Ratings based on 152 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Twickenham

Great hotel, beautiful gardens & pools...

Posted 08-Apr-2015
5 out of 5
Recommended
for Couples
by A verified traveller

Posted 03-Apr-2015
Das Hotel lässt keine Wünsche offen. Super Service.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nettes Hotel

Posted 23-Mar-2015
Pros: Sauberkeit , nettes Personal , gut ausgestatteter Fitnessraum , tolles Frühstück
Location: Standort ok, Estepona , Marbella , Gibraltar , Málaga , Ronda etc. leicht erreichbar
Verbrachte Kurzurlaub. Wetter war leider sehr schlecht , trotzdem war der Aufenthalt OK. War bereits mein zweiter Kurzurlaub in diesem Hotel. Fitnessraum hat gute Ausstattung. Zimmer einwandfrei , Personal sehr nett.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Few night break at Estepona

Posted 23-Mar-2015
Pros: Friendly staff, good food, nice facilities.
Cons: The German clientele need to be made aware that nudity in the sauna/steam areas in this day and age is unattractive and unsociable.
Location: Estepona is right on the doorstep. Puerto Banus is only 20 mins away, there was a lot of Golf people there although we don't play it.
Booked a few nights at the Kempinski hotel to explore Estepona/Puerto Banus/Marbella region. Was pleasantly surprised with the hotel. The staff were really friendly from the moment we arrived. The rooms were great, the sauna/steam rooms were large, although they did have a problem with naked Germans wandering in and out despite there being a sign up in different languages stating 'No Nudity' as it was mixed, very anti-social of them (and most unattractive as well). Restaurants were good, especially the Alminar, very good food and the wine sommelier was friendly and knowledgeable. The breakfast buffet was a very nice surprise, vast amount of food on offer, sets you up for the whole day. All round great place, and although the weather was wet all the time, the hotel made up for it. We will definitely go back there.
Comment from Hotel Management
27-Mar-2015 by JMP, Hotel Management
Dear David, Thank you for choosing our hotel for a short break and for taking your time to write this review! We are more than happy to see that you enjoyed the whole stay and are already looking forward to you next visit. Kind regards, Jean Marc
2 out of 5
by A verified traveller

Posted 23-Mar-2015
No king size beds for couples, two queens joined together, very uncomfortable to sleep. Promised upgrade with discounted rate, but later refused- very unprofessional.
Comment from Hotel Management
27-Mar-2015 by JMP, Hotel Management
Dear guest, We are sorry that you did not fully enjoy the stay with us and would like to apologize for any miscommunication. We hope to have a chance to welcome you back in order to convince you on our standards and services. Kind regards, Jean
5 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Excellent Hotel right on the beach

Posted 15-Mar-2015
Pros: The staff were amazing , three in particular I would like to mention Phillippe on reception, Ruddy and Pascal in the Lounge bar, all gave exceptional
Cons: a mention on the website that it is about an hour from the airport so this made getting a taxi quite expensive. The hotel was perfect though.
Location: The location is very remote and you really have to walk to get to any civilisation but if lounging by the pool is your thing then this ideal.
We had a wonderful 5 nights at the Kempinski in Esteponia. In particular the staff were incredible and the location is idealic
Comment from Hotel Management
27-Mar-2015 by JMP, Hotel Management
Dear Angela, thanks for your appreciation on our personnel. We are happy to see that you enjoyed the 5 night stay and hope to welcome you back soon. Kind regards, Jean Marc
4 out of 5
Recommended
for Everyone
by A verified travellerfrom essex

Lovely Beachfront hotel

Posted 11-Mar-2015
Pros: relaxed feel , grounds very good , staff very friendly , best was the buffet breakfast probably the best ive ever experienced on my travels
Cons: only 1 of 3 restaurants were open and the outdoor pool was closed for maintenance was not mentioned before booking
Location: location right on beach but someway from town so used cabs
Stayed for 4 nights in a premier plus room everything was great
Comment from Hotel Management
27-Mar-2015 by JMP, Hotel Management
Dear Graham, thank you for enjoying our Premier Plus rooms and for taking your time to share your impressions with us. We look forward to your next stay! Kind regards, Jean Marc
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Billericay, UK

Superb hotel

Posted 03-Mar-2015
Superb, would definitely return. Staff very friendly and helpfll, breakfast was amazing. Only downside was a bit out of the way and you need a car to venture out. Apart from that 5 stars.
Comment from Hotel Management
06-Mar-2015 by JMP, Hotel Management
Dear Ian, it's lovely to read your comments and we would like to thank you for staying with us recently and for enjoying our hotel. Also thank you for your nice comments towards our employees and our provided services. We are looking forward to your next visit. Best regards, Jean Marc
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Midlands. England

OUTSTANDING IN EVERY WAY

Posted 03-Mar-2015
Pros: Overall ambience , luxury , space. BREAKFAST.
Cons: The resteraunt is excellent but expensive. Car Park a bit haphazard.
Location: Estepona is a gem of a town. Went to Ronda for the first time in 45 years , a delight. Marbella well worth a trip , much bigger than it used to be .
I have stayed in lovely hotels all over the world but I would rate the Kempinski Bahia as amongst the best , if not the best. Location superb. Rooms magnificent . Sea views stunning. Service could not be faulted. Breakfast frankly unbelievably good.
Comment from Hotel Management
06-Mar-2015 by JMP, Hotel Management
Dear Graham, thank you for your recent stay and for taking the time to write this review. We appreciate your feedback and comments on our services, hotel facilities and location. Thank you for enjoying and we hope to welcome you back soon to you second home in Andalucia! Best regards Jean Marc
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Rouen

TOUT SIMPLEMENT PARFAIT

Posted 02-Mar-2015
Pros: Le décor, les chambres, les extérieurs, le personnel, tout, absolument tout
Cons: Rien, peut-être d'être plus généreux avec les (excellents) produits pour la salle de bain (crème, gel douche etc)
Location: Il faut une voiture pour aller dans les environs, pour flâner dans les rues typiquement espagnoles, pour prendre des tapas ...
Le décor, la gentillesse du personnel, la propreté, un hotel merveilleux.
Comment from Hotel Management
27-Mar-2015 by JMP, Hotel Management
Dear Christine, thank you for having stayed with us and for your nice feedback. We look forward to your upcoming stay. Kind regards, Jean Marc