Dear Carlos,First of all I would like to thank you for have choosed our hotel for your stay in Madrid and also for your time spent writing this great review.We are glad to see that you have had a wonderful stay with us and that the room was to your liking.Thank you very much for your good rating, specially for the service provided by our staff, that always tries to make feel our guests at home.Carlos, we hope that on your next visit to Madrid you will choose us again as your hotel to make your experience even more memorable, here you have your second home.Kind regards,Yours sincerely,Pedro Teler Experience Manager Hotel Petit Palace President

Apreciada Sara,Muchísimas gracias por hacernos llegar tu tan buena valoración sobre tu estancia en nuestro establecimiento. Te estaremos esperando con los brazos abiertos la próxima vez que decidas hacer una escapada a Madrid.Recibe un cordial saludo,atetamente,Pedro TelerExperience ManagerHotel Petit Palace President

Dear Stephanie,First of all I would like to thank you for taking the time to give us your feedback on your experience staying at our hotel.The comments from our guests are the best basis we have to continue to do our best to make our guests feel at home, so we thank you for them.It is a pleasure to see that you have highlighted the close and personalised treatment received by all our staff, who I can assure you go out of their way to make all our guests feel that they are in their second home, just as I am pleased to see that our enviable and central location has allowed you to make the most of your time in the city and that the variety and quality of the products offered in our delicious buffet breakfast has been to your liking.Stephanie, we hope that you will choose us again as your hotel to stay and improve your experience with us.We remain at your disposal should you have any questions or special requests.Until then, we send you our best regards,sincerely yours,Pedro TelerExperience ManagerPetit Palace President Hotel

Estimada Alexia,Ante todo me gustaría agradecerle el que nos haya elegido como hotel para su estancia en la ciudad de Madrid, así como por habernos hecho llegar su valiosa opinión sobre la misma.Me gustaría informarle que en cuanto autorizaciones y disponibilidades nos lo permitan, llevaremos a cabo una actualización completa de nuestro hotel acorde a la zona.Alexia, espero que siga depositando su confianza en nosotros ya que nos encantaría poder darle la bienvenida nuevamente en nuestro hotel en su próxima visita a la ciudad, quedamos a su entera disposición por si tuviese cualquier cuestión o petición especial para ello.Reciba un cordial saludo,atentamente,Pedro TelerExperience ManagerHotel Petit Palace President

Dear Diane,First of all I would like to thank you for taking the time to give us your feedback on your experience staying at our hotel.The comments from our guests are the best basis we have to continue to do our best to make our guests feel at home, so we thank you for them.It is a pleasure to see that you have highlighted the close and personalised treatment received by all our staff, who I can assure you go out of their way to make all our guests feel that they are in their second home, just as I am pleased to see that our enviable and central location has allowed you to make the most of your time in the city.Hopefully this year when permissions and availabilities allow us to undertake a reform and to update the hotel according to the area.Diane, we hope that you will choose us again as your hotel to stay and improve your experience with us.We remain at your disposal should you have any questions or special requests.Until then, we send you our best regards,Sincerely yours,Pedro TelerExperience ManagerPetit Palace President Hotel

Dear Camille,First of all I would like to thank you for taking the time to give us your opinion about your experience at the Petit Palace President Hotel.The most satisfactory for us is to know that you appreciate the levels of service our staff provide and also that you enjoyed our central location within walking distance of all the most important points of the city.On the other hand, I would like apologise if we have not lived up to your expectations and I would like to ask you to forgive us for that.Camille, we hope that on your next visit to Madrid you will choose us again as your hotel to make your experience even more memorable, here you have your second home.Kind regards,yours sincerely,Pedro Teler Experience Manager Hotel Petit Palace President

Dear Marnie,First of all I would like to thank you for taking the time to give us your feedback on your experience staying at our hotel.I am sorry for not having been able to offer a 100% satisfactory stay and I apologise for this, we take note of your valuable comments in order to improve everything we can.Yours sincerely, Pedro TelerExperience ManagerPetit Palace President Hotel

