Title: Novotel Santos Gonzaga Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Novotel Santos Gonzaga Novotel Santos Gonzaga offers a peaceful retreat with lush gardens and thoughtful amenities designed for travelers seeking a moment of calm ## Photo gallery for Novotel Santos Gonzaga ![Exterior - Novotel Santos Gonzaga (Santos)](https://images.trvl-media.com/lodging/14000000/13150000/13144500/13144492/7cd77d1e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Novotel Santos Gonzaga (Santos)](https://images.trvl-media.com/lodging/14000000/13150000/13144500/13144492/19733cbe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Apartment, 1 Queen Bed | Minibar, in-room safe, desk, blackout curtains - Novotel Santos Gonzaga (Santos)](https://images.trvl-media.com/lodging/14000000/13150000/13144500/13144492/54e6a87f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 bars/lounges - Novotel Santos Gonzaga (Santos)](https://images.trvl-media.com/lodging/14000000/13150000/13144500/13144492/2900dee1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fitness facility - Novotel Santos Gonzaga (Santos)](https://images.trvl-media.com/lodging/14000000/13150000/13144500/13144492/04ff37fd.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Guests can unwind in the garden or sauna at Novotel Santos Gonzaga. The property features an outdoor pool and gym for active travelers, while the restaurant serves meals from breakfast to dinner. Free WiFi keeps everyone connected throughout their stay. ## Reviews 8.4 Very good ## Popular amenities - Pool - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning - Gym £44 includes taxes & fees 1 Mar - 2 Mar ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=13144492&PinnedHotelID=13144492&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=13144492&PinnedHotelID=13144492&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=13144492&PinnedHotelID=13144492&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=13144492&PinnedHotelID=13144492&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=13144492&PinnedHotelID=13144492&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=13144492&PinnedHotelID=13144492&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=13144492&PinnedHotelID=13144492&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=13144492&PinnedHotelID=13144492&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 6 of 6 rooms ### View all photos for Superior Room, 1 Queen Bed, Ocean View ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/14000000/13150000/13144500/13144492/f6118df5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Queen Bed, Ocean View 7.8 Good 6 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Blackout curtains Hairdryer Private bathroom Eco-friendly toiletries Coffee/tea maker - Sea view - 269 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Superior Apartment, 1 Double Bed with Sofa bed ![Superior Apartment, 1 Double Bed with Sofa bed | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/14000000/13150000/13144500/13144492/34c68774.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment, 1 Double Bed with Sofa bed 7.8 Good 15 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Sofa bed Blackout curtains Separate bedroom Hairdryer Private bathroom - 269 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ### View all photos for Superior Apartment, 1 Queen Bed ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/14000000/13150000/13144500/13144492/f6118df5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment, 1 Queen Bed 9.2 Wonderful 21 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Blackout curtains Separate bedroom Hairdryer Private bathroom Eco-friendly toiletries - 269 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Executive Apartment, 1 Queen Bed ![Executive Apartment, 1 Queen Bed | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/14000000/13150000/13144500/13144492/54e6a87f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Apartment, 1 Queen Bed 8.6 Excellent 4 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Blackout curtains Separate bedroom Hairdryer Private bathroom Eco-friendly toiletries - Sea view - 269 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Superior