Ratings based on 615 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travellerfrom San Francisco, CA

If you like to shower in sulfur, go ahead..

Posted 19-Jan-2015
Pros: The cleanliness of the rooms, staff was friendly.
Cons: Staff was limited to what they could do, Marriott needs to step up their game in quality for this hotel.
Location: Easy access to fwy 73
My husband and I have previously enjoyed staying at this Marriott at least 6-7 times now when we come to visit family in Orange County but after this last experience, we may need to re-think our hotel arrangements. First I would like to say that the shower water smell like sulfur when you bathe. You smell like rotten eggs for the entire day after the shower. Even washing your hands will make your hands smell afterwards. The staff moved us from our room because in addition to the shower, our heater wasn't working during New Years when it was necessary. The staff said that the sulfur smell has not been a problem before and no one has complained about it. Our shower in the next room smelled again like rotten eggs. In addition, they offered us complimentary breakfast for the morning we left but no free wifi for the problems we were experiencing. And parking was expensive for what you get at $20 a day and no electric vehicle charging systems. Plus the hotel is under construction, not worth the price when the hotel is undergoing massive work.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

The hotel is under renovation.

Posted 16-Jan-2015
Pros: I like the location and the ability to walk the Bay .
Cons: I wish i knew that it was under renovation. This is a mojor renovation that will take months to complete. The halls are crowded and noisy.
I have stayed at the hotel many times. I was unaware that it was under renovation.Major renovation. The entire font of the hotel , including the parking is under construction. Rooms are nice but the hotel was not what i expected
1 out of 5
by A verified traveller

The hotel was in total disarray

Posted 14-Jan-2015
Pros: Nothing
Cons: Everything.... especially the staff was rude and unapologetic for the mess
What a mess, the room was fine but the facility was in shambles.. the made up a make shift restaurant in a conference room with a small stand up bar... mess mess mess...
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Los Angeles

Great hotel, close to Beach & Fashion Island shops

Posted 02-Jan-2015
Pros: Room cleanliness, appearance, and siz.
Cons: Chairs for the balcony/price accommodations for the renovations taking place.
Location: Fashion Island, South Coast Plaza, the beach.
Stayed for New Year's Eve, and the hotel lobby and restaurant were undergoing a renovation at the time. A bit unappealing to look at, and a surprise to us as we were not made aware of this beforehand. However, the 1 bedroom King Suite was spacious and had all the modern amenities you would expect from a Marriott hotel. The balcony was a nice addition as well, although they should add some chairs outside to sit on. Less than a 5 minute drive to Fashion Island or the beach. Great hotel!!
3 out of 5
by A verified traveller

under renovation; a side-door for checkin;

Posted 23-Dec-2014
It's under renovation. Only a small side area serving as lobby for checkin. $23 for parking; and $20 for Internet access as typical of these hotels.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Seattle

Beautiful room

Posted 16-Dec-2014
The rooms here are gorgeous and finishing are excellent. I had an opportunity to use in both the gym and swimming pool both were great. The only downside is that the hotel is currently under construction so the first floor is not accessible and the lobby and dining room are in a temporary state. all in all a great hotel I would go back.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom los angeles

Gorgeous

Posted 08-Dec-2014
Beautiful room. Beautiful view. It was am ansueky gorgeous view. Beds were amazing too!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Boise, ID

Excellent hotel

Posted 04-Dec-2014
Pros: We had added the breakfast buffet to our stay. Javier the Omelet Chef made excellent omelets for us everyday.
Cons: Although the buffet had the same food everyday and could use a little bit more variety for the price they were charging.
Staff were very friendly and helpful. Rooms were clean (I am very picky about it). Hotel was going through some renovations, so they had make shift lobby and restaurant. It was like a maze to get to your room but they put enough signs directing you and had hotel staffs guide you. They made every effort to make the guest experience enjoyable. We were there during the Thanks Giving weekend, so no construction noises, but when we were leaving we heard noises when we walked by the construction area and did not hear any noises from our room. It was a perfect location for us and would recommend it to others.
2 out of 5
Recommended
for Everyone
by A verified travellerfrom Ca

Normally a nice Hotel

Posted 03-Dec-2014
Pros: In general we like the Hotel
Cons: They should have adjusted the room rate and Expedia should have known that the Hotel was undergoing a major renovation
Location: Location is very good
The Hotel is undergoing renovation and finding your room was not easy. The room rate should have been reduced.
Comment from Hotel Management
06-Dec-2014 by Alex, Hotel Management
Dear CJ, Thank you for taking the time to share your recent experience at the Newport Beach Marriott Bayview with us. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Unfortunately, this sometimes requires essential renovations in our guest areas. As you noticed, we are currently undergoing a major renovation of our lobby, front desk, and restaurant. These areas are sure to provide a highly functional space and stylish d├ęcor that meet the modern needs of our valued guests, like you. Although we fell short of meeting your expectations during your past stay, I hope you will consider Newport Beach Marriott Bayview on your next visit to Newport Beach so that we can better deliver upon the guest experience you deserve. Sincerely, Alex Ghaffarian
5 out of 5
Recommended
for Everyone
by A verified traveller

Clean and quiet accomidations

Posted 10-Nov-2014
Enjoyed our stay even though it was for a short weekend. The staff was friendly and our room was quiet and clean with a nice view.