Estimado Pablo,Muchas gracia por compartir su tan positiva valoración con nosotros.Estaremos esperando su próxima llegada con los brazo abiertos.Un saludo,Pedro TelerExperience ManagerHotel Petit Palace President

Estimado Ricardo,Ante todo me gustaría agradecerle la confianza depositada en nosotros al habernos elegido como el hotel para su estancia en la ciudad de Madrid y el tiempo que ha dedicado en dejarnos su valioso comentario sobre la misma.Lamento no haber podido ofrecer una estancia plenamente satisfactoria y ruego nos disculpe por ello, agradezco sus comentarios y revisaremos lo comentado con los diferentes departamentos para poder subsanar todo aquello que este de nuestra mano, le pido disculpas si el tamaño de nuestras habitaciones no fue el adecuado a sus necesidades. esperamos volver a darle la bienvenida en cualquier momento, ¡En Petit Palace President Castellana, estaremos esperando su próxima visita!No dude en contactar conmigo para futuras reservas con el fin de hacer su estancia lo más personalizada posible.Atentamente,Pedro TelerExperience ManagerHotel Petit Palace President

Apreciado Miguel Angel,Ante todo me gustaría agradecerle la confianza depositada en nosotros al habernos elegido como el hotel para su estancia en la ciudad de Madrid y el tiempo que ha dedicado en dejarnos su valioso comentario sobre la misma.Nos agrada ver que lo más destacado haya sido el trato recibido por todo nuestro equipo humano, ya que le puedo asegurar que siempre nos desvivimos por proporcionarles a todos nuestros huéspedes el trato más cercano y personalizado posible.Igualmente, me alegra ver que haya podido sacar el máximo provecho a su tiempo gracias a nuestra céntrica ubicación.Miguel Angel, con el deseo de poder volver a darle la bienvenida en nuestro hotel nuevamente, quedamos a su entera disposición por si tuviesen cualquier duda o petición especial para ello.Reciba un cordial saludo hasta entonces,atentamente,Pedro TelerExperience ManagerHotel Petit Palace President

Estimada Luciana,Muchísimas gracias por habernos elegido como hotel para su estancia en la ciudad de Madrid y por dejarnos la valoración de la misma.Es un placer leer que hemos podido ofrecerle una estancia plenamente satisfactoria, estaremos esperando su próxima visita con los brazos abiertos, aquí tienen su segunda casa.Reciba un cordial saludo,atentamente,Pedro TelerExperience ManagerHotel Petit Palace President

Estimado Romulo,Lamento no haber podido ofrecer una estancia 100% satisfactoria y ruego nos disculpe por ello, tomamos nota de sus valiosos comentarios para poder mejorar todo aquello que este de nuestra mano y nos gustaría informarle que en cuanto autorizaciones y disponibilidades nos permitan actualizaremos el hotel acorde a la zona.Romulo, esperamos volver a darle la bienvenida en cualquier momento,¡en Petit Palace President Castellana, estaremos esperando su próxima visita!No dude en contactar conmigo para futuras reservas con el fin de hacer su estancia lo más personalizada posible.Atentamente,Pedro TelerExperience ManagerHotel Petit Palace President

Dear Shahee,Thank you so much for your good review about your stay at Petit Palace President Castellana, we will be waiting for your next arrival with open arms.Best regards,Pedro TelerExperience ManagerPetit Palace President Hotel

Dear Jose,The comments of our guests are the best basis we have to continue to do our best to make our guests feel at home, so we thank you for them.It is a pleasure to read that your stay with us in general terms has been so positive and that you have highlighted the treatment received by our staff and also that our central location has helped you to make the most of your time in the city.On the other hand, I would like to apologise that we have not been able to offer you a 100% satisfactory stay and I would like to inform you that as soon as permits and availabilities allow us we will update the hotel according to the area.Jose, we look forward to welcoming you on your next visit to the city of Madrid, here you have your second home.Best regards,Yours sincerely,Pedro TelerExperience ManagerPetit Palace President Hotel

