5 outdoor pools, pool umbrellas, sun loungers

Reviews of Riu Montego Bay - Adults Only - All Inclusive

4 out of 5
Riu Montego Bay - Adults Only - All Inclusive
Mahoe Bay, Ironshore, Montego Bay, Saint James

Reviews

8.4

Very good

Rating 10 - Excellent. 2125 out of 4036 reviews" "
Rating 8 - Good. 1048 out of 4036 reviews" "
Rating 6 - Okay. 482 out of 4036 reviews" "
Rating 4 - Poor. 202 out of 4036 reviews" "
Rating 2 - Terrible. 179 out of 4036 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ousmane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10
Stayed 7 nights in Apr 2024

8/10 Good

Letecia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property is very nice Service was great My 2 complaints are the young lady that was at the egg station was not friendly And charging my electronic devices was a task. It would charge a little bit then stop
Stayed 4 nights in Apr 2024

10/10 Excellent

Devonte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to be, don’t listen to what they say online. They had a travel advisory up and I still went and it was a great experience. Very safe and very welcoming. No violence and no types of negativity. If you’re hesitant on going don’t be, you’ll have a great time. There’s something going on everyday!
Stayed 6 nights in Apr 2024

10/10 Excellent

Nyny, Brentwood

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun activities for adults.
Stayed 5 nights in Apr 2024

10/10 Excellent

Nidia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent vacation spot. We stayed 4 nights and look forward to coming back. The staff was frii, helpful, sn energetic.
Stayed 4 nights in Apr 2024

8/10 Good

randall

Liked: Cleanliness, staff & service, property conditions & facilities
good staff
Stayed 8 nights in Apr 2024

6/10 Okay

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a blast, property was great , pool parties entertainment was awesome. I didn't have to leave the resort to have fun. The only things I didn't like is front desk communication amongst each other, I got three phone calls in my room asking me the same questions and two of them woke me up, it was before 8am Also my room wasn't ready at 3pm I had to wait an extra two hours to get my room key Lastly, housekeeping was extremely loud in the hallways before 8am I complained to management and I don't know if they ever addressed it. Costumer service was not that good.
Stayed 5 nights in Apr 2024

10/10 Excellent

Tammie, Hanover

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport and the time I was there not too many people. Entertainment was spot on and loved the salted, warm pools.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean with great views. Loved the atmosphere and energy
Stayed 3 nights in Apr 2024

10/10 Excellent

Bracee Tiona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hospitality is a 10/10 I’ll recommend to anyone
Stayed 4 nights in Apr 2024

10/10 Excellent

Maria Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Ticktok reviews made this a very popular resort among American travelers. Although a very nice stay, continue to cater to your base and dont serve the same food for 2-3 days or reheat the same food. Everything was excellent except the food being served over and over again and not being fresh. When I questioned why, I was told to tell the boss. I didnt but that was enough to know they didnt care.
Stayed 3 nights in Apr 2024

10/10 Excellent

Chaka Khan, North Charleston

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and the staff was exceptional!!!
Stayed 3 nights in Apr 2024
Response from Online Reputation Manager on 30 Apr 2024
Dear Chaka Khan,Thank you for taking the time to write such a good review of our hotel. We sincerely hope that you will visit us again soon and we will be able to offer you another good experience. We remain with best wishes, Hotel Riu Montego BayOnline Reputation Manager

6/10 Okay

ANNETTE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like the property. I thought the beds could be a little softer, uncomfortable. And also the all-inclusive drinks are terrible no premium alcohol.
Stayed 4 nights in Apr 2024
Response from Online Reputation Manager on 30 Apr 2024
Dear ANNETTE,Thank you for the time you have taken to write us about your experience in our hotel.We are disappointed to hear that we did not manage to fully live up to your expectations as we place great importance on providing all of our guests with a wonderful experience.You may rest assured that your comments will be forwarded to the corresponding department for an adequate follow-up and future improvement as we sincerely hope that you would still consider visiting one of our Worldwide destinations soon so that we have the chance to give you the stay you were hoping for. With our best wishes we remain,Hotel Riu Montego BayOnline Reputation Manager

