Ratings based on 51 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Couples
by A verified traveller from UK

Hotel is in an oasis in Illetas.

Posted 16-Jul-2014
Pros: It's location, service attitude and standard of food/drinks.
Cons: Housekeeping - see above. Waiting time to be served at pool bar in busy periods.
Location: See above. Both Palma and Porta Poetals are within easy distance and Bendinat golf course is a short walk.
Restful time with excellent facilities and staff who wanted to please. House keeping is a let down with regular reminders needed for complimentary water and coffee as well as a failure to clean all used glasses and crockery.
5 out of 5
for Everyone
by A verified traveller from London

Fabulous Hotel

Posted 12-Jul-2014
Excellent service. Very friendly modern hotel with great facilities.
5 out of 5
by Nick from England

Great service

Posted 07-Jun-2014 on Hotels.com
Lovely hotel . Very convenient for Palma and portals . Would definitely return
4 out of 5
by A verified traveller

nice staff

Posted 25-May-2014
Pros: staff, kept clean, breakfast
Location: nothing to do nearby, in a residential area,only a few small english bars,all restuarants within 30 mins walk, we thought very poor, go somewhere else
not sure i would rate this a 5 star, coffee machine in room, but you have to pay for the pods, petty really, not 5 star, balcony very small. and claustrophobic, no sun after about 11,30, also expensive in hotel for what you get, however, plus points, staff helpful and friendly, especially yuri at reception and silvio the pool man, hotel is kept very clean, grounds are very well kept, breakfast is very good, great coffee,
4 out of 5
for Couples
by Chris & Gillian from Howden, Yorkshire

Stylish Hotel no kids relaxing

Posted 20-May-2014
Pros: Staff and room comfort, beds were excellent.
Cons: Rooms: larger flat screen TV. Sky sport in English, Watched Spanish Golf. Food: get chef to produce meals to a more tastier standard or reduce price.
Location: Left from hotel walk 10 to 15 mins to public beach, great restaurant. Also opposite are 2 restaurants on top of each other, the lower on is very good.
The boutique hotel was to a high standard and the staff were very attentive and friendly. The rooms very stylish with mood lighting. There is an espresso coffee machine which can be used for hot water for tea, etc, you do not need to bring a kettle. The only issue was the food, the evening meal in the main restaurant was poor. We had one tuna meal which was similar to reconstituted Spam, the pricing was high for the quality of what was on offer. For a bar meal we requested the beef burgers to be well done, this was served raw in the middle. Fortunately we did not have the meals incorporated in the hotel rates, as there were some excellent restaurants within 10 min or 30 to 40 mins if heading for the marina. A very enjoyable stay and would go back.
5 out of 5
for Couples
by Bob from Northern Ireland

Every facility required. Superb views from room.

Posted 28-Apr-2014
Pros: Everything
Cons: Nothing
Location: Palma and all that goes with it.
When one experiences excellent facilities and service and food it comes as a surprise as so often nowadays pictorial images on publicity brochures and computer links don't match reality. Not so in this case. Everything wonderful and absolutely no complaints, only congratulations to management and staff.
4 out of 5
for Everyone
by Gary from nottingham

Relaxing holiday break

Posted 18-Apr-2014
Pros: The staff were atentative and friendly. Room good. Relaxing sunbeds with good views over the Med.
Cons: Bathrooms could maybe do with updating.
Location: Excellent bus route into Palma. Far enough away for it not to feel like a city break but close enough to get to city. Local area a little run down.
Very friendly staff. Relaxing environment. A very enjoyable stay all round.
5 out of 5
for Couples
by Carolina

This traveller left a rating score only Posted 23-Oct-2013 on Hotels.com
3 out of 5
by Leo from Naples, Florida

Great view and small beach

Posted 21-Oct-2013
Pros: View, but you must be on floor six or seven.
Cons: Note items in experience
Location: Not much in walking distant, but area is safe and a ten minute ride to very nice area
Very pricy versus value, no hot tub without paying for SPA services,room layout somewhat weird--Bed in middle of room and therefore not against a wall, closets unable to hang longer items than shirts, breakfast 50euros for two, help desk not that helpful although very nice attitude, BUT view is outstanding with a very small beach.
5 out of 5
for Couples
by A verified traveller from yorkshire

Very quiet and relaxing

Posted 07-Sep-2013
Pros: Beach, room lovely and modern
Great hotel, no kids so very quiet and relaxing. I know you should expect this from a five star, but the drinks etc were very expensive so do make sure you are aware before booking. Location is great right on its on private little bay, however there isn't much around outside the hotel. A few restaurants etc about a 10 minute walk away and the bus stop right outside takes you to Palma or port el nous for less than 2 euro. Overall lovely, clean and friendly hotel with very polite and attentive staff. would definitely recomend.