendly toiletries Hairdryer - 269 sq ft - 1 bedroom - Sea view - Sleeps 2 - 1 Queen Bed ![Superior Apartment, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/14000000/13150000/13144500/13144492/c40cc9aa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment, 2 Single Beds 8.6 Excellent 4 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Separate bedroom Blackout curtains Private bathroom Eco-friendly toiletries Hairdryer - 269 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds ![Standard Apartment, 1 Double Bed | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/14000000/13150000/13144500/13144492/e706ff44.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, 1 Double Bed ### Highlights Soundproofed Air conditioning Flat-screen TV Separate bedroom Blackout curtains Private bathroom Eco-friendly toiletries Hairdryer - 269 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSantos-Hotels-Novotel-Santos-Gonzaga.h13144492.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSantos-Hotels-Novotel-Santos-Gonzaga.h13144492.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-23.96531%2C-46.33262&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=McS7nG3ocr0XR_Pek2LVGuo5e2k=) Av Dona Ana Costa 473, Santos, 11060-003 #### What's nearby - Gonzaga Beach - 6 min walk - 0.4 miles - Boqueirao Beach - 6 min walk - 0.4 miles - José Menino Beach - 11 min walk - 0.6 miles - Ponta da Praia Beach - 4 min drive - 2.3 miles - Santos Harbor - 5 min drive - 2.9 miles #### Getting around - Ana Costa Station - 11 min walk - São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.) - 105 min drive #### Restaurants - ‪B. Lem - ‬1 min walk - ‪Cantina di Lucca - ‬3 min walk - ‪Ao Chopp do Gonzaga - ‬1 min walk - ‪Beduíno - ‬1 min walk - ‪Espaço Vida Saudável Herbalife Gonzaga - ‬2 min walk ## About this property ### Novotel Santos Gonzaga Upscale hotel near Gonzaga Beach Consider a stay at Novotel Santos Gonzaga and take advantage of a garden, dry cleaning/laundry services and 2 bars. For some rest and relaxation, visit the sauna. The on-site restaurant offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a business centre. You'll also enjoy perks such as: - An outdoor pool - Buffet breakfast (surcharge), bike hire and valet parking (surcharge) - Concierge services, a porter/bellboy and a vegetable garden - A lift, luggage storage and a 24-hour front desk Room features All 288 rooms offer comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes. Extra amenities include: - Recycling, LED light bulbs and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and showers - Flat-screen TVs with cable channels - Coffee/tea makers, daily housekeeping and desks ## Similar properties ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/1000000/700000/692500/692420/c67b9fe4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Parque Balneário Hotel Santos by Castelo Itaipava Gonzaga - Pool - Pet-friendly - Free WiFi - Restaurant 9.0 Wonderful 1,017 reviews £66 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=692420&PinnedHotelID=692420&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (BRL 42.00 per person)](https://images.trvl-media.com/lodging/23000000/22280000/22277200/22277198/f9c8b43f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis budget Santos Gonzaga Gonzaga - Pet-friendly - Free WiFi - Air conditioning - Breakfast available 8.4 Very good 1,001 reviews £40 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=22277198&PinnedHotelID=22277198&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/1000000/700000/692500/692421/89a6bd0d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bourbon Convention Hotel Santos Gonzaga - Pool - Hot tub - Breakfast included - Kids pool 8.8 Excellent 615 reviews £70 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=692421&PinnedHotelID=692421&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/6000000/5030000/5028200/5028171/1c707d71.