Ratings based on 427 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller from Melbourne

No breakfast

Posted 27-Jul-2015
Pros: Location
Cons: Collection of breakfast orders
Location: Very close the the opera which is the best opera house in Germany
The main problem was that I hung my breakfast menu on the door for a 6 am meal as I had to leave early. When I checked at 6.05 what had happened it had not been collected. The checkout guy was nice about it and knocked off the garage charge from my bill, but it was a gross oversight and not professional that this happened. Everything else was fine as usual
5 out of 5
Recommended
for Everyone
by A verified traveller

albergo storico in pieno centro

Posted 11-Jul-2015
ottima location ottimo ristorante personale gentile
5 out of 5
Recommended
for Everyone
by A verified traveller from München

サービスの良さに満足

Posted 27-Jun-2015
初夏の観光に利用しました。 ロビーでアフタヌーンティーをした際、スタッフの男性の方のサービスがとてもよかったです。 紅茶について詳しく教えてくれた他、様々な要望にも柔軟に対応していただき、とても感じのよい対応でした。 ルームサービスの夕食をお願いしても、さほど時間がかからずに美味しい夕食を準備してくれました。 チェックイン・チェックアウトの際の対応もよく、またコンシェルジュの方もいろいろと調べてくれて助かりました。
5 out of 5
Recommended
for Everyone
by A verified traveller from Boston, MA

Exquisite property and professional staff

Posted 24-Jun-2015
Pros: Luxury and service
Cons: Nothing. I was thoroughly impressed.
From the check in experience to the rooms to the staff in the spa and at the restaurant, this property is among the best I've ever been to. The facilities are top notch including the electronically controlled waterfall shower head, iPads in the room, equipment and even the juice bar in the spa. I wish I didn't have to work while I was there and could have enjoyed the property more. Great location and a must stay property while in Munich.
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

Really excellent hotel.

Posted 16-May-2015
Pros: Everything.
Cons: Nothing
Location: In the old town. Very close to the Opera. Close to the Hofgarten and the museums.
We really enjoyed the hotel. The food was excellent. The staff were very efficient and friendly and had a sense of humour. Our room was very comfortable and quiet. Definitely 5 star.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-May-2015
Luxury hotel in heart of Maximilianstraße between luxury boutiques, friendly staff and helpful
5 out of 5
Recommended
for Everyone
by A verified traveller from R, Rhinopalatinum

Sicher, sauber, Spitze

Posted 02-May-2015
Professionell von der Aufnahme bis zum auschecken, Ambientelicht in der Regenwalddusche, sofort im Internet via Tablet im Zimmer, Drinks an der Bar Spitze, alles super.
5 out of 5
Recommended
for Families
by A verified traveller

This traveller left a rating score only Posted 26-Apr-2015 on Hotels
4 out of 5
Recommended
for Personal Event
by Bernhard from Berlin

Einfacher Fünf Sterne Standard

Posted 22-Apr-2015 on Hotels
Mir hat es gut gefallen, aber insgesamt fand ich die Ausstattung im Business Zimmer für ein Fünf Sterne Hotel nicht ausreichend. Objektiv gab es nichts auszusetzen; aber wenn mich jemand fragen würde ob er dieses Hotel wählen soll, dann würde ich mindestens die Zimmerkategorie Superior Zimmer oder Deluxe Zimmer empfehlen. Oder ich würde dann empfehlen, eben ein anderes Fünf Sterne Hotel in München zu wählen; dort fand ich in gleicher Kategorie durchaus mehr Komfort, mit besser ausgestattetem Badezimmer mit Fußbodenheizung (die in meinem Zimmer im Hotel Vier Jahreszeiten nicht vorhanden war), einem Badezimmer aus buntem Marmor, ausgefallene Armaturen ...
5 out of 5
Recommended
for Couples
by CUNHA from Rio de Janeiro

excepcional

Posted 18-Apr-2015 on Hotels
Hotel de primeiríssima qualidade. Café da manhã sensacional. Várias opções e qualidade dos alimentos. Todo o staff, desde o atendimento na porta de entrada até o balcão de recepção, extremamente atenciosos e solícitos. Localização excelente. Tudo funciona.