5 outdoor pools, pool umbrellas, pool loungers

Reviews of Riu Montego Bay - Adults Only - All Inclusive

4 out of 5
Riu Montego Bay - Adults Only - All Inclusive
Mahoe Bay, Ironshore, Montego Bay, Saint James

Reviews

8.4

Very good

Rating 10 - Excellent. 2117 out of 4015 reviews" "
Rating 8 - Good. 1044 out of 4015 reviews" "
Rating 6 - Okay. 475 out of 4015 reviews" "
Rating 4 - Poor. 201 out of 4015 reviews" "
Rating 2 - Terrible. 178 out of 4015 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy, CONKLIN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was absolutely wonderful!! Always activities happening. Only negative was the bed was very uncomfortable
Stayed 6 nights in Apr 2024

8/10 Good

Malika

Travelled with group
I stayed at the resort from April 12-16, 2024 for my birthday. The only complaint that I had was that my room had a “wet” smell. I lit a candle and the smell never went away.
Stayed 4 nights in Apr 2024

10/10 Excellent

Hakeem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. My room was cleaned everyday with no problem. The entertainment on the property was cool. Also many things to do off the property.
Stayed 3 nights in Apr 2024
Response from Hotel Riu Montego Bay Online Reputation Manager on 23 Apr 2024
Dear Hakeem,We cannot thank you enough for your outstanding feedback.We feel privileged, since from all the hotels you chose us and you had a fantastic stay.Thank you very much, Hakeem!Hoping you visit us again.Loving wishes,Hotel Riu Montego BayOnline Reputation Manager

8/10 Good

Andre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 4 nights in Apr 2024

8/10 Good

DONNA MARIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the resort is excellent. But I would like to recommend the jerk hut hours be extended and more personnel . The long line to get service there was pitiful. But the dining room, the grounds, the entertainment was above and beyond . Have and will continue to recommend this property.
Stayed 10 nights in Apr 2024
Response from Hotel Riu Montego Bay Online Reputation Manager on 23 Apr 2024
Dear Donna María,Thank you very much for your fabulous review.The best reward is learning to learn you liked it.We count ourselves lucky for our lovely guests and we really look forward to working for you again soon!Kindest Greetigns, Donna,Hotel Riu Montego BayOnline Reputation Manager

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and relaxing
Stayed 5 nights in Apr 2024
Response from Hotel Riu Montego Bay Online Reputation Manager on 22 Apr 2024
Dear Melissa,Your compliments are very much appreciated, our reward is your kind review with the confirmation of a job well done. Thank you very much!We will continue to work in order to improve our services and we would love to welcome you again soon.And we wish you a lovely day, Melissa!Warmest wishes,Hotel Riu Montego BayOnline Reputation Manager

10/10 Excellent

Sabrina, Hopkins

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of activities and fun! Never a dull moment!
Stayed 6 nights in Apr 2024
Response from Hotel Riu Montego Bay Online Reputation Manager on 22 Apr 2024
Dear Sabrina,We are so pleased to read you loved it and you had a nice time.Thank you very much for taking the time to share your wonderful evaluation. It is a privilege to be recognized as a good hotel.We also hope you visit us again very soon!Best Greetings!Hotel Riu Montego BayOnline Reputation Manager

6/10 Okay

Catherine

Travelled with partner
Liked: Cleanliness
We had a good time at this resort and the staff did a wonderful job keeping the beach clean and making sure garbage wasn’t left around. The buffet was good and was where we had a majority of our meals. Other restaurants we were not a fan of. (Again just our style, others really liked it) Our check in was terrible due to arriving early we knew we would have to wait for a room but when we continued to check in for a few hours and no room until after 730pm and our bags were just sitting solo, we were annoyed. When we went to move our bags with cart we got yelled at pretty aggressively and when we question why our bags were the only ones left the guy just walked away. We then couldn’t get into our room which was the top floor for ocean front (which we paid for)… they gave us a room with an ocean view blocked by a tree. Still a pretty view but just blocked. We had two twin beds pushed together which was uncomfortable. It is a party resort but we were able to find spots that were quiet so we could pick and choose when we wanted to “participate” or relax. The onsite activities/charters were nice and had a lot of fun snorkeling. It was a good time just didn’t meet our complete standards but would still tell people to try it. It wasn’t completely our thing but if you don’t mind personable service or where you sleep you will have a good time here.
Stayed 6 nights in Apr 2024
Response from Online Reputation Manager on 22 Apr 2024
Dear Catherine,WThank you for your feedback, We regret that we did not live up to your expectations 100% with our services.We apologise for the inconvenience caused and please be assured that we have noted your concerns and will address them with the relevant departments in order to provide you with a 100% satisfactory experience.We want you to know that we have noted your comments and will discuss them with the relevant departments in order to continue our process of continuous improvement.We would welcome the opportunity to welcome you back to one of our facilities so that we can present you with the wonderful experience that we are accustomed to delivering 100% satisfaction.Yours faithfully,Hotel Riu Montego BayOnline Reputation Manager