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ibis Santos Gonzaga Praia Boqueirão - Pet-friendly - Free WiFi - Air conditioning - Breakfast available 8.2 Very good 856 reviews £48 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=5028171&PinnedHotelID=5028171&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/13000000/12500000/12496700/12496667/6e0883a5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Comfort Hotel Santos Ponta da Praia - Pool - Breakfast included - Pet-friendly - Free WiFi 8.8 Excellent 677 reviews £68 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=12496667&PinnedHotelID=12496667&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/26000000/25090000/25084700/25084644/dfe1a41c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sheraton Santos Hotel Aparecida - Pool - Spa - Free WiFi - Restaurant 9.4 Exceptional 1,001 reviews £107 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=25084644&PinnedHotelID=25084644&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Apartment, 1 Double Bed, City View | 1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/106000000/105590000/105584600/105584585/958723d8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Roomo Transamerica Santos Gonzaga José Menino - Pool - Free WiFi - Air conditioning - Gym 9.2 Wonderful 302 reviews £44 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=105584585&PinnedHotelID=105584585&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach/ocean view](https://images.trvl-media.com/lodging/7000000/6310000/6304000/6303948/3892bcd8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Atlântico Hotel Gonzaga - Breakfast included - Free WiFi - Air conditioning - Parking available 7.8 Good 689 reviews £45 includes taxes & fees 13 Nov - 14 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=6303948&PinnedHotelID=6303948&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/112000000/111400000/111399500/111399468/eab1ea52.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Apê Santos Gonzaga Gonzaga - Pet-friendly - Free WiFi - 24/7 front desk 9.0 Wonderful 27 reviews £22 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=111399468&PinnedHotelID=111399468&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/5000000/4800000/4793500/4793422/3a0f5bd6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Monte Serrat Hotel Santos - Hot tub - Breakfast included - Pet-friendly - Parking included 7.8 Good 469 reviews £38 includes taxes & fees 11 Nov - 12 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=4793422&PinnedHotelID=4793422&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Valet parking on site (BRL 35 per day) ### Food and drink - Daily buffet breakfast available 6:30 AM to 10 AM for a fee: BRL 70 per person - 2 bars/lounges - A restaurant - Coffee and tea in common areas ### Things to do - Bicycle rentals - Gym - Outdoor pool - Sauna ### Family friendly - Laundry facilities - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop ### Business services - 484 square feet of conference space - Business centre ### Outdoors - Garden - Vegetable garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to lift ### More - 23 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Minibar ### More - Air conditioning - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Iron/ironing board - LED lighting - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 6 PM Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of BRL 100 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 15 kg per pet) Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation Food and water bowls and litter trays are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately BRL 70.00 per person - Valet parking fee: BRL 35 per day - Pet fee: BRL 100 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information. ### Property is also known as Novotel Santos Hotel Novotel Santos Novotel Santos Brazil Novotel Santos Novotel Santos Gonzaga Hotel Novotel Santos Gonzaga Santos Novotel Santos Gonzaga Hotel Santos ## Frequently asked questions ### Does Novotel Santos Gonzaga have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Novotel Santos Gonzaga? > As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Novotel Santos Gonzaga on 26 Nov 2025 start from £49.