The only drawback to this hotel is the lack of shuttle service to and from the Juneau airport. This service is offered by other hotels in Juneau but not the Prospector. Taxi charges amounted to unplanned/additional charges. Also for those staying after a fishing trip, you will need to make specific arrangments for a freezer as they are not normally ready to accomodate this need.
This hotel is clean, comfortable and staffed with helpful personnel. Our room was nicely and recently decorated with a view of Mount Juneau and a waterfall. I am surprised by the poor reviews I had read and am glad I ignored them. The location is perfect, near restaurants and museums. There was a big closet to store all our gear out of sight. This is an historic hotel with intact original decoration in the lobby and restaurant.
We have stayed at this hotel many times, the customer service there varies greatly. Some of the employees are very helpful and some of them are exceedingly rude and almost contemptous if you ask a simple question.
We stayed for 6 days in late spring. Our room was on the 3rd floor - bridge side. The traffic noise did not bother us. We were in the main building and there is an elevator - important for us because of our age. The staff is very friendly and professional, room very clean and comfortable. We had a kitchen with stove, refrigerator, dish washer, washer and dryer. Separate bedroom with 2 queen size beds and TV , plus the living area with another TV.
Gram from Southern CA
Juneaus new all suite hotel conveniently located near the Heart of Beautiful Downtown Juneau Alaska. Within walking distance …More
Easy to schedule their van to see downtown go to airport or ferry. EAger to help w/ questions. The best breakfast w/ monitoring of food the entire time. Fresh fruit coffee and tea always available in lobby. Fresh baked cookies in late affernoon
This Juneau, AK hotel offers spacious rooms, friendly employees, complimentary services, and a convenient location.The cozy …More
Beatiful house, superb staff and wonderful meals made our short stay in Juneau a 5/5 We would definately return. Hopefully next time for longer. We were extremely impressed with the front desk staff and the chef. What a wonderful experience.
Sharon from Maroochydore, Australia
This Juneau, AK hotel offers wonderful historic charm, friendly service, remarkable amenities and a location near many …More
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