Title: ARCOTEL Castellani Salzburg Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # ARCOTEL Castellani Salzburg Pet-friendly hotel connected to the convention centre in Salzburg with 2 restaurants ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/10000/4000/3908/w3837h2558x3y3-f78632d7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Junior Suite | 1 bedroom, premium bedding, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/1000000/10000/4000/3908/fc4850ea.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/4000/3908/134722e0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/10000/4000/3908/d4fed38e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/1000000/10000/4000/3908/c6e75664.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies ARCOTEL Castellani Salzburg welcomes guests with a tranquil garden and cozy library. Dine outdoors at on-site restaurants or relax with drinks at the bar. Enjoy high-speed WiFi and dry cleaning services. Helpful staff can guide you to the nearby Salzburg Cathedral. 8.4 Very good ## Popular amenities - Bar - Gym - Parking available - 24/7 front desk - Room service - Pet-friendly £105 includes taxes & fees 28 Sept - 29 Sept ## Room options ### Check availability for these dates # Tonight [Sept 18 - Sept 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=3908&PinnedHotelID=3908&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=3908&PinnedHotelID=3908&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 19 - Sept 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-20&selected=3908&PinnedHotelID=3908&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-20&selected=3908&PinnedHotelID=3908&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 19 - Sept 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=3908&PinnedHotelID=3908&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=3908&PinnedHotelID=3908&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=3908&PinnedHotelID=3908&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=3908&PinnedHotelID=3908&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 4 of 4 rooms ![Comfort Double Room | 1 bedroom, premium bedding, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/1000000/10000/4000/3908/w3837h2391x3y4-e3fcce2e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double Room ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds LED TV Hypo-allergenic bedding Pillow menu Premium bedding - Sleeps 2 - 1 Queen Bed ![Superior Double Room | 1 bedroom, premium bedding, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/1000000/10000/4000/3908/w3836h2521x4y4-d49ebf71.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 9.4 Exceptional 16 reviews ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds LED TV Hypo-allergenic bedding Pillow menu Rollaway/extra beds - 258 sq ft - Sleeps 3 - 1 Queen Bed ![Deluxe Room | 1 bedroom, premium bedding, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/1000000/10000/4000/3908/0f479993.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 8.6 Excellent 4 reviews ### Highlights Soundproofed Air conditioning Heating Free rollaway/extra beds Free cots/infant beds LED TV Hypo-allergenic bedding Pillow menu - 215 sq ft - Sleeps 3 - 1 Queen Bed ![Junior Suite | 1 bedroom, premium bedding, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/1000000/10000/4000/3908/b0066bc5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds LED TV Hypo-allergenic bedding Pillow menu Rollaway/extra beds - 344 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed ## You may also like Ad ![Suite | 1 bedroom, hypo-allergenic bedding, free minibar, in-room safe](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/67000000/66390000/66381300/66381298/398ecb19_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### HYPERION Hotel Salzburg City Centre Salzburg - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 786 reviews £223 includes taxes & fees 21 Sept - 22 Sept [](https://www.expedia.co.uk/Salzburg-Hotels-Hyperion-Hotel-Salzburg.h66381298.Hotel-Information?chkin=2025-9-21&chkout=2025-9-22&rm1=a2®ionId=3350&destination=Salzburg&destType=MARKET&latLong=47.80194,13.04528&searchId=cfa4af5d-2abf-4cad-bc28-c6dd9d63ef09&top_cur=GBP) Ad ![Breakfast, lunch, dinner served; al fresco dining ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/1600/1590/5492007a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Radisson Blu Hotel Altstadt City Centre Salzburg - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 786 reviews £158 includes taxes & fees 19 Oct - 20 Oct [](https://www.expedia.co.uk/Salzburg-Hotels-Radisson-Blu-Hotel-Altstadt.h1590.Hotel-Information?chkin=2025-10-19&chkout=2025-10-20&rm1=a2®ionId=3350&destination=Salzburg&destType=MARKET&latLong=47.80194,13.04528&searchId=cfa4af5d-2abf-4cad-bc28-c6dd9d63ef09&top_cur=GBP) Ad ![Lounge](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/21500/21425/541cd14b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Arabella Jagdhof Resort am Fuschlsee, a Tribute Portfolio Hotel Hof bei Salzburg - On private beach - Pool - Pet-friendly - Kids pool 9.2 Wonderful 166 reviews £161 includes taxes & fees 21 Sept - 22 Sept [](https://www.expedia.co.uk/Hof-Bei-Salzburg-Hotels-Arabella-Jagdhof-Resort-Am-Fuschlsee.h21425.Hotel-Information?chkin=2025-9-21&chkout=2025-9-22&rm1=a2®ionId=3350&destination=Salzburg&destType=MARKET&latLong=47.80194,13.04528&searchId=cfa4af5d-2abf-4cad-bc28-c6dd9d63ef09&top_cur=GBP) Ad ![Premium bedding, down duvets, minibar, in-room safe](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/24000/23969/e5d07625_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Sacher Salzburg City Centre Salzburg - Spa - Pet-friendly - Free WiFi - Restaurant 9.6 Exceptional 1,001 reviews £443 includes taxes & fees 5 Oct - 6 Oct [](https://www.expedia.co.uk/Salzburg-Hotels-Hotel-Sacher-Salzburg.h23969.Hotel-Information?chkin=2025-10-5&chkout=2025-10-6&rm1=a2®ionId=3350&destination=Salzburg&destType=MARKET&latLong=47.80194,13.04528&searchId=cfa4af5d-2abf-4cad-bc28-c6dd9d63ef09&top_cur=GBP) Ad ![Sports facility](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/58000000/57560000/57555400/57555315/4212fabe_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Best Western Hotel am Walserberg Wals-Siezenheim - Pet-friendly - Parking included - Free WiFi - Restaurant 7.6 Good 155 reviews £100 includes taxes & fees 19 Oct - 20 Oct [](https://www.expedia.co.uk/Wals-Siezenheim-Hotels-Hotel-Servus-Europa.h57555315.Hotel-Information?chkin=2025-10-19&chkout=2025-10-20&rm1=a2®ionId=3350&destination=Salzburg&destType=MARKET&latLong=47.80194,13.04528&searchId=cfa4af5d-2abf-4cad-bc28-c6dd9d63ef09&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSalzburg-Hotels-ARCOTEL-Castellani-Salzburg.h3908.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSalzburg-Hotels-ARCOTEL-Castellani-Salzburg.h3908.Hotel-Information) ## About the area Located near a boardwalk, ARCOTEL Castellani Salzburg is in Salzburg-Süd neighbourhood and is connected to a shopping centre. Marionette Museum and Mozart's Birthplace are cultural highlights, and some of the area's landmarks include Mirabell Palace and Nonnberg Abbey. Looking to enjoy an event or a game while in town? See what's happening at Salzburgarena or Wals Siezenheim Stadium. Rafting and surfing/body boarding offer great chances to get out on the surrounding water, or you can seek out an adventure with rock climbing and hiking/biking trails nearby. [Visit our Salzburg travel guide](https://www.expedia.co.uk/Salzburg.dx3350) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C47.79244%2C13.06100&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=DpUTv-CZiqVBHlKU_g1CY_kXgtY=) Alpenstrasse 6, Salzburg, Salzburg, 5020 ### What's nearby - Salzburg Cathedral - 17 min walk - 0.9 miles - Fortress Hohensalzburg - 17 min walk - 0.9 miles - Salzburg Christmas Market - 19 min walk - 1.0 mile - Mirabell Palace - 3 min drive - 1.3 miles - Mozart's Birthplace - 3 min drive - 1.3 miles ### Getting around - Salzburg Aigen S-Bahn - 5 min drive - Salzburg Aiglhof Station - 6 min drive - Salzburg (SZG-W.A. Mozart) - 21 min drive ### Restaurants - ‪Restaurant Chinesische Mauer - ‬3 min drive - ‪220GRAD Nonntal - ‬11 min walk - ‪Unikum - ‬9 min walk - ‪Cafe Justizia - ‬10 min walk - ‪ARGEkultur Salzburg - ‬7 min walk ## About this property ### ARCOTEL Castellani Salzburg Upscale hotel near Salzburg Christmas Market A terrace, a garden and a library are just a few of the amenities provided at ARCOTEL Castellani Salzburg. