Seasonal outdoor pool

Reviews of Catalonia Goya

4 out of 5
Catalonia Goya
Goya 49, Madrid, Madrid

Reviews

8.6

Excellent

Rating 10 - Excellent. 207 out of 434 reviews" "
Rating 8 - Good. 159 out of 434 reviews" "
Rating 6 - Okay. 47 out of 434 reviews" "
Rating 4 - Poor. 12 out of 434 reviews" "
Rating 2 - Terrible. 9 out of 434 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Mar 2024
Response from CATALONIA STAFF on 20 Apr 2024
Buenos dias: Muchas gracias por tan amables palabras hacia nuestro establecimiento. Nada nos alegra mas que saber que tuvo una magnifica estancia con nosotros. Para nosotros ha sido un autentico placer tenerle alojado con nosotros y esperamos que no pase mucho tiempo hasta que nos vuelva a visitar. Aprovecho la ocasion para enviarle mi mas cordial saludo y el del resto del equipo que forman el Hotel. Muchas gracias por todo y hasta pronto.

10/10 Excellent

JESSICA, new york

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are updated and clean. The staff is very friendly. The only thing is that they only have one elevator so if you are in the higher floors you will end up waiting for the elevator long time
Stayed 1 night in Apr 2024
Response from CATALONIA STAFF on 11 Apr 2024
Thank you very much for taking the time to write to us and highlight all the characteristics of our facilities and services, as well as our wonderful location. Thank you for your kind words towards our staff, we will pass on your warm words to them. We hope to continue meeting your expectations and that you continue choosing us as your reference hotel in Madrid. All the best

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel in the heart of Madrid
Stayed 3 nights in Mar 2024
Response from CATALONIA STAFF on 7 Apr 2024
Good afternoon, thank you very much for giving us your evaluation of our establishment. We love to know that you thoroughly enjoyed your stay with us and that the rooms and the service of our staff were to your utmost satisfaction. I take advantage of this opportunity to send you my warmest greetings and that of the rest of the team that makes up the Hotel. Thank you very much for everything and we hope to have you staying with us again very soon. All the best.

6/10 Okay

Hayato

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024
Response from CATALONIA STAFF on 5 Apr 2024
Buenas tardes, muchas gracias por hacernos llegar su excelente valoración y comentarios sobre su estancia con nosotros. Es un placer recibir comentarios como el suyo y ver que todo ha sido de su agrado pues nos hace sentir orgullosos por un trabajo bien hecho. Esperamos que tras tan grata experiencia vuelva a alojarse con nosotros muy pronto. Reciba un cordial saludo y que tenga un feliz día.

8/10 Good

lisbeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Catalonia Goya is located in a great neighborhood easy shopping like Cortes Ingles and much more boutiques like store. Walkable and easy access to taxis .
Stayed 3 nights in Mar 2024
Response from CATALONIA STAFF on 30 Mar 2024
Good morning: Thank you very much for sharing your evaluation of our establishment. We love to know that you thoroughly enjoyed your stay with us and that, especially, the cleanliness of our Hotel. I take advantage of this opportunity to send you my warmest greetings and that of the rest of the team that makes up the Hotel. Thank you very much for everything and we hope to have you staying with us again very soon. All the best.

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and made every effort to make me feel comfortable at this facility. Room was more than I expected had 2 windows overlooking Goya street and even though it was a rainy week I had the chance to briefly see sunlight filtering and I loved it. Breakfast buffet was good, not so abundant as other hotels in same area but more than enough for me. I stayed in three different hotels in Salamanca district from 11/24/23 to 12/1/23 and definitely I will be coming back to Catalonia. Excellent option if you enjoy walking, shopping and good food, plenty of cafes around, El Corte Ingles a couple of blocks away and several good seafood restaurantes around.
Stayed 2 nights in Nov 2023
Response from CATALONIA STAFF on 6 Dec 2023
Good morning: Thank you very much for such kind words towards our establishment. Nothing makes us happier than knowing that you had a wonderful stay with us. It has been a real pleasure for us to have you stay with us and we hope that it won't be long until you visit us again. I take this opportunity to send you my warmest greetings and that of the rest of the team that makes up the Hotel. Thanks for everything and see you soon

