Hotel The Hub Reviews

Lovely pool, kids spent a lot of time in it. restaurant good but not outstanding food, although service was efficient and friendly. breakfast lovely, staff attentive. rooms on the small side, but bathrooms modern and clean. location not central, ideally should have car as transport links poor.

Staff were very accommodating, spoke English and facilities were good. The rooms were of a nice design although some of the finishes looked a little tired. But the rooms were cleaned to a high standard and robe and slippers in the room. There was a free gym and swimming pool induced and can have the breakfast option or not. Breakfast was very good - nice selection. Nice cocktail bar. Good for a business trip or a short holiday.

While the room was nice enough and the staff friendly and helpful the area was horrible. Hard to find and they charge high rates for secure parking. You wouldn't dare leave your car on the street.

hotel in the middle of nowhere with very poor connection with the city. Rude staff.

I arranged this hotel for a friend and was disappointed to find out that the price of the room did not include tax and I couldn't call the hotel to pat the tax via CC. They insisted on cash only, this was a present for a friend and now she had to end up paying out of here pocket for the tax. Not a easy to do business with!

My partner and I recently stayed at The Hub and I must say the one word that comes to mind is 'perfect'. The hotel is exceptionally clean and the staff are very friendly and accommodating. We enjoyed our time and will hopefully be back very soon : )

The hotel itself is very nice the lobby bar very happening my #1 problem with this particular hotel is it's service. It started with the room temperature after our 1st night stay. The temperature in the room wouldn't go below 26 degrees Celsius, when we called the front desk that's when we realized that they control the temperature with their computer and they said they would take care of it. That evening when we got back to our room still the same and when I called the front desk they said maintenance had gone home for the day so I asked them how that helps us and she had no answer. She finally asked if we would like to change rooms because her computer was showing that they had one available that had the temperature at 23 C. Its now midnight were changing our room which did show the temp at 23 C and even if we wanted we couldn't change that. I think it's freaky that they are the ones in charge of the temperature in the rooms and if you want it colder well lets just say your out of luck. I didn't mention that my brother in laws room also same problem. As for the front desk staff there were 4 from what I could tell and only one was fairly nice the rest were not so friendly. the hotel is completely out of the way but they do have a shuttle that will take you to the metro just one word of advice don't take the metro in rush hour it's a little confining to say the least.

Good Points: Wonderful service. Breakfast had a good choice. Even though it was a bad location they provided a free 24/7 shuttle service and we didn't have to wait longer than 5 mins for it. Bad Points: Shower leaked, not enough pillows, very thin walls so could hear people upstairs/downstairs/nextdoor/corridor.