Ratings based on 159 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
85% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Denver, CO

Nice hotel

Posted 27-Aug-2014
Pros: location, staff, pool
Cons: lobby, room being available upon my arrival at 4pm
Location: Marienplatz is an 8-10 minute walk, so close but not next door. There are many good restaurants between the hotel and town center. Good shopping!
This hotel is appropriately priced and fairly central, however it's about 8 blocks from the main (Marienplatz) square in old town Munich. I arrived at the hotel, quite jet-lagged, around 4pm and the room was not ready but hotel staff gave me a free drink and pastry at the bar while getting my room ready which took about a half-hour. The staff (front desk, maids, restaurant) are all very nice. Rooms are elegant and comfortable. The pool on the 6th floor is an extra perk if you want to swim labs away from crowds; and having swum in various sports club pools around the globe, this one is very nice! Also, of note the lobby was constantly packed with (all middle eastern for some reason) people during my stay, and it could be hard to get a table there if you want a coffee, drink, or pastry. I tried to make small talk a few times with these people without much luck ... Only other complaint would be the water/lighting switches in the room. These are touch-activated but don't readily respond every time… especially when the shower is being used and buttons are wet, not good if you want to change water temperature quickly.
5 out of 5
Recommended
for Everyone
by A verified traveller

Wonderful

Posted 18-Aug-2014
Was a wonderful experience filled with calm and comfort Everything was sponsored by the attention and accuracy I recommend it
3 out of 5
by A verified traveller from canada

Not fve stars

Posted 09-Jul-2014
Pros: Location, location, location
Cons: Concierge
Location: Perfect location
We arrived at 2:30 pm and our room was not ready. Asked the concierge to upload our bags from the car and send then to our room. Went for lunch and some shopping and had to call to have our bags delivered to the room. IWhen we checked out, I asked if our bags could be taken from the room and loaded into our car so that when we returned from the museum, we could leave without delay. I was told they couldn't and that when we were ready to leave, we would put the bags in the car. Of course there was a delay when we were ready to go and to top it off the guy loading the bags into the car dropped an expensive bag on the wet road. Great location but we will not return
3 out of 5
Recommended
by Rob from Toronto

Not Worth The Premium

Posted 19-Jun-2014 on Hotels.com
If you NEED to show off how much cash you have to waste stay here - actually you would probably pick the new Mandarin. Hotel is on the fashionable strip - such as it is - in MUC. Room had been newly renovated but was really small. And some of the "new features" did not work properly ( eg there was a light that would NOT turn off necessitating a call to service). And the AC only works if window is closed AND locked properly ( again only discovered by calling service). Also while the hotel has a REAL pool you can swim laps in , the AC in the fitness room did not work - and since it has a west facing wall of glass windows afternoon workouts incorporated a simultaneous sauna. Reverting to the space issue- my wife and I combined weigh UNDER 290 lbs so imagine if WE found the room too cramped in which to comfortably move around. I know European hotels are smaller but at north of $500 a night you expect more. Brought to mind a stay at the similarly compact W in Manhattan 2 years ago - but A that was NYC not a secondary city like MUC and B it was much cheaper :) Live and learn.
5 out of 5
Recommended
by Karen TH from los angeles

Amazing hotel, incredible staff

Posted 13-Jun-2014 on Hotels.com
Most amazing hotel located in great location in Munich, near the Opera House and Marianplatz. The staff was incredibly friendly and knowledgable. The concierge staff was particularly impressive. One of the best hotel experiences we have ever had.
5 out of 5
Recommended
for Personal Event
by L. Hardgrave from Houston, TX USA

Excellent service & location

Posted 31-May-2014 on Hotels.com
Recently stayed at the Vier Jahrenszen for 5 nights. Our nicely appointed room was comfortable and quiet. The staff was welcoming and helpful with restaurant recommendations and directions to local sights. I will be staying at this hotel again the next time I visit Munich.
5 out of 5
Recommended
for Business Travellers
by Frank from London

Luxurious Lobby

Posted 25-May-2014 on Hotels.com
Walking into the lobby is a who's who. The staff are incredibly polite and helpful. Rooms very high tech.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 02-May-2014
Pros: location
great location, super great staff. comfortable rooms, nice artwork
4 out of 5
Recommended
for Everyone
by David from Melbourne

Fine

Posted 10-Mar-2014
Pros: Location
Cons: promptness of checkin
Location: Ideal for opera visits right next door to das Nationaltheater
Only complaint was a quite long wait for checkin with a couple of staff seeming to stand about and not be helpful. Location is perfect and comfort is good
5 out of 5
Recommended
for Everyone
by Shirley from New York, NY

Fantastic service in the heart of Munich

Posted 07-Feb-2014
Pros: The service, the staff.
Cons: No suggestions here!
Location: Shopping on Maximilianstrasse and on your way to Marienplatz, go to the Bavarian State Opera (very close), and the English Gardens!
The service at this hotel was phenomenal - the staff will go out of their way to help you get what you request! The pool on the roof and the gym were very nice - next time I will bring a bathing suit to enjoy it. Highly recommend this hotel - it's close to all the things you want to do in downtown Munich!