8/10 Good

Thaio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from CATALONIA STAFF on 25 Oct 2023
Muchas gracias por tan amables palabras hacia nuestro establecimiento. Nada nos alegra mas que saber que tuvo una magnifica estancia con nosotros. Para nosotros ha sido un autentico placer tenerle alojado con nosotros y esperamos que no pase mucho tiempo hasta que nos vuelva a visitar . Aprovecho la ocasión para enviarle mi mas cordial saludo y el del resto del equipo que forman el Hotel. Muchas gracias por todo y hasta pronto.

10/10 Excellent

yohanna

Stayed 8 nights in Oct 2023
Response from Catalonia Goya Staff on 19 Oct 2023
Muchas gracias por tan amables palabras hacia nuestro establecimiento. Nada nos alegra mas que saber que tuvo una magnifica estancia con nosotros. Para nosotros ha sido un autentico placer tenerla alojada con nosotros y esperamos que no pase mucho tiempo hasta que nos vuelva a visitar . Aprovecho la ocasión para enviarle mi mas cordial saludo y el del resto del equipo que forman el Hotel. Muchas gracias por todo y hasta pronto.

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from CATALONIA STAFF on 17 Oct 2023
Muchas gracias por tan amables palabras hacia nuestro establecimiento. Nada nos alegra mas que saber que tuvo una magnifica estancia con nosotros. Para nosotros ha sido un autentico placer tenerle alojado con nosotros y esperamos que no pase mucho tiempo hasta que nos vuelva a visitar . Aprovecho la ocasión para enviarle mi mas cordial saludo y el del resto del equipo que forman el Hotel. Muchas gracias por todo y hasta pronto.

10/10 Excellent

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely helpful staff in all areas of the business. Great hotel and location and have stayed here several times
Stayed 3 nights in Oct 2023
Response from Catalonia Goya Staff on 14 Oct 2023
Muchas gracias por tan amables palabras hacia nuestro establecimiento. Nada nos alegra mas que saber que tuvo una magnifica estancia con nosotros. Para nosotros ha sido un autentico placer tenerla alojada con nosotros y esperamos que no pase mucho tiempo hasta que nos vuelva a visitar . Aprovecho la ocasión para enviarle mi mas cordial saludo y el del resto del equipo que forman el Hotel. Muchas gracias por todo y hasta pronto.

10/10 Excellent

Jeremy, Bronxville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super handy place in a good area. Smart, friendly and clean and easy access to multiple neighborhoods. Am planning to stay there many more times!
Stayed 8 nights in Sep 2023
Response from Catalonia Goya Staff on 2 Oct 2023
Thank you very much for such kind words towards our establishment. Nothing makes us happier than knowing that you had a wonderful stay with us. For us it has been a real pleasure to have you stay with us and we hope that it will not be long until you visit us again. I take this opportunity to send you my warmest greetings and that of the rest of the team that makes up the Hotel. Thanks for all and see you soon.

8/10 Good

Lucia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel in great location in Salamanca.
Stayed 1 night in Sep 2023
Response from CATALONIA STAFF on 20 Sept 2023
Good afternoon: Thank you very much for sending us your excellent evaluation of our establishment. We are very happy to know that you enjoyed your stay with us and we hope to have you stay with us again very soon. I take advantage of this opportunity to send you my warmest greetings and that of the rest of the team that makes up the Hotel. Thank you very much for everything and greetings.

6/10 Okay

Inés

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
No ves la luz del día hasta que no salís del hotel. Saque premium y la ventana media 30cm y deba a un grison patio. El desayuno es en un sótano, el gym en otro, el bar sin ventanas.
Stayed 2 nights in Sep 2023
Response from Catalonia Goya Staff on 27 Oct 2023
Buenas noches. Le agradecemos que se tome unos minutos en hacernos llegar su valoración de nuestro establecimiento. Para su próxima estancia le recomiendo que reserve una habitación premium exterior, con vistas a la calle Goya, que están disponibles. Aprovecho la ocasión que me brinda para enviarle mi mas cordial saludo y el del resto del equipo que forman el Hotel. Muchas gracias por todo y un saludo.