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 3 nights in Apr 2024
Response from Online Reputation Manager on 23 Apr 2024
Bonjour Lance,Nous vous remercions pour votre excellent commentaire. Nous sommes ravis d'apprendre que vous avez apprécié nos installations et nos services.Notre objectif est d'offrir une expérience inoubliable à chacun de nos hôtes, et le fait de savoir que nous y sommes parvenus nous donne encore plus de motivation.Nous nous réjouissons de vous accueillir à nouveau bientôt.Cordialement, Hotel Riu Montego BayOnline Reputation Manager

10/10 Excellent

Arnesha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 5 nights in Apr 2024
Response from Online Reputation Manager on 22 Apr 2024
Dear Arnesha,Thank you so much for choosing Riu Hotels & Resorts and for sharing your experience! We are very happy to hear that we were able to meet your expectations and you enjoyed your stay. We look forward to welcoming you back in the near future!Best wishes, Hotel Riu Montego BayOnline Reputation Manager

10/10 Excellent

Sade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

JAMIE, INDIANAPOLIS

Stayed 4 nights in Apr 2024

10/10 Excellent

Shaniqa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Syheemia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I love it I felt so safe with all the nice staff from coming to going love it I have to bring my kids
Stayed 7 nights in Apr 2024
Response from Hotel Riu Montego Bay Online Reputation Manager on 17 Apr 2024
Dear Syheemia,The best reward is to learn that you had a great time.Thank you very much!We very much look forward to seeing you again.Have a great day, Syheemia!Love you back,Hotel Riu Montego BayOnline Reputation Manager

10/10 Excellent

Keyshaun

Liked: Cleanliness, staff & service, property conditions & facilities
GREAT
Stayed 4 nights in Apr 2024
Response from Hotel Riu Montego Bay Online Reputation Manager on 17 Apr 2024
Dear Keyshaun,Thank you very much for leaving your valuable feedback.Your positive ratings are very welcome, since our staff do their best to make our guests’ stay as pleasant as possible.We really look forward to your next visit.Kindest Regards!Hotel Riu Montego BayOnline Reputation Manager

10/10 Excellent

Taniya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing !
Stayed 3 nights in Apr 2024
Response from Hotel Riu Montego Bay Online Reputation Manager on 17 Apr 2024
Dear Taniya,Thank you very much for your fantastic review and your kind remark about our hotel, we very much appreciate it. It is feedbacks like yours that make our day and make all the efforts worthwhile.The most important thing is that you liked it.Lovely hosting you, Taniya, and we look forward to hosting you again soon.Kindest wishes,Hotel Riu Montego BayOnline Reputation Manager

4/10 Poor

Erika

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

Phirum

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service Food and People
Stayed 4 nights in Apr 2024
Response from Hotel Riu Montego Bay on 17 Apr 2024
Dear Phirum,We are so grateful to read that you gave us the opportunity to prove that all the positive reviews that we have, are based on the reality of our hotel and the result of the work of our lovely staff.Wishing to host you again very soon!Kindest wishes,Hotel Riu Montego BayOnline Reputation Manager

10/10 Excellent

Arnie Dowine

Travelled with partner
Liked: Amenities
I love everything about this Riu hôtel. The hospitality was everything. I has so much fun
Stayed 4 nights in Apr 2024
Response from Hotel Riu Montego Bay Online Reputation Manager on 17 Apr 2024
Dear Arnie Dowine,We endeavour to go above and beyond to ensure our guests have a memorable experience.That is why it is rewarding to learn about you had a nice holiday. We are very happy to read you liked your stay.Thank you very much for being our guest!We will be waiting for your next visit.Love you back, Arnie,Hotel Riu Montego BayOnline Reputation Manager

