Overpriced and disappointing Posted 02-Jun-2014
We paid the price of not making an early reservation for our memorial weekend stay at the Big Sur area. By the time we booked this, there were not many options left and they were all overpriced. I know this is my fault!!! This hotel is within reasonable distance of big sur if you don't have a better option. The location was questionable; I don't think we were in a safe area. We arrived there late (around 10:30 PM) and there were no parking spots available for us to use. When we inquired about that, the staff member came out to check and acted surprised…. the one option left was to park on the street…..in that scary-looking neighborhood!!!! Luckily, a guest drove out as we were walking towards our room and we took their parking space… sorry!! Maybe it didn't even make a difference any way! The rooms were non-smoking, but the cigarets' odor gives you a slap in the face as soon as you open the door. The room was spacious, but the furniture was very basic: no drawers for your clothes. Only a very small, old-looking armoire for us to hang clothes, also without drawers. TV had very poor reception and it's remote did not work at all (not that it matter much for us anyway). Their complementary "light breakfast" was a joke: fake orange juice and pre-packed pasties. No coffee, not even a banana. After paying close to 250/night after fees & taxes, I would expect they could afford to buy some bananas or cheap apples. Will never stay here again. Avoid this hotel if you can!!