Dear Selene,We appreciate your most sincere review of the Sensira Hotel. We do our best to offer the best experience and services to our guests and we are sorry we have not been able to achieve it this time we offer our sincere apologies for the displeasure you had during your stay and rest assured that each of your recommendations will be taken into account to improve our services.In spite of the displeasure and inconvenience you experienced during your stay, we hope you will visit us again to change the perspective you took and again an apology.

Dear Javier Thank you for choosing Sensira Resorts and Spa as host for your vacation and for taking the time to share with us the review of your recent stay with us.

Dear Kristyn,We appreciate your most sincere review of the Sensira Hotel.We do our best to offer the best experience and services to our guests and we are sorry we have not been able to achieve it this time we offer our sincere apologies for the displeasure you had during your stay and rest assured that each of your recommendations will be taken into account to improve our services.In spite of the displeasure and inconvenience you experienced during your stay, we hope you will visit us again to change the perspective you took and again an apology.

Dear ErikelaThank you for choosing Sensira Resorts and Spa as host for your vacation and for taking the time to share with us the review of your recent stay with us.It has been a great pleasure to have had you at Sensira and we look forward to your next visit very soon.Best regards,

Dear Aleris, Thank you very much for taking the time to leave us a comment. We are happy that you enjoyed the services offered during your stay. We work hard to provide the best experience for our guests. Your compliments mean a lot to us. However, we regret that you had some inconveniences during your stay, we appreciate your recommendations as they will allow us to improve the aspects mentioned and thus improve our services.Best regards.

Dear Dragan We would like to know what your experience was with us. Best regards

Dear OlgaWe appreciate your most sincere comments about Sensira Hotel.We are glad you enjoyed the services we offer, we work hard to provide the best attention and experience to each of our guests.The sargassum issue is really an issue, since it is something we cannot control, however, we are working to keep all our beaches cleaner, we are taking the corresponding measures to achieve this. Best Regards

Estimada Estefania, Gracias por elegir Sensira Resorts and Spa como anfitrión para sus vacaciones y por tomarse el tiempo de compartir con nosotros la reseña de su reciente estancia con nosotros.Esperamos que nos visiten pronto nuevamente, Saludos

Dear Michael We appreciate your most sincere comments about Sensira Hotel.We are glad you enjoyed the services we offer, we work hard to provide the best attention and experience to each of our guests.The sea-weed issue is an issue because it is something that we can not control or prevent, sometimes it is all clean and clear and there are days that are not so, however, we are working hard to have as clean as possible our beach, both as manpower and machinery. Best regards

Dear Yosue Thank you for choosing Sensira Resorts and Spa as host for your vacation and for taking the time to share with us the review of your recent stay with us.Best regards

Dear BrandiWe would like to know what your experience was with us.

Dear Hazel Thank you for choosing Sensira Resorts and Spa as host for your vacation and for taking the time to share with us the review of your recent stay with us.

Dear JessicaThank you for choosing Sensira Resorts and Spa as host for your vacation and for taking the time to share with us the review of your recent stay with us.

Dear Sandra Thank you for choosing Sensira Resorts and Spa as host for your vacation and for taking the time to share with us the review of your recent stay with us.Best Regards

Dear Ryan Thank you for choosing Sensira Resorts and Spa as host for your vacation and for taking the time to share with us the review of your recent stay with us.It has been a great pleasure to have had you at Sensira and we look forward to your next visit very soon.Best regards,

Dear Nik Thank you for choosing Sensira Resorts and Spa as host for your vacation and for taking the time to share with us the review of your recent stay with us.

Dear Joseph Thank you for choosing Sensira Resorts and Spa as host for your vacation and for taking the time to share with us the review of your recent stay with us.

Dear Moleak Thank you for choosing Sensira Resorts and Spa as host for your vacation and for taking the time to share with us the review of your recent stay with us.It has been a great pleasure to have had you at Sensira and we look forward to your next visit very soon.Best regards,

Dear Justin AllanThank you for choosing Sensira Resorts and Spa as host for your vacation and for taking the time to share with us the review of your recent stay with us.It has been a great pleasure to have had you at Sensira and we look forward to your next visit very soon.Best regards,

Dear Rony Thank you for choosing Sensira Resorts and Spa as host for your vacation and for taking the time to share with us the review of your recent stay with us.We do our best to offer the best experience and services to our guests and we are sorry we have not been able to achieve it this time we offer our sincere apologies for the displeasure you had during your stay and rest assured that each of your recommendations will be taken into account to improve our services.The sea-weed issue is an issue because it is something that we can not control or prevent, sometimes it is all clean and clear and there are days that are not so, however, we are working hard to have as clean as possible our beach, both as manpower and machinery.

Dear Thank you for choosing Sensira Resorts and Spa as host for your vacation and for taking the time to share with us the review of your recent stay with us.It has been a great pleasure to have had you at Sensira and we look forward to your next visit very soon.Best regards,

Dear Susan Thank you for choosing Sensira Resorts and Spa as host for your vacation and for taking the time to share with us the review of your recent stay with us.

