Ratings based on 128 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified travellerfrom Hamburg

Herrliche Anlage mit Pools und Gärten direkt am St

Posted 29-Jan-2015
Pros: Die freundlichen, sehr Hilfsbereiten Mitarbeiter.
Cons: Das Restaurant ist nicht sehr einladend, da dunkel und viel zu kalt (Klimaanlage). Außerdem unverhältnismäßig teuer. Der offene Wein ein Zumutung.
Location: Das Hotel befindet sich in der Nähe von Estepona. Mit dem Taxi in wenigen Minuten zu erreichen, ebenso gute Tapas- Bars mit ausgezeichneten Weinen.
Wir wollten dem grauen Winter entfliehen. Hatten herrliche Sonnentage, aber noch recht kühl, da wir im Januar da waren. Der grosse Vorteil, wenig Touristen in Marbella und Umgebung.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom milano

Ottima struttura

Posted 01-Jan-2015
Pros: ottima scelta
Cons: spiaggia non bella
Location: lontano dal paese
hotel bellissimo e confortevole,camera con ogni confort,colazione superba e personale disponibile e molto gentile
5 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Amazing hotel - highly recommend!

Posted 18-Dec-2014
Pros: Rooms and level of service.
Cons: Nothing.
Stayed here as a treat for my mother on her birthday. From the moment we arrived we knew it was going to be a great stay. Great welcome and customer service, lovely spacious rooms with amazing views. Superb breakfast - especially nice out on the terrace. Highly recommend and wish we had stayed longer.
Comment from Hotel Management
26-Dec-2014 by JMP, Hotel Management
Dear Vicki, Thank you for having chosen our hotel for your mother's birthday and for writing this review. We are delighted to see that you had such a great time with us and thank you for your comments and appreciations. Looking very much forward to your next stay with extension as long as you like! Kind regards, Jean Marc Poli, General Manager
4 out of 5
Recommended
for Everyone
by A verified travellerfrom dubai

Lovely hotel with fabulous sea views

Posted 15-Dec-2014
Pros: Excellent service. Comfortable bed.
Cons: In room coffee/tea would have been nice. Hotel shuttle to town would be helpful.
Location: Beachside location, but car is needed to visit restaurants, golf etc.
We enjoyed a week at this hotel. Comfortable room with well equipped bathroom having separate bath and shower. I Staff very pleasant and provided good service. Breakfast excellent. Disappointing in that only 1 restaurant open for dinner and bar menu very limited. Lovely Christmas Tree in lobby and beautiful lighting outside hotel.
Comment from Hotel Management
18-Dec-2014 by JMP, Hotel Management
Dear guest, thank you for having stayed with us and for writing this review. We appreciate your feedback, have taken notes on your comments and are grateful that you enjoyed your stay! Looking forward to welcoming you back soon. Kind regards, Jean Marc General Manager
4 out of 5
Recommended
for Couples
by A verified travellerfrom Westerwald

Gutes Preis-/Leistungsverhältnis

Posted 09-Dec-2014
Pros: Freundlichkeit und Hilfsbereitschaft des Personals
Cons: Ja, die Preise in der Lobby bar sind einfach zu hoch. Die schrecken regelrecht ab.
Wir haben uns sehr wohl gefühlt und jeden Morgen das Frühstück genossen. Aufgrund des tollen Wetters konnten wir sogar auf der Terrasse Frühstücken.
Comment from Hotel Management
13-Dec-2014 by JMP, Hotel Management
Sehr geehrter Christof, wir freuen uns, dass Sie Ihren letzten Aufenthalt bei uns an der Costa del Sol genossen haben und bedanken uns ganz herzlich für Ihren Kommentar und allgemeines Feedback. Es wäre schöne Sie in nicht allzu ferner Zukunft wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Jean Marc General Manager
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Bernau

