Title: Novotel Santos Gonzaga Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=13144492&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Novotel Santos Gonzaga Hotel with bars, 8-minute walk to Gonzaga Beach ## Photo gallery for Novotel Santos Gonzaga ![Exterior - Novotel Santos Gonzaga (Santos)](https://images.trvl-media.com/lodging/14000000/13150000/13144500/13144492/7cd77d1e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Miscellaneous - Novotel Santos Gonzaga (Santos)](https://images.trvl-media.com/lodging/14000000/13150000/13144500/13144492/7b566d6e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Novotel Santos Gonzaga (Santos)](https://images.trvl-media.com/lodging/14000000/13150000/13144500/13144492/19733cbe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; international cuisine - Novotel Santos Gonzaga (Santos)](https://images.trvl-media.com/lodging/14000000/13150000/13144500/13144492/5f637727.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, desk, blackout curtains - Novotel Santos Gonzaga (Santos)](https://images.trvl-media.com/lodging/14000000/13150000/13144500/13144492/80b17695.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Guests can unwind in the garden or sauna at Novotel Santos Gonzaga. The property features an outdoor pool and gym for active travelers, while the restaurant serves meals from breakfast to dinner. Free WiFi keeps everyone connected throughout their stay. ## Reviews 8.6 Excellent ## Popular amenities - Pool - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning - Gym £65 includes taxes & fees 21 Dec - 22 Dec ## Room options ### Check availability for these dates Tonight [Dec 16 - Dec 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=13144492&PinnedHotelID=13144492&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=13144492&PinnedHotelID=13144492&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 17 - Dec 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=13144492&PinnedHotelID=13144492&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=13144492&PinnedHotelID=13144492&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=13144492&PinnedHotelID=13144492&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=13144492&PinnedHotelID=13144492&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=13144492&PinnedHotelID=13144492&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=13144492&PinnedHotelID=13144492&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ### View all photos for Superior Room, 1 Queen Bed, Ocean View ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/14000000/13150000/13144500/13144492/f6118df5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Queen Bed, Ocean View 7.8 Good 6 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Blackout curtains Hairdryer Private bathroom Eco-friendly toiletries Coffee/tea maker - 269 sq ft - Sea view - Sleeps 2 - 1 Queen Bed ### View all photos for Superior Apartment, 1 Double Bed with Sofa bed ![Superior Apartment, 1 Double Bed with Sofa bed | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/14000000/13150000/13144500/13144492/34c68774.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment, 1 Double Bed with Sofa bed 8.4 Very good 11 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Sofa bed - double Separate bedroom Blackout curtains Hairdryer Private bathroom - 269 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ### View all photos for Superior Apartment, 1 Queen Bed ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/14000000/13150000/13144500/13144492/f6118df5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment, 1 Queen Bed 9.2 Wonderful 19 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Separate bedroom Blackout curtains Hairdryer Private bathroom Eco-friendly toiletries - 269 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Executive Apartment, 1 Queen Bed ![Executive Apartment, 1 Queen Bed | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/14000000/13150000/13144500/13144492/54e6a87f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Apartment, 1 Queen Bed 8.6 Excellent 4 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Separate bedroom Blackout curtains Hairdryer Private bathroom Eco-friendly toiletries - 269 sq ft - 1 bedroom - Sea view - Sleeps 2 - 1 Queen Bed ### View all photos for Superior Apartment, 2 Single Beds ![Superior Apartment, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/14000000/13150000/13144500/13144492/d8957a6d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment, 2 Single Beds 8.6 Excellent 4 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Separate bedroom Blackout curtains Hairdryer Private bathroom Eco-friendly toiletries - 269 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds ### View all photos for Standard Apartment, 1 Double Bed ![Standard Apartment, 1 Double Bed | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/14000000/13150000/13144500/13144492/e706ff44.