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Reviews of Motel 6 Redding, CA - South

2 out of 5
Motel 6 Redding, CA - South
2385 Bechelli Ln, Redding, CA

Reviews

6.8
Rating 10 - Excellent. 247 out of 1002 reviews" "
Rating 8 - Good. 276 out of 1002 reviews" "
Rating 6 - Okay. 194 out of 1002 reviews" "
Rating 4 - Poor. 125 out of 1002 reviews" "
Rating 2 - Terrible. 160 out of 1002 reviews" "

6.8/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Kathy

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff person was very helpful and issued a refund for me. The room I reserved (handicapped) was not available, so I was issued an "upgraded" room meaning, TV, Microwave, refrigerator, coffee pot. That room had none of those. She gave me another room and it had not been cleaned...bed unmade. I requested a refund and went elsewhere.
Stayed 1 night in Apr 2024

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities
The staff there is amazing
Stayed 6 nights in Apr 2024

4/10 Poor

Jessica, Coquitlam

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Never would have stayed here if we’d known how terrible the neighborhood was. Syringes in the grass surrounding the property, burn spots on the suite side tables. Did not feel safe. Really great staff though, which was a big plus
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 23 Apr 2024
Hi Jessica,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

6/10 Okay

Tareef

Liked: Cleanliness, staff & service
You get what you pay for. It's cheap. So the area wasn't great (saw someone dumpster diving as I was parking), I could hear noises outside in the morning, they only had a bar of soap (no shampoo), cleaning was just sufficient (no active piles of dirt but limescale on fixtures, etc), etc. The bed was comfy enough, though, and the wifi worked, so it did what I needed to, if not anything more than that.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 23 Apr 2024
Hi Tareef, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

10/10 Excellent

Ciara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend Bechelli.
Stayed 3 nights in Mar 2024
Response from Brand Experience Team on 11 Apr 2024
Hi Ciara,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet. Better service than the other Motel 6.
Stayed 7 nights in Mar 2024
Response from Brand Experience Team on 11 Apr 2024
Hi Daniel,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

6/10 Okay

Tad

Travelled with pets
Liked: Cleanliness, staff & service, amenities
Being next to the highway didn't help the road noise level.
Stayed 1 night in Mar 2024

8/10 Good

Ernest

Stay
Stayed 1 night in Mar 2024
Response from Nancy Y. on 19 Mar 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

Vivian

Travelled with partner
Liked: Staff & service
Ok
Stayed 2 nights in Mar 2024
Response from Nancy Y. on 19 Mar 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

4/10 Poor

Ramiro

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Room had a very strong dirty smell. Unhoused people within the premises sitting on the parking lot smoking.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 12 Mar 2024
Hi Ramiro,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Dora

Travelled with family
People are very friendly and nice and kind.. I was having a bad day ! Ones I got to front desk!! Everything changed..
Stayed 1 night in Feb 2024
Response from Management on 24 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is greatly appreciated! We are glad you enjoyed your stay with us and we hope to see you again soon.

10/10 Excellent

Charles

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Management on 24 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is greatly appreciated! We are glad you enjoyed your stay with us and we hope to see you again soon.

4/10 Poor

Maria

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room smells cigarettes… I got really sick from that! Allergies! People room upstairs noises! I had to leave at 2 am had no other room to transfer! Messed my night! I could not find st this time another hotel to go! And!!! I had to sleep in my car! It was not pleasant!
Stayed 2 nights in Feb 2024
Response from Management on 24 Feb 2024
Thank you for taking the time to leave us your feedback. It is greatly appreicatied. I apologize for failing to excede your expectations and I hope you will give us another chance in the future to offer you satisfactory accomodations.

4/10 Poor

Johanna, Redding

Disliked: Cleanliness
No towels, only hand towels. Bathroom would flood every time it was used.
Stayed 5 nights in Jan 2024
Response from Management on 24 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is greatly appreciated.I would like to apologize for failing to excede your expectations and I hope you will give us another opportunity in the future to better acomodate you.