10/10 Excellent

Safee

Liked: Cleanliness, staff & service, property conditions & facilities
LOVED IT
Stayed 4 nights in Apr 2024
Response from Online Reputation Manager on 30 Apr 2024
Dear Safee,Thank you for your great review and for spending time with us.It would be great to welcome you soon again! Until then, we wish you all the best.Hotel Riu Montego BayOnline Reputation Manager

10/10 Excellent

Stephanie Helena, Jamaica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved almost everything, except for the dirty floors in the litter hallway in front of my room. Dirt and debris was present from the first day until my husband and I left. He did not want me to complain. Also the sewage smell at night towards the area where we were was very unpleasant and before long I was expelling fart that smelt like it... I do 😘 ve the RIU and plan to return within the next six months or so praying I get a more pleasant section...
Stayed 3 nights in Apr 2024
Response from Online Reputation Manager on 30 Apr 2024
Dear Stephanie Helena,we appreciate you taking the time to share your great review here!We are happy to know that you were so pleased with our service. We look forward to hosting you again in the near future. We wish you all the best,Hotel Riu Montego BayOnline Reputation Manager

10/10 Excellent

Sarah A

Travelled with partner
Plenty of space, plenty of things to do. The beach and property was clean, we loved the many activities including shows, food, dancing, yoga, water aerobics, beach volleyball and more. I would recommend this property for couples or friend trips. To describe it in a few words, wild and fun!
Stayed 6 nights in Apr 2024
Response from Online Reputation Manager on 30 Apr 2024
Dear Sarah A,We appreciate this fantastic feedback! It is wonderful to know that you enjoyed your stay with us so much!We are looking forward to hosting you again soon.Greetings,Hotel Riu Montego BayOnline Reputation Manager

6/10 Okay

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Back from a wonderful trip! The white party was epic. Our group was age 22 to 67 we all enjoyed it thoroughly! Went through expedia, so I used tagjamaica for transportation. They were on time with clean, well running air conditioned vans with friendly drivers both ways. I enjoyed the buffet food every day. Best for adventurous foodies. Hated the Asian restaurant loved the Italian and the steakhouse. My room was clean and serviced daily and alcohol was restocked timely. Use the app. Entertainment staff was talented and friendly. Overall a fabulous time. My only constructive feedback is that you have to go and get your own drinks. That was surprising and a little disappointing that an all inclusive resort would not provide that. Small price though. So, make sure to bring your own Yeti!
Stayed 5 nights in Apr 2024
Response from Online Reputation Manager on 30 Apr 2024
Dear Michelle,Thank you for evaluating your stay with us. We are truly disappointed to learn that we did not live up to the standards you expected from us, as we are committed to provide excellent services to all our guests. Your comments have been shared with our management team as we understand that there is always room for improvement and despite your inconveniences, we hope that you will give us another chance to serve you again in the near future.Best wishes, Hotel Riu Montego BayOnline Reputation Manager

10/10 Excellent

Shahiee

Liked: Cleanliness, staff & service, property conditions & facilities
The property was kept nice & clean housekeeping & front desk was friendly I would definitely stay here again
Stayed 5 nights in Apr 2024
Response from Online Reputation Manager on 30 Apr 2024
Dear Shahiee,We are very pleased to know that you enjoyed your stay with us.We are glad to know that we lived up to your expectations. We hope that soon you will choose to spend a few days with us and live a new unforgettable experience.Best wishes, Hotel Riu Montego BayOnline Reputation Manager

