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Reviews of Posada Nativa Lizard House

3 out of 5
Posada Nativa Lizard House
Avenida 20 de Julio No. 5 - 185, San Andrés, San Andres y Providencia

Reviews

6.2
Rating 10 - Excellent. 3 out of 30 reviews" "
Rating 8 - Good. 11 out of 30 reviews" "
Rating 6 - Okay. 6 out of 30 reviews" "
Rating 4 - Poor. 6 out of 30 reviews" "
Rating 2 - Terrible. 4 out of 30 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

5.6/10

Property conditions & facilities

Reviews

8/10 Good

PepeOrtiz, Colorado Home town Chicago.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The please is always kept clean there is a attendant at 8am always. they will help to get you around. Grocery store one block away very safe. The Beach is walking distant about 10minute walk. The dislike the wifi is very slow mosquitos in the night you need a lot of spray or lotion. I really like that the kitchen is open for you to cook and save money. I recommend this place I will always stay there when I visit.
Stayed 3 nights in Sep 2018
Response from Posada Lizard House on 25 Sept 2018
Mr. Pepe Ortiz-Expedia, for us was granted having you in our Posada Lizard House. You're always welcome home. Thank you very much for you opinion. Cordially, EDWINA BRYAN Reservation Department

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not what the pictures look like. Very, very small and very far from the beach
Stayed 2 nights in Sep 2017

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort

6/10 Okay

Olga, Colombia

Liked: Staff & service
Disliked: Room comfort
Cheap and clean posada
The posada was OK, just like the price. We had a problem with the reservation but at the end we had a small room, where we could sleep one night.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Do not waste your pennies
The only nice thing about this posada was the staff. They were nice and accommodating. But still they cannot make up for the conditions. We reserved a triple room and received a room with a full size bed (for two people) and a couch. I guess the couch was meant to count as a bed. The closet is literally an open shelf in front of the door. The bathroom is a shoebox and don't get me started on describing the shower. The water is cold (ok - it's Colombia) and there is no showerhead. The water falls out of the bare pipe like a weak waterfall. Forget about pressure. There is more expensive lodging on the island. I regret not spending a little more money for better accommodations.

2/10 Terrible

Jacobus, Bogota

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Not a pleasant welcome to the Carribean
I arrived for a late check in, but emailed the hotel twice in advance about this. No problem it was said. When I got dropped off by the taxi late at night, nobody was there to let me in! I had to stand in the street for an hour and could have been robbed. I made an international long distance call, at huge cost to me to hotels.com asking for help, I was told they will contact the allocations department, was put on hold and then after 12 minutes was cut off by hotels.com! Nobody called me back and nobody emailed me either. The owner of the place did arrive after an hour and I was left in. The next morning he wanted full payment for my stay in advance, after 50% was already paid months in advance. The owner's dogs are allowed to bark at the most inopportune times, which frequently woke me up. The owner of the hotel also let himself into my room whilst I was out to turn off the aircon, explaining later that it is for environmental reasons. This despite the fact that I am extremely heat and humidity sensitive and the weatherforecast said that it felt like 36C during my stay there, which necessitated a cool room to return to. I fully realise that this is a cheap hotel, but I am not complaining about the amenities. You get what you pay for. But I do have a big problem with how that place is run and how I was treated by hotels.com

8/10 Good

JOSE ROBERTO, Miami Beach , FL

Great Location nice people
I been in the Hostal for 3 nights and the owner and staff was pretty kind to assist me in all my need . Room was perfectly clean and the idea to have the ability to prepare and cook my meals in the share kitchen and all other appliances was awesome.

8/10 Good

Stacha, USA

Liked: Cleanliness, property conditions & facilities
Home-like, quaint , family
Clean room with friendly family : . Small hotel with few rooms but nice home feel. No hot water which isn't far fetched in San Andrés . Did have great AC and wifi which was all we needed .

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
La atención muy buena, lugar aseado y cercanía al centro.
Stayed 2 nights in Jun 2019
Response from Ernesto Velez on 18 Jul 2019
Muchas gracias por sus comentarios.

