this hotel was one of the best we have stayed in we were only there for one night but have stayed in many across the country and aboard and this compared with some of the best we have stayed and would consider staying again when in the area
Traveller from south lincolnshire
Located in the heart of Nottingham, this hotel is within a 5-minute walk of Bridlesmith Gate, Nottingham Contemporary, and …More
Room smaller than I expected with less furniture in it than normal however for the money it was a very good value. The staff were helpful and the rest of the hotel nice. It was in a very good location and it was clean.
Traveller from Vancouver BC
Located in the heart of Nottingham, this romantic hotel is within a 5-minute walk of Ye Olde Trip to Jerusalem and Nottingham …More
Booked 2 rooms 1 family and 1 normal. Checked in for family room, offered credit card for extras and told it was not needed then later told I could not charge to my room. Family room extra bed not made and only 2 towels. Informed staff and slowly one at a time these got sorted. They should have been prepared before check in. Told someone about the sink being blocked and nothing happened.
Noticed that there were adjoining rooms, this was not mentioned at booking or check-in, when I enquired about moving rooms so 2 rooms on the same booking could be next to each other, was told the other was booked. This was before I had even unpacked anything and no effort was made to find an alternative pair.
Breakfast asked for poached eggs so they could be soft. Half hour later two "bullets" were brought out with the explanation "I forgot about you" no effort made to re-cook the eggs. Sunday breakfast goes on until 11:30 but waiting staff almost snarled at anyone who arrived after 9:45
Basically the staff were totally disinterested in making my stay enjoyable, just going through the motions.
Traveller from Thornton
Located in the heart of Nottingham, this eco-friendly hotel is within a 5-minute walk of Nottingham Royal Concert Hall …More
The hotel is lovely and the facilities are excellent. We choose this hotel for it's leisure and we weren't disappointed. The swimming pool, Jacuzzi, steam room and sauna are very good. However, there did appear to be a problem with the temperature control in both the pool and the Jacuzzi but they were still very good. The changing rooms were absolutely huge and had plenty of lockers and hairdryers. The lockers were free to use too and the towels we were given were good quality too. The food in the restaurant was excellent too and the choice was very good too. We also ate at the 'pub' in the hotel and, although the food was quick to come out, the food wasn't such a high standard as that served in the restaurant. The breakfast was good too (served in the restaurant) with a good selection of hot and cold food. The only fault I found was that the hotel was not prepared for 'caffeine-free' guests and do not stock decaff teabags but they did provide various fruit teabags. When we checked in on Friday, the receptionist advised us that as a 'function' and some hen parties were taking place that night so he had allocated a quiet room at the rear of the hotel so that we wouldn't be disturbed. The room was very good and certainly was extremely quiet and we didn't hear any noise from the function at all. The staff were lovely too - all very helpful and friendly. I would certainly recommend this hotel to friends and family.
Traveller from Carterton
Located in Toton, this spa hotel is within 6 mi (10 km) of University of Nottingham, Ye Olde Trip to Jerusalem, and Queen's …More
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