I have stayed at this hotel 6 times and always they have been nothing but professional and acommadating. I had an accident on my vacation and needed surgery they made sure I was taken care of including early meals for me and my family before going to the hospital and even lending one of their wheelchairs for me to go to the Mall of Asia with my family so not to disrupt their vacation as well.I have stayed in all the rooms my favorite is bay view and the food int eh restaurants and access to entertainment is amazing. my only negative thing is the selection of food for room service but its availbale 24hours a day!
I stayed in this hotel for 3 days & I loved it. The bell associates who help me load/unload my stuff is nice & give me some tips to enjoy my stay. The housekeeping staff Ian is so helpful & very accommodating. The one who check us is, I could tell, she is new because whatever questions I have she has to asked somebody. Other than that, I love my room, I stayed in a bay view suite, price is just right, its clean, big & perfect for us specially if you're expecting some visitors. It is overlooking the bay, embassy, restaurants, malls & other interesting places around Manila. It is easy to go around taxis are available anytime.
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