Ratings based on 597 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified traveller from New Jersey

Super close to where we were going.

Posted 11-Jul-2014
Pros: Location, room size.
Staff was friendly and super helpful, I will absolutely return.
2 out of 5
by A verified traveller from syracuse ny

Hotel are okay

Posted 07-Jul-2014
I wound not recommend this hotel to anyone. Room are small and dirty. No valet parking .
4 out of 5
for Everyone
by A verified traveller

Good location in center philly

Posted 07-Jul-2014
Pros: Location
Cons: Keeping the room at a more comfortable temperature during the day.
Nice location close to the convention center and walking distance from the historical area. Our room faced east and as the sun came up the room warmed up like crazy. In an hour the room was up by at least 6 degrees, and kept going up.
4 out of 5
for Everyone
by A verified traveller from new york

Great location. Nice staff.

Posted 30-Jun-2014
Pros: Great location.
Location: One block from convention center. Two blocks from Reading Terminal Market.
Great location. Nice, friendly and helpful staff.
4 out of 5
for Everyone
by A verified traveller from New York, NY

Decent hotel for conventions

Posted 23-Jun-2014
Pros: Close to the convention center, friendly staff, luggage check, firm beds
Cons: The bathrooms could be fixed up a bit
Location: Right next to the convention center and very close to a bunch of eateries including the Reading Terminal Market.
The hotel is very close to the Philadelphia Convention Center which was the primary requirement I had. There was always somebody at the front willing to help. The business center was usable at least to print (which is all I needed it for) when I realized I needed to print a ticket I had forgotten. The room itself was clean enough though less than gleaming. There were some loose tiles in the bathroom and stuff like grouting was a bit uneven which marred the appearance a bit. I was pleased to find the bed and pillows were firm though I am sure other would find that to be a negative. The complimentary luggage check was very convenient as I wasn't leaving until the evening and did not wish to carry all my bags with me all day. Overall if you really just use the hotel as a place to keep your stuff and sleep it is a decent choice.
5 out of 5
for Business Travellers
by A verified traveller from Frisco, TX

Great Philly Experience

Posted 20-Jun-2014
Pros: Very modern rooms and quiet!
Cons: Elevator was a bit funky at times, slow.
Location: Great location for those going to the Convention Center.
This was by far my best visit to Philly thanks to the Four Points Hotel, it's very classy and the bar was fantastic. It's smaller than most large hotel chains, the clients were friendly and it was very close to the Convention Center and other key spots. This is not a paid ad, I really liked this place!
3 out of 5
by Eunice

Okay hotel

Posted 16-Jun-2014
Sheets look dingy, there's NO pool, NO parking you have to find your own on the street or pay to park in a lot, very inconvenient especially for the price we already spend on the hotel. No refrigerator in room
4 out of 5
for Business Travellers
by Ray from Santiago, Chile

Nice, clean and well located hotel.

Posted 08-May-2014
Nothing to complain about. No surprises. Location is very good, many restaurants within walking distance, parking right accross the Street.
3 out of 5
by A verified traveller

Posted 06-May-2014
Pros: The front desk staff was great.
The room was very small and cramped. I also assumed that there would be a small frig and microwave in the room, because nine out of ten hotels have them, including the rinky dink ones. The bar was out of almost every beer they advertised and you couldn't get lunch or a drink before 5.
3 out of 5
by Jeanne from Philadelphia

The saving grace for this hotel was the employees

Posted 03-May-2014
Pros: The proximity to Reading Terminal.
Cons: Update the hotel... classier look could really increase your revenue.
Without a doubt the employees were the saving grace to this hotel. The location near Reading Terminal was fantastic but this hotel was a no frill experience. It needs to be updated and the restaurant was definitely a loser. Bring your shampoo and conditioner, our shower containers were empty. The rooms had seen better days and with a little d├ęcor this place could be wonderful.