10/10 Excellent

Richard

Stayed 1 night in Sep 2023
Response from CATALONIA STAFF on 20 Sept 2023
Good afternoon: Thank you very much for sending us your excellent evaluation of our establishment. We are very happy to know that you enjoyed your stay with us and we hope to have you stay with us again very soon. I take advantage of this opportunity to send you my warmest greetings and that of the rest of the team that makes up the Hotel. Thank you very much for everything and greetings.

10/10 Excellent

María

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite hotel in Madrid.
Stayed 1 night in Sep 2023
Response from CATALONIA STAFF on 20 Sept 2023
Good afternoon: Thank you very much for sending us your excellent evaluation of our establishment. We are very happy to know that you enjoyed your stay with us and we hope to have you stay with us again very soon. I take advantage of this opportunity to send you my warmest greetings and that of the rest of the team that makes up the Hotel. Thank you very much for everything and greetings.

4/10 Poor

Inés

Stayed 1 night in Aug 2023
Response from Catalonia Goya Staff on 27 Oct 2023
Buenas tardes. Le agradecemos que se tome unos minutos en hacernos llegar su valoración de nuestro establecimiento. Sentimos que su valoración no haya sido algo mejor y esperamos que vuelva usted a alojarse nuevamente con nosotros para cambiar esa impresión. Aprovecho la ocasión que me brinda para enviarle mi mas cordial saludo y el del resto del equipo que forman el Hotel. Muchas gracias por todo y un saludo.

10/10 Excellent

Eyal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2023
Response from Catalonia Goya Staff on 29 Aug 2023
Good afternoon: Thank you very much for such kind words towards our establishment. Nothing makes us more happy than knowing that he had a wonderful stay with us. It has been a real pleasure for us to have you stay with us and we hope that it will not be long until you visit us again. I take this opportunity to send you my warmest regards and that of the rest of the team that make up the Hotel. Thanks for all and see you soon.

10/10 Excellent

Nathalie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love this small hotel! Close to everything walking distance to the best restaurants and shopping streets between 5-12mins. The staff was very friendly and helpful, with front desk open 24 hours. The room is big and the bathroom too, very spacious. Everything nice and clean, specially the bathroom which for me IS A MUST! Blackout curtains, good soundproofing and great beds and pillows. Overall the hotel is really nice and comfortable and offers everything you might need, location wise is great, the staff is very hospitable, we enjoyed our stay a lot and slept well. The only suggestion I would make is they should add power outlets in both sides of the bed as we only had on one side, and add at least one with USB port. Would definitely stay again!
Stayed 4 nights in Jun 2023
Response from Catalonia Goya Staff on 26 Jun 2023
Good morning: Thank you very much for transferring your assessment of our establishment. We are delighted to know that you thoroughly enjoyed your stay with us and hopefully it won't be long before you stay with us again. I take this opportunity to send you my most cordial and sincere greetings, and that of the rest of the team that make up our Hotel. Thanks for all and see you soon.

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Catalonia Goya Staff on 23 Jun 2023
We appreciate your comment about the attention of our staff. We are pleased to know that you were satisfied with the service you received during your stay. At our hotel, we strive to provide a friendly and professional service to our guests, and we are pleased to know that we met your expectations. Thank you for choosing our hotel and we look forward to welcoming you back in the future.

8/10 Good

Sergio

Stayed 1 night in Jun 2023
Response from Catalonia Goya Staff on 23 Jun 2023
Agradecemos su comentario sobre la atención de nuestro personal. Nos complace saber que quedó satisfecho con el servicio que recibió durante su estancia. En nuestro hotel, nos esforzamos por brindar un servicio amable y profesional a nuestros huéspedes, y nos complace saber que cumplimos con sus expectativas. Gracias por elegir nuestro hotel y esperamos darle la bienvenida nuevamente en el futuro.