6/10 Okay

Shivonnia

Liked: Staff & service
Great staff
Stayed 4 nights in Apr 2024
Response from Online Reputation Manager on 16 Apr 2024
Dear Shivonnia,Thank you for choosing RIU and for sharing your concerns with us!We are pleased you enjoyed the staff members attentive service!We truly hope to have the pleasure of welcoming you back again soon in one of our Worldwide premises.Please receive our warmest regards,Hotel Riu Montego BayOnline Reputation Manager

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many patrons present at this location at the time, but staff has a way of making you feel like your the only one there!!
Stayed 4 nights in Mar 2024
Response from Online Reputation Manager on 16 Apr 2024
Dear Paul,Thank you for your review! We are very happy to know that you loved your stay and enjoyed the warm hospitality provided by our staff. We look forward to welcoming you again soon and share a better experience. Kind regards, Hotel Riu Montego BayOnline Reputation Manager

6/10 Okay

Antonio, Clifton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Seth Greggory

Liked: Cleanliness, staff & service, property conditions & facilities
i love Jamaica
Stayed 5 nights in Apr 2024
Response from Online Reputation Manager on 16 Apr 2024
Dear Seth Greggory,Thank you for your review! We are very happy to know that you loved your stay and we look forward to welcoming you again soon.Kind regards, Hotel Riu Montego BayOnline Reputation Manager

10/10 Excellent

Jeana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and the staff was very friendly
Stayed 5 nights in Apr 2024
Response from Online Reputation Manager on 15 Apr 2024
Dear Jeana,Thank you very much for your comment,We would like to express our sincere appreciation for your review.Please be assured that we will follow up on your comments and address them with the appropriate departments.Yours faithfully,Hotel Riu Montego BayOnline Reputation Manager

6/10 Okay

Russell

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Some staff friendly, some not so much. The property and rooms were very clean. The alcohol was all bottom shelf, cheap brands and seemed a bit on the weak side. Overall, a decent property and facility, but we probably won't return.
Stayed 5 nights in Apr 2024
Response from Online Reputation Manager on 15 Apr 2024
Dear Russell, Thank you for sharing your positive review on Expedia.While we are glad that you highlighted our friendly colleagues, we are very sorry for the inconveniences that you encountered during your stay. Furthermore, we regret that you did not agree with our new booking system for the theme restaurants. These changes have been made due to previous comments and suggestions received from other guests. Please know that your feedback is of tremendous importance to us. We will share your thoughts to our General Manager so that it can be taken into account when deciding which system we will be kept in the near future. We hope you will visit us again in the future to see how we have grown through feedback like yours.Kind regardsHotel Riu Montego BayOnline Reputation Manager

10/10 Excellent

Vince

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my wife had a great time together and the staff was very professional!
Stayed 4 nights in Apr 2024
Response from Online Reputation Manager on 16 Apr 2024
Dear Vince,Thank you very much for your feedback and positive evaluation.We are happy to know that you enjoyed our service and we hope you continue to consider us for your future visits. Have a lovely day, Hotel Riu Montego BayOnline Reputation Manager

10/10 Excellent

Justin

Travelled with group
Liked: Amenities
Most everything was outside !!
Stayed 4 nights in Apr 2024
Response from Online Reputation Manager on 16 Apr 2024
Dear Justin,Thank you very much for your review! We are very happy to read that we lived up to your wishes and we hope that you will come back very soon and we can share another great experience. Have a great day,Hotel Riu Montego BayOnline Reputation Manager

10/10 Excellent

Shakeyera

Travelled with family
Liked: Staff & service, property conditions & facilities
I just want to thank you for the opportunity and welcoming at the resort everything was nice.
Stayed 3 nights in Apr 2024
Response from Online Reputation Manager on 16 Apr 2024
Dear Shakeyera,Thank you for taking the time to give us your valued feedback following your recent stay at our hotel. We are very happy to hear that you had a lovely time at our hotel! We look forward to sharing another amazing experience with you soon. Have a lovely day. Hotel Riu Montego BayOnline Reputation Manager