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, 1 Double Bed ### Highlights Soundproofed Air conditioning Flat-screen TV Separate bedroom Blackout curtains Hairdryer Private bathroom Eco-friendly toiletries - 269 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSantos-Hotels-Novotel-Santos-Gonzaga.h13144492.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSantos-Hotels-Novotel-Santos-Gonzaga.h13144492.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-23.96531%2C-46.33262&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=McS7nG3ocr0XR_Pek2LVGuo5e2k=) Av Dona Ana Costa 473, Santos, 11060-003 #### What's nearby - Miramar Shopping Center \- 2 min walk \- 0.1 miles - Shopping Parque Balneário \- 5 min walk \- 0.3 miles - Gonzaga Beach \- 6 min walk \- 0.4 miles - Boqueirao Beach \- 6 min walk \- 0.4 miles - José Menino Beach \- 11 min walk \- 0.6 miles #### Getting around - Ana Costa Station - 11 min walk - São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.) - 105 min drive #### Restaurants - ‪Cantina di Lucca - ‬3 min walk - ‪B. Lem - ‬1 min walk - ‪Ao Chopp do Gonzaga - ‬1 min walk - ‪Beduíno - ‬1 min walk - ‪Lanches Sevilha - ‬1 min walk ## About this property ### Novotel Santos Gonzaga Upscale hotel near Gonzaga Beach Consider a stay at Novotel Santos Gonzaga and take advantage of a garden, dry cleaning/laundry services and 2 bars. For some rest and relaxation, visit the sauna. The on-site restaurant offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a business centre. You'll also enjoy perks such as: - An outdoor pool - Buffet breakfast (surcharge), bike hire and valet parking (surcharge) - A porter/bellboy, a vegetable garden and concierge services - A banquet hall, free newspapers and smoke-free property Room features All 288 rooms offer comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes. Extra amenities include: - Recycling, LED light bulbs and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and showers - Flat-screen TVs with cable channels - Coffee/tea makers, daily housekeeping and desks ## Similar properties ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/1000000/700000/692500/692420/c67b9fe4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Parque Balneário Hotel Santos by Castelo Itaipava Gonzaga - Pool - Pet-friendly - Free Wi-Fi - Restaurant 9.0 Wonderful 1,008 reviews £87 includes taxes & fees 17 Dec - 18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=692420&PinnedHotelID=692420&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/1000000/700000/692500/692421/89a6bd0d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bourbon Convention Hotel Santos Gonzaga - Pool - Hot tub - Breakfast included - Kids’ pool 9.0 Wonderful 637 reviews £87 includes taxes & fees 12 Jan - 13 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=692421&PinnedHotelID=692421&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/13000000/12500000/12496700/12496667/6e0883a5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Comfort Hotel Santos Ponta da Praia - Pool - Breakfast included - Pet-friendly - Free Wi-Fi 8.8 Excellent 689 reviews £73 includes taxes & fees 18 Dec - 19 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=12496667&PinnedHotelID=12496667&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/6000000/5030000/5028200/5028171/1c707d71.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ibis Santos Gonzaga Praia Boqueirão - Pet-friendly - Free Wi-Fi - Air-conditioning - Breakfast available 8.2 Very good 872 reviews £54 includes taxes & fees 11 Jan - 12 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=5028171&PinnedHotelID=5028171&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (BRL 42.00 per person)](https://images.trvl-media.com/lodging/23000000/22280000/22277200/22277198/f9c8b43f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis budget Santos Gonzaga Gonzaga - Pet-friendly - Free Wi-Fi - Air-conditioning - Breakfast available 8.4 Very good 1,004 reviews £45 includes taxes & fees 18 Dec - 19 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=22277198&PinnedHotelID=22277198&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/26000000/25090000/25084700/25084644/dfe1a41c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sheraton Santos Hotel Aparecida - Pool - Spa - Free Wi-Fi - Restaurant 9.4 Exceptional 1,008 reviews £144 includes taxes & fees 17 Dec - 18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=25084644&PinnedHotelID=25084644&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Apartment, 1 Double Bed, City View | 1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/106000000/105590000/105584600/105584585/958723d8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Roomo Transamerica Santos Gonzaga José Menino - Pool - Free Wi-Fi - Air-conditioning - Gym 9.2 Wonderful 318 reviews £50 includes taxes & fees 17 Dec - 18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=105584585&PinnedHotelID=105584585&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/120000/112200/112126/7b01c3ed.