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and al fresco dining. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as dry cleaning/laundry services and a bar. You'll also find perks such as: - Buffet breakfast (surcharge), self-parking (surcharge) and express check-out - A 24-hour front desk, concierge services and a water dispenser - Multilingual staff, a lift and a front desk safe Room features All 154 rooms feature comforts such as premium bedding and pillow menus, as well as thoughtful touches such as free WiFi and air conditioning. More conveniences in all rooms include: - Highchairs, children's books and art supplies - Hypo-allergenic bedding and free cots/infant beds - Bathrooms with free toiletries and hairdryers - 48-inch LED TVs with satellite channels - Electric kettles, heating and daily housekeeping ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Covered parking on site (EUR 23 per day) - Wheelchair-accessible parking available ### Food and drink - Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 22 per person - 2 restaurants - A bar/lounge - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Da Capo Bar - Restaurant Eschenbach - Restaurant Salieri ### Things to do - Gym - Library - TV in common areas ### Family friendly - Art supplies - Children's books - High chair - In-room cot - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Lockers - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 3,983 square feet of conference space - Business centre - Computer station - Meeting rooms ### Outdoors - Garden - Picnic area - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 4 floors - Ballroom - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Free cot - Hypo-allergenic bedding - Pillow menu - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - 48-inch LED TV with satellite channels ### Food and drink - Electric kettle - Limited room service ### More - Air conditioning (climate-controlled) - Heating - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in time starts at 3:00 PM Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Contactless check-out Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 15 per pet, per day Food and water bowls are available ### Children and extra beds Children are welcome Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: EUR 50.00 per stay - A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately EUR 22 per person - Covered self-parking fee: EUR 23 per day - Pet fee: EUR 15 per pet, per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### National rating Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars. ### Property is also known as Castellani Parkhotel Castellani Parkhotel Hotel Castellani Parkhotel Hotel Salzburg Castellani Parkhotel Salzburg ARCOTEL Castellani Salzburg Hotel ARCOTEL Castellani Hotel ARCOTEL Castellani Salzburg ARCOTEL Castellani ARCOTEL Castellani Salzburg Hotel ARCOTEL Castellani Salzburg Salzburg ARCOTEL Castellani Salzburg Hotel Salzburg ## Frequently asked questions ### Is ARCOTEL Castellani Salzburg pet-friendly? > Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per day. ### How much does it cost to stay at ARCOTEL Castellani Salzburg? > As of 18 Sept 2025, prices found for a 1-night stay for 2 adults at ARCOTEL Castellani Salzburg on 28 Sept 2025 start from £105.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Salzburg-Hotels-ARCOTEL-Castellani-Salzburg.h3908.