Dear Freddy Thank you for choosing Sensira Resorts and Spa as host for your vacation and for taking the time to share with us the review of your recent stay with us.

Dear Oleg We would like to know what your experience was with us.

Dear Cyrus Thank you very much for all your comments, we are working every day to meet all the needs of all our guests, we love that they could enjoy all the food we have, we are also working to have more food options.Best Regards

Dear Reginald Thank you for choosing Sensira Resorts and Spa as host for your vacation and for taking the time to share with us the review of your recent stay with us.It has been a great pleasure to have had you at Sensira and we look forward to your next visit very soon.Best regards,

Dear Grant Thank you for choosing Sensira Resorts and Spa as host for your vacation and for taking the time to share with us the review of your recent stay with us.We work to provide a better service and quality facilities for all our customers, we hope you visit us soon to see all our improvements. Best Regards

Dear YingWe are sorry to hear that your experience at our hotel was not satisfactory.We would like to know what your experience was so that we can improve our services. Best regards

Dear Joyce Thank you for choosing Sensira Resorts and Spa as host for your vacation and for taking the time to share with us the review of your recent stay with us.It has been a great pleasure to have had you at Sensira and we look forward to your next visit very soon.Best regards,

Dear Grabiella Thank you for choosing Sensira Resorts and Spa as host for your vacation and for taking the time to share with us the review of your recent stay with us.We do our best to offer the best experience and services to our guests and we are sorry we have not been able to achieve it this time we offer our sincere apologies for the displeasure you had during your stay and rest assured that each of your recommendations will be taken into account to improve our services.In spite of the displeasure and inconvenience you experienced during your stay, we hope you will visit us again to change the perspective you took and again an apology.

Dear Ashley Thank you for choosing Sensira Resorts and Spa as host for your vacation and for taking the time to share with us the review of your recent stay with us.It has been a great pleasure to have had you at Sensira and we look forward to your next visit very soon.Best regards,

Dear Cintia We would like to know what your experience was with us.

Dear SukhdeepThank you for choosing Sensira Resorts and Spa as host for your vacation and for taking the time to share with us the review of your recent stay with us.It has been a great pleasure to have had you at Sensira and we look forward to your next visit very soon.Best regards,

Dear JOONWOOThank you for choosing Sensira Resorts and Spa as host for your vacation and for taking the time to share with us the review of your recent stay with us.It has been a great pleasure to have had you at Sensira and we look forward to your next visit very soon.Best regards,

Hello dear guest; we are very happy to read that your stay was wonderful in our resort, we are very pleased to know that you received the best treatment from the staff and that thanks to that they helped to make your stay even better, we appreciate your compliments to the nursery staff and especially to Jonathan, Omar and all the staff in general be sure that your comments will be forwarded to them, they will be very happy about that.We hope you visit us again, we will be more than happy to welcome you again.Best regards,

Hello dear guest;Thank you for taking the time to leave us a review of your recent stay. We are very happy to know that you enjoyed our services and amenities offered by our resort, as well as the friendly and professional treatment of our staff. The comments and suggestions of our guests are of utmost importance to us as they allow us to improve our services and offer a good service to all our guests.Again we appreciate your recommendations and visit to our hotel. We look forward to your visit, we will be more than happy to welcome you again.Best regards,

Hello dear guest;What a fabulous comment, it fills us with happiness to know that your experience at Sensira was very pleasant. We are more than satisfied to know that you enjoyed your stay and we hope you visit us again, we will be more than happy to welcome you and continue offering you a magnificent stay, we appreciate your kind words towards our staff, be sure that we will transmit your congratulations to all of them, who strive hard to provide excellent service to all our guests so that they all feel special.Best regards,

Hello dear guest;It fills us with happiness to know that your stay at the hotel was simply fantastic, we strive hard to offer all our guests a unique and unforgettable stay. We appreciate your kind words about our restaurants, especially the buffet and the Italian restaurant, as well as our evening entertainment. We are sorry you missed the Mexican show, but we hope the magic show made up for it, we are glad that our staff contributed to make your stay a very pleasant one especially Robert for providing exceptional service and fun for your children.We will be more than happy to welcome you back in the future to continue offering you a good service.Best regards,

Hello dear guest;Thank you for your beautiful words, we are glad to know that your experience with us was more than amazing. Our main goal is to provide our guests with an unforgettable stay and we are proud to know that our staff was professional, friendly and always available to help you at all times.We are so glad to hear that you enjoyed our rich cuisine, we are more than pleased that you found our resort ideal for family stays, with amenities to entertain children of all ages.We greatly appreciate your compliments on our staff and their unparalleled hospitality. We strive to exceed our guests' expectations and are happy to hear that your stay was amazing.We look forward to welcoming you back to our resort and continuing to provide you with exceptional service.Best regards,

