Ratings based on 101 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
87% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveller

Lovely surroundings, clean and modern

Posted 01-Mar-2014
Pros: The appearance was elegant and interesting, nice open spacious grounds. The pool lovely and warm
Cons: Attitude of spa staff, who were off hand when I enquired about a massage, which was fully booked.
Location: Lovely countryside to explore, Stately house and grounds (house closed on our visit) but grounds lovely, York close by.
The hotel staff were fantastic. Nothing was too much trouble. Special mention for the housekeeper who could not do enough to make our stay comfortable, also reception staff who were very helpful.
3 out of 5
by A verified traveller

a bit out of the way a courtesy bus may have helpe

Posted 20-Feb-2014
Pros: nice building
Cons: staff attention to customers and no snotting off because we were an older clientel
we purposely booked this hotel with it being a spa break and it being our anniversary but try as we might to book some treatments we were unable to find any spa staff from getting there on the Saturday afternoon to enable us to have a treatment and on sunday afternoon when a member of staff was found we were told as its half term they were fully booked and that we should have pre booked as they were full until late on Monday at 3.30pm but we probably wont be back as it is a bit out of the way and I would suggest starting to spend some money on refurbishing as some of the public areas were looking quite neglected and the presentation of cocktails for the price was absolutely shocking £10.60 for 2 drinks in very plain glasses some training required
4 out of 5
for Everyone
by Tracey from newcastle

One night get away

Posted 10-Feb-2014
Lovely hotel although does require some decorating. We stayed in the old part and the rooms are very dated but it was comfortable and clean.
5 out of 5
for Everyone
by Margaret from West Yorkshire

Posted 09-Jan-2014
Pros: The large rooms of the hotel and the great staff
Cons: Maybe copy receipts could be given for anything that is signed for so they can be checked before going to settle up .
Location: It is easy to get to York, Harrogate and Knaresborough plus there are a lot of villages nearby to visit.
Lovely hotel, We were given a quiet room, which is exactly what I wanted. The only noise we heard was from the fireworks on Sunday night, looked out and saw a fantastic display . We really enjoyed that. Every member of staff we had occasion to speak to was pleasant, efficient and helpful. They are a credit to the hotel and certainly made our stay all the more special . We had lunch and drinks in the bar on arrival which were very good and served 'with a smile' by a smart and professional waiter. We ate in the hotel restaurant on the second night ,having eaten at a local pub the first evening, and again, appreciated the pleasantness of the staff . The menu gave us plenty of choice and both my husband and myself thought our selections were excellent. We both enjoyed using the swimming bath and I had a couple of treatments in the spa section. It was a lovely young lady who gave me a skin treatment and massage , even her voice had a calming effect, and I hope I can have the same treatments if we visit the Aldwark Hotel again. I certainly would recommend this hotel and I sincerely hope my husband and I can manage another break there soon .
5 out of 5
by A verified traveller

Enjoyable stay deep in the Yorkshire countryside

Posted 06-Jan-2014 on Hotels.com
We had a lovely short break at the Aldwark - a lovely manor with a fascinating history - where the Dambusters raid was planned during the 2nd world war. Rooms are comfortable, spacious and clean, though not luxurious. The spa is wonderful, and breakfast was substantial and of a high standard. Friendly service. The location is a little remote and takes some finding, and if eating out, the nearest restaurants are at least 7 miles away. But it is a beautiful quiet location, very peaceful. It's probably the Spa that gives this hotel the 4* status... rooms weren't quite that special, but it is to be recommended for a short, relaxing break.
4 out of 5
for Shopping
by Tracyric from Tyne & Wear

Idyllic location, beautiful hotel, awful breakfast

Posted 17-Dec-2013 on Hotels.com
Fabulous hotel in a beautiful setting. Perfect for golfers. Lovely spacious room with flat screen TV, tea and coffee making facilities and a comfy bed but the heating must have been on high throughout the hotel as everywhere was too hot and stuffy, even the corridors! Shame about the breakfast the next morning, everything was barely luke warm, had to queue to make your own toast, dirty cups, poor staff service. Enjoyed our stay after a day in York Christmas shopping but the whole experience seriously let down during the breakfast sitting. Would stay again but wouldn't accept the warm breakfast....would order from the menu to ensure it comes piping hot!!!
4 out of 5
for Couples
by Paul from Harrogate

As good as ever.

Posted 23-Nov-2013 on Hotels.com
As good as last time we stayed. Excellent service, clean, great location, very quiet hotel. Excellent swimming pool area, jacuzzi and gym. Very good breakfast, room of the highest quality. Can't wait to go back.
4 out of 5
for Everyone
by Sylvia from East Yorkshire england

Nice Hotel with lots of character. friendly staff.

Posted 09-Nov-2013
Pros: The staff were very pleasant and helpful. Lovely food , and very comfortable rooms.
Cons: We did not find that anything could be improved at the Hotel during our short stay.
Location: The hotel is surrounded by lovely countryside. The gold course there is brilliant for golf lovers. There is also the spa for those that want to relax.
We had a one night stay in the Hotel for a short break. We ate our evening meal in the restaurant which was delicious. The breakfast was excellent with so much choice.
4 out of 5
by kerry from Coventry

Nice Hotel

Posted 04-Nov-2013 on Hotels.com
Good stay, but pokey room and not what I would expect of 4* accomodation. Breakfast was very good however, save for the wait in the staff getting enough of the buffet out.
5 out of 5
for Personal Event
by KB from ilton Keynes

Superb service

Posted 18-Oct-2013 on Hotels.com
From the moment we arrived until we left the staff were always very attentive, most helpful and above all professional. Would recommend a stay here for what ever reason.