In general our stay was great. Hotel location is excellent, checkin process was great. Angel was wonderfull, he was very informative and extremelly nice. In fact, there was one day our room was not clean ar all, the bed was half way done so when we called to let the front desk know, Angel was very kind and gave us complementary breakfast for the inconvinience.
This hotel is amazing! During check in we asked for a late checkout and they allowed us to stay until 2pm. The room was wonderful and the bed was the most comfortable ever. Hotel is close to lots of restaurants and bars, the room service is good and affordable if you want to stay in.
Such a great hotel! The staff is very pleasant and helpful. They were quick to act on any request we had. The room was huge and decorated beautifully with wonderful pictures of Philadelphia! We would definitely stay there again! We can't wait to go back next year!
Overall, this was a very good stay for my wife and me. The hotel was very good and the staff helpful and friendly. We easily walked to all of the historic sites we wanted to see. The only issue we had was finding an open, and used, bar of soap on the bathroom counter and an air freshening machine next to the bed when we first got to the room. My wife called the front desk to make sure that the room had been cleaned. A manager paid us a visit within minutes to check things out and assured us the room had been cleaned. I should note that we checked in earlier than the listed time. Later that day, we received a complimentary gift of wine and cheese.
We recently stayed at the Westin and loved it. For us, it was very centrally located for visiting the historic tourist areas and the Art Museum. The staff were incredibly helpful, making sure we had the best possible directions and plan for our trip.
The hotel itself looks like it's been recently updated and has a very cool vibe. We were so tired the first night we stayed in an ate dinner at the hotel bar. It felt like a night out. The food was great and the service was excellent. Can't say enough good things.
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