Ratings based on 315 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
89% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Africa

Perfect!

Posted 23-Nov-2014
Pros: Location, staff professionalism, restaurants, excellent service.
An amazing property in a fabulous location right in the heart of everything! Every staff member was helpful, from reception, to concierge, to room service and spa staff. Even the Operator was helpful. A wonderful base camp from which to explore the rich cultural heritage of Munich. While there are hotels that are less expensive, none match the overall excellence of this facility and it's well-trained, knowledgeable, and professional staff. Highly recommended!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Denver, CO

Nice hotel

Posted 27-Aug-2014
Pros: location, staff, pool
Cons: lobby, room being available upon my arrival at 4pm
Location: Marienplatz is an 8-10 minute walk, so close but not next door. There are many good restaurants between the hotel and town center. Good shopping!
This hotel is appropriately priced and fairly central, however it's about 8 blocks from the main (Marienplatz) square in old town Munich. I arrived at the hotel, quite jet-lagged, around 4pm and the room was not ready but hotel staff gave me a free drink and pastry at the bar while getting my room ready which took about a half-hour. The staff (front desk, maids, restaurant) are all very nice. Rooms are elegant and comfortable. The pool on the 6th floor is an extra perk if you want to swim labs away from crowds; and having swum in various sports club pools around the globe, this one is very nice! Also, of note the lobby was constantly packed with (all middle eastern for some reason) people during my stay, and it could be hard to get a table there if you want a coffee, drink, or pastry. I tried to make small talk a few times with these people without much luck ... Only other complaint would be the water/lighting switches in the room. These are touch-activated but don't readily respond every time… especially when the shower is being used and buttons are wet, not good if you want to change water temperature quickly.
5 out of 5
Recommended
by alanfrom rio

muito bom

Posted 25-Aug-2014 on Hotels.com
Tudo foi perfeito desde serviço às instalações
5 out of 5
Recommended
for Everyone
by A verified traveller

Wonderful

Posted 18-Aug-2014
Was a wonderful experience filled with calm and comfort Everything was sponsored by the attention and accuracy I recommend it
5 out of 5
Recommended
by Laurencefrom London

Great hotel with great animities

Posted 13-Aug-2014 on Hotels.com
All in all, wonderful hotel, great value, breakfast, location etc.
5 out of 5
Recommended
for Families
by A verified traveller

Perfectly situated in München

Posted 03-Aug-2014 on Hotels.com
Very fine hotel with friendly staff. Very conveniently situated near Marienplatz. Nicely redecorated recently. Excellent breakfast.
4 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 27-Jul-2014 on Hotels.com
5 out of 5
Recommended
for Couples
by Adamfrom St Louis

Central Location, Modern hotel

Posted 16-Jul-2014 on Hotels.com
Hotel is centrally located in the City center of Munich. Excellent for walking to all the sites or utilizing the subway. Hotel is very clean and modern. Very high end. Hotel staff was very friendly, welcoming, and helped us with everything we needed. Would stay here again.
5 out of 5
Recommended
for Couples
by Abelardofrom Cancun

Great Experience

Posted 16-Jul-2014 on Hotels.com
When we travel through Europe we usually stay in the Kempinski chain and the Münche Kempinski was also a great experience, excelente service and you can't beat the location. The coffee and desserts at the lobby is a must.
3 out of 5
by A verified travellerfrom canada

Not fve stars

Posted 09-Jul-2014
Pros: Location, location, location
Cons: Concierge
Location: Perfect location
We arrived at 2:30 pm and our room was not ready. Asked the concierge to upload our bags from the car and send then to our room. Went for lunch and some shopping and had to call to have our bags delivered to the room. IWhen we checked out, I asked if our bags could be taken from the room and loaded into our car so that when we returned from the museum, we could leave without delay. I was told they couldn't and that when we were ready to leave, we would put the bags in the car. Of course there was a delay when we were ready to go and to top it off the guy loading the bags into the car dropped an expensive bag on the wet road. Great location but we will not return