10/10 Excellent

Daniel Lamar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly and helpful!!!!!! You can see on the looks on everyone's face was having a good time. Splash Park was really fun. Taxi service was helpful to get transportation. Excursion desks made booking activities easy.
Stayed 6 nights in Apr 2024
Response from Online Reputation Manager on 30 Apr 2024
Dear Daniel Lamar,It is wonderful to know that you enjoyed your stay with us so much.It was a pleasure hosting you and thank you for taking the time to review your recent stay.We hope we see you soon again!All the best, Hotel Riu Montego BayOnline Reputation Manager

10/10 Excellent

Randy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entertainment was on point. Every day and night there was something to enjoy. Staff was warm and friendly. Food options were great!
Stayed 5 nights in Apr 2024
Response from Online Reputation Manager on 30 Apr 2024
Dear Randy,Thank you so much for taking the time to review your stay and for the wonderful rating!It was our pleasure taking care of you! We are looking forward to having another chance to welcoming you back in the near future.Have a great day,Hotel Riu Montego BayOnline Reputation Manager

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You should visit for yourself 🙂
Stayed 5 nights in Apr 2024
Response from Online Reputation Manager on 30 Apr 2024
Dear Samantha,Thank you so much for taking the time to write a review. It was a pleasure having you as our guest, and we look forward to welcoming you again on your next visit to our area.Best Regards, Hotel Riu Montego BayOnline Reputation Manager

10/10 Excellent

DANTE

Liked: Amenities
Stayed 3 nights in Apr 2024

10/10 Excellent

Malik

Liked: Cleanliness, staff & service, property conditions & facilities
Good place love it I will definitely be back thanks for the love at the bar staff is the best the best trip I ever did for my first trip out the country thanks once again
Stayed 3 nights in Apr 2024
Response from Online Reputation Manager on 30 Apr 2024
Dear Malik,Thank you for taking the time to give us your valued feedback following your recent stay at our hotel.We are very happy to hear that you had a lovely time at our hotel!We look forward to sharing another amazing experience with you soon. Have a lovely day.Hotel Riu Montego BayOnline Reputation Manager

2/10 Terrible

Elaina

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been to Jamaica twice before (Stayed at the Hyatt Ziva) but thought I would try a different place. Boy did I regret it. On check in our room looked like it wasn’t even cleaned with an empty bottle left on the floor and someone’s fake eyelashes still on the pillow. The dining options are very limited with no coffee shop, ice cream or desert shop or decent 24/7 food, not even room service. I requested several times for my mini bar to be restocked and it wasn’t. When I called reception I was told they do it every two days to which I was in disbelief. If I’m out of something, requesting it and it’s all inclusive why do I need to wait for every two days. The areas around the property such as the bathrooms weren’t maintained well. I was constantly wiping pee off the toilet seats in the public areas. The jerk chicken shack had great food but once again limited hours and a huge line which was entirely in the baking sun. The beach area was nice but there were vendors/drug dealers on kayak in the water constantly whistling or calling you over. Not an ideal location for anyone looking for a relaxing/quality vacation. I will never go back to this resort. Wasn’t worth the price I paid.
Stayed 4 nights in Apr 2024
Response from Online Reputation Manager on 30 Apr 2024
Dear Elaina,Thank you for providing your honest feedback.It is unfortunate to hear you weren't completely satisfied with your recent experience, as our policy is to make every attempt to please our guests.You may rest assured that we will share all your impressions with our management team for a proper follow up as guest service is our absolute main priority and we sincerely hope that we will have the opportunity to welcome you back again for a more satisfying experience.With our best wishes we remain,Hotel Riu Montego BayOnline Reputation Manager

6/10 Okay

Anna

Disliked: Staff & service
Ignorant staff. Assigned my room a few times to other clients. Bad beach. Swamp bottom. Unpleasant. Many pools. Food was ok. Loud music. Do not recommend
Stayed 6 nights in Feb 2024
Response from Online Reputation Manager on 30 Apr 2024
Dear Anna,Thank you for choosing RIU and for sharing your concerns with us!We regret that your stay at our hotel did not fulfill your conception in some aspects, as our priority is to provide a professional service at all times and to ensure a relaxing stay to all of our visitors.We truly hope to have the pleasure of welcoming you back again soon in one of our Worldwide premises to regain your trust in our brand and services. Please receive our warmest regards,Hotel Riu Montego BayOnline Reputation Manager