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cosmopolitan Praia Flat Gonzaga - Pool - Kitchen - Free Wi-Fi - Restaurant 9.0 Wonderful 364 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=112126&PinnedHotelID=112126&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach/ocean view](https://images.trvl-media.com/lodging/7000000/6310000/6304000/6303948/3892bcd8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Atlântico Hotel Gonzaga - Breakfast included - Free Wi-Fi - Air-conditioning - Parking available 8.0 Very good 716 reviews £45 includes taxes & fees 18 Dec - 19 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=6303948&PinnedHotelID=6303948&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/112000000/111400000/111399500/111399468/eab1ea52.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Apê Santos Gonzaga Gonzaga - Pet-friendly - Free Wi-Fi - 24/7 front desk 9.0 Wonderful 48 reviews £31 includes taxes & fees 17 Dec - 18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=111399468&PinnedHotelID=111399468&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Valet parking on site (BRL 35 per day) ### Food and drink - Daily buffet breakfast available 6:30 AM to 10 AM for a fee: BRL 70 per person - 2 bars/lounges - A restaurant - Coffee and tea in common areas ### Things to do - Bicycle rentals - Gym - Outdoor pool - Sauna ### Family friendly - Laundry facilities - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop ### Business services - 484 square feet of conference space - Business centre ### Outdoors - Garden - Vegetable garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to lift ### More - 23 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Minibar ### More - Air conditioning - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Iron/ironing board - LED lighting - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 6 PM Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of BRL 100 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 15 kg per pet) Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation Food and water bowls and litter trays are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately BRL 70.00 per person - Valet parking fee: BRL 35 per day - Pet fee: BRL 100 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information. ### Property is also known as Novotel Santos Hotel Novotel Santos Novotel Santos Brazil Novotel Santos Novotel Santos Gonzaga Hotel Novotel Santos Gonzaga Santos Novotel Santos Gonzaga Hotel Santos ## Frequently asked questions ### Does Novotel Santos Gonzaga have a pool? ### How much does it cost to stay at Novotel Santos Gonzaga? ### Is Novotel Santos Gonzaga pet-friendly? ### How much is parking at Novotel Santos Gonzaga? ### What time is check-in at Novotel Santos Gonzaga? ### What time is check-out at Novotel Santos Gonzaga? ### Where is Novotel Santos Gonzaga located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Novotel Santos Gonzaga Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 9.2 Location ### 8.6 Staff & service ### 8.4 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 518 8 - Good 301 6 - Okay 102 4 - Poor 51 2 - Terrible 32 ## Reviews ### 8/10 Good #### niuton 1 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was quiet, so I slept well. A bit of a mold problem though. Breakfast was great, good variety. ##### niuton Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Regis 22 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent hotel. From friendly staff, breakfast, internet, localization. I recommend to anyone. ##### Regis Stayed 4 nights in Jul 2025 ### 8/10 Good #### Alvaro 30 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The location is excellent, the hotel has a good breakfast, and the suite room is cozy ##### Alvaro Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Norma 24 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities The property was in a very nice clean and convenient area. Shops and restaurants were at a walking distance. I loved the quietness of the rooms. Very nice hotel, and extremely nice staff. Love the room service.!! ##### Norma Stayed 2 nights in Jun 2025 ### 8/10 