4/10 Poor

Rosana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uma decepção!!
Quando chegamos nos colocaram em um quarto fora da pousada que dava diretamente na rua. Um Quarto duplo espaçoso porem sem janelas (tinha uma minuscula e alta) feio, só tinha ar condicionado em um deles, cheio de grades e trancas o que deu uma impressão de lugar perigoso. Quando argumentamos com o proprietário que não foi isso que o site oferecia, que "compramos outro produto" ele respondeu que a obrigação dele era ter um quarto disponível, não importava qual.Que s não estávamos satisfeitas que procurássemos outro lugar mas que cobraria a diária do mesmo jeito.Nos sentimos enganadas e o preço que pagamos não valia o que ele nos ofereceu. E nem cogitou desconto por esse quarto tão diferente do anunciado.Colchões péssimos!! Apenas foram gentis guardando nossa mala no período que fomos para providencia e depois após o check out. Não recomendaria essa pousada. Foi nosso único aborrecimento na viagem. Nas demais pousadas (2) só tivemos surpresas boas e atendimento gentil por parte de todos.
Stayed 2 nights in Feb 2018

4/10 Poor

Rodrigo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pode melhorar
Apesar da simpatia dos proprietários, a pousada deixou a desejar nos aspectos de conforto e limpeza.

4/10 Poor

Guilherme B

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel simples, estava em reforma, pousada ficou sem ninguém na recepção algumas vezes quando chegamos fomos informados que nosso quarto estava com problemas e tivemos que ficar em uma pousada próxima. A pousada que ficamos não tinha WIFI e fomos separados do outro casal com o qual viajamos.

4/10 Poor

Thaís, Salvador - BA

Disliked: Staff & service, property conditions & facilities
Muito simples!
Escolhemos essa pousada devido ao custo uma vez que iríamos passar apenas uma noite, chegaríamos a noite umas 22:30 e sairíamos pela manhã as 8:00 para fazer os passeios e não voltaríamos mais. Quando chegamos na pousada ficamos bastante surpresos, a pousada estava em reforma/ampliação e o corredor que dá para a "recepção"estava todo sujo. A pousada é bem simples, os donos fazem o check in em um livro e tudo é bem rústico. Nossos amigos que estavam em outro quarto foram avisados e transferidos para outra pousada próxima devido a problema no quarto em que eles tinham reservado, tudo avisado assim na hora do check in as 22:30 da noite. Eles deixam as chaves do quarto e da entrada da "casa", a pousada uma casa, com os hóspedes e por isso acabam deixando a recepção sozinha, sem funcionários. Como não tem bebidas no quarto eles deixam na recepção uma geladeira com bebidas para que possamos comprar porém quando precisamos pegar não tinha ninguém e a geladeira fica trancada, ou seja, a pousada fica muito solta e sem um devido acompanhamento. Eu indicaria essa pousada apenas para pessoas que vão ficar uma noite, que querem economizar e que não estão á procura de conforto. Caso contrario, fuja! A água do chuveiro é muito fria, as toalhas de banho são coloridas/estampadas o que a meu ver dificulta a identificação de limpeza. A cama de casal é pequena. Os donos foram muito simpáticos e receptivos mas foram isso não tenho pontos positivos para apresentar!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pior experiência de viagem ! Frustração ...
Ao chegar me receberam muito mal e disseram que eu não teria como ficar . Simplesmente cancelaram sem comunicar nada devido à falta de pagamento de 50% antes , sendo que os termos do contrato não havia especificações sobre o pagamento antecipado , só no check in ou check out. péssimo atendimento e falta de organização , ética profissional , horrível ! Lugar ruim .... Localização , barulho de construção ...