10/10 Excellent

Oswaldo

Stayed 3 nights in Feb 2024

10/10 Excellent

Daniel, Apache Junction

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 22 Feb 2024
We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

6/10 Okay

Alton

Liked: Staff & service
I had to purchase the used of a microwave and refrigerator. Suggestion; you should charge a refundable deposit like other facilities. Thank you!
Stayed 3 nights in Jan 2024
Response from Brand Experience Team on 14 Feb 2024
Hi Alton,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Timothy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 14 Feb 2024
Hi Timothy,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Robert

Disliked: Cleanliness, amenities, property conditions & facilities
End table had soda residue and floor was dirty. Parking lot had trash. 'Residents' noisy.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 14 Feb 2024
Hi Robert,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Derek

Liked: Staff & service, room comfort
The front desk clerk was super friendly and helpful, I made the mistake of taking a smoking room, other than that it was exactly what I needed. A nice break from my travel to sleep and recharge, at only 67 dollars. Really affordable, super convenient.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 14 Feb 2024
Hi DerekWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

2/10 Terrible

Dorothy

Travelled with family
Stayed 1 night in Jan 2024
Response from Management on 24 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is greatly appreciated.I apologize for failing to excede your expectations and I hope you will give us another opportunity to better acomodate you in the future.

8/10 Good

Justin

Stayed 1 night in Jan 2024
Response from Management on 24 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is greatly appreciated! We are glad you enjoyed your stay with us and we hope to see you again soon.

6/10 Okay

Johanna, Redding

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Dec 2023
Response from Management on 24 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is greatly appreciated.

6/10 Okay

Leslee

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management on 29 Dec 2023
Thank you for providing your feedback. We would love to hear how we could improve our guest experience. Please let us know the best contact method to reach you!

6/10 Okay

Guy

Liked: Staff & service
Stayed 1 night in Dec 2023
Response from Management on 29 Dec 2023
Thank you for providing your feedback. We would love to hear how we could improve our guest experience. Please let us know the best contact method to reach you!

10/10 Excellent

Lance

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Management on 29 Dec 2023
Thank you for providing your honest feedback! We hope your travels will bring you back soon!

6/10 Okay

James

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Management on 29 Dec 2023
Thank you for providing your feedback! We hope your travels will bring you back soon!

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Management on 29 Dec 2023
Thank you for providing your feedback! We hope your travels will bring you back!

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management on 29 Dec 2023
Thank you for providing your feedback! We hope your travels will bring you back!

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 29 Nov 2023
Hi Joe,Thank you for the amazing rating!! Maz K.#Team6

2/10 Terrible

Veronica, Naches

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Management on 12 Nov 2023
Thank you for your feedback! I apologize for any inconviences that happened during your stay and would love the opportunity to restore your confidence in us if given the chance.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uu
Stayed 1 night in Oct 2023
Response from Management on 4 Nov 2023
Thank you for your feedback, we will share this with our staff and use it as a learning experience on how to improve and provide the best experience for our guests!

10/10 Excellent

Rose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Management on 4 Nov 2023
Thank you for your feedback, we will share this with our staff and use it as a learning experience on how to improve and provide the best experience for our guests!

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great but the bed, it was very noisy, I was afraid to move, didn’t want to wake up my hubby. Mattress/bed should be replaced once they have been used for 3 years or more
Stayed 1 night in Oct 2023
Response from Management on 24 Oct 2023
Thank you for your feedback! We hope to better Accommodate you if your travels bring you back.

10/10 Excellent

Max

Liked: Cleanliness, amenities
Great
Stayed 1 night in Oct 2023
Response from Management on 22 Oct 2023
Thank you for your feedback! We appreciate you choosing to stay with us and hope to see you again!

6/10 Okay

Shannon

Stayed 1 night in Oct 2023
Response from Management on 12 Nov 2023
Thank you for your valued feedback. We hope your travels will bring you back!