Good #### Regis 21 Jun 2024 Liked: Property conditions & facilities Great place. ##### Regis Stayed 6 nights in Jun 2024 ### 10/10 Excellent #### Leonardo 1 Mar 2025 Liked: Amenities Good location. Great staff. ##### Leonardo Stayed 1 night in Feb 2025 ### 10/10 Excellent #### marcia 15 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent stay! The hotel is located in a very safe and convenient area, perfect for exploring. The rooms were clean and comfortable, and the host was incredibly welcoming and attentive. Highly recommend for a hassle-free and enjoyable experience! ##### marcia Stayed 1 night in Jan 2025 ### 8/10 Good #### catherine 1 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Close to beach ##### catherine Stayed 1 night in Jan 2024 ### 10/10 Excellent #### VIREN 22 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good Excellent for the price! Staff was very friendly and helpful ##### VIREN Stayed 1 night in Jan 2023 ### 6/10 Okay #### William 28 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great breakfast. Good service. Bad tv and room lights very confusing. ##### William Stayed 2 nights in Jan 2024 ### 8/10 Good #### Cristiane 29 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice location and nice view. I’ve had some problems with AC in both rooms but as I was staying only one night, not a huge deal. Friendly staff willing to solve the issues. ##### Cristiane Stayed 1 night in Oct 2022 ### 4/10 Poor #### Rinaldo 3 Jul 2025 Liked: Cleanliness, staff & service, room comfort #### Not coming back The HVAC must be cleaned immediatelly. The smell of mold was very strong even when the air conditioning was not running in the room. The smell was also strong on the 6th floor, during breakfast. One window was visible damaged in the breakfast room (see photo). Staff was very friendly but that was not enough to conpensate for the strong smell of mold. ##### Rinaldo Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Thais 17 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay in Santos The room was nice and clean. We stayed in the 18th floor and could see the ocean from it (even thou the building is a few blocks from the beach). My son slept in a side sofá, which was ok. Breakfast is a little extra but it was worthy and it is cheaper if you buy in advance. All staff was helpful and well-trained. Location is also nice, close to a mall and to Santos’ gastronomic street, with many options of restaurants and convenience stores. Overall we had a good stay and would come back. ##### Thais Stayed 3 nights in Aug 2022 ### 10/10 Excellent #### Dan 6 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good hotel Modern hotel in the middle of everything. Lots of restaurants and convenience stores within walking distance. Easy to find and access by car. Super friendly staff. Sophia in the breakfast restaurant is a beauty. The curly girl in the reception helped us a lot with recommendations and taxi bookings. The room is spacious with all the basics. Good aircon, possible to open windows. Water pressure and hot water good. Comfortable bed and pillows. Fitness area is decent for a hotel. Rooftop bar and pool available on 32nd floor. Overall a good stay and I would stay again if ever flying back to Santos. ##### Dan Stayed 2 nights in Oct 2024 ### 6/10 Okay #### Lucia 21 Jan 2024 Liked: Staff & service, property conditions & facilities There isn't air conditioner inside the elevators and halls. The pool is very small, with only 3 recliner chairs, breakfast with limited options, same food every day, pool bar Very expensive!!! ##### Lucia Stayed 3 nights in Jan 2024 ### 4/10 Poor #### RUBEM 8 Dec 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Quarto imundo (very dirty room), lençóis veludos e sujos (bed sheets old and dirty) and toalhas de banho velhas, rasgadas e furadas (old, torn, with holes shower towels). Muito difícil falar na recepção via interfone (very difficult to connect to reception via inter phone, did not respond) ##### RUBEM Stayed 1 night in Dec 2024 ### 4/10 Poor #### Theresa Marie 24 Feb 2024 Disliked: Staff & service, amenities Went to bar area & no service. Went to lobby & they sent someone up. When bartender came, was told that I was Not able to buy one glass of wine but insisted on me purchasing a bottle. Had to walk 2 blocks at night to obtain a glass of wine. ##### Theresa Marie Stayed 1 night in Feb 2024 ### 8/10 Good #### Karina 23 Nov 2025 Equipe , café da manhã, quarto com alguns detalhes para melhorar , mas ok ##### Karina Stayed 2 nights in Nov 2025 ### 8/10 Good #### Erik 20 Nov 2025 Liked: Cleanliness, amenities Normales Novotel, dass etwas in die Jahre gekommen ist. Lage und Service aber super. ##### Erik Stayed 