Dear Cristina,First of all I would like to thank you for taking the time to give us your opinion about your experience at the Petit Palace President Hotel.The most satisfactory for us is to know that you appreciate the levels of service our staff provide and also that you enjoyed our central location within walking distance of all the most important points of the city.On the other hand, I would like apologise if we have not lived up to your expectations and I would like to ask you to forgive us for that.Cristina, we hope that on your next visit to Madrid you will choose us again as your hotel to make your experience even more memorable, here you have your second home.Kind regards,yours sincerely,Pedro Teler Experience Manager Hotel Petit Palace President

Apreciado Rubén,Le agradecemos su valoración sobre la estancia que tuvo con nosotros.Estremos esperando su próxima visita.Un saludo,Pedro TelerExperience ManagerHotel Petit Palace President

Estimado Andrés,En primer lugar, gracias por haberse alojado en Petit Palace President durante su estancia en Madrid. Le agradecemos que se haya tomado unos minutos para contarnos su experiencia con nosotros y por tan buena valoración. Hemos tomado nota de sus comentarios que nos ayudan a mejorar cada día.Esperamos tener la oportunidad de atenderle de nuevo muy pronto. Quedamos a su entera disposición. Le saluda atentamente,

Dear Camila,First of all I would like to thank you for taking the time to give us your opinion about your experience at the Petit Palace President Hotel, I apologise if we have not lived up to your expectations and I would like to ask you to forgive us for that.Hopefully this year when permissions and availabilities allow us to undertake a reform and to update the hotel according to the area.Camila, we hope you give us a chance to offer you a 100% satisfactory stay.Yours sincerely,Pedro TelerExperience ManagerPetit Palace President Hotel

Estimada Rosa,En primer lugar, gracias por dedicar unos minutos de su tiempo en contestar la encuesta de satisfacción y le agradecemos tan buena puntuación.Le pedimos disculpas si hubo algún ruido que incomodara su estancia.Esperamos tenerla de nuevo muy pronto con nosotros para ofrecerle una estancia 100% satisfactoria.Le saluda atentamente,

Apreciada Luz,Ante todo quisiera agradecer su confianza al habernos elegido como hotel para su estancia en la ciudad de Madrid.Nos llena de orgullo ver su tan buena valoración sobre la misma.Luz, con el deseo de volver a darles la bienvenida en su futura estancia en nuestro hotel, quedo a su entera disposición por si tuviese cualquier cuestión o petición especial para ello.Reciba un afectuoso saludo,atentamente,Pedro TelerExperience ManagerHotel Petit Palace President

Estimado Haroldo,En primer lugar, gracias por alojarse con nosotros durante su estancia en Madrid.Le agradecemos que se haya tomado unos minutos de su tiempo en contestar la encuesta de satisfacción y también por tan buena puntuación.Le esperamos mañana.Reciba un cordial saludo,

Dear Montserrat,First of all,, thank you for taking our time answering the review from your stay. We are sorry if we didnt offer you a 100% satisfactory stay.We hope you can give us another chance in the future.Kind regards,

Dear Christie,Thank you for staying in Petit Palace President. We are glad you had a nice stay and we hope to see you very soon.Kind regards,

Dear María,First of all, thank you for taking your time answering the review. We are sorry if we didnt offer you a good stay. We have taken notes of your comments and will do our best to improve the servicies you mentioned. We hope you can give us another chance to offer you a 100% satisfactory stay.Kind regards

Dear Kristle,First of all, thank you for staying in Petit Palace President and for the high score given. We are glad you had a good stay.Looking forward to see you again.Kind regards,

Dear Bernal Alberto, First of all, thank you for staying with us and thank you for the high score giiven. It is very important for us. We hope to see you soon. Kind regards,

Dear Aleja,First of all, thank you for staying with us and also for the high score given. We are very glad you had a nice stay with us. We hope to see you soon.Kind regards,