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at ARCOTEL Castellani Salzburg? > Self-parking is available for EUR 23 per day. ### What time is check-in at ARCOTEL Castellani Salzburg? > Check-in begins at 3:00 PM. ### What time is check-out at ARCOTEL Castellani Salzburg? > Checkout is at 11:00 AM. ### Where is ARCOTEL Castellani Salzburg located? > Located in Salzburg-Süd, this hotel is within 1 mi (2 km) of Nonnberg Abbey and Salzburg Christmas Market. Mozart Monument and Salzburg Glockenspiel are also within 1 mile (2 km). Salzburg Aigen S-Bahn is 20 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## ARCOTEL Castellani Salzburg Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 253 8 - Good 216 6 - Okay 74 4 - Poor 22 2 - Terrible 14 ### 9.0/10 Cleanliness ### 8.6/10 Staff & service ### 8.4/10 Amenities ### 8.6/10 Property conditions & facilities ### 8.6/10 Eco-friendliness ### 10/10 Excellent #### John 9 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was fine excellent. ##### John Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Anna 8 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location to Old town Salzburg. Nice, cozy, and e-co friendly hotel. It was pleasure to stay in this hotel. I would definitely re-booking this hotel if I visiting Salzburg. ##### Anna Stayed 3 nights in May 2025 ### 10/10 Excellent #### Ninad 2 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is excellent and the staff are friendly and helpful. Parking for us was a challenge due to the weekend. Walkable to main Salzburg attractions, but not for the elderly. Excellent for adult travellers. ##### Ninad Stayed 2 nights in May 2025 ### 10/10 Excellent #### Anton 15 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities It was pretty good. They gave me a bus pass for my entire stay and helped me with navigating around the city. This was not given to me at check in, so you might have to ask. It’s not too far from the old town and the city is very walkable. If you like walking, this hotel is good. Breakfast was also okay. The room was spacious. ##### Anton Stayed 5 nights in Jul 2025 ### 8/10 Good #### Kevin 4 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities Nice hotel. ##### Kevin Stayed 1 night in Oct 2024 ### 10/10 Excellent #### William 28 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel for visiting Salzburg Very pleasant stay, clean and room very nice ##### William Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Michael 2 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I liked the hotel and the area ##### Michael Stayed 5 nights in Dec 2023 ### 4/10 Poor #### Michael 17 Jul 2025 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities Lovely rooms. Good location for my activities. BUT Wifi completely unacceptable - weak or non-existent. Hotel claims to let you decide when to have the room made up, but ignores your these choices - even when you book online - and come after day 3. Staff friendly but slow - even trivial transactions take 5-10 minutes. Next time I will try other hotels and use the impressive local transit (free from your hotel if you stay 3 days or more, but not offered by this hotel - you have to know to ask). ##### Michael Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Davor 1 Jul 2023 Nice hotel with nice personnel ##### Davor Stayed 1 night in Jun 2023 ### 10/10 Excellent #### Yoni 12 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful service and hotel Great hotel near by to my office With big room that facing to the garden. Very good breakfast ![](https://a.travel-assets.com/ugc/hotel-reviews/F8A47BB0775F86BD5F9A7C88389D0B0F5B53BB541673509755266.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/A4764415F13220A727B402DE4921FF1CDD24557F1673509742300.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F7AA0D71323C9BBB21D5D99F94176519A8EE62A81673509742546.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/633DCCA63ADFA981FF743AC10A7F5D27E4633A191673509739375.