Ratings based on 6 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
67% of guests recommend
4.0 Room cleanliness
2.8 Service & staff
3.7 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by Mark from Melbourne

Family room not in resort

Posted 16-May-2014
Pros: nothing
Cons: dont lie
Booked a family room and when we got there we were taken to a room so far away from the main complex in the middle of a partially renovated concrete apartment complex with a childrens playground as a view out our window. the room was up on the main road behind McDonalds and no where near the main pools or the breakfast area. Considering what price they were asking i found this completely disgusting and not like being on a resort at all. Family room ripoff. be careful.
4 out of 5
Recommended
for Everyone
by Stephen from Sydney, Australia

Good Hotel and Location - Staff Need More Training

Posted 25-Apr-2014
Pros: The best asset of this hotel is its location. It is both close to the town and close to the best parts of the beach. The kids liked the water slide.
Cons: In general the staff have a poor attitude and need to be better trained. They are not up to the standard we have experienced in other Centara's.
Location: The beach is fantastic. Stunningly beautiful and clean. At the time we visited (late April) swimming and surfing in front of the hotel was safe.
The check in was OK. We booked a family residence. These rooms are located outside the main grounds of the Seaview resort. In fact, it looks like they are converted shops that were originally part of a failed shopping development. However, the rooms are spacious and well presented. The room we had was on the ground floor and had a queen bed and bunker bed for the kids in a small separate area that could be closed off from the main room. Despite the initial shock that the room was, at a guess, 400m from the reception area it was not really that bad. The hotel provides a golf buggy service to take you to and from your room anytime you need it. Also the rooms are really close to the main street of Khao Lak and that makes access to the shops and restaurants easy. The main pool is about a 200 m walk. The family rooms have a small private pool as well which is fairly new. The breakfast was good - except that the staff seemed to get over whelmed at times and did not pick up your plates and stopped serving coffee (you had to get your own). The hotel is an older hotel and does need some repair work but it is generally OK. The two main pools are a bit dated. The main buildings (reception / restaurants) are nice. Centara has recently taken over the management of the hotel and I would hope that they will do some work on the pools. The hotel is close to the main area of Khao Lak town and it is a short walk to any number of restaurants - cheap to medium priced. Checkout was OK.
1 out of 5
Recommended
for Families
by Jakkrit from Boston,USA

Bad service I ever had

Posted 18-Dec-2013 on Hotels.com
Room was dirty and very smelly, service was very very bad, staffs know nothings about hotel, very long walk to main road
5 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 13-Dec-2013 on Hotels.com
3 out of 5
by A verified traveller from London

It's not even in Phuket!

Posted 27-Oct-2010
If you go, be prepared to sit in a cab for more than an hour from the airport (to the north whilst Phuket is to the south) pay 5 times what you would pay to a resort in Phuket and have problems to communicate with the employees. Please go ahead. The facilities are really nice, I can't deny it.
5 out of 5
Recommended
by A verified traveller from Colorado

Family-oriented atmosphere

Posted 04-Feb-2010
Khao Lak Seaview Resort and Spa welcomes many families, particularly from Scandanavia and Germany. The pools are crystal clear with an unusual elevated (non-heated) jacuzzi pool. It has an excellent family atmosphere. My room was meticulously clean with lots of nice amneities - shower and oversize, deep tub. Inexpensive lunch specials were available at the beach restaurant, while the morning breakfast buffet, included in the room price, was excellent. The lobby staff was extremely friendly and helpful and all shops and services in Khao Lak were an easy 5 minute walk away. While the beaches offer great walking, there is little or no coral off shore to allow for snorkeling to see tropical fish. I would stay here again.