Ratings based on 48 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great Hotel

Posted 14-Jul-2014
Have stayed several times and once again we were not disappointed. Lovely setting, friendly staff, clean and spacious room. Well done Kempinski Estepona!!
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

An excellent hotel on the beach front.

Posted 10-Jul-2014
Pros: Everything about this hotel was spot on. My family & I enjoyed every bit of our stay. Catered for every age.
Cons: A better cocktail bar would be nice.
Location: Location is excellent for those who wish to enjoy the nearby beach and local life.
A fantastic service, comfort and location. Perfect for families with kids. Very friendly and helpful staff.
3 out of 5
Recommended
for Everyone
by hsaag

Great Holiday - hotel needs a little facelift

Posted 07-Jun-2014
Pros: See above
Cons: see above
Location: Great beach club next door but have to walk along freeway to get there or walk along the beach which was not as easy at it sounds
Great Holiday. but the hotel was stuck in a different decade. The lobby area tired and dead. Not a place to sit and meet people. The staff were aloof but met needs and requests. The rooms were good sizes, comfortable and clean but would have benefited from a little makeover. Breakfast was very good except a few mornings they ran out of Bread. The gardens and pool area were really beautiful, but long walk up and down stairs into the main building to get to the toilets made it difficult and sometimes frustrating. There was a stunning hotel (seafood) restaurant in the gardens which also had toilet facilities but the manager was rude and not happy with residents for using it When we were there they were renovating the spa which looked beautify. All in all I would go back and would recommend the hotel but only if the refurb was underway or the price was right
4 out of 5
Recommended
for Everyone
by A verified traveller

Luxury hotel close to beach

Posted 24-May-2014
Great experience but room service very expensive. Pleasant staff and great location.
5 out of 5
Recommended
for Everyone
by Lauren from northern ireland

Absolutely stunning hotel

Posted 04-May-2014
This place was amazing, rooms gorgeous and staff were great. We will definitely be back here next year. It is right on the beach front and the facilities are amazing !
5 out of 5
Recommended
for Getaway With Friends
by Nicky from London

Posted 21-Jan-2014 on Hotels.com
Best breakfast I have ever had in a hotel.
Comment from Hotel Management
17-May-2014 by JMP, Hotel Management
Dear Nicky, thank you for having chosen our Hotel while on visit to Estepona/Marbella/Costa del Sol. Thank you for enjoying our breakfast buffet and for your comment. Hope to have the change to welcome you back in near future. Kind regards, Jean-Marc Poli General Manager
5 out of 5
Recommended
for Everyone
by Ronald from hemel hempstead UK

Truly Amazing

Posted 06-Jan-2014
Pros: The rooms, the pools , the gym, the sauna, the setting, I can just go on and on....
Cons: You need a car to really take advantage of your stay, no car , then you have to rely on taxis that can be very expensive in the long run
Location: Lots of first class restaurants, Puerto banus is near ,
Looking at the blue sea in the horizon in contrast with a bright green garden with palm trees, and in the center a magnificent swimming pool, with little bridges water cascade etc. you think you have found paradise. Breakfast was amazing, the choice is so big, you can eat for the whole day and not feel hungry till late, we did not try the restaurant, but I am sure it would have been amazing,
Comment from Hotel Management
11-Mar-2014
Dear Ronald, thank you very much for having chosen us and for your nice comments on your stay. Thank you for having enjoyed and appreciated our services and facilities. We look forward to your next visit to Costa del Sol! Kind regards, Jean-Marc Poli General Manager
5 out of 5
Recommended
for Overnight Stay Before Destination
by standards from london

beware

Posted 07-Dec-2013 on Hotels.com
all near perfect except alarm had not been cleared so it woke us up crack of down. Great hotel but petty policy of charging 15 euros per person for wi fi when it is free in most places which charge a lot less for the rooms
5 out of 5
Recommended
for Personal Event
by RusRR from Seville

What a pleasant surprise!

Posted 18-Nov-2013 on Hotels.com
I loved everything about this hotel: their staff, the rooms, the breakfast and the surroundings. I will be back!
5 out of 5
Recommended
for Couples
by Dave from UK

paradise

Posted 13-Nov-2013
Pros: grounds, breakfast, views, beach, the building
Cons: attention to problems in the rooms?
Location: Estepona, Puerto Banus and Marbella all really close, loads of restaurants, lovely beaches, Rhonda is good. Gibraltar and Tangier also good.
A rare thing to find, a first class hotel with all the amenities you would expect from a 5 star hotel and yet still a comfortable and easy place to be. The grounds are spectacular, clearly laid out to make the place feel like paradise, and it kind of works its a treat. breakfast on the patio is one of the best, very nice location. views from our room were great, and the access to the beach is just fabulous. you can see down the coast to Gibraltar and across to Morocco from the beach area and the sunset views are lovely. Out TV didn't work and i fixed it myself after 4 days of waiting, and our air conditioning didn't work but we had the windows open so it was not a problem, so not a perfect stay, but a small issues in such a great place.