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Yoni Stayed 1 night in Jan 2023 ### 10/10 Excellent #### Yuval 22 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great value for money comfortable bed and nice amenities. Solid breakfast ##### Yuval Stayed 1 night in Jan 2023 ### 8/10 Good #### Luke 27 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved the hotel, lovely room. Our only feedback to stop it being a 5 was that the shower could of been better - quite a minor thing but when walking round in cold we both enjoy hot shower when back. Hotel spotlessly clean too, we really enjoyed our time in the hotel and Salzburg. ##### Luke Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### Melissa 6 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved our stay here. The property is lovely and the room is very comfortable. The staff are also phenomenal. We dropped a necklace down the drain in the sink and Victoria helped us fish it out - she was incredible kind, patient and innovative with her problem solving. The hotel is lucky to have her on staff there! ##### Melissa Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Diane 21 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved our room with the separate living space with a couch and chair. Beautiful view from the 4th floor. Very comfortable bed and pillows. Nice to have the shutters to close at night. Paid $18EU/person to have breakfast included which consisted of some hot food(eggs, sausage and bacon) as well as cold meats, cheeses, granola. Walk to downtown was approximately 25 minutes but bus service nearby. Would definitely recommend this hotel. ##### Diane Stayed 5 nights in Dec 2024 ### 10/10 Excellent #### Verified traveller 16 Sept 2024 Liked: Cleanliness, property conditions & facilities, room comfort Restaurant at hotel closed. Only one towel in bathroom ##### Verified traveller Stayed 1 night in Sep 2024 ### 8/10 Good #### John 15 Dec 2024 Liked: Cleanliness, staff & service Room was average for the price. Paint on the ceiling was peeling and bubbling. No refrigerator. Staff was very nice. ##### John Stayed 1 night in Dec 2024 ### 8/10 Good #### Dumitru 27 Jul 2023 Liked: Cleanliness, staff & service, amenities It was ok. ##### Dumitru Stayed 3 nights in Jul 2023 ### 10/10 Excellent #### Ruben 13 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities A bit away from sightseeing, but public transport is available a couple of blocks away or you can just enjoy an easy walk. We were allowed to check in early, also thanks to an online form sent to us in advance. Only thing, in the form that we had to agree with online there was breakfast included, but found out we had to pay extra. No regrets, though, because it was a good menu. We really enjoyed out stay there. ##### Ruben ### 10/10 Excellent #### Milan 17 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities Different ! ##### Milan Stayed 1 night in Dec 2023 ### 6/10 Okay #### Amandeep 31 Dec 2023 Liked: Cleanliness, amenities To order room service, one has to go down to the reception. No intercom. Maintenance issue was not resolved even after asking for two days. Finally gave up on it. Breakfast selection can be better. ##### Amandeep Stayed 3 nights in Dec 2023 ### 2/10 Terrible #### Verified traveller 26 Aug 2022 Disliked: Cleanliness, staff & service, property conditions & facilities #### Not Recommended ! The hotel receptionist gave us a different room (lower grade than the one we booked) and she refused our request to have a room in a higher level saying that the hotel was fully booked while it wasn’t as we checked online! The room was not clean I had to clean by my self , they just sent a welcome cake to apologize after letting us wait more than 40 minutes after check in time !!! ![](https://a.travel-assets.com/ugc/hotel-reviews/35B83442214E1AFF409A5323920367AE8E1886C61661517759996.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8F5C9250FB095B2A44CF93A4799D85223B454E311661517762246.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Aug 2022 ### 2/10 Terrible #### Karen 4 Dec 2023 Disliked: Staff & service Horrible customer service. Tried calling the property numerous times when all the trains were canceled due to a snow storm. They did not answer the phone and then charged me the full rate stating i did not cancel in time. I will be sure to never book through this chain again. ##### Karen ### 2/10 Terrible #### Karen 6 Dec 2023 Disliked: Staff & service Horrible staff and customer service. Snow storm prevented travel to hotel area. Snow storm was on news. Attempted to call the hotel without any answer, emailed them without a response. Finally received a response telling me they couldn't help me because i booked through a third