8/10 Good

Toni

Liked: Staff & service
Stayed 4 nights in Apr 2024

6/10 Okay

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was good
Stayed 4 nights in Apr 2024
Response from Online Reputation Manager on 30 Apr 2024
Dear Tom,Thank you for your review!It was a pleasure to have you with us. It is our hope to be able to welcome you back for many stays to come!Best wishes, Hotel Riu Montego BayOnline Reputation Manager

6/10 Okay

khayla grace

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

J'Lesa

Liked: Cleanliness, staff & service, amenities
This was a great resort with wonderful staff!!
Stayed 3 nights in Apr 2024
Response from Online Reputation Manager on 30 Apr 2024
Dear J'Lesa,Thank you so much for your nice words and for the fantastic rating!We are most pleased that you had a great vacation with us!We look forward to welcoming you back.With our best wishes we remain,Hotel Riu Montego BayOnline Reputation Manager

8/10 Good

Sultana-Karin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was impeccably clean. The staff responsible for maintaining the public bathrooms were highly efficient. Despite heavy foot traffic, the bathrooms by the pool and stage area remained consistently tidy and well-kept. Kudos to the cleaning crew for their excellent work! Additionally, the grass areas were meticulously tended to and received daily watering.
Stayed 11 nights in Mar 2024
Response from Online Reputation Manager on 30 Apr 2024
Dear Sultana-Karin,We enjoyed reading your generous review of our hotel.It was a pleasure having you stay with us and we are glad that you enjoyed all aspects of our property.We look forward to welcoming you again in one of our worldwide premises.Best wishes, Hotel Riu Montego BayOnline Reputation Manager

10/10 Excellent

Raquel, jamaica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing. The only suggestion is to have the restaurants that required reservations only to be available on weekdays.These restaurants were only available on weekends and were booked up. The meals in the Italian restaurant were awful. The steakhouse was excellent. The better dining was to go to the buffet.
Stayed 6 nights in Apr 2024
Response from Online Reputation Manager on 30 Apr 2024
Dear Raquel,Thank you for your great review. We are really glad to learn that you enjoyed your experience during your stay at our Hotel Riu Montego Bay! We will of course share your impressions with corresponding team for an adequate follow up.We would be delighted to welcome you back in a near occasion.Have a lovely day, Hotel Riu Montego BayOnline Reputation Manager

8/10 Good

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

4/10 Poor

Christi

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Apr 2024

6/10 Okay

movelet

Travelled with family
Liked: Staff & service, property conditions & facilities
This Hotel is suitable for people 30 years & under It was very noisy & too much Marijuana second hand smoke. The water at the beach was not very good there was hardly any sand under your feet just slippery seaweed. The staff was great all around & very friendly There was a good selection of Food to choose from but the desert was the same everyday.
Stayed 3 nights in Apr 2024
Response from Online Reputation Manager on 30 Apr 2024
Dear movelet,Thank you so much for your feedback regarding your recent stay.We place great importance in providing our guests with unforgettable experiences therefore we are sorry that not all the aspects of your experience did meet your expectations.Your observations will be shared with corresponding department for further consideration and we are looking forward to having another chance to welcome you back in the near future for a much better experience.We wish you all the best,Hotel Riu Montego BayOnline Reputation Manager