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Santos-Hotels-Novotel-Santos-Gonzaga.h13144492.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Novotel Santos Gonzaga pet-friendly? > Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a fee of BRL 100 per pet, per night. Service animals are exempt from fees. ### How much is parking at Novotel Santos Gonzaga? > Valet parking is available for BRL 35 per day. ### What time is check-in at Novotel Santos Gonzaga? > Check-in start time: 3 PM; check-in end time: 6 PM. ### What time is check-out at Novotel Santos Gonzaga? > Checkout is at noon. ### Where is Novotel Santos Gonzaga located? > Located in Gonzaga, this hotel is within a 10-minute walk of Miramar Shopping Center and Gonzaga Beach. Hospital e Pronto Socorro Infantil Gonzaga and Shopping Parque Balneário are also within 5 minutes. Ana Costa Station is 11 minutes by foot and Bernardino de Campos Station is 11 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Novotel Santos Gonzaga Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 9.2 Location ### 8.6 Staff & service ### 8.4 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 522 8 - Good 297 6 - Okay 100 4 - Poor 51 2 - Terrible 30 ### 8/10 Good #### Alvaro 30 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The location is excellent, the hotel has a good breakfast, and the suite room is cozy ##### Alvaro Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Norma 24 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities The property was in a very nice clean and convenient area. Shops and restaurants were at a walking distance. I loved the quietness of the rooms. Very nice hotel, and extremely nice staff. Love the room service.!! ##### Norma Stayed 2 nights in Jun 2025 ### 8/10 Good #### catherine 1 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Close to beach ##### catherine Stayed 1 night in Jan 2024 ### 8/10 Good #### Marcelo 10 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities O atendimento da recepção foi muito bom. O piso do quarto precisa de reparos ou troca. ##### Marcelo Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Regis 22 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent hotel. From friendly staff, breakfast, internet, localization. I recommend to anyone. ##### Regis Stayed 4 nights in Jul 2025 ### 4/10 Poor #### Rinaldo 3 Jul 2025 Liked: Cleanliness, staff & service, room comfort #### Not coming back The HVAC must be cleaned immediatelly. The smell of mold was very strong even when the air conditioning was not running in the room. The smell was also strong on the 6th floor, during breakfast. One window was visible damaged in the breakfast room (see photo). Staff was very friendly but that was not enough to conpensate for the strong smell of mold. ##### Rinaldo Stayed 3 nights in Jun 2025 ### 4/10 Poor #### Valdomiro 1 Jun 2025 Disliked: Cleanliness, room comfort Fizemos o checkin quando chegamos ao quarto era PCD e meu esposo não gosta . Solicitou a troca onde pagou R $372,00 para acomodar em um apartamento normal . Quarto extremamente sujo, persianas emboloradas, o Box vazando água. Experiência horrível em Santos e ainda com valor alto Hotel bem confuso ##### Valdomiro Stayed 2 nights in May 2025 ### 6/10 Okay #### Verified traveller 29 May 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Achei o Hotel bem localizado, café da manha era muito bom, bem completo e o atendimento cordial. Porem o quarto cheira mal, um cheiro forte de mofo. Acredito que seja por causa da não vedação entre quarto e área de chuveiro. O quarto fica muito úmido e com cheiro desagradável. ##### Verified traveller Stayed 2 nights in May 2025 ### 8/10 Good #### Verified traveller 26 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Boa estadia , café da manhã muito bom, quarto bom embora com piso um pouco velho e desgastado. ##### Verified traveller Stayed 2 nights in May 2025 ### 6/10 Okay #### Rossana 23 May 2025 Liked: Staff & service, property conditions & facilities, room comfort #### Abaixo do padrão Novotel Hotel bom, mas serviço de limpeza