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Reviews of Motel 6 Redding, CA - Central

2 out of 5
Motel 6 Redding, CA - Central
1640 Hilltop Dr, Redding, CA

Reviews

7.0

Good

Rating 10 - Excellent. 149 out of 610 reviews" "
Rating 8 - Good. 185 out of 610 reviews" "
Rating 6 - Okay. 140 out of 610 reviews" "
Rating 4 - Poor. 65 out of 610 reviews" "
Rating 2 - Terrible. 71 out of 610 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean & quiet
Stayed 1 night in May 2024

6/10 Okay

Bruce

Travelled with family
Liked: Staff & service
I like that the employees are courteous, the check in was prompt and they kept the rooms cleaned daily. What we didn't like? Since I'm military, there should be a coffee pots in the rooms and still should have continental breakfast.The beds were soft, needed replacement, very uncomfortable with your back, specially we're in the older groups, it was noisy, you can hear people talking from outside, the smoke was coming into our room. There should be a designated smoking areas, to give respect to others who are trying to quit smoking or who have quit smoking. But in the end, we'll will keep using motel 6 because they all don't have the same rating.
Stayed 1 night in May 2024
Response from Brand Experience Team on 21 May 2024
Hi Bruce, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

6/10 Okay

Bruce

Liked: Cleanliness, staff & service
What I like is the check in. It was fast and the motel attendant was courteous and the price wasn't terrible. I would stay in motel 6 again. What I didn't like was, since I stayed for 5 days was, there was no breakfast , no coffee in the room, the other tenants would smoke outside my door and I was smelling what they were smoking in my room, people were loud outside and noisy while they were in the rooms. The beds in my room were soft and hurting my back when I get up in the morning. My wife was complaining because her back was hurting too in the morning. But overall, the room was clean, the employees were courteous and stay was alright. Will I choose to stay in motel 6 again? My answer is, yes, if course! Thank you for this survey,
Stayed 4 nights in May 2024
Response from Brand Experience Team on 21 May 2024
Hi Bruce, Thank you for taking time to share your review with us. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests.Maz K.#Team6

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower unit is brand new and clean, withgood hot water, but claustrophobic for a big guy. However the shower will accommodate someone over 6 feet without bending. One of the better Motel 6's I've used.
Stayed 1 night in May 2024
Response from Brand Experience Team on 21 May 2024
Hi Charles,Thank you so much for sharing your kind words. We work hard to make your visit the best experience possible. We look forward to seeing you again soon!Maz K. #Team6

6/10 Okay

Marjorie

Travelled with partner
Liked: Staff & service, amenities
Could be quieter and for such a small room. But they did let us check in earlier and were very nice.
Stayed 1 night in May 2024
Response from Nancy Y. on 15 May 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

8/10 Good

Gail

Travelled with pets
Liked: Cleanliness, staff & service, amenities
Pet friendly rooms & conveniently located property is very important to me, as well as the price per night. Very much appreciate posted policy and enforcement that sex trafficking will be reported & prosecuted !
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 1 May 2024
Hi Gail, Thanks for your review, we really appreciate the support.Natalie #Team6

6/10 Okay

Elijah

Stayed 5 nights in Mar 2024
Response from Nancy Y. on 3 May 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 Excellent

Octavio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean rooms I am impressed for the price great definitely will stay here again
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 23 Apr 2024
Hi Octavio,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

8/10 Good

sherri

Liked: Cleanliness, staff & service
Friendly staff and clean room
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 23 Apr 2024
Hi Traveler,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon. Safe Travels! Maz K.#Team6

4/10 Poor

Jessica

Liked: Staff & service
Disliked: Cleanliness
Cons.. Despite there being a no smoking sign on the door my room smelled like an old ash tray. The floor was filthy. There were hairs on the shower floor. I kept my sandals on walking around and in the shower. My clothes absorbed the terrible smell of the room. Pros.. staff was friendly. The sheets and towels looked clean enough. Would never stay here again though.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 23 Apr 2024
Hi Jessica,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

israel, San Bruno

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 4 Apr 2024
Hi Israel, Thank you for the perfect rating!Natalie #Team6

8/10 Good

Kathleen

The property was pretty nice, no complaints really, but it was just bare. The room was very nice and clean. Some of the lights didn’t work.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 29 Mar 2024
Hi Kathleen,Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

8/10 Good

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were nice enough to let me check in early, staff is friendly. Rooms are clean . Good price for rooom has everything you need to feel at home
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 27 Mar 2024
Hi Tony, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and comfy for a nights stay when travel
Stayed 1 night in Mar 2024
Response from Nancy Y. on 19 Mar 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Jerome

Stayed 1 night in Mar 2024

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
For the price. I would recommend to anyone. Clean place good staff, no bugs
Stayed 3 nights in Mar 2024
Response from Nancy Y. on 19 Mar 2024
Thank you for positively rating your stay!!Nancy Y.#Team6

10/10 Excellent

Veronica, Victoria

Stayed 1 night in Mar 2024

2/10 Terrible

Jocelyn

Stayed 1 night in Feb 2024
Response from Brand Experience Team on 29 Mar 2024
Hi Jocelyn,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

8/10 Good

Wilma L

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Was very close to the freeway
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 29 Feb 2024
Hi Wilma,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

vincent

Liked: Cleanliness, property conditions & facilities, room comfort
Satisfied
Stayed 1 night in Feb 2024
Response from Nancy Y. on 8 Mar 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 3 nights in Feb 2024
Response from Brand Experience Team on 22 Feb 2024
Hi Michael,Thank you for the perfect rating!! Maz K.#Team6