Luxushotel in Strandlage

Posted 27-Nov-2014
Pros: Ausstattung, Service und Preis/ Leistungsverhältnis
Location: Das Hotel liegt direkt an der Küste mit vielen Ausflugszielen in der Nähe und hervorragend für Golfer
Das Hotel befindet sich direkt am Strand und verfügt über alle Annehmlichkeiten, die man von einem 5 Sterne Haus erwartet alles ist in gutem Schuss und nicht abgewohnt ( was uns immer sehr wichtig ist). Man ist sehr zentral für Tagesausflüge ( Gibraltar, Ronda, Marbella, etc.), einen Mietwagen sollte man ohnehin schon vom Flughafen ab nehmen um flexibel zu sein. Was man wissen sollte : alle Hotels in dem Abschnitt der Costa haben irgendwie die Küstenlandstrasse in der Nähe, also auch Strassengeräusche. Wir haben in der Nebensaison nicht mit offenen Fenstern schlafen wollen, von dem her hat es uns nicht gestört.
Comment from Hotel Management
13-Dec-2014 by JMP, Hotel Management
Sehr geehrte Sabine, vielen Dank, dass Sie unser Hotel für Ihren Aufenthalt gewählt haben. Wir freuen uns, dass es Ihnen bei uns gefallen hat und hoffen Sie auch in Zukunft begrüßen zu dürfen. Mit freundlichen Grüssen, Jean Marc General Manager
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Surrey

Lovely hotel on the beach

Posted 26-Nov-2014
Pros: Every single aspect was as you would hope for from a 5 star hotel
Cons: Nothing
Location: Beach, restaurants, golf, shopping and nightlife!
From the moment we arrived we knew that our stay was going to be a pleasure. The facilities and all the hotel staff were exceptional.
Comment from Hotel Management
10-Dec-2014 by JMP, Hotel Management
Dear Tony, Thank you for enjoying and for your review. We appreciate your time and feedback and look very much forward to welcoming you back soon. Kind regards Jean Marc General Manager
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Birmingham, UK

Excellent Hotel

Posted 25-Nov-2014
Pros: It is a classy, we'll run hotel.
Cons: Possibly the beach which is very stoney.
Location: Easy access just off the A-7 at the east end of Estepona just a half hour drive from Gibraltar. There are lots of golf courses around.
Stayed here for one night stop-over prior to going to our week's accommodation in Estepona. Little to fault with the hotel apart from our room position. All rooms appear to have some form of sea or garden room view but ours was at the east end of the hotel and was blighted by the constant noise of traffic on the A-7 dual carriageway. The air-con did not seem to function too well so had to keep the balcony door open to cool the room down and this was when the constant traffic noise came into play. Also when sitting on the balcony the noise was very obtrusive. That said the hotel was excellent. The staff were attentive and spoke superb English. Breakfast was something to behold with mountains of food. Dinner was superb but a little pricey. Overall, though, if you want to pamper yourself, I can thoroughly recommend the Kempinski in Estepona.
Comment from Hotel Management
12-Dec-2014 by JMP, Hotel Management
Dear Philip Thank you for having enjoyed your stay with us and for taking your time to write this review. We are delighted to see that you had a great time at our hotel and would love to welcome you back in not too distant future. Kind regards, Jean Marc General Manager
5 out of 5
Recommended
for Couples
by A verified travellerfrom Belgie

super hotel op het strand

Posted 24-Nov-2014
Pros: vriendelijkheid,rust
Location: strand en zee
Droomvakantie ! we werden op onze wenken bediend, een aanrader !
Comment from Hotel Management
10-Dec-2014 by JMP, Hotel Management
Dear Raquel, thank you very much for enjoying your stay! We look forward to welcoming you back soon. Kind regards, Jean Marc General Manager
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Berlin

Schönes Hotel zwischen Strand und Autobahn

Posted 24-Nov-2014
Die Hotelanlage umfaßt einen wundervollen Garten mit Blick auf das Meer.
Comment from Hotel Management
09-Dec-2014 by JMP, Hotel Management
Sehr geehrte Uschi, danke, dass Sie Ihren Aufenthalt genossen haben und für Ihre netten Worte! Hoffentlich besuchen Sie uns demnächst wieder. Freundliche Grüsse, Jean Marc General Manager