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Reviews of Holiday Inn Express Redding North, an IHG Hotel

2.5 out of 5
Holiday Inn Express Redding North, an IHG Hotel
1286 Twin View Blvd, Redding, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 17 out of 28 reviews" "
Rating 8 - Good. 6 out of 28 reviews" "
Rating 6 - Okay. 4 out of 28 reviews" "
Rating 4 - Poor. 0 out of 28 reviews" "
Rating 2 - Terrible. 1 out of 28 reviews" "

9.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great breakfast, friendly staff, only negative was the sink wasn’t draining as the stopper would not stay open.
Stayed 1 night in Apr 2024

8/10 Good

joann, Graham

Liked: Staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from ShirleyTillman on 8 Apr 2024
Thank you for your response, we hope to see you again.

10/10 Excellent

Jazmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Shirley Tillman/General Manager on 4 Apr 2024
Thank you for your response to our survey, we are happy you enjoyed your stay with us. We hope to see you again soon.

6/10 Okay

Robert, Abbotsford

Travelled with family
Liked: Staff & service, property conditions & facilities
Noisy ac
Stayed 1 night in Mar 2024
Response from Shirley Tillman/General Manager on 4 Apr 2024
Thank you for taking the time to fill out this survey, we appreciate your business and thank you for staying with us.

10/10 Excellent

Loretta, Tualatin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and updated property. It was noisy due to the proximity to the freeway.
Stayed 1 night in Mar 2024
Response from Shirley Tillman/General Manager on 1 Apr 2024
Thank you for leaving a review. We are happy to hear that you enjoyed your stay with us, with the exception of the noisy freeway. We hope to see you again soon.

8/10 Good

Samuel R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff service
Stayed 1 night in Mar 2024
Response from Shirley Tillman/General Manager on 27 Mar 2024
Thank you for taking the time to review our survey, we are happy to hear that you enjoyed your stay.

2/10 Terrible

Joanne

Travelled with family, Travelled with pets
Disliked: Staff & service, property conditions & facilities
Booked online with Expedia for pet friendly hotel, walked in to check in and the staff presented like they had no idea that anyone would be checking in as well as saying they are not a pet friendly hotel. The staff was not inviting or friendly at all, if anything it looked like a very unprofessional lovey. Hardly looks like a hotel at all, no sign outside. Glad we walked away from this place.
Stayed 1 night in Mar 2024
Response from Shirley Tillman/General Manager on 27 Mar 2024
We would like to apologize for the "no pet policy" we have in place, however we do accept service animals, as stated on the website. Thank you for your time to reply to the survey.

10/10 Excellent

Sharon, Clarksville

Liked: Cleanliness, staff & service, property conditions & facilities
The staff went out of the way to ensure my stay was pleasant.
Stayed 5 nights in Mar 2024
Response from Shirley Tillman/General Manager on 27 Mar 2024
We are happy to hear that you enjoyed your stay with us and that our staff was very helpful. My staff is doing a great job.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was welcoming and the rooms were excellent!
Stayed 1 night in Mar 2024
Response from Shirley Tillman/General Manager on 19 Mar 2024
We are happy you stayed with us an enjoyed your stay, hope to see you again soonl

8/10 Good

Raynald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very good
Stayed 1 night in Mar 2024
Response from Shirley Tillman/General Manager on 18 Mar 2024
Thank you, we are happy you enjoyed your stay with us and hope to see you again.

10/10 Excellent

Karen, stockton

Liked: Cleanliness
Stayed 2 nights in Mar 2024
Response from Shirley Tillman/General Manager on 19 Mar 2024
Thank you for taking our survey, we are happy to hear that you enjoyed your stay. Hope to see you again.

10/10 Excellent

Lisa

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. The room was clean and well appointed. Very convenient location to the Bethel Conference we were attending. We appreciate the breakfast and would be happy to stay there again.
Stayed 4 nights in Mar 2024
Response from Shirley Tillman/General Manager on 18 Mar 2024
Thank you for the nice review, we are working hard to to keep all our guests happy and comfortable. We will see you again, soon.

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. Very helpful. And the property super clean.
Stayed 4 nights in Feb 2024
Response from General Manager Shirley Tillman on 4 Mar 2024
Thank you for your response. We are glad you enjoyed your stay with us. Hope to see you again soon.