8/10 Good

Keila, Rio de Janeiro

Liked: Cleanliness, staff & service, room comfort
Pousada familiar agradável perto do centro
Atendimento excelente dos donos e dos funcionários. Todos super prestativos, nos deram informações bem úteis sobre passeios, atividades, localização e dicas importantíssimas, como por exemplo cuidados com o Sol na ilha, que é muito forte e queima mesmo! Isso fez toda a diferença para aproveitarmos bem as nossas férias. O quarto era bem confortável (chuveiro temperatura ambiente, ar, tv, ventilador e frigobar) e quando voltávamos estava limpíssimo todos os dias. Tínhamos bastante privacidade e liberdade para ir e vir a hora que quiséssemos.
Quarto
Quarto
Nossa bagunça

6/10 Okay

Juliana

Disliked: Staff & service, property conditions & facilities
Pode melhorar
É um hotel relativamente próximo ao centro, o atendendente foi muito atencioso, a limpeza estava satisfatória, camas confortáveis, ar condicionado e frigobar funcionaram bem. O ponto negativo foi o chuveiro, além de nao ser eletrico, caia somente um fiozinho de água, o banho foi bem complicado. Não oferecem café da manhã.

8/10 Good

Not Provided, Zürich

Liked: Cleanliness, staff & service, property conditions & facilities
Simple, small but clean and friendly, good price
Very good accommodation for this price in San Andres. Simple, small but clean and perfect to stay a couple of nights. Super friendly hosts, waited up for me till midnight after I called an told them my plane was delayed and provided me with the necessary.

10/10 Excellent

ALEXIS ALVEIRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Nelson

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Engaño
El servicio fue regular empezando porque las fotos que muetran por internet no es como son y ademas solo se tuvo servicio de TV unicamente dos dias, no servicio wifi, aseo de baños regular. y bastante retirado de la playa

4/10 Poor

Nelson, Abu Dhabi

Disliked: Property conditions & facilities, room comfort
staff ok, but hotel/room quality below average
Staff and attention was good, no complains. However, the hotel/rooms quality is quite below the average of a similar ranked hotel... not sure yet how "hotels.com" accept to advertise this as a 3-stars (could not be compared to). The neighboring is not very comfortable, feels unsafe, and is not close to the beach e.g. you need to take a cab or prepare for a long walk. I am sorry, but I felt we made a mistake when selected this hotel, but we realized when arrived there, and since the booking conditions are "non refundable", we have to stay-somehow for not to loose the money. I will not recommend it to a friend of mine, neither I will comeback here.

6/10 Okay

German A, Medellín

Liked: Cleanliness
Buena posada de paso
Una experiencia tal y como la esperábamos, ni más, ni menos

10/10 Excellent

jhonny ewards, Cali, Colombia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un buen sitio para hospedarte.
Super bien todo, la atención en la posada fue excelente, el sitio muy tranquilo para descanzar y queda relativamente serca de la playa y para las compras, mil gracias a todos y en especial a la sra Gladys la encargada, que siempre nos doy solución a lo que necesitamos.

8/10 Good

Juan Carlos, Medellin

Liked: Cleanliness, staff & service
Plan de amigos en San Andres > Lizard House
La estadía es agradable, el sitio es silencioso, la parte externa no está muy bien pero las habitaciones son comodas y comfortables. Las personas que lo atienden son amables y agradables, encuentras servicio de wifi (se puede mejorar), cuenta con baño con agua dulce (no de lluvia ni de mar), y está cerca de la zona comercial de la isla (15 minutos caminando)

8/10 Good

Oscar Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

John, mosquera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
todo oka
Bien

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Das Hotel ist ein wenig abgelegen vom Zentrum. Kleines Zimmer. Personal sehr freundlich und hilfsbereit

6/10 Okay

mary luz, medellin, antioquia. colombia

Liked: Cleanliness, staff & service, room comfort
la posada esta muy bien ubicada, cerca a la zona comercial y el aeropuerto (el costo del taxi fue de 14 mil pesos colombianos), es una posada modesta aunque muy cómoda la habitación (ventilador y aire acondicionado), la atención fue muy buena.

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Alejandro, Montréal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Posada Nativa Lizard House
Estuve hospedado de lunes a viernes y el servicio fue muy bueno. Se siente uno como en casa. Cuenta con las comodidades propias de una posada, pero la diferencia la marca el personal y los propietarios. Es una muy buena experiencia. El aseo es muy bueno y me asombró que en un clima como el de San Andrés no hubiera visto una sola cucaracha.