Ratings based on 645 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller

Disappointing stay

Posted 28-Aug-2014
Pros: The location is good walking distance to the city center.
The room was ok, I did not expect anything too big. The shower seemed to be broken and did not have any hot water. I was unable to get a staff member who could help me and that was also disappointing.
4 out of 5
Recommended
for Everyone
by A verified traveller

Very nice, quiet, comfortable hotel

Posted 19-Aug-2014
Pros: Sleek, comfortable, and clean. Very friendly and helpful staff. The beds were nice and cozy.
Location: Lots of restaurants and shopping in various areas - Chinatown, Center City, Washington Square West, Market Street. A great and quiet location.
This is a nice find at a good price. The hotel is conveniently located within walkable distance to dining and shopping in Center City.
3 out of 5
Recommended
for Families
by A verified traveller from Boyds, MD

our trip tophiladelphia

Posted 17-Aug-2014
Pros: I couldn't find any name brand hotel for below $200. ( without taxes). This one was $149) taxes.
Cons: Menu could be better with more options for kids. Staff could be more cheerful.. They were dull and talked to their personnel friends.
Location: Location was good if not perfect
Experience was OK. But it a bit of a walk to the historic..We had two kids and the beds felt very small.. The d├ęcor could be a bit more cheerful, but it wasn't. But it was clean. Staff were not particularly warm and cheerful. but they were not rude either. .
5 out of 5
Recommended
for Everyone
by A verified traveller from New Jersey

Super close to where we were going.

Posted 11-Jul-2014
Pros: Location, room size.
Staff was friendly and super helpful, I will absolutely return.
2 out of 5
by A verified traveller from syracuse ny

Hotel are okay

Posted 07-Jul-2014
I wound not recommend this hotel to anyone. Room are small and dirty. No valet parking .
4 out of 5
Recommended
for Everyone
by A verified traveller

Good location in center philly

Posted 07-Jul-2014
Pros: Location
Cons: Keeping the room at a more comfortable temperature during the day.
Nice location close to the convention center and walking distance from the historical area. Our room faced east and as the sun came up the room warmed up like crazy. In an hour the room was up by at least 6 degrees, and kept going up.
4 out of 5
Recommended
for Everyone
by A verified traveller from new york

Great location. Nice staff.

Posted 30-Jun-2014
Pros: Great location.
Location: One block from convention center. Two blocks from Reading Terminal Market.
Great location. Nice, friendly and helpful staff.
4 out of 5
Recommended
for Everyone
by A verified traveller from New York, NY

Decent hotel for conventions

Posted 23-Jun-2014
Pros: Close to the convention center, friendly staff, luggage check, firm beds
Cons: The bathrooms could be fixed up a bit
Location: Right next to the convention center and very close to a bunch of eateries including the Reading Terminal Market.
The hotel is very close to the Philadelphia Convention Center which was the primary requirement I had. There was always somebody at the front willing to help. The business center was usable at least to print (which is all I needed it for) when I realized I needed to print a ticket I had forgotten. The room itself was clean enough though less than gleaming. There were some loose tiles in the bathroom and stuff like grouting was a bit uneven which marred the appearance a bit. I was pleased to find the bed and pillows were firm though I am sure other would find that to be a negative. The complimentary luggage check was very convenient as I wasn't leaving until the evening and did not wish to carry all my bags with me all day. Overall if you really just use the hotel as a place to keep your stuff and sleep it is a decent choice.
5 out of 5
Recommended
for Business Travellers
by A verified traveller from Frisco, TX

Great Philly Experience

Posted 20-Jun-2014
Pros: Very modern rooms and quiet!
Cons: Elevator was a bit funky at times, slow.
Location: Great location for those going to the Convention Center.
This was by far my best visit to Philly thanks to the Four Points Hotel, it's very classy and the bar was fantastic. It's smaller than most large hotel chains, the clients were friendly and it was very close to the Convention Center and other key spots. This is not a paid ad, I really liked this place!
5 out of 5
Recommended
for Business Travellers
by Dant from Augusta

Unbelievable staff

Posted 18-Jun-2014 on Hotels.com
Could not have been more pleased with each and every member of the staff that I encountered.The best!