4/10 Poor
Robert
Travelled with partner
2 Jan 2024
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Before the bad points, the Queen is well priced and the rooms, that look exactly like the pictures are very clean. There's a shopping centre nearby and some good restaurants in walking distance.
But now some bad points to think about. The front door is unmanned, unlocked and often wide open throughout the night meaning anyone off the street can, and did, walk in with full access to your corridor. There is of course no one to get rid of them......except you the guest!
If the fire alarm goes off, as it did, there is no one there to investigate the source or reset it, leaving it to the ingenuity of the guests themselves. It’s not connected to the local fire service by the way.
The windows don't open as the smoker next door to us found out after 15 minutes of hitting it......so he just smoked in the corridor.
There is no kettle etc in the room. Instead there is vending in the reception.
It is above a nightclub style venue. If open, it will be noisy.
If you wish to work as unpaid hotel security then consider the Queen.