I started out having a bad experience on Day 1 ,but the staff was able to fix that with their kindness in no time.
Big shout out to Mr Dehaney in Food Department, Patricia at the tour Desk, Maxine in guest relations, Roan in Photo shop, Latroy in Security.
You are certainly blessed to have these people working at the hotel.
My favorite experience was the Candle Light Dinner arraigned by Ms Walters.
My Waiter must be the BEST IN THE WORST. I forgot his name but he was exceptional.
He is the young man who served the middle table on 3/23/15.
You have some very friendly people at this property.
The wait staff : Some needs to be informed that Guest needs water on their table and should not have to ask for it.
Also ,I ordered a drink from the bar with dinner and even after I was finish eating I did not receive it.
Overall: I had a good time, Lots of considerate and friendly staff.
Jo from FL
Situated on the white sand tip of a peninsula 4 km west of central Montego Bay, this resort features a water park and 3 …More
I took my girlfriend, and her two teenage sons (was there last week). The place was great! The restaurants and the food were all fantastic! Can't say one bad thing about the food. There were so many options for things to eat, still blows my mind that they can have that many things on a buffet, and have something for everyone, especially seeing as there were people from all over the world there. The beach was great! We managed to find 5 starfish while just walking in the shallows on the beach. The entertainment was phenomenal! Straight up Vegas style! The staff were all great! Everyone from entertainers, to bartenders, housekeeping, and front desk workers. All of them were kind, respectful, and practiced active listening. I also want to mention that all of the staff made it a point to talk to everyone in our group (4 of us), also made it a point to get to know us, answer any questions if we had any, and promoted activties at the resort. It was the best resort I've ever stayed at! - I won't even consider going back to Mexico - not even worth it after being spoiled at this resort. Another thing I would note would be the fact that I never had to wait for a drink from many of the multiple bars on the resort, and the bartenders were always smiling and more than happy to serve us.
Jon from Wisconsin
Arrayed along the northern arm of semicircular, calm-water Bloody Bay, this Jamaica resort includes a supervised all-day …More
We absolutely loved Couples Swept Away! The resort was wonderful and the beach was amazing with it's white sand and clear aqua water! Friendly staff, delicious food, wonderful activities! We would definitely come back to this resort, should we visit Jamaica again!
Kristi from Wisconsin
Set on the western edge of Jamaica, and arrayed along 457 meters (1,500 feet) of Seven Mile Beach, this romantic resort …More
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