2/10 Terrible

Alan

Disliked: Amenities
Toilet was broken and the air conditioner made a terrible sound when it rains
Stayed 1 night in Oct 2023
Response from Management on 16 Oct 2023
Dear Valued Guest, We apologize your stay was not up to your standards. We hope if given the chance again we can restore your confidence in us.

8/10 Good

Orrin

Liked: Cleanliness, staff & service, room comfort
Quiet & Clean
Typical mid grade Motel 6. It was clean and the staff was very friendly & helpful. I changed my plans and arrived about 1/2 hour before check in time. She said that was fine, I could check in and she found me a room where I could park my motorcycle in front of my room in a quiet and safe place.
Stayed 1 night in Oct 2023
Response from Management on 16 Oct 2023
Thank you for your feedback! We are delighted to have been able to accomidate you. We hope your travels will bring you back.

6/10 Okay

Theresa

Travelled with group
Needed an inexpensive room for the 20 year olds to stay after a concert. They said the beds were not the best and a smoke alarm with a dying battery chirped all night. Better than having them drive all night but probably wouldn’t choose again.
Stayed 1 night in Sep 2023
Response from Management on 4 Nov 2023
Thank you for your feedback, we will share this with our staff and use it as a learning experience on how to improve and provide the best experience for our guests!

2/10 Terrible

STEVE

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Will never stay at a motel 6 again.
Stayed 1 night in Oct 2023
Response from Management on 16 Oct 2023
Dear Valued Guest, We apologize your stay was not up to your standards. We hope if given the chance again we can restore your confidence in us.

6/10 Okay

JT

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from Management on 4 Nov 2023
Thank you for your feedback, we will share this with our staff and use it as a learning experience on how to improve and provide the best experience for our guests!

8/10 Good

Norman

Stayed 1 night in Sep 2023
Response from Management on 3 Oct 2023
Thank you for providing your honest feedback! We hope your travels will bring you back!

10/10 Excellent

April

Stayed 1 night in Sep 2023
Response from Management on 29 Sept 2023
Thank you for your feedback! We are delighted to meet your expecations. We hope your travels will bring you back soon!

4/10 Poor

Eric

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The bed was swaybacked. Doesn’t matter that it was soft or hard, it wasn’t flat.
Stayed 1 night in Sep 2023
Response from Management on 29 Sept 2023
Dear Valued Guest,Thank you for providing your feedback with us. We apologize for any incoviences that you have experienced. We hope we can restore your confiedence if given the chance.

2/10 Terrible

Jennifer

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The first room had dirty shots on it than the second room had dirty towels hanging up in the bathroom!
Stayed 1 night in Sep 2023
Response from Management on 29 Sept 2023
Dear Valued Guest,Thank you for providing your feedback with us. We apologize for any incoviences that you have experienced. We hope we can restore your confiedence if given the chance.

10/10 Excellent

mingchu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Management on 29 Sept 2023
Thank you for providing your honest feedback. We greatly appreciate it and hope to see you again!

6/10 Okay

Yvonne

Stayed 1 night in Jul 2023
Response from Management on 18 Sept 2023
Thank you for providing your feedback! Your feedback helps us learn how to improve the guest experience in anyway we can. We hope your travels will bring you back!

4/10 Poor

Van

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Sep 2023
Response from Management on 29 Sept 2023
Dear Valued Guest,Thank you for providing your feedback with us. We apologize for any incoviences that you have experienced. We hope we can restore your confiedence if given the chance.

10/10 Excellent

Marie

Travelled with pets
The room needed some extra care on the floors. Skin drain was very slow. Mattress was comfortable and the lighting in the parking lot was awesome.
Stayed 1 night in Sep 2023
Response from Management on 18 Sept 2023
Thank you for your feedback! We will use this as a learning and training experience to create a better experience for our guests. We hope your travels will bring you back again!

2/10 Terrible

Pratish

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Terrible experience
The room was
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 20 Sept 2023
Hi Pratish,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6