Dear Cristina,First of all thank you for staying with us and for taking the time to fill out our guest satisfaction questionnaire.I apologize for not having offered a 100% satisfactory stay. We take note of what has been said to be able to correct it immediately.Hope you can give us another chance to offer you a better stay.Kind regards,

Dear William,First of all thank you for staying with us and thank you for taking your time to fill out our guest satisfaction questionnaire. I apologize for not having offered a 100% satisfactory stay and we take note of what has been said to be able to correct it immediately. Hope you can give us another chence to offer you a better stay.Kind regards,

Dear Lizette,Thank you so much for your great review!Looking forward to seeing you again.Best regardsEduardo GómezExperience Manager

Apreciado Imanol,Muchísimas gracias por compartir su tan positiva opinión sobre su estancia en nuestro hotel con la comunidad de viajeros de Expedia.Estaremos esperando su próxima llegada con los brazos abiertos.Un saludo,Pedro TelerExperience ManagerHotel Petit Palace President

Dear Hiram,Thank you for your review!Looking forward to seeingo you again.Best regardsEduardo GómezExperience Manage

Dear Mauricio,Thank you for the time taken on submitting your review.I would like you to have had a better stay with us.All our efforts are always guided in order to offer the best experience, but it seems we couldnt.Looking forward to seeing you again.Best regardsEduardo GómezExperience Manager

Dear José,Thank you for your review!Looking forwad to seeing you againBest regardsEduardo Gómez

Dear Cynthia,Thank you so much for your great review!Looking forward to seeing you again.Best regardsEduardo GómezExperience Manager

Dear Alexandra,Thank you so much for your great review!Looking forward to seeing you again.Best regardsEduardo GómezExperience Manager

Dear Maria, First of all, I would like to thank you for trusting in us for your stay at Petit Palace President Castellana and for taking the time to fill guest satisfaction questionnaire. Maria, we hope to welcome you back anytime soon, we will be looking forward to your next visit! Sincerely, Alfredo Torralba Host/Hotel Manager Petit Palace President Castellana

Dear Mabel, Let me thank you first of all for the time taken on submitting your survey. It is a pleasure to read that your stay was positive. I wish we had another chance to see you again in your next visit to Madrid. Best regards,

Dear Jennifer, Thank you for taking your time on submitting your survey. It is a pleasure to read that your stay was positive. I wish we had another chance to see you again in your next visit to Madrid. Best regards

Estimada Marta, Gracias por alojarse en Petit Palace President y por dedicar unos minutos para valorar su estancia. Esperamos volver a atenderla muy pronto. Un saludo

Dear Amanda, Thank you for staying in Petit Palace President and thank you for the time taken on submitting your survey. Hope to see you soon. Kind regards

Estimado Jose Alberto, Gracias por alojarse con nosotros y por tan buena puntuación. Esperamos poder atenderle de nuevo muy pronto. Un saludo

Dear Elvira, Let me thank you first of all for the time taken on submitting your survey. It is a pleasure to read that your stay was positive. In spite of this, there are always things to improve and this is the reason why all our customers feedback are always welcome. I wish we had another chance to see you again in your next visit to Madrid. Best regards,

Dear Guillermo, Thank you for your great review! It is a pleasure to read that your stay was absolutely positive. Looking forward to seeing you again. Best regards Eduardo Gómez Experience Manager

Estimado Ricardo, Muchísimas gracias por el tiempo dedicado en compartir su experiencia con nosotros! Poder comprobar que hemos logrado superar sus expectativas es siempre un orgullo para todo el equipo. Mis más sinceros saludos! Eduardo Gómez Experience Manager

Estimado Francisco, Gracias por alojarse con nosotros y por tan buena puntuación. Esperamos recibirle de nuevo muy pronto.Un saludo

Estimado Kevin,Gracias por alojarse con nosotros y por tan buena puntuación. Esperamos recibirle de nuevo muy pronto.Un saludo

Estimado Gerardo, Gracias por la puntuación. Un saludo