Apartment, 2 Single Beds ![Superior Apartment, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/14000000/13150000/13144500/13144492/d8957a6d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment, 2 Single Beds 8.0 Very good 7 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Blackout curtains Separate bedroom Hairdryer Private bathroom Eco-friendly toiletries - 269 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds ### View all photos for Standard Apartment, 1 Double Bed ![Standard Apartment, 1 Double Bed | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/14000000/13150000/13144500/13144492/e706ff44.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, 1 Double Bed ### Highlights Soundproofed Air conditioning Flat-screen TV Blackout curtains Separate bedroom Hairdryer Private bathroom Eco-friendly toiletries - 269 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSantos-Hotels-Novotel-Santos-Gonzaga.h13144492.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSantos-Hotels-Novotel-Santos-Gonzaga.h13144492.Hotel-Information) ## About the area Located near the beach, Novotel Santos Gonzaga is in Gonzaga, a neighbourhood in Santos. While the natural beauty of Gonzaga Beach and Pitangueiras Beach can be enjoyed by anyone, those looking for an activity can explore Santos Harbor. Santos Municipal Orchid Garden and Pelé Museum are also worth visiting. [Visit our Santos travel guide](https://www.expedia.co.uk/Santos.dx500200) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-23.96531%2C-46.33262&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=McS7nG3ocr0XR_Pek2LVGuo5e2k=) Av Dona Ana Costa 473, Santos, 11060-003 ### What's nearby - ![Praia do Gonzaga, Santos](https://images.trvl-media.com/place/6221637/0009354f-663c-4300-8468-b27d1d21347b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Gonzaga Beach 6 min walk \- 0.4 miles - ![Panoramic view of a brazilian Paulista beach with a huge band of waterfront sand on beautiful day. Photo at Itarare beach, Sao Vicente city with the view to Jose Menino beach, at Santos SP city.](https://images.trvl-media.com/place/6262738/70681ea3-b276-425b-947c-f622b72bcd4e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) José Menino Beach 11 min walk \- 0.6 miles - Miramar Shopping Center 2 min walk \- 0.1 miles - Shopping Parque Balneário 5 min walk \- 0.3 miles - Boqueirao Beach 6 min walk \- 0.4 miles ### Getting around - Ana Costa Station 11 min walk - São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.) 105 min drive ### Restaurants - Casa do Cafezinho 2 min walk - Cantina di Lucca 3 min walk - B. Lem 1 min walk - Beduíno 1 min walk - Ao Chopp do Gonzaga 1 min walk ## About this property ### Novotel Santos Gonzaga Upscale hotel near Gonzaga Beach Consider a stay at Novotel Santos Gonzaga and take advantage of a garden, dry cleaning/laundry services and 2 bars. For some rest and relaxation, visit the sauna. The on-site restaurant offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a business centre. You'll also enjoy perks such as: - An outdoor pool - Buffet breakfast (surcharge), bike hire and valet parking (surcharge) - A porter/bellboy, a 24-hour front desk and a vegetable garden - Smoke-free property, coffee/tea in reception and luggage storage Room features All 240 rooms offer comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes. Extra amenities include: - Recycling, LED light bulbs and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and showers - Flat-screen TVs with cable channels - Coffee/tea makers, daily housekeeping and desks ## Similar properties ![Interior](https://images.trvl-media.com/lodging/1000000/700000/692500/692421/3e7a36e1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bourbon Convention Hotel Santos Gonzaga - Pool - Hot tub - Breakfast included - Kids’ pool 9.0 Wonderful 658 reviews £76 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=692421&PinnedHotelID=692421&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/1000000/700000/692500/692420/e90f2ee7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Parque Balneário Hotel Santos by Castelo Itaipava Gonzaga - Pool - Pet-friendly - Free Wi-Fi - Restaurant 9.0 Wonderful 1,004 reviews £72 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=692420&PinnedHotelID=692420&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/23000000/22280000/22277200/22277198/4ee13528.