6/10 Okay

Moet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very pleasant. I only remember Horace (one of the waiters at the buffet-morning shift)- super pleasant and helpful. Also there was Tanya (evening waitress) for dinner- she was the 2 that stood out. Front desk folks were quickly to answer all my questions. There were two things I wasn't too happy about was when I called front desk for a replacement of a bottle, not only I had to call 3 times but ended up never getting it. Also please have fish options, like snappers, porgy fish- we're in Jamaica mon. Those were the only issues, other than that I had a great time.
Stayed 6 nights in Apr 2024
Response from Online Reputation Manager on 15 Apr 2024
Dear Valerie,Thank you so much for taking the time to review your stay and for the wonderful rating!It was our pleasure taking care of you! We are looking forward to having another chance to welcoming you back in the near future.Have a great day,Hotel Riu Montego BayOnline Reputation Manager

8/10 Good

Jason Fredrick

Travelled with group
Liked: Cleanliness, staff & service, amenities
.
Stayed 7 nights in Apr 2024

4/10 Poor

Melissa

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Some of the staff receive a 5 start but some deserve a one. I understand everyone has a bad day but when you are in the people industry you must try to be happy. The entertainment here was a definite 5 star
Stayed 7 nights in Apr 2024
Response from Online Reputation Manager on 12 Apr 2024
Dear Melissa,Thank you for your review,We are pleased to hear that you enjoyed the comprehensive entertainment programme we have on offer at our facilities.On the other hand, please allow us to comment that we are surprised that our staff did not treat you in a professional and friendly manner throughout.Please be assured that we will take note of your comments and will take them up with the relevant departments so that we can continue to improve on a daily basis.We hope that you will give us the opportunity to welcome you back to one of our facilities and that we will be able to offer you the wonderful service and 100% satisfactory stay that we are accustomed to providing.Yours faithfully,Hotel Riu Montego BayOnline Reputation Manager

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

10/10 Excellent

Deborah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 4 nights in Apr 2024
Response from Online Reputation Manager on 15 Apr 2024
Dear Deborah,we appreciate you taking the time to share your review here!We are happy to know that you were so pleased with our service and we look forward to hosting you again in the near future. We wish you all the best,Hotel Riu Montego BayOnline Reputation Manager

10/10 Excellent

Jennifer

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all-inclusive resort. We felt safe. The rooms were very nice & clean. We had trouble getting on the Riu app the first night & were unable to get reservations to the restaurants because they filled up. Make sure you do this first thing. The buffets were good. The nightly shows are fun. Bring white outfit for Friday night white party. You can enjoy party atmosphere or relaxation. Yoga & water aerobics were great. The salon does a good job braiding hair. Very close to the airport.
Stayed 5 nights in Apr 2024
Response from Online Reputation Manager on 12 Apr 2024
Dear Jennifer,We appreciate your words from the bottom of our hearts.Obtaining a review like the one you give us from you encourages us to continue on our path and, looking forward to having you return to any of our facilities, to offer you a wonderful experience with us.We continue every day trying to improve ourselves and with open arms to welcome you again.We are always waiting for youYours faithfully,Hotel Riu Montego BayOnline Reputation Manager

10/10 Excellent

Vivian Yvette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So much fun! Such good vibes! Check in was delayed a bit but nothing crazy. We were able to eat and drink while we waited.
Stayed 4 nights in Apr 2024

10/10 Excellent

Alfreda, Mount Pleasant

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean in all area and I love the entertainment
Stayed 5 nights in Apr 2024
Response from Hotel Riu Montego Bay Online Reputation Manager on 17 Apr 2024
Dear Alfreda,We strive to make all of our guests feel welcome and relaxed during their time with us. We aim to please and your fantastic feedback is very rewarding.Wishing to see you again.Loving Regards, Alfreda, Hotel Riu Montego BayOnline Reputation Manager

10/10 Excellent

FONTELLA, CHANDLER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place..loved the huge room. Food was good so much variety. Very beautiful resort.
Stayed 6 nights in Mar 2024
Response from Online Reputation Manager on 15 Apr 2024
Dear Patricia,Thank you so much for your review!It was a pleasure to have you with us. We are glad to know how much you enjoyed your stay, in the Hotel Riu Montego Bay. It is our hope to be able to welcome you back for many stays to come!Best wishes, Hotel Riu Montego BayOnline Reputation Manager

