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Reviews of Hotel Nicol's

2 out of 5
Hotel Nicol's
Camino Gudamendi 21, San Sebastián, Gipuzkoa

Reviews

7.8

Good

Rating 10 - Excellent. 31 out of 124 reviews" "
Rating 8 - Good. 59 out of 124 reviews" "
Rating 6 - Okay. 26 out of 124 reviews" "
Rating 4 - Poor. 6 out of 124 reviews" "
Rating 2 - Terrible. 2 out of 124 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Stayed 2 nights in Oct 2019

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet hotel above San Sebastián.
A great hotel with helpful staff, a nice view, and good breakfast. Nice and quiet away from the hustle and bustle of downtown San Sebastián. No restaurant for dinner but just a short walk to an area of local restaurants. I highly recommend Hotel Nicol’s!
Stayed 1 night in Jul 2019

10/10 Excellent

Mireya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a country side style hotel, just so close to San Sebastián . Ideal location para hikers and walkers !!! Could be a walk to the beach , However , it has a bus service with a good scheduling. Hotel provides breakfast only.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

8/10 Good

ricardo, france

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was my birthday and i could not believe but they gave me a bottle of champs and chocs they were really nice and would go back again and will tell all of our friends
Stayed 2 nights in Nov 2018

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice place but we didn’t get any sleep. There was a dog barking all night long then a rooster started in at 5 am. This is in a rural area a little out of town for my likings. Not convenient. The staff was real nice and it was clean.
Stayed 3 nights in Sep 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2018

8/10 Good

blake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2018

10/10 Excellent

Tim, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were welcomed by a very friendly gentleman who took the time to explain where we were and what facilities were available to us. The location was spectacular and it was so nice to have some outside space. There was a cafe and restaurant on site and the breakfast gave us plenty of choice. We absolutely loved it and really didn't want to leave. Thank you for making our stay so memorable!
Stayed 3 nights in Aug 2018
Response from Isabel on 4 Sept 2018
Thank you very much for your comments!. We are glad to know that you had a nice stay in Hotel Nicol's and we'll be very pleased to welcome you any time. Best Regards. Isabel Uribe - Hotel Nicol's

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little clam outside San Sebastian
I loved the setting of the hotel in the heights of Monte Igeldo. It is a bit outside the city and really feels like the countryside. The people are friendly and we appreciated their services.
Stayed 5 nights in May 2018

8/10 Good

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value
Very beautiful grounds with nice large room. Noisy at night could hear banging??? Other than that it was fantastic, good communication too. Would stay again and reccomnend!
Stayed 1 night in May 2018
Response from Isabel on 15 May 2018
Thanks for staying with us! We work hard to make our guests happy and appreciate your feedback! Looking forward to welcoming you soon! Best Regards Isabel Hotel Nicol's

8/10 Good

Joaquum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Very good. Excellent service . In an amazing area and will use this Hotel on my return to Portugal in August.
Stayed 1 night in May 2018
Response from Isabel on 7 May 2018
Thank you very much for your comments. We are glad to know that you had a nice stay in Hotel Nicol's and we'll be very pleased to wellcome you in August. We wish you spend a great time in Portugal!! Best Regards, Isabel Uribe Hotel Nicol's

8/10 Good

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Isabel on 22 Apr 2018
Thank you very much for your comments Garry. We are glad to hear you had a good experience in our hotel and we hope you enjoyed your stay in our city. Best wishes from San Sebastian! Isabel Uribe Hotel Nicol's

6/10 Okay

Lisa, Edmonton

Liked: Cleanliness, staff & service
Disliked: Room comfort
Quaint hotel but terrible road
The road to the hotel is very steep and narrow - a comment on the website should be made. We didn’t do for dinner as we were concerned about driving it at night.
Stayed 1 night in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
good for value
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Staff Ever
Isabelle and Regina were excellent!
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

Camilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and welcoming staff
We were given a very warm welcome and the receptionist was very helpful, giving us advice on how to get the local buses and where to visit. Clean room - shame we didn't have a sea view but the room was very quiet which was welcome.
Stayed 2 nights in Aug 2017
Thank you very much for your comments Camilla. We are glad to hear you had a good experience in our hotel and we hope you enjoyed your stay in our city. Best wishes from San Sebastian!