party. Was charged full price to include five breakfasts we were not there to have. Refused to be helpful in any way. The storm made local news today showing how it shut down all trains to the area. I will never book with this chain again. So unprofessionalism. Stay away if you want good customer service ##### Karen ### 4/10 Poor #### Hans Peter 22 Aug 2025 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service Rezeptionspersonal kann NICHT güßenu ##### Hans Peter Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Friedrich 4 Aug 2025 ##### Friedrich Stayed 1 night in Jul 2025 ## Expedia's Latest Trends ### Hotels > [White Hart Hotel & Apartments](https://www.expedia.co.uk/Harrogate-Hotels-White-Hart-Hotel.h11062547.Hotel-Information) > > [IMLAUER Hotel Pitter Salzburg](https://www.expedia.co.uk/Salzburg-Hotels-IMLAUER-Hotel-Pitter-Salzburg.h13075.Hotel-Information) > > [The Silk Rooms at Freemasons Inn](https://www.expedia.co.uk/Knutsford-Hotels-The-Silk-Rooms-At-Freemasons-Inn.h93566194.Hotel-Information) > > [Travelodge by Wyndham San Francisco Bay](https://www.expedia.co.uk/San-Francisco-Hotels-Travelodge-By-Wyndham-San-Francisco-Bay.h34731.Hotel-Information) > > [Holiday Inn Salzburg City by IHG](https://www.expedia.co.uk/Salzburg-Hotels-Holiday-Inn-Salzburg-City.h1449411.Hotel-Information) > > [Gilpin Hotel & Lake House](https://www.expedia.co.uk/Windermere-Hotels-Gilpin-Hotel-Lake-House.h1217567.Hotel-Information) > > [Dorint City-Hotel Salzburg](https://www.expedia.co.uk/Salzburg-Hotels-Dorint-City-Hotel-Salzburg.h4464.Hotel-Information) > > [5 Star Hotels in Taba Heights](https://www.expedia.co.uk/5Star-Taba-Heights-Hotels.s50-0-d553248635995343361.Travel-Guide-Filter-Hotels) > > [Leonardo Boutique Hotel Salzburg Gablerbräu](https://www.expedia.co.uk/Salzburg-Hotels-Star-Inn-Hotel-Premium-Salzburg-Gablerbrau.h1085775.Hotel-Information) > > [Urban Stay Salzburg City](https://www.expedia.co.uk/Salzburg-Hotels-Urban-Stay-Salzburg-City.h15494928.Hotel-Information) > > [Best Western Plus Amedia Art Salzburg](https://www.expedia.co.uk/Salzburg-Hotels-Best-Western-Plus-Amedia-Art-Salzburg.h3636700.Hotel-Information) > > [NH Collection Salzburg City](https://www.expedia.co.uk/Salzburg-Hotels-NH-Salzburg-City.h5542.Hotel-Information) > > [All-Inclusive Hotels in Kingston](https://www.expedia.co.uk/Kingston-Hotels-All-Inclusive-Hotel.0-0-d180034-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Radisson Blu Hotel Altstadt](https://www.expedia.co.uk/Salzburg-Hotels-Radisson-Blu-Hotel-Altstadt.h1590.Hotel-Information) > > [Leonardo Hotel Salzburg City Center](https://www.expedia.co.uk/Salzburg-Hotels-Star-Inn-Hotel-Salzburg-Zentrum.h2051581.Hotel-Information) > > [MarriottHotelsResorts Hotels in Holborn](https://www.expedia.co.uk/Holborn-London-Hotels-Marriott-Hotels-Resorts.0-n179519-0--bMarriottHotelsResorts.Travel-Guide-Filter-Hotels) > > [HYPERION Hotel Salzburg](https://www.expedia.co.uk/Salzburg-Hotels-Hyperion-Hotel-Salzburg.h66381298.Hotel-Information) > > [Hotels near Hanifaru Bay](https://www.expedia.co.uk/Hanifaru-Bay-Hotels.0-l553248633861862901-0.Travel-Guide-Filter-Hotels) > > [Wyndham Garden Munich Messe](https://www.expedia.co.uk/Munich-Hotels-Wyndham-Garden-Munich-Messe.h29328523.Hotel-Information) > > [Pestana CR7 Marrakech](https://www.expedia.co.uk/Marrakech-Hotels-Pestana-CR7-Marrakech.h71502736.Hotel-Information) > > [Le Meridien New Delhi](https://www.expedia.co.uk/Delhi-Hotels-Le-Meridien-New-Delhi.h531648.Hotel-Information) > > [Hotel Sacher Salzburg](https://www.expedia.co.uk/Salzburg-Hotels-Hotel-Sacher-Salzburg.h23969.Hotel-Information) ### Flights > [Flights from London (LHR) to Málaga (AGP)](https://www.expedia.co.uk/lp/flights/lhr/agp/london-to-malaga) > > [Flights from Toronto (YYZ) to Birmingham (BHX)](https://www.expedia.co.uk/lp/flights/yyz/bhx/toronto-to-birmingham) ### Cars > [Car hire in Lahore](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Lahore.d2068.Car-Hire-Guide) ### Packages > [Tokyo Holidays](https://www.expedia.co.uk/Tokyo.d179900.Holidays-City-Breaks) ### General > [Visit Hyderabad](https://www.expedia.co.uk/Hyderabad.dx6053329)