Hello dear guest;We appreciate the time you took to leave us a comment about your recent stay with us. We are glad to hear that overall your stay was pleasant as you enjoyed the Ruby room and Rodrigo's excellent service.It is wonderful to read how our staff can make a difference in our guests' experience and we are very proud that Rodrigo provided such exceptional and personalized service during your stay.We are sorry to read that the dining experience did not live up to your expectations and that the presence of seaweed was an inconvenience that somewhat affected your enjoyment of our wonderful beach. We take your comment into account and will convey your concerns to the staff in charge of each area.We appreciate your compliments and your suggestions to improve our services, we are committed to provide our guests an unforgettable stay and your feedback is invaluable to achieve it. We hope to have the possibility to welcome you in the future and offer you an even more rewarding experience.Best regards,

Hello dear guest;We regret that the location of our resort was an inconvenience for you which did not meet your expectations in terms of proximity to amenities.We hope that, despite this inconvenience, you were able to enjoy the facilities and services we offer at our property.We sincerely appreciate your comments and look forward to having you back at our hotel to provide you with another more satisfying stay.Best regards,

Hello dear guest;We are very sorry for the inconvenience you experienced with your reservation, but we are proud that khaled, our receptionist, was able to solve it in a positive way for you, we are very happy to know that you were able to enjoy a room with ocean view and that the overall experience you had with us was good.We appreciate your comments about our facilities and rooms, as well as the view they give you, and we will take into account your suggestion about accessibility and variety of options in the buffet and room service, our main goal is always to improve and provide the best possible experience to our guests, so your comments are of utmost importance to us.We are pleased to know that, despite the small inconveniences, you found the place amazing and were able to enjoy the tranquility and relaxation that Sensira offers.We look forward to welcoming you back in the future and providing you with an even more wonderful experience. Best regards,

Hello dear guest;What a wonderful comment about your experience at our resort, we are thrilled to hear that you fell in love with the people and the service we provide.It is truly amazing to read that Rodrigo and our entire team exceeded your expectations with their professionalism, kindness, and attention to every detail. We are proud to know that they went out of their way to make your stay an incredible and unforgettable experience.We are extremely happy that all our staff was able to provide you with special moments and make your days even more incredible with their hospitality. We hope to have the opportunity to welcome you again in our resort and continue to make your vacations unforgettable experiences.Thank you for choosing us and letting us be part of your special moments, best regards.

Hello dear guest;We are delighted to hear that your experience at our resort was calm, clean and relaxing. Our goal is to provide our guests with a welcoming environment for them to feel comfortable during their stay where they can rest and relax.We go to great lengths to keep our facilities spotless and in pristine condition to ensure a pleasant experience for all of our guests.We greatly appreciate your feedback and hope you were able to enjoy all the services and amenities we offer.We hope to have the pleasure of welcoming you in the near future and continue to meet your expectations.Best regards,

Hello, we are sorry to hear that your experience at our hotel did not meet your expectations. We appreciate your honesty and thank you for taking the time to rate your stay. We are saddened to hear that we were unable to provide you with the exceptional experience that we strive to provide to all of our guests.We would like to apologize for any inconvenience you experienced during your stay. We appreciate your feedback.We look forward to the opportunity to welcome you back and show you the true quality of our hotel. We appreciate your choice and look forward to exceeding your expectations on a future visit.

Hello dear guest;What a wonderful review of your recent stay at Sensira.We are so pleased to hear that you enjoyed the amenities we offer, such as the conveniently placed towels in each chair and cabana, we also appreciate your compliments on the good food and our friendly staff.We are glad to hear that the rooms were to your liking plus the Ruby suite you booked. We are sorry to hear about the problem with the air conditioning in the room and the excess water on the floor when it was turned off. We will make a note of this and work to resolve it to ensure a much more comfortable stay in the future.Thank you again for your feedback and we look forward to seeing you again at the hotel in the future, best regards,

Hello! We are delighted to hear that you enjoyed your stay at our hotel so much. We sincerely appreciate your preference and the time you took to share your experience. Knowing that our guests have had an exceptional experience is truly gratifying for us.We would love to welcome you back in the future to provide you with another unforgettable stay. Our team will be happy to serve you again and make sure you enjoy all the wonderful aspects our hotel has to offer.Thank you again for choosing our hotel and for taking the time to rate us, we look forward to welcoming you back in the near future!

Hello! We are delighted to hear that you enjoyed your stay at our hotel so much. We sincerely appreciate your preference and the time you took to share your experience. Knowing that our guests have had an exceptional experience is truly gratifying for us.We would love to welcome you back in the future to provide you with another unforgettable stay. Our team will be happy to serve you again and make sure you enjoy all the wonderful aspects our hotel has to offer.Thank you again for choosing our hotel and for taking the time to rate us, we look forward to welcoming you back in the near future!

Hello dear guest;We greatly appreciate your comment about your stay with your 6 year old twins at our resort. We are pleased to hear that you enjoyed a wonderful and pleasant stay.It is great to know that you felt calm and safe allowing your children to also enjoy the amenities we have for them, including the buffet, pool etc. We are glad you were able to enjoy the variety of food available.We are sorry to hear about the seaweed on the beach, but we are glad that our staff worked hard to try to resolve this issue,Best regards,