10/10 Excellent

Joe, Kentucky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little gem in the hills above San Sebastian
Apprehensive about the distance of the hotel from downtown San Sebastian, I was pleasantly surprised to find it was just a small downhill stroll from a bus stop which went to the heart of San Sebastian. It had a beautiful view overlooking the Atlantic and a wonderfully helpful support staff, especially Sergio. It even had free computer access right in the lobby; most of the pricier hotels had no computer access at all. It's simple and plain but a quiet and beautiful place to stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything very clean and well maintained, could use some renovation but very good for its price. The location of the hotel is great, lots of opportunities for an easy hike with great views (tip: walk down the Camino Tximistarri and closer to the end of it start following the signs for "Mirador"). There are two types of rooms - with a view on the ocean and view on the garden (also not bad). Lots of parking space in the shadow of trees. Short and scenic drive to the city. 5 minute drive or 30 minute walk to Monte Igueldo (I recommend the Alai restaurant there). Staff is super nice, I could speak both English and basic Spanish with them. On-site restaurant is very basic but overall not bad. Wi-Fi sometimes unstable.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

2/10 Terrible

Jose, NYC

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Out of the way and lacking modern comforts.
Felt overcharged for essentially a one star property.

4/10 Poor

claire

Disliked: Property conditions & facilities, room comfort

8/10 Good

John, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded expectations
Fantastic location with stunning view. Highly recommended and we will return.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & Practical
The staff were very friendly and helpful both on reception and in the restaurant. The room was extremely clean and adequate. Unfortunately, the last 3 hotels we had used were privately owned so provided a more homely feel whereas this was a clean, practical hotel with no personal touches and felt a little clinical. That being said it was comfortable, clean and had a view of the sea from our balcony. There was also off road parking which was great. The approach to the hotel boasted amazing views of the sea and cliff edge but this was via the back road in and not the way our sat nav tried to take us.

8/10 Good

Rodney, Colorado USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
We had a sea side room and it was nice enough, we unfortunately had a electric transformer in our view. The staff was courteous and the room was good.

6/10 Okay

Verified traveller

8/10 Good

Ken, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean hotel up in the hills overlooking the sea. Friendly staff but barking dogs at night. The main hotel building far superior to the new annexe. A ten minute drive or bus trip - the excellent No 16 - into town centre.

8/10 Good

paddy, ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Great hotel..
Amazing location was great for us with a car. Hotel was great but a bit noisy at night from other rooms. Great staff and great stay.

10/10 Excellent

Johnny Sac, Virginia - USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very peaceful
I gave the location a 4, because it is a little away from the action in san Sebastian. For me it was closer to a 5. There is efficient low cost bus service to the city. The ride is beautiful. When you return from the beach, shopping, or partying in San Sebastian you arrive back in a beautiful serene country atmosphere. There is a small town within walking distance with a couple of bars and two VERY good restaurants. I booked for three nights and stayed a forth......

8/10 Good

iñaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un entorno bucolico, ideal para escapadas romanticas personal muy atento y eficaz , excelente relacion calidad precio
Stayed 1 night in Nov 2019

10/10 Excellent

Jean Thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nos gustó el servicio. No nos gusto el bar u restaurante cerrados y falta de sala de estar
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Es un sitio muy tranquilo donde poder descansar. La cama muy cómoda. Muy limpio. EL personal muy amable. No había restaurante pero sí un bar para poder desayunar, aparte del buffet. En el pueblo, no muy lejos, hay bares y restaurantes.
Stayed 2 nights in Jul 2019

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

8/10 Good

Didier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel situé un peu en dehors de San Sébastien, à environ 4km du centre et de la vieille ville, calme et très bien entretenu. Personels très agréable, chambres très propes, bonne literie, reproche, juste du savon dans la salle de bain, un gel douche serait le bienvenu, à prévoir si vous y allez
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Nada del otro mundo, las vistas son espectaculares
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Está en las afueras del centro; si bien no está muy lejos, no es un camino para caminar. Hay transporte público que pasa cada 20 minutos o el taxi que cobra alrededor de 15 euros.
Stayed 1 night in Jun 2019

10/10 Excellent

Martinez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super, service et accueil excellent, un plaisir de communiquer avec le personnel. Encore merci au personnel de l'hotel
Stayed 5 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Jesús manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Kate, Ploërmel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hôtel très accueillant.
C'était notre troisième séjour à Hôtel Nicols, le premier était par hasard, mais depuis c'est notre hôtel de choix en visitant San Sébastien. L'hôtel semble être dans la compagne, tranquille, mais au même temps très proche de la plage et aussi la centre ville. L'équipe est toujours très accueillant, souriant et prêt à aider.
Stayed 2 nights in Sep 2018

10/10 Excellent

Ulf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Nice hotel with a lovely garden. Very nice and helpful staff. Very good bar with big drinks. You need a car to get here, even if it is just a few kilometres from San Sebastian's centre.
Stayed 1 night in Jul 2018
Response from Isabel on 4 Sept 2018
Thank you very much for your comments. We are glad to know that you had a nice stay in Hotel Nicol's and we'll be very pleased to welcome you any time. These remarks encourage us to keep on working and improving. Best Regards - Isabel Uribe - Hotel Nicol's