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis budget Santos Gonzaga Gonzaga - Pet-friendly - Free Wi-Fi - Air-conditioning - Breakfast available 8.4 Very good 1,001 reviews £35 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=22277198&PinnedHotelID=22277198&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/13000000/12500000/12496700/12496667/d5aca862.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Comfort Hotel Santos Ponta da Praia - Pool - Breakfast included - Pet-friendly - Free Wi-Fi 8.8 Excellent 715 reviews £69 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=12496667&PinnedHotelID=12496667&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/6000000/5030000/5028200/5028171/c3966d2a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ibis Santos Gonzaga Praia Boqueirão - Pet-friendly - Free Wi-Fi - Air-conditioning - Breakfast available 8.2 Very good 890 reviews £46 includes taxes & fees 18 Feb - 19 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=5028171&PinnedHotelID=5028171&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, open 8:00 AM to 8:00 PM, free pool cabanas, pool loungers](https://images.trvl-media.com/lodging/26000000/25090000/25084700/25084644/a5b3a417.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sheraton Santos Hotel Aparecida - Pool - Spa - Free Wi-Fi - Restaurant 9.6 Exceptional 1,002 reviews £126 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=25084644&PinnedHotelID=25084644&HadPinnedHotel=true®ionId=-1&adults=2) ![Luxury Double Room | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/120000/112200/112126/d89bab94.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cosmopolitan Praia Flat Gonzaga - Pool - Kitchen - Free Wi-Fi - Restaurant 9.0 Wonderful 369 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=112126&PinnedHotelID=112126&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/7000000/6310000/6304000/6303948/f3c81213.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Atlântico Hotel Gonzaga - Breakfast included - Free Wi-Fi - Restaurant - Air-conditioning 8.0 Very good 747 reviews £51 includes taxes & fees 18 Feb - 19 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=6303948&PinnedHotelID=6303948&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/112000000/111400000/111399500/111399468/96ce17cf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Apê Santos Gonzaga Gonzaga - Pet-friendly - Free Wi-Fi - 24/7 front desk 9.0 Wonderful 78 reviews £33 includes taxes & fees 3 Mar - 4 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=111399468&PinnedHotelID=111399468&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (BRL 58 per person)](https://images.trvl-media.com/lodging/14000000/13410000/13407300/13407287/ee706102.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Santos Valongo Santos - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 8.6 Excellent 804 reviews £37 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=13407287&PinnedHotelID=13407287&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=13144492&PinnedHotelID=13144492&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=13144492,692421,692420,22277198,12496667) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Valet parking on site (BRL 35 per day) - Limited on-site valet parking ### Food and drink - Daily buffet breakfast available 6:30 AM to 10 AM for a fee: BRL 76 per person - 2 bars/lounges - A restaurant - Coffee and tea in common areas ### Things to do - Bicycle rentals - Gym - Outdoor pool - Sauna ### Family friendly - Laundry facilities - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop ### Business services - 484 square feet of conference space - Business centre ### Outdoors - Garden - Vegetable garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to lift ### More - 23 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Minibar ### More - Air conditioning - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Iron/ironing board - LED lighting - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 