Ratings based on 146 Verified Reviews
They paid and stayed. We double-checked. 4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.We double-checked.
Recommended
for Everyoneby Shirley from New York, NY
Fantastic service in the heart of Munich
Posted 07-Feb-2014Pros: The service, the staff.
Cons: No suggestions here!
Location: Shopping on Maximilianstrasse and on your way to Marienplatz, go to the Bavarian State Opera (very close), and the English Gardens!
The service at this hotel was phenomenal - the staff will go out of their way to help you get what you request! The pool on the roof and the gym were very nice - next time I will bring a bathing suit to enjoy it. Highly recommend this hotel - it's close to all the things you want to do in downtown Munich!
by RK from Colorado
Posted 01-Feb-2014
Hotel is good, however, a number of smaller issues that don't fit to that class of hotel, e.g., bell man didn't follow through with committed activity, bathroom moldy, shower glass too small leading to substantially wet floors, valet parking service non-attentive - had to walk in the rain from the car to the hotel entry to ask for help with car and luggage.
Recommended
for Everyoneby A verified traveller
Posted 02-Jan-2014
Recommended
for Everyoneby Donna from birmingham, england
Excellent location, staff, food and services.
Posted 28-Dec-2013It was all amazing - made our Christmas very special. Restaurant expensive but a worthwhile treat. Location amazing.
Recommended
for Everyoneby Bob from Lake Tahoe, USA
Great location and value
Posted 06-Dec-2013Pros: Everything
Cons: Parking
Location: Centre of everything
Woderful and helpful staff. A little congested for parking, but valet service is very helpful.
Recommendedby A verified traveller
Posted 27-Nov-2013 on Hotels.com
by A verified traveller
poor service good location
Posted 15-Oct-2013Breakfast ordered did not arrive complimentry cooffeee and paper were not delivered woken up at 8 15 to clean the room on day of leaving
Recommended
for Getaway With Friendsby A verified traveller
Good location
Posted 04-Oct-2013 on Hotels.comOverall a comfortable stay - able to give me early check-in as flight arrived 6am, comfortable bed and all amenities. Location is perfect, right on Maximillanstrasse. Lobby feels a little 'dated' and overall I expected more of the 'wow' factor that I've experienced in other Kempinski hotels.
Recommended
for Everyoneby Mark
Traveler from California, USA .
Posted 02-Oct-2013Pros: Location
Cons: Faster service at the Lobby café area. It took a long time for waiters to take our order and give us our check when we asked for it.
Location: Hobrauhaus, Shopping, Hard Rock Café, Parks.
This is the first time I stayed at this hotel and an overall great experience. We rooms were fairly large, including a large bathroom area. The pool area of the hotel was very nice as well, very helpful staff working the night I went up there. The lobby area of the hotel is very inviting and its a great place to have a cup of coffee over a pastry. Front desk employees were very helpful and professional. Overall it was a great place and highly recommend.
Recommended
for Everyoneby Latif
Nice hotel but rooms are noisy
Posted 30-Aug-2013Pros: The lobby as well as the gym the the newly refurbished rooms are beautiful
Cons: The hotel needs to look into sound proofing seriously
The rooms at this hotel need to be noise insulated if you are a light sleeper then this hotel is not for you the hotel needs to do something, sound insulation is a must as you can clearly hear your neighbors
