Ratings based on 9 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
78% of guests recommend
3.7 Room cleanliness
3.1 Service & staff
3.7 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified travellerfrom Chelmsford, Essex, UK

Large hotel in spacious grounds next to the sea

Posted 14-Oct-2014
Pros: The staff
Cons: Needs some room maintenance
This is a large hotel site with several large swimming pools and some lovely landscaped gardens which are very attractive when lit at night. At one end, the hotel finishes at the beach where you can walk for a long way depending on the tides. At the other end the hotel nearly reaches the main road where the numerous bars, restaurants, travel agents, shops, pharmacies, etc are located. From the beach it is about a 10 minute walk through the grounds to the main road and the tourist facilities. The room we had was large and clean with good storage, a large bathroom and the usual facilities as coffee making, a safe, TV, seats, etc. The buffet breakfast was good but as usual you can tire of it after the first week or so. We only bought one meal and drink at the hotel during our stay and found the prices to be extortionately high particularly when you know the choice and prices you have just a 10 minute walk away. There are inevitably some things they could have could have done better, for example some of the walls could do with a coat of paint, the a/c whist effective is loud even on its lowest setting, the lighting in the room is dull. Now the best bit, the staff where all superb. Very friendly with lots of smiles, and always willing to help.
3 out of 5
by A verified traveller

This traveller left a rating score only Posted 19-May-2014 on Hotels.com
1 out of 5
by Markfrom Melbourne

Family room not in resort

Posted 16-May-2014
Pros: nothing
Cons: dont lie
Booked a family room and when we got there we were taken to a room so far away from the main complex in the middle of a partially renovated concrete apartment complex with a childrens playground as a view out our window. the room was up on the main road behind McDonalds and no where near the main pools or the breakfast area. Considering what price they were asking i found this completely disgusting and not like being on a resort at all. Family room ripoff. be careful.
2 out of 5
by MLCfrom Hong Kong

Noisy Air-condition and Broken Safety Box

Posted 07-May-2014 on Hotels.com
Management and communication between Reception Area and Technicians need to improve a lot.
4 out of 5
for Everyone
by Stephenfrom Sydney, Australia

Good Hotel and Location - Staff Need More Training

Posted 25-Apr-2014
Pros: The best asset of this hotel is its location. It is both close to the town and close to the best parts of the beach. The kids liked the water slide.
Cons: In general the staff have a poor attitude and need to be better trained. They are not up to the standard we have experienced in other Centara's.
Location: The beach is fantastic. Stunningly beautiful and clean. At the time we visited (late April) swimming and surfing in front of the hotel was safe.
The check in was OK. We booked a family residence. These rooms are located outside the main grounds of the Seaview resort. In fact, it looks like they are converted shops that were originally part of a failed shopping development. However, the rooms are spacious and well presented. The room we had was on the ground floor and had a queen bed and bunker bed for the kids in a small separate area that could be closed off from the main room. Despite the initial shock that the room was, at a guess, 400m from the reception area it was not really that bad. The hotel provides a golf buggy service to take you to and from your room anytime you need it. Also the rooms are really close to the main street of Khao Lak and that makes access to the shops and restaurants easy. The main pool is about a 200 m walk. The family rooms have a small private pool as well which is fairly new. The breakfast was good - except that the staff seemed to get over whelmed at times and did not pick up your plates and stopped serving coffee (you had to get your own). The hotel is an older hotel and does need some repair work but it is generally OK. The two main pools are a bit dated. The main buildings (reception / restaurants) are nice. Centara has recently taken over the management of the hotel and I would hope that they will do some work on the pools. The hotel is close to the main area of Khao Lak town and it is a short walk to any number of restaurants - cheap to medium priced. Checkout was OK.
1 out of 5
for Families
by Jakkritfrom Boston,USA

Bad service I ever had

Posted 18-Dec-2013 on Hotels.com
Room was dirty and very smelly, service was very very bad, staffs know nothings about hotel, very long walk to main road
5 out of 5
for Couples
by A verified traveller

This traveller left a rating score only Posted 13-Dec-2013 on Hotels.com
3 out of 5
by A verified travellerfrom London

It's not even in Phuket!

Posted 27-Oct-2010
If you go, be prepared to sit in a cab for more than an hour from the airport (to the north whilst Phuket is to the south) pay 5 times what you would pay to a resort in Phuket and have problems to communicate with the employees. Please go ahead. The facilities are really nice, I can't deny it.
5 out of 5
by A verified travellerfrom Colorado

Family-oriented atmosphere

Posted 04-Feb-2010
Khao Lak Seaview Resort and Spa welcomes many families, particularly from Scandanavia and Germany. The pools are crystal clear with an unusual elevated (non-heated) jacuzzi pool. It has an excellent family atmosphere. My room was meticulously clean with lots of nice amneities - shower and oversize, deep tub. Inexpensive lunch specials were available at the beach restaurant, while the morning breakfast buffet, included in the room price, was excellent. The lobby staff was extremely friendly and helpful and all shops and services in Khao Lak were an easy 5 minute walk away. While the beaches offer great walking, there is little or no coral off shore to allow for snorkeling to see tropical fish. I would stay here again.