10/10 Excellent

colleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked most things about RIU Montego bay.everything went smooth for my mini vacay.The only issue I had was getting a bellboy to get my suitcases from my room when I was ready to checkout(my room was on the 3rd floor so I definitely needed help). Otherwise everything else was perfect.
Stayed 4 nights in Apr 2024
Response from Online Reputation Manager on 30 Apr 2024
Dear colleen,Thank you for taking the time out to leave a review!We are glad to hear our service overall met your expectations and you had an enjoyable time at our hotel. We look forward to seeing you back again soon.With our best wishes we remain, Hotel Riu Montego BayOnline Reputation Manager

10/10 Excellent

Clarence Siaka

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent resort and friendly staff
Stayed 4 nights in Apr 2024
Response from Online Reputation Manager on 30 Apr 2024
Dear Clarence Siaka,We are very pleased to read your kind comments and to know that you have positively valued different aspects of the hotel.We hope that you will visit us again soon.Kind regards,Hotel Riu Montego BayOnline Reputation Manager

10/10 Excellent

OYA

Liked: Cleanliness, property conditions & facilities
I liked the cleanliness, cheerful helpful and polite employees. I did not like the weeds in the sea and bad food and rude service at Sofia restaurant.
Stayed 5 nights in Apr 2024
Response from Online Reputation Manager on 30 Apr 2024
Dear OYA,Thank you very much for choosing us and for sharing your review about your last stay.We truly appreciate your comments regarding your stay. Please be assured that we will forward your comments to our team.We look forward to hosting you again in the near future.Kind regards,Hotel Riu Montego BayOnline Reputation Manager

6/10 Okay

Asha

Stayed 4 nights in Feb 2024

10/10 Excellent

Tracy, CONKLIN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was absolutely wonderful!! Always activities happening. Only negative was the bed was very uncomfortable
Stayed 6 nights in Apr 2024
Response from Online Reputation Manager on 25 Apr 2024
Dear Tracy,Thank you very much for your words and your evaluation.We are very happy to know that you left with such pleasant feelings. We would have liked to have been informed regarding this during your stay in order to help you upon request with additional mattress toppers.We hope to welcome you again soon.Best regards,Hotel Riu Montego BayOnline Reputation Manager

8/10 Good

Malika

Travelled with group
I stayed at the resort from April 12-16, 2024 for my birthday. The only complaint that I had was that my room had a “wet” smell. I lit a candle and the smell never went away.
Stayed 4 nights in Apr 2024
Response from Online Reputation Manager on 25 Apr 2024
Dear Malika,Thank you very much for your review! We are very happy to read that we lived up to your wishes and we hope that you will come back very soon and we can share another great experience. Have a great day,Hotel Riu Montego BayOnline Reputation Manager

10/10 Excellent

Hakeem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. My room was cleaned everyday with no problem. The entertainment on the property was cool. Also many things to do off the property.
Stayed 3 nights in Apr 2024
Response from Hotel Riu Montego Bay Online Reputation Manager on 23 Apr 2024
Dear Hakeem,We cannot thank you enough for your outstanding feedback.We feel privileged, since from all the hotels you chose us and you had a fantastic stay.Thank you very much, Hakeem!Hoping you visit us again.Loving wishes,Hotel Riu Montego BayOnline Reputation Manager

8/10 Good

Andre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 4 nights in Apr 2024
Response from Hotel Riu Montego Bay Online Reputation Manager on 24 Apr 2024
Dear Andre,We are truly grateful for your stupendous feedback.It is very pleasing to learn you liked your experience and we look forward to welcoming you again soon.Thank you very much!Kindest wishes,Hotel Riu Montego BayOnline Reputation Manager

8/10 Good

DONNA MARIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the resort is excellent. But I would like to recommend the jerk hut hours be extended and more personnel . The long line to get service there was pitiful. But the dining room, the grounds, the entertainment was above and beyond . Have and will continue to recommend this property.
Stayed 10 nights in Apr 2024
Response from Hotel Riu Montego Bay Online Reputation Manager on 23 Apr 2024
Dear Donna María,Thank you very much for your fabulous review.The best reward is learning to learn you liked it.We count ourselves lucky for our lovely guests and we really look forward to working for you again soon!Kindest Greetigns, Donna,Hotel Riu Montego BayOnline Reputation Manager

