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Top Mentor Hotel Reviews
Hotel Indigo Cleveland Downtown by IHG
2/10 Terrible
"AC did not work. Maintenance promised fan that never appeared. It was 90 that day. Breakfast was horrible and service was even worse. Good Margarita in the bar and front desk staff were good. One night not worth $398. Valet staff had to be tracked down to park car."
Drury Plaza Hotel Cleveland Downtown
10/10 Excellent
"It’s a former Board of Education building. The inside is mostly marble, spotless. The staff couldn’t be more helpful and nice. Breakfast and happy hour with a meal included everyday. Location is great. Walkable to many main attractions. Great experience."
Hilton Garden Inn Cleveland Downtown
6/10 Okay
"Too pricey for a place.that. charges WAY to much! They get away with it because of being next to ballpark! Elevator was.slow! Breakfast was WAY overpriced!our room ran out of TP!!!🤔😗"
Holiday Inn Cleveland Clinic by IHG
10/10 Excellent
"Clean, modern and the public areas were kept at a comfortable temperature, not over-air conditioned. I would easily stay again."
The Westin Cleveland Downtown
10/10 Excellent
"Room was clean, staff was excellent. Would recommend this hotel to anyone staying in Cleveland"
Extended Stay America Select Suites - Cleveland - Mentor
2/10 Terrible
"This place was so disgusting that we couldn’t even stay there. It smelled like urine in the hall and in our room so bad that it made us nauseous! When we got there, there was nobody at the front desk. We had to call to have someone come down and we got there before 9pm. Never experienced that at any hotel. We checked in, got ready for our night out, and drove home after"
Suburban Studios Mentor - Cleveland Northeast
4/10 Poor
"The only thing that was ok were the hot ,decent shower & the bed was clean.No hand towel, no TP, no soap.I had to go buy my own. First thing I noticed was the stale cigarette odor and the smeared dirty looking mirror over the sink. The sink clogged every time I ran the water. The toilet at the bottom one side was disgustingly dirty, top of the fridge, vent hood and the coffee pot was covered in dust . No way would I use that coffee pot. The freezer had old ice laying on the bottom with food stuck in it. And the freezer needed defrosted. I work overnight on weekends, every morning just as I started to get to sleep, I would would hear people talking loudly outside my room. I woke up one afternoon with a migraine. I took some meds, put a washcloth on my head and literally JUST started to relax and the alarms went off, so loud I couldn't stand it. I had to go out to my car.amd sit to try to help my migraine. Those poor animals next door in the rooms with those alarms, ugh It took them 20 minutes to have the fire dept. come,check things out and turn them off. The guy across from me said it happens every other day, from people smoking inside the rooms. Never again will I try to save a few bucks to stay anywhere other than the places I know I will have a pleasant stay. This is definitely not one of them. I'm sorry, I never like leaving bad reviews, but something needs to be done. I'm home and sick now, I wonder if it's from staying in that dirty room.Bottom of garbage was filthy too"
Kimpton Schofield Hotel by IHG
10/10 Excellent
"Staff very helpful, got an early check in and room upgrade "
Best Western Plus Mentor-Cleveland Northeast
10/10 Excellent
"Enjoyable stay . Great location. Friendly staff . The only way to improve would be the breakfast menu needs a vegan option like oatmeal or grits !( Not the instant variety. )"