6 PM Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of BRL 100 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 15 kg per pet) Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation Food and water bowls and litter trays are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately BRL 76 per person - Valet parking fee: BRL 35 per day - Pet fee: BRL 100 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information. ### Property is also known as Novotel Santos Hotel Novotel Santos Novotel Santos Brazil Novotel Santos Novotel Santos Gonzaga Hotel Novotel Santos Gonzaga Santos Novotel Santos Gonzaga Hotel Santos ## Frequently asked questions ### Does Novotel Santos Gonzaga have a pool? ### How much does it cost to stay at Novotel Santos Gonzaga? ### Is Novotel Santos Gonzaga pet-friendly? ### How much is parking at Novotel Santos Gonzaga? ### What time is check-in at Novotel Santos Gonzaga? ### What time is check-out at Novotel Santos Gonzaga? ### Where is Novotel Santos Gonzaga located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Novotel Santos Gonzaga Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 9.2 Location ### 8.6 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 508 8 - Good 303 6 - Okay 106 4 - Poor 54 2 - Terrible 32 ## Reviews ### 8/10 Good #### niuton 1 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was quiet, so I slept well. A bit of a mold problem though. Breakfast was great, good variety. ##### niuton Stayed 2 nights in Nov 2025 ### 8/10 Good #### Alvaro 30 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The location is excellent, the hotel has a good breakfast, and the suite room is cozy ##### Alvaro Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Regis 22 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent hotel. From friendly staff, breakfast, internet, localization. I recommend to anyone. ##### Regis Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Leonardo 1 Mar 2025 Liked: Amenities Good location. Great staff. ##### Leonardo Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Norma 24 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities The property was in a very nice clean and convenient area. Shops and restaurants were at a walking distance. I loved the quietness of the rooms. Very nice hotel, and extremely nice staff. Love the room service.!! ##### Norma Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### marcia 15 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent stay! The hotel is located in a very safe and convenient area, perfect for exploring. The rooms were clean and comfortable, and the host was incredibly welcoming and attentive. Highly recommend for a hassle-free and enjoyable experience! ##### marcia Stayed 1 night in Jan 2025 ### 8/10 Good #### catherine 1 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Close to beach ##### catherine Stayed 1 night in Jan 2024 ### 6/10 Okay #### William 28 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great breakfast. Good service. Bad tv and room lights very confusing. ##### William Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Dan 6 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good hotel Modern hotel in the middle of everything. Lots of restaurants and convenience stores within walking distance. Easy to find and access by car. Super friendly staff. Sophia in the breakfast restaurant is a beauty. The curly girl in the reception helped us a lot with recommendations and taxi bookings. The room is spacious with all the basics. Good aircon, possible to open windows. Water pressure and hot water good. Comfortable bed and pillows. Fitness area is decent for a hotel. Rooftop bar and pool available on 32nd floor. Overall a good stay and I would stay again if ever flying back to Santos. ##### Dan Stayed 2 nights in Oct 2024 ### 8/10 Good #### Regis 21 Jun 2024 Liked: Property conditions & facilities Great place. ##### Regis Stayed 6 nights in Jun 2024 ### 10/10 Excellent #### VIREN 22 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good Excellent for the price! Staff was very friendly and helpful ##### VIREN Stayed 1 night in Jan 2023 ### 8/10 Good #### Cristiane 29 