Ratings based on 692 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Wonderful Hotel

Posted 26-May-2015
Great experience, the staff was friendly, the room was very clean and the food at the hotel restaurant was amazing.
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice staff, and facilities.....poor insulation

Posted 26-May-2015
My only complaints with our stay were with the $25 parking charge per night, and the noise from our neighboring room was terrible!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Los Angeles

Highly recommend!

Posted 26-May-2015
The staff is what made our stay so wonderful. We were there for a soccer tournament and even though our kids were running around the whole time the hotel staff was so nice and patient - especially the front desk. Everyone had a great attitude, the hotel was very clean, the pool is awesome for kids and families and the hotel is in a great location. We were pleasantly surprised.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Las Vegas

Good price in Newport Beach

Posted 26-May-2015
Pros: Good staff and clean. Suite style rooms with balcony
Cons: Better selection room service. Shower water pressure kind of low but Calif has water issues
Location: Not far from beach, good hiking trails and beach access at Crystal Cove. Excellent restaurants in 5 mile radius Memphis Grill was great and reasonable
Not on the beach but on the bay. Nice view of bay and sunset from my room. Room was clean had balcony overlooking bay. Separate bedroom and living area, bed was comfortable and had window in room that opened for the sea breeze. Walk out of hotel to walking/jogging/bike riding trails along bay
1 out of 5
by A verified travellerfrom Newport beach CA

Rude employees

Posted 19-May-2015
The staff was very short and snooty when I simply asked to have my Xbox connected to my t.v.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Dayton,Ohio

Very nice!

Posted 11-May-2015
Pros: Cleanliness, friendly staff, good food, nice room service, pool and outdoor seating area. Staff was quick to respond to any concern.
Cons: We did notice someone's room service tray lay in the hallway for quite a long time before being picked up.
Location: Location very convenient to things along the PCH, especially Balboa Island. Conveniently close to highways and airport and shopping.
Nice location if you don't have to be right on the beach. Very nice grounds, rooms, service,staff, food, facilities etc. Definitely would recommend this place.
5 out of 5
Recommended
for Everyone
by A verified traveller

Really good staff.

Posted 08-May-2015
Perfect except for the drapes which were in poor condition. No biggy.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Irvine, CA

Beautiful but noisy

Posted 05-May-2015
The hotel is beautiful and clean but there are many noise issues that makes it a not so good hotel if you are a light sleeper. Stay away from ice machines...they are located around the 239,339and so forth rooms. Stay away from the Jamboree side....car noise is also an issue not to mention the fly by planes from the airport near by. If noise is not an issue for you then this is a great place to stay.
4 out of 5
Recommended
for Everyone
by A verified traveller

Newly renovated, quiet, luxurious, views...

Posted 28-Apr-2015
Pros: the rooms & location & quietness.
Cons: THE FOOD.
i was pleasantly surprised by the spaciousness & comfort of the room. A balcony…quiet…lovely. My only negative comment is the dining. The food was not very good. We had hummus that was very sour, pita dry, hot wings that were so hot as to be uneatable. We had repurchased the breakfast buffet…omelets very oily, bacon no taste…The food needs work. Because the hotel is in a fairly remote area, you can't really walk to anything else. Also note that parking is now $25 per night.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom delray Beach Florida

Went there to relax and had a very nice time very

Posted 20-Apr-2015
Had a very pleasant experience sat by the pool during the day thoroughly enjoyed it service was very good