Our flight was delayed and we got to Auckland four hours late - staff were very helpful and the room was large and well appointed. We had one of the best meals of our trip in the dining room. Checkout was a breeze and it was a quick trip to the airport next day.
The hotel is excellent - very comfortable and welcoming. All the staff are friendly yet highly professional and reflect well upon the management. The rooms are well proportioned and reflect the 5* quality of the hotel.
We will definitely stay again next time that we visit Auckland.
Stayed August 2014, travelled with my wife and two boys.
Stayed here to be near airport for late night flight. Great hotel. But... wanted to see Auckland as well for 1 1/2 days we were there. Needed $12.00 ( $6.00 each) to bus to the airport. Then needed $6.00 to bus to downtown Auckland. Back to hotel involved bus to airport then bus to hotel. Whole trip was 1 hour. EACH WAY. Very inconvenient. Next time would stay in Auckland and bus one time to airport when necessary.
Taxi would have been $50.00 + each way.
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