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice location and nice view. I’ve had some problems with AC in both rooms but as I was staying only one night, not a huge deal. Friendly staff willing to solve the issues. ##### Cristiane Stayed 1 night in Oct 2022 ### 10/10 Excellent #### Thais 17 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay in Santos The room was nice and clean. We stayed in the 18th floor and could see the ocean from it (even thou the building is a few blocks from the beach). My son slept in a side sofá, which was ok. Breakfast is a little extra but it was worthy and it is cheaper if you buy in advance. All staff was helpful and well-trained. Location is also nice, close to a mall and to Santos’ gastronomic street, with many options of restaurants and convenience stores. Overall we had a good stay and would come back. ##### Thais Stayed 3 nights in Aug 2022 ### 4/10 Poor #### Rinaldo 3 Jul 2025 Liked: Cleanliness, staff & service, room comfort #### Not coming back The HVAC must be cleaned immediatelly. The smell of mold was very strong even when the air conditioning was not running in the room. The smell was also strong on the 6th floor, during breakfast. One window was visible damaged in the breakfast room (see photo). Staff was very friendly but that was not enough to conpensate for the strong smell of mold. ##### Rinaldo Stayed 3 nights in Jun 2025 ### 6/10 Okay #### Lucia 21 Jan 2024 Liked: Staff & service, property conditions & facilities There isn't air conditioner inside the elevators and halls. The pool is very small, with only 3 recliner chairs, breakfast with limited options, same food every day, pool bar Very expensive!!! ##### Lucia Stayed 3 nights in Jan 2024 ### 4/10 Poor #### RUBEM 8 Dec 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Quarto imundo (very dirty room), lençóis veludos e sujos (bed sheets old and dirty) and toalhas de banho velhas, rasgadas e furadas (old, torn, with holes shower towels). Muito difícil falar na recepção via interfone (very difficult to connect to reception via inter phone, did not respond) ##### RUBEM Stayed 1 night in Dec 2024 ### 4/10 Poor #### Theresa Marie 24 Feb 2024 Disliked: Staff & service, amenities Went to bar area & no service. Went to lobby & they sent someone up. When bartender came, was told that I was Not able to buy one glass of wine but insisted on me purchasing a bottle. Had to walk 2 blocks at night to obtain a glass of wine. ##### Theresa Marie Stayed 1 night in Feb 2024 ### 6/10 Okay #### Victoria 21 Jan 2026 Disliked: Cleanliness, property conditions & facilities Ficamos no hotel pela boa localização e por eles aceitarem pets, já que durante nossa estadia meu cachorrinho precisou passar por um procedimento cirúrgico. O pessoal do Vallet e da recepção foram todos muito prestativos e nos receberam muito bem. O quarto foi uma decepção, já sentimos um cheiro ruim desde o corredor e também ao entrar no quarto. Minha irmã encontrou na cama dela cabelo e sujeira no lençol abaixo do cobertor, além disso, o ambiente estava úmido. Tinha bastante mofo e umidade tanto no quarto quanto no banheiro, o quarto é ok mas precisa de manutenção. A academia do hotel é boa para fazer aeróbio, e também gostamos do café da manhã. Pelo preço que paguei achei caro devido as condições do quarto que foi nos oferecido, não sei se oferecem quartos mais antigos para hóspedes que viajam com cachorro ##### Victoria Stayed 2 nights in Jan 2026 ### 8/10 Good #### Karina 23 Nov 2025 Equipe , café da manhã, quarto com alguns detalhes para melhorar , mas ok ##### Karina Stayed 2 nights in Nov 2025 ### 8/10 Good #### Erik 20 Nov 2025 Liked: Cleanliness, amenities Normales Novotel, dass etwas in die Jahre gekommen ist. Lage und Service aber super. ##### Erik Stayed 1 night in Nov 2025 ### 6/10 Okay #### Jussara 14 Nov 2025 Liked: Amenities Disliked: Property conditions & facilities A equipe é ótima! Porém os quartos estão precisando de manutenção .o banheiro estava com as paredes lascadas, e também com um odor forte. ##### Jussara Stayed 1 night in Nov 2025 ### 2/10 Terrible #### Jorge 4 Nov 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Se metieron a mi habitación aún con el letrero de no molestar estábamos