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and relaxing
Stayed 5 nights in Apr 2024
Response from Hotel Riu Montego Bay Online Reputation Manager on 22 Apr 2024
Dear Melissa,Your compliments are very much appreciated, our reward is your kind review with the confirmation of a job well done. Thank you very much!We will continue to work in order to improve our services and we would love to welcome you again soon.And we wish you a lovely day, Melissa!Warmest wishes,Hotel Riu Montego BayOnline Reputation Manager

10/10 Excellent

Sabrina, Hopkins

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of activities and fun! Never a dull moment!
Stayed 6 nights in Apr 2024
Response from Hotel Riu Montego Bay Online Reputation Manager on 22 Apr 2024
Dear Sabrina,We are so pleased to read you loved it and you had a nice time.Thank you very much for taking the time to share your wonderful evaluation. It is a privilege to be recognized as a good hotel.We also hope you visit us again very soon!Best Greetings!Hotel Riu Montego BayOnline Reputation Manager

6/10 Okay

Catherine

Travelled with partner
Liked: Cleanliness
We had a good time at this resort and the staff did a wonderful job keeping the beach clean and making sure garbage wasn’t left around. The buffet was good and was where we had a majority of our meals. Other restaurants we were not a fan of. (Again just our style, others really liked it) Our check in was terrible due to arriving early we knew we would have to wait for a room but when we continued to check in for a few hours and no room until after 730pm and our bags were just sitting solo, we were annoyed. When we went to move our bags with cart we got yelled at pretty aggressively and when we question why our bags were the only ones left the guy just walked away. We then couldn’t get into our room which was the top floor for ocean front (which we paid for)… they gave us a room with an ocean view blocked by a tree. Still a pretty view but just blocked. We had two twin beds pushed together which was uncomfortable. It is a party resort but we were able to find spots that were quiet so we could pick and choose when we wanted to “participate” or relax. The onsite activities/charters were nice and had a lot of fun snorkeling. It was a good time just didn’t meet our complete standards but would still tell people to try it. It wasn’t completely our thing but if you don’t mind personable service or where you sleep you will have a good time here.
Stayed 6 nights in Apr 2024
Response from Online Reputation Manager on 22 Apr 2024
Dear Catherine,WThank you for your feedback, We regret that we did not live up to your expectations 100% with our services.We apologise for the inconvenience caused and please be assured that we have noted your concerns and will address them with the relevant departments in order to provide you with a 100% satisfactory experience.We want you to know that we have noted your comments and will discuss them with the relevant departments in order to continue our process of continuous improvement.We would welcome the opportunity to welcome you back to one of our facilities so that we can present you with the wonderful experience that we are accustomed to delivering 100% satisfaction.Yours faithfully,Hotel Riu Montego BayOnline Reputation Manager

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 3 nights in Apr 2024
Response from Online Reputation Manager on 23 Apr 2024
Bonjour Lance,Nous vous remercions pour votre excellent commentaire. Nous sommes ravis d'apprendre que vous avez apprécié nos installations et nos services.Notre objectif est d'offrir une expérience inoubliable à chacun de nos hôtes, et le fait de savoir que nous y sommes parvenus nous donne encore plus de motivation.Nous nous réjouissons de vous accueillir à nouveau bientôt.Cordialement, Hotel Riu Montego BayOnline Reputation Manager

10/10 Excellent

Arnesha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 5 nights in Apr 2024
Response from Online Reputation Manager on 22 Apr 2024
Dear Arnesha,Thank you so much for choosing Riu Hotels & Resorts and for sharing your experience! We are very happy to hear that we were able to meet your expectations and you enjoyed your stay. We look forward to welcoming you back in the near future!Best wishes, Hotel Riu Montego BayOnline Reputation Manager