8/10 Good

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that there was never a shortage of beach chair. I travelled solo but felt safe and there was never a shortage of space at the multiple restaurants.
Stayed 4 nights in Apr 2024
Response from Hotel Riu Montego Bay Online Reputation Manager on 12 Apr 2024
Dear Tammy,We are delighted to read your kind remarks about our hotel. We strive to make all of our guests feel welcome and relaxed during their time with us, therefore, we are very grateful for your fantastic feedback.Thank you very much for being our guest, Tammy!Looking forward to your next visit.Warmest Regards,Hotel Riu Montego BayOnline Reputation Manager

8/10 Good

Shawnette, Awendaw

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, safe and full of fun activities
Stayed 5 nights in Apr 2024
Response from Hotel Riu Montego Bay Online Reputation Manager on 12 Apr 2024
Dear Shawnette,Our team here is committed to providing high-quality customer service, and we are thrilled to read that we made a good impression on you.Thank you very much for sharing your fantastic review of your recent experience. We are very happy to learn you liked it.Wishing to see you again soon, Shawnette!Kindest Greetings,Hotel Riu Montego BayOnline Reputation Manager

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Viola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2024

8/10 Good

Shanique

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly, the grounds were clean and the property is spacious to enjoy yourself
Stayed 4 nights in Mar 2024
Response from Online Reputation Manager on 12 Apr 2024
Dear Shanique,Thank you very much for staying with us and being a lovely guest! We are looking forward to hosting you again soon. Warmest Regards, Hotel Riu Montego BayOnline Reputation Manager

10/10 Excellent

jeanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything will definitely be back
Stayed 4 nights in Apr 2024
Response from Online Reputation Manager on 12 Apr 2024
Dear jeanne,Thank you for taking the time to write a good review of our hotel. We sincerely hope that you will visit us again soon and we will be able to offer you another good experience. We remain with best wishes, Hotel Riu Montego BayOnline Reputation Manager

10/10 Excellent

Ryan Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m not one to write a review but… We loved our stay! The staff were more than helpful. Food was really good once you figured out what you liked (there were so many options). Everyone talked about island time but at this resort we did not experience that. Everything was available right there when we wanted it. The bar staff were amazing with the drink slinging. I’m not sure if we just picked the right time and place but our trip to Jamaica was beyond amazing. There’s no doubt that we will be returning because of our wonderful experience at this resort.
Stayed 6 nights in Mar 2024
Response from Online Reputation Manager on 12 Apr 2024
Dear Ryan Wayne,we appreciate you taking the time to share your great review here! We are happy to know that you were so pleased with our service. We look forward to hosting you again in the near future. We wish you all the best, Hotel Riu Montego BayOnline Reputation Manager

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely friendly and approachable. All the amenities around the property were very well kept and clean. The food options were endless and something for everyone to pick at! I will surely be back!
Stayed 4 nights in Apr 2024
Response from Online Reputation Manager on 12 Apr 2024
Dear Kristina,We would like to thank you for taking the time to a positive review. We are so glad you enjoyed your stay and we hope that we will be able to welcome you back to the hotel in the near future. All the best, Hotel Riu Montego BayOnline Reputation Manager

6/10 Okay

Nakia

Travelled with group
Liked: Staff & service
This was your average Rui, not anything special but if want to party you will enjoy.
Stayed 4 nights in Mar 2024
Response from Online Reputation Manager on 10 Apr 2024
Dear Nakia,Thank you for taking the time to provide us your feedback on your stay at our property.In our pursuit of excellence, it certainly saddens us to learn that you were left disappointed with the lack of expected service. We hope that you will have a more favorable experience the next time you return to us.We remain with warm regards, Hotel Riu Montego BayOnline Reputation Manager

8/10 Good

Glecean

Liked: Cleanliness, staff & service, property conditions & facilities
The ambiance was very relaxing
Stayed 4 nights in Apr 2024
Response from Hotel Riu Montego Bay Online Reputation Manager on 12 Apr 2024
Dear Glecean,We endeavour to go above and beyond to ensure our guests have a memorable experience.That is why it is rewarding to learn about you had a nice holiday. We are very happy to read you liked your stay.Thank you very much for being our guest.We will be waiting for your next visit, Glecean.Warm Regards,Hotel Riu Montego BayOnline Reputation Manager