10/10 Excellent
Dianne
Business traveller
26 Apr 2024
Liked: Property conditions & facilities
The hotel was beautiful. My room was 811 and it was HUGE! Awesome deep bathtub (couldn’t figure out how to let the water out-maybe the mechanism wasn’t working) bright window and a really thick robe to use during my stay. The make-up mirror was a nice touch for my old eyes. Really comfy bed. Figuring out the parking was a bit tricky, but not a deal breaker. The view out my humongous window wasn’t very attractive due to all the construction nearby, but hopefully it will be beautiful green space someday. Check-in person was very professional and friendly. At check-out, I went to ask for a printed receipt and was curtly told that, “well, since you booked on Expedia, the only thing I can print for you is the resort fees.” It wasn’t what she said, but her tone. I just chalked-it-up to her having a bad day, but she certainly wasn’t friendly at all. I would definitely stay there again. I didn’t gamble while there, but I did use the sauna and hottub and everything was spotlessly clean. Sometimes, my keycard was a bit finicky when accessing the elevator to my correct hotel room floor, and one of those times, a really friendly staff member helped me out. I wish I had asked her name.
Dianne
Stayed 2 nights in Apr 2024