e academia ruins. Gostamos do atendimento da recepção e do restaurante. O café da manhã é excelente, o quarto é amplo e confortável. Porém, a camareira só apareceu para limpar o quarto depois de insistirmos duas vezes e, mesmo assim, foi após as 16h (horário máximo de limpeza segundo a recepção). A academia possui apenas uma multiestacao que está quebrada e não há ar condicionado, ou seja, horrível para treinar. No quarto, as cortinas estão mofadas e o controle da TV estava quebrado. Por ser um hotel de padrão mais alto, deveria estar tudo bem m excelente condição. ##### Rossana Stayed 2 nights in May 2025 ### 6/10 Okay #### Verified traveller 19 May 2025 Limpeza deixou a desejar, edredom com manchas de sangue assim os lençóis ##### Verified traveller Stayed 1 night in May 2025 ### 10/10 Excellent #### jose luis 18 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Só dormir Cheguei às 23:00 e fui embora às 8 horas da manhã somente dormir nem café da manhã tomei. ##### jose luis Stayed 1 night in May 2025 ### 4/10 Poor #### FERNANDO 24 Apr 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Não vale o preço Mofo nos corredores e estado geral não muito bom ##### FERNANDO Stayed 1 night in Apr 2025 ### 8/10 Good #### SALVINA 22 Apr 2025 Liked: Room comfort #### Avaliação mediana ao Novotel Santos Boa! Corredor dos quartos com paredes quebradas. Os quartos não eram bem limpos! Interfone não funcionava! Café da manhã bom… A única coisa nota 10 do Hotel digo que foi q equipe de Recreação que foram excepcionais pela energia, respeito e carinho ##### SALVINA Stayed 3 nights in Apr 2025 ### 6/10 Okay #### Pablo H 21 Apr 2025 o café da manhã é caótico. o quarto era mal dividido, especialmente a abertura das portas do banheiro que impediam a passagem. a janela estava sujíssima e prejudicava a vista do mar. a cama era bem confortável. ##### Pablo H Stayed 2 nights in Apr 2025 ### 6/10 Okay #### Graziele 20 Apr 2025 Disliked: Property conditions & facilities #### Feriado de pascoa. Quarto pequeno, janelas não abrem o suficiente, ar condicionado fraco. Café da manha excelente. ##### Graziele Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Ricardo Nemer 13 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muito bom custo beneficio. ##### Ricardo Nemer Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Flaviano 13 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel Excelente Hotel excelente. Ótima localização ##### Flaviano Stayed 1 night in Dec 2024 ### 10/10 Excellent #### PAULO 5 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente Novotel Excelente estadia, quarto muito confortável e café da manhã sensacional. Localização muito boa, tem um shopping ao lado com várias opções de alimentação. ##### PAULO Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Luciana 24 Mar 2025 Liked: Cleanliness, property conditions & facilities, room comfort Uma certa demora no check-in ##### Luciana Stayed 2 nights in Mar 2025 ### 8/10 Good #### FABIO 22 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Equipe atenciosa, quarto silencioso, valet conveniente e com preço justo. Ressalva para o checkin, pois fomos alocadosem um quarto acessível, com box de cortina e cama baixa, quando a reserva foi feita para apartamento standard. ##### FABIO Stayed 1 night in Mar 2025 ### 10/10 Excellent #### marcos 14 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Estadia agradável. Quarto moderno, limpo. Chuveiro excelente, água abundante e controle de temperatura preciso. Edifício como um todo moderno e descontraído, elevadores rápidos e disponíveis. Achei a piscina do rooftop modesta em tamanho e a limpeza da água e paredes da piscina podiam ser melhores. No geral, excente estadia e um fim de semana. ##### marcos Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Rogerio A 9 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muito bom com vista bem legal do mar. Gostei de quase tudo. Mas a pintura do quarto que estava, foi bem mal feita. Não fez diferenca na nossa estadia, mas é um ponto a melhorar. Vi mofo na cortina black-out e nos abajours. ##### Rogerio A Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Erica Cristina 6 Mar 2025 Liked: Staff & service, property conditions & facilities Café da manhã muito bagunçado. Os talheres e os pratos do self service sujos ao redor, deveriam ir organizando e limpando. Um hotel 4 estrelas ñ deveria ter essa apresentação. ##### Erica Cristina Stayed 3 nights in Mar 2025 ### 4/10 Poor #### Isabela 5 Mar 2025 Disliked: Property conditions & facilities #### Nada agradável. Piscina sem vista para a praia ou qualquer outro lugar. Cercada por muros altos. Restaurante sem decoração, só paredes. Decoração de carnaval, péssima. Os quartos com cheiro de mofo. O café da manhã é bom. ##### Isabela Stayed 2 nights in Feb 2025 ## Expedia's Latest Trends ### Hotels > [Chalets Devon](https://www.expedia.co.uk/Devon-Chalets.d6046196-aaChalets.Travel-Guide-Accommodation) > > [Aquila Atlantis Hotel](https://www.expedia.co.uk/Heraklion-Hotels-Aquila-Atlantis-Hotel.h67282.Hotel-Information) > > [Roker Seafront Apartments, spectacular sea views](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-Roker-Seafront-Apartments.h34159917.Hotel-Information) > > [The Wayfarer Downtown LA, Tapestry Collection by Hilton](https://www.expedia.co.uk/Los-Angeles-Hotels-The-Wayfarer-Downtown-LA.h2312.Hotel-Information) > > [Lakeside Hotels in Scotland](https://www.expedia.co.uk/Destinations-In-Scotland-Lakeside-Hotel.0-0-d11219-tlakesidehotel.Hotel-Filter-Destinations) > > [Spa Hotels in Clacton-on-Sea](https://www.expedia.co.uk/Clacton-On-Sea-Hotels-Spa-Hotels.0-0-d182491-tSpaHotels.Travel-Guide-Filter-Hotels) > > [Novotel São Paulo Berrini](https://www.expedia.co.uk/Sao-Paulo-Hotels-Novotel-Sao-Paulo-Berrini.h19471474.Hotel-Information) > > [Hotels near Kaaba](https://www.expedia.co.uk/Kaaba-Hotels.0-l6118144-0.Travel-Guide-Filter-Hotels) > > [THE PLAZA Seoul, Autograph Collection](https://www.expedia.co.uk/Seoul-Hotels-THE-PLAZA-Seoul.h524476.Hotel-Information) > > [The Abbey Great Malvern](https://www.expedia.co.uk/Malvern-Hotels-The-Abbey-Great-Malvern.h24531.Hotel-Information) > > [All-Inclusive Hotels in Transylvania](https://www.expedia.co.uk/Transylvania-Hotels-All-Inclusive-Hotel.0-0-d6057287-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Clarion Hotel Faria Lima](https://www.expedia.co.uk/Sao-Paulo-Hotels-Clarion-Hotel-Faria-Lima.h1070719.Hotel-Information) > > [V Hotel Bencoolen](https://www.expedia.co.uk/Singapore-Hotels-V-Hotel-Bencoolen.h6543975.Hotel-Information) > > [Radisson Hotel Paulista Sao Paulo](https://www.expedia.co.uk/Sao-Paulo-Hotels-Radisson-Hotel-Paulista-Sao-Paulo.h433447.Hotel-Information) > > [Masai Mara Sopa Lodge](https://www.expedia.co.uk/Maasai-Mara-Hotels-Masai-Mara-Sopa-Lodge.h89420842.Hotel-Information) > > [Aparthotels Madrid](https://www.expedia.co.uk/Madrid-Apart-Hotels.d178281-aaApartHotels.Travel-Guide-Accommodation) > > [B&B Bournemouth](https://www.expedia.co.uk/Bournemouth-Bed-And-Breakfasts.d654-aaBedAndBreakfasts.Travel-Guide-Accommodation) > > [Whitethorn Bed and Breakfast](https://www.expedia.co.uk/Congleton-Hotels-Whitethorn-Bed-And-Breakfast.h27770840.Hotel-Information) > > [Hotel Saint Dominique](https://www.expedia.co.uk/Paris-Hotels-Hotel-Saint-Dominique.h5583.Hotel-Information) ### Flights > [Flights from Aswan (ASW) to Cairo (CAI)](https://www.expedia.co.uk/lp/flights/asw/cai/aswan-to-cairo) ### Activities > [Things to do in Chichester](https://www.expedia.co.uk/Things-To-Do-In-Chichester.d4600.Travel-Guide-Activities) > > [Things to do in Camara de Lobos](https://www.expedia.co.uk/Things-To-Do-In-Camara-De-Lobos.d603147.Travel-Guide-Activities) ### Packages > [Lillehammer Holidays](https://www.expedia.co.uk/Lillehammer.d4909.Holidays-City-Breaks) > > [Castelfalfi Holidays](https://www.expedia.co.uk/Castelfalfi.d553248623000843183.Holidays-City-Breaks) > > [Caribbean Holidays](https://www.expedia.co.uk/Caribbean.d6022969.Holidays-City-Breaks) > > [KidZania Tokyo](https://www.expedia.co.uk/KidZania-Tokyo-Koto.d553248621562275001.Attraction) ### General > [Visit Rothenburg ob der Tauber](https://www.expedia.co.uk/Rothenburg-Ob-Der-Tauber.dx5252)