1 night in Nov 2025 ### 6/10 Okay #### Jussara 14 Nov 2025 Liked: Amenities Disliked: Property conditions & facilities A equipe é ótima! Porém os quartos estão precisando de manutenção .o banheiro estava com as paredes lascadas, e também com um odor forte. ##### Jussara Stayed 1 night in Nov 2025 ### 2/10 Terrible #### Jorge 4 Nov 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Se metieron a mi habitación aún con el letrero de no molestar estábamos acostados mi esposa y yo y nos dieron un susto y según ellos era para probar los sensores de humo ##### Jorge Stayed 1 night in Nov 2025 ### 8/10 Good #### Marcelo 10 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities O atendimento da recepção foi muito bom. O piso do quarto precisa de reparos ou troca. ##### Marcelo Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Maria Raquel 13 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente Localização excelente!! Ótimo atendimento!! ##### Maria Raquel Stayed 1 night in Aug 2025 ### 4/10 Poor #### Valdomiro 1 Jun 2025 Disliked: Cleanliness, room comfort Fizemos o checkin quando chegamos ao quarto era PCD e meu esposo não gosta . Solicitou a troca onde pagou R $372,00 para acomodar em um apartamento normal . Quarto extremamente sujo, persianas emboloradas, o Box vazando água. Experiência horrível em Santos e ainda com valor alto Hotel bem confuso ##### Valdomiro Stayed 2 nights in May 2025 ### 6/10 Okay #### Verified traveller 29 May 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Achei o Hotel bem localizado, café da manha era muito bom, bem completo e o atendimento cordial. Porem o quarto cheira mal, um cheiro forte de mofo. Acredito que seja por causa da não vedação entre quarto e área de chuveiro. O quarto fica muito úmido e com cheiro desagradável. ##### Verified traveller Stayed 2 nights in May 2025 ## Expedia's Latest Trends ### Hotels > [Aquila Atlantis Hotel](https://www.expedia.co.uk/Heraklion-Hotels-Aquila-Atlantis-Hotel.h67282.Hotel-Information) > > [Roker Seafront Apartments, spectacular sea views](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-Roker-Seafront-Apartments.h34159917.Hotel-Information) > > [The Wayfarer Downtown LA, Tapestry Collection by Hilton](https://www.expedia.co.uk/Los-Angeles-Hotels-The-Wayfarer-Downtown-LA.h2312.Hotel-Information) > > [Lakeside Hotels in Scotland](https://www.expedia.co.uk/Destinations-In-Scotland-Lakeside-Hotel.0-0-d11219-tlakesidehotel.Hotel-Filter-Destinations) > > [Spa Hotels in Clacton-on-Sea](https://www.expedia.co.uk/Clacton-On-Sea-Hotels-Spa-Hotels.0-0-d182491-tSpaHotels.Travel-Guide-Filter-Hotels) > > [Novotel São Paulo Berrini](https://www.expedia.co.uk/Sao-Paulo-Hotels-Novotel-Sao-Paulo-Berrini.h19471474.Hotel-Information) > > [Hotels near Kaaba](https://www.expedia.co.uk/Kaaba-Hotels.0-l6118144-0.Travel-Guide-Filter-Hotels) > > [THE PLAZA Seoul, Autograph Collection](https://www.expedia.co.uk/Seoul-Hotels-THE-PLAZA-Seoul.h524476.Hotel-Information) > > [The Abbey Great Malvern](https://www.expedia.co.uk/Malvern-Hotels-The-Abbey-Great-Malvern.h24531.Hotel-Information) > > [All-Inclusive Hotels in Transylvania](https://www.expedia.co.uk/Transylvania-Hotels-All-Inclusive-Hotel.0-0-d6057287-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Clarion Hotel Faria Lima](https://www.expedia.co.uk/Sao-Paulo-Hotels-Clarion-Hotel-Faria-Lima.h1070719.Hotel-Information) > > [V Hotel Bencoolen](https://www.expedia.co.uk/Singapore-Hotels-V-Hotel-Bencoolen.h6543975.Hotel-Information) > > [Radisson Hotel Paulista Sao Paulo](https://www.expedia.co.uk/Sao-Paulo-Hotels-Radisson-Hotel-Paulista-Sao-Paulo.h433447.Hotel-Information) > > [Masai Mara Sopa Lodge](https://www.expedia.co.uk/Maasai-Mara-Hotels-Masai-Mara-Sopa-Lodge.h89420842.Hotel-Information) > > [Aparthotels Madrid](https://www.expedia.co.uk/Madrid-Apart-Hotels.d178281-aaApartHotels.Travel-Guide-Accommodation) > > [B&B Bournemouth](https://www.expedia.co.uk/Bournemouth-Bed-And-Breakfasts.d654-aaBedAndBreakfasts.Travel-Guide-Accommodation) > > [Whitethorn Bed and Breakfast](https://www.expedia.co.uk/Congleton-Hotels-Whitethorn-Bed-And-Breakfast.h27770840.Hotel-Information) > > [Hotel Saint Dominique](https://www.expedia.co.uk/Paris-Hotels-Hotel-Saint-Dominique.h5583.Hotel-Information) ### Flights ### Activities > [Things to do in Camara de Lobos](https://www.expedia.co.uk/Things-To-Do-In-Camara-De-Lobos.d603147.Travel-Guide-Activities) ### Packages > [Castelfalfi Holidays](https://www.expedia.co.uk/Castelfalfi.d553248623000843183.Holidays-City-Breaks) > > [Caribbean Holidays](https://www.expedia.co.uk/Caribbean.d6022969.Holidays-City-Breaks) > > [KidZania Tokyo](https://www.expedia.co.uk/KidZania-Tokyo-Koto.d553248621562275001.Attraction) ### General