8/10 Good

Snizhana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty and abandoned pool looks creepy. Especially at night time.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 22 Feb 2024
Hi Snizhana, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Nancy Y. on 23 Feb 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
420
Stayed 1 night in Feb 2024
Response from Nancy Y. on 23 Feb 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Nancy Y. on 14 Feb 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Nancy Y. on 14 Feb 2024
Thank you for positively rating your stay!!Nancy Y.#Team6

4/10 Poor

Nick

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The blankets were very thin maybe they thought by adding 3 sheets it would be warmer. Yes there was a heater if it work only blew cold air and it was set at 85 degrees. The water never got hot.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 14 Feb 2024
Hi Nick,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

8/10 Good

Rachel

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff. Helped with providing a convenient place to park our uhaul& trailer.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 9 Jan 2024
Hi Rachel,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

6/10 Okay

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Is an average Motel which is conveniently situated. We have stayed here many times for overnight stays in the past when we come to visit family in the area.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 9 Jan 2024
Hi Lisa,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

8/10 Good

Joe

Stayed 1 night in Dec 2023

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

2/10 Terrible

Deborah

Travelled with family, Business traveller
Disliked: Amenities
Motel clerk had an attitude, rude, frowny face, showed pretty bad customer service. It started when my son and I walked in to get a room we had reserved for two nights. My son just moved to another address he was in process of changing address on his ID. This clerk attitude changed he acted like my son was a criminal. He was only going to have him stay just for one night. Pretty BAD HOSPITALITY. I didn’t like how this clerk acted so rudely plus on top of that he was training another person, pretty bad example of a trainer to teach a person good customer service. I’ve been in customer service never treat a sorry to customer so poorly like this gentleman did. Sorry to make this story long . We left we did not stay there we went to La Quinta Inn they had a smile on there face and accepted my son’s ID even though his address was different we stayed two nights as we had planned. Thank you La Quinta Inn for showing excellent HOSPITALITY!!!! By the way Motel 6 charged us both $89.99 took it out of our bank accounts for not staying there.
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on 19 Dec 2023
Hi Deborah, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Kaur J.#Team6

8/10 Good

Ferdinand

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Nick

Travelled with partner
Liked: Staff & service, amenities
The door had a big gap...it did close all the way,
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 13 Dec 2023
Hi Nick, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

6/10 Okay

Kayla

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Its really comfortable and clean. My o ly complaints are about a night time employee who decided to charge me $50 for my Boyfriend to come by for 10 minutes after work. I am aware of a extra fee for extra individuals just not $50 for my partner to visit long enough to smoke a cigarette and leave because of the employee coming outside and staring us both down. I am kinda surprised by the professionalism.
Stayed 3 nights in Nov 2023
Response from Brand Experience Team on 29 Nov 2023
Hi Kayla,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

8/10 Good

Debra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2023

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very clean, had a fridge and microwave in it. The ice machines work. The staff are very friendly and kind.
Stayed 7 nights in Nov 2023
Response from Brand Experience Team on 29 Nov 2023
Hi KaylaWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Oct 2023

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Clean easy freeway access
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 1 Nov 2023
Hi Elaine,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

4/10 Poor

Teresa

Disliked: Cleanliness, staff & service, property conditions & facilities
It is what it is, a Motel 6, you get what you pay for. Having said that, it really wasn't all that cheap. The room was poor, not very clean and had a leaking toilet.
Response from Brand Experience Team on 27 Sept 2023
Hi Teresa, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

4/10 Poor

Tak

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2023

6/10 Okay

Jay

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Check in dude was low in charisma and cheerfulness. After a long drive, a smile and a hello is nicer than someone looking like checking you in is like taking out the trash. I have had my car robbed in Redding before ... they have lots of signs saying they are not responsible for stolen valuables. I know that's normal, but doesn't feel great. Looked like they did have a security camera, which the loser Red Lion Inn did not when my bikes got ripped off.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 13 Sept 2023
Hi Jay, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

8/10 Good

Dwight

Liked: Property conditions & facilities
Covered the basics. I was tired on arrival and slept well.
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 23 Aug 2023
Hi Dwight, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 Excellent

Donald, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Just fine
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 9 Aug 2023
Hi Donald,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

AMY

Liked: Cleanliness, staff & service, property conditions & facilities
Came over 11:00pm. booked through expedia. Got a room which is the best deal around. Wish i was here earlier to eat at Matzalans before they closed. Glad i ddint spend more for a room for laying my head to sleep.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 2 Aug 2023
Hi Amy,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

8/10 Good

Kenton, Spanaway

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean room. Good price.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 27 Jul 2023
Hi Kenton,Thank you for positively rating your stay!!Lilith#Team6

10/10 Excellent

Ralph

Travelled with family and small children
Liked: Property conditions & facilities
Nice. Old.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 27 Jul 2023
Hi Ralph,Thank you for the perfect rating!!Lilith#Team6

10/10 Excellent

Christina

Stayed 1 night in Jul 2023

8/10 Good

Douglas

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Cleaner and better maintained than other Motel 6 properties where I’ve stayed. One unusual and somewhat irritating quirk: they required presentation of state ID for every guest. I suppose that’s some kind of security measure, but I had to leave the registration desk, return to the car to get my family members’ IDs, then walk back to the desk.
Stayed 1 night in Jun 2023
Response from Brand Experience Team on 19 Jul 2023
Hi Douglas, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6