acostados mi esposa y yo y nos dieron un susto y según ellos era para probar los sensores de humo ##### Jorge Stayed 1 night in Nov 2025 ### 6/10 Okay #### Dinarte 18 Oct 2025 Liked: Staff & service Disliked: Property conditions & facilities, room comfort O hotel precisa de cuidados estruturais. No quarto encontramos às cortinas mofadas, móveis em estado deteriorado principalmente no banheiro que estava bem precário. A academia faltando acessórios para utilização dos equipamentos existentes. Enfim, como falei o hotel precisa urgente de cuidados estruturais... O café da manhã é variado. Porém, com itens com pouca qualidade, não fazendo jus ao padrão que esperamos do Novotel. Como ponto positivo, destaco a localização que é excelente! ##### Dinarte Stayed 5 nights in Oct 2025 ### 8/10 Good #### Cristiane 14 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Deveriam verificar o frigobar na limpeza ##### Cristiane Stayed 2 nights in Oct 2025 ### 8/10 Good #### antonio 11 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Bom café da manhã quarto limpo bem localizado ##### antonio Stayed 3 nights in Sep 2025 ## Expedia's Latest Trends ### Hotels > [Rosewood Sao Paulo](https://www.expedia.co.uk/Sao-Paulo-Hotels-Rosewood-Sao-Paulo.h70393469.Hotel-Information) > > [Disney Newport Bay Club](https://www.expedia.co.uk/Paris-Hotels-Disney-Newport-Bay-Club.h1102912.Hotel-Information) > > [Hotels with Pool in Palma de Mallorca Old Town](https://www.expedia.co.uk/Palma-De-Mallorca-Old-Town-Palma-De-Mallorca-Hotels-Hotels-With-Pool.0-n6355891-0-tHotelswithPool.Travel-Guide-Filter-Hotels) > > [5 Star Hotels in Lisbon Old Town](https://www.expedia.co.uk/5Star-Lisbon-Old-Town-Lisbon-District-Hotels.s50-n553248633981727341-0.Travel-Guide-Filter-Hotels) > > [DPNY Beach Hotel & SPA Ilhabela](https://www.expedia.co.uk/Ilhabela-Hotels-DPNY-Beach-Hotel-SPA.h4053064.Hotel-Information) > > [TUNE STAY Kyoto](https://www.expedia.co.uk/Kyoto-Hotels-TUNE-STAY-Kyoto-Hostel.h39861619.Hotel-Information) > > [Best Guest Hotels Expo Anhembi](https://www.expedia.co.uk/Sao-Paulo-Hotels-Best-Guest-Hotels-Expo-Anhembi.h41938703.Hotel-Information) > > [Grecotel Plaza Beach House](https://www.expedia.co.uk/Rethymno-Hotels-Plaza-Beach-House.h2104658.Hotel-Information) > > [Amora Hotel](https://www.expedia.co.uk/Sao-Sebastiao-Hotels-Amora-Hotel.h8704323.Hotel-Information) > > [Catalina Hotel](https://www.expedia.co.uk/Ubatuba-Hotels-Catalina-Hotel.h96941378.Hotel-Information) > > [ Parker Beach Lodge](https://www.expedia.co.uk/South-Yarmouth-Hotels-Parker-Beach-Lodge.h67200272.Hotel-Information) > > [Maksoud Plaza](https://www.expedia.co.uk/Sao-Paulo-Hotels-Maksoud-Plaza.h9880.Hotel-Information) > > [La Dolce Villa](https://www.expedia.co.uk/Bauru-Hotels-La-Dolce-Villa.h10658188.Hotel-Information) > > [Itamambuca Eco Resort](https://www.expedia.co.uk/Ubatuba-Hotels-Itamambuca-Eco-Resort.h6148791.Hotel-Information) > > [Qoya São Paulo Paulista, Curio Collection by Hilton](https://www.expedia.co.uk/Sao-Paulo-Hotels-Qoya-Sao-Paulo-Curio-By-Hilton.h89804494.Hotel-Information) > > [Wakoshi Tobu Hotel](https://www.expedia.co.uk/Saitama-Hotels-Wakoshi-Tobu-Hotel.h40135307.Hotel-Information) > > [Penny Hedge, Whitby by Marston's Inns](https://www.expedia.co.uk/Whitby-Hotels-Penny-Hedge-By-Marstons-Inns.h33724251.Hotel-Information) > > [Fast Sleep Suites by Slaviero Hotéis dentro do Aeroporto Guarulhos Terminal 2, desembarque Oeste](https://www.expedia.co.uk/Sao-Paulo-Hotels-Fast-Sleep-Suites-By-Slaviero-Hoteis.h91293369.Hotel-Information) > > [HOTEL NEVADA](https://www.expedia.co.uk/Ubatuba-Hotels-HOTEL-NEVADA.h78282448.Hotel-Information) ### Flights > [Flights from Kirkwall (KOI) to Aberdeen (ABZ)](https://www.expedia.co.uk/lp/flights/koi/abz/kirkwall-to-aberdeen) > > [Flights from Chichester (QUG) to Edinburgh (EDI)](https://www.expedia.co.uk/lp/flights/qug/edi/chichester-to-edinburgh) > > [Flights from Houston (IAH) to Edinburgh (EDI)](https://www.expedia.co.uk/lp/flights/iah/edi/houston-to-edinburgh) ### Activities ### Packages > [Merida Holidays](https://www.expedia.co.uk/Merida.d5140.Holidays-City-Breaks) > > [Avicii Arena](https://www.expedia.co.uk/Avicii-Arena-Stockholm.d502915.Attraction) ### General ---