Ratings based on 31 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
90% of guests recommend
3.7 Room cleanliness
3.5 Service & staff
3.7 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Eastbourne

Good resort with many facilities

Posted 11-Jul-2015
Pros: Clean, friendly, helpful staff. Attractive grounds.
Cons: Air conditioning very noisy. No clothes rack on our balcony to dry costumes
Location: Out of season, very limited. Hire a car for a few days to enjoy the scenery and see local areas.
Quick check-in for a very late arrival. Friendly and helpful staff. Room was large with two king size beds and a good size balcony. All toiletries replenished daily as required as well as teas, coffee and water. The resort is set on the beach area and Khaolak does not allow jet skis or similar so unspoiled views with a long sandy beach for walking. The grounds were well kept and the pool areas were attractive with ample sunbeds and shades. The food was overpriced but the bar had a 4-8 pm half price for 2 cocktails. A buggy was available at the lobby to transport you to the top of the resort leading onto the main street where there were many restaurants and shops, it was out of season (26th June - 9th July) so very quiet and opening times varied. Many tourist attractions were closed but the local market opened on Saturday, Monday and Wednesday from 4 pm til approx 8 pm. It was about 15 mins walk down the road. There were clothes, local food and eateries all at good prices. We were never disappointed with Thai food, taste, presentation, and price excellent. The most we paid for two meals with drinks was £13. The National Park was close by but be warned the nature trail was not an easy walk. Narrow, rocky and potentially dangerous in parts especially after rain. Good shoes and mosquito spray recommended. A local bus to Phuket town for 100 thb each can be caught on the main road, comfortable although shabby and does not take much more time than a taxi, bargain!
4 out of 5
Recommended
for Families
by Ilkka from Saarijärvi

Centara seaview Reportaasi Khao Lak

Posted 16-Mar-2015 on Hotels
Hotelli hyvällä paikalla, paljon uima-altaita ja ranta hieno. Yhden altaan vesi tosin aika likaista. Henkilökunta iloista ja kohteliasta sekä ympäristö kaunista ja siistiä. Huone oli taas huono. Jos ilmastoinnin sammutti alkoi huone haista viemärille. Hajun pois saaminen kesti kauan, siksi ilmastointi oli pidettävä aina päällä. Huone oli myös erittäin kostea, mm.puitteet oli aina nihkeää. Mutta kuitenkin voin suositella hotellia mutta eri huonetta.
4 out of 5
Recommended
for Families
by Maria from Östergötland

Familjehotell

Posted 27-Feb-2015 on Hotels
Hotellet var fint, dock har det några år på nacken. Pratade med familjer som hade fukt på sina rum, men vi hade ett nybyggt rum med mycket hög standard och jättefint. Dock långt till stranden, men hotellet erbjöd golfbil till och från, strand/ lobby, helt ok!
2 out of 5
Recommended
for Families
by Sisse from Kolding

Langt fra vores forventninger..!!

Posted 29-Jan-2015 on Hotels
Dårlig oplevelse fra start. Værelserne var ikke klar (ventede to timer), Hår og snavs på værelserne, ingen vand i haner og toilet (da det langt om længe kom, var det helt sort), Havde fået lovet 3 værelser ved siden af hinanden, var ikke engang i samme bygning (blev dog flyttet til samme bygning, men forskellige etager. Vi havde bestilt havudsigt deluxe vær., men absolut inden havudsigt (kun høje træer og et stykke fra vandet) Meget dyr restaurant + som de eneste i byen ligger de tax oveni. Meget billigere på nabohoteller og i byen, Super beliggenhed for strand og by..:)
2 out of 5
by A verified traveller from Australia

Website was deceiving

Posted 22-Dec-2014
Looked in the website and thought the rooms looked quite new and nice but when we arrived and was taken to our room it was in the old wing of the hotel. The rooms were terrible - old with chipped wood and flaking paint. Bathroom was dark and smelt damp. The room had so mosquitoes probably due to the rancid water outside in what I can only assume is some kind of disused water feature.
4 out of 5
Recommended
for Families
by A verified traveller

Klart nöjda.

Posted 14-Dec-2014 on Hotels
Hade läst en del negativt om hotellet men upplevde inget av det. Nöjd i det stora hela. Bodde i familjerum med våningssäng för barnen.
4 out of 5
Recommended
for Couples
by Kerstin from Halmstad

Mysig vistelse med bra service och personal!

Posted 07-Dec-2014 on Hotels
Trivdes mycket bra på detta hotell. Det är som många skrivet ganska slitet hotell. Perfekt läge dock med närhet både till bad och centrum.
4 out of 5
Recommended
for Families
by Jarmo

This traveller left a rating score only Posted 02-Dec-2014 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveller from Bergen, Norway

A good experience

Posted 16-Nov-2014
Pros: Service was impeccable and always to the point, smiling and superfriendly.
Cons: The general impression was very good, although the overall cleaning could have been better and some light-bulbs were not workig.
Location: The location of the resort is close to the town area of Khao Lak. Khao Lak is a great advatage-point for any scuba-diving liveaborad to the Similans.
Arrived at the hotell late afternoon and was greeted at the front desk with cool drinks while the staff arranged our luggage and check in details. Then we were taken by to our villa by golf-carts and shown the facilites by a staff member, alaways smilling and very service minded. The Resort was quite larger than we had antisipated, with lush green vegetation and concrete pathways which made it feel a lot smaller. Our Villa had a complementary pool and was very spacious with 2 bathrooms, the largest with a nice bathtub) and a separate bedroom. There was even a backyard with a outdoor shower, but this was never used by us. The cleaning coulda been a bit better, but house-cleaning evreyday made our stay very comfortable. The hotell also provided an extra soft matress which made our sleep very comfortable. The breakfast was impeccable with a mix of both western and asian dishes. The staff was, as expected, incredibly serviceminded and always smilling. We reccomend any visitors to enroll in the resorts deposit program which will halften the cost of any extra services provided at the hotel (spa, in-room-dining, drinks, dinner at the restaurants and so on). A 30 000B deposit will save you approx 15 000B if you plan to spend most of your expenses at the Resort. The resorts beach area were very nice and the staff at the beach provided towels and activites. We were also impressed by the Spa, the child-play areas, even medical care with a in-house doctor.
5 out of 5
Recommended
for Everyone
by A verified traveller from Chelmsford, Essex, UK

Large hotel in spacious grounds next to the sea

Posted 14-Oct-2014
Pros: The staff
Cons: Needs some room maintenance
This is a large hotel site with several large swimming pools and some lovely landscaped gardens which are very attractive when lit at night. At one end, the hotel finishes at the beach where you can walk for a long way depending on the tides. At the other end the hotel nearly reaches the main road where the numerous bars, restaurants, travel agents, shops, pharmacies, etc are located. From the beach it is about a 10 minute walk through the grounds to the main road and the tourist facilities. The room we had was large and clean with good storage, a large bathroom and the usual facilities as coffee making, a safe, TV, seats, etc. The buffet breakfast was good but as usual you can tire of it after the first week or so. We only bought one meal and drink at the hotel during our stay and found the prices to be extortionately high particularly when you know the choice and prices you have just a 10 minute walk away. There are inevitably some things they could have could have done better, for example some of the walls could do with a coat of paint, the a/c whist effective is loud even on its lowest setting, the lighting in the room is dull. Now the best bit, the staff where all superb. Very friendly with lots of smiles, and always willing to help.