2/10 Terrible

Gilbert

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Toilet didn’t work for a day and they couldn’t fix it. Asked for a plunger and they said they didn’t have one. How does a hotel not have one? Couldn’t use the bathroom for almost a whole day. Horrible experience! Just got a sorry and didn’t even try to help. Just awful experience. We were in a family room with two small children and had to go to the bar bathroom. When asked for a solution they didn’t have one.
Stayed 2 nights in Jun 2023
Response from Catalonia Goya Staff on 12 Jun 2023
Good morning:We are very sorry to read reviews like yours. My most sincere apologies for the specific maintenance problems that you indicate in your evaluation. We have proceeded to speak with the corresponding Department to see what could have happened and the problem has already been solved. Once again I apologize on behalf of all the staff, and I take this opportunity to send you my warmest regards. Thank you very much for everything and best regards.

10/10 Excellent

jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Area
Stayed 3 nights in Jun 2023
Response from Catalonia Goya Staff on 14 Jun 2023
Buenos dias: Muchas gracias por trasladarnos su valoracion sobre nuestro establecimiento. Nos encanta saber que disfrutaron plenamente de su estancia con nosotros y esperamos volver a tenerla muy pronto nuevamente alojada con nosotros. Reciba de parte de todo el equipo del Hotel mi mas cordial saludo

10/10 Excellent

Francisco

Travelled with partner
Liked: Staff & service, property conditions & facilities
Nice room
Stayed 1 night in May 2023
Response from Catalonia Goya Staff on 11 Jun 2023
Buenos días: Muchas gracias por enviarnos su excelente valoración de nuestro establecimiento. Estamos muy contentos de saber que disfrutó plenamente de su estadía con nosotros y esperamos que vuelva a hospedarse con nosotros muy pronto. Aprovecho esta oportunidad que me brinda para enviarles mi más cordial saludo y el del resto del equipo que conforma el Hotel. Muchas gracias por todo y un saludo

8/10 Good

Invision

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice for a Madrid trip
Friendly staff, good location but the "swimming" pool was more of a water feature! No changing room either. Still 8/10 all round.
Stayed 1 night in May 2023
Response from Catalonia Goya Staff on 25 May 2023
Good morning:Thank you very much for sending us your assessment of our establishment. We are glad to know that you enjoyed your stay with us and we hope that you will stay with us again in the future. From here, I send you my most cordial greetings and that of the rest of the team that make up the Hotel. Many thanks for everything

4/10 Poor

Robert

Disliked: Property conditions & facilities
The building AC was out. Hours for breakfast were inadequate.
Stayed 2 nights in Apr 2023
Response from Catalonia Goya Staff on 1 May 2023
Good morning:Thank you very much for sending us your evaluation of our Hotel. We are sorry that your evaluation is so low and we are especially sorry for the specific incidents with the air conditioning, which have already been completely solved. My apologies for it. In any case, we do not understand your complaints about breakfast hours and we would like you to have explained the reason for it a little more. Be that as it may, we appreciate your stay with us and we hope you will visit us again and improve that first impression you may have had. Thank you very much in advance and cordial greetings

6/10 Okay

Paulo

Stayed 5 nights in Apr 2023
Response from Catalonia Goya Staff on 11 May 2023
Buenos dias:Muchas gracias por hacernos llegar su valoracion de nuestro Hotel. Sentimos que ésta no sea algo mejor, pero esperamos que vuelva a alojarse nuevamente muy pronto con nosotros y podamos hacerle mejorar esa primera impresion. Aprovecho la ocasion que me brinda para enviarle mi mas cordial saludo y el del resto del equipo que forman el Hotel. Muchas gracias por todo y hasta muy pronto. Un saludo.

8/10 Good

Marc

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, quiet. Air con was just a bit inadequate to cool the room sufficiently
Stayed 1 night in Apr 2023
Response from Catalonia Goya Staff on 21 Apr 2023
Good morning:Thank you very much for evaluating our establishment. We are glad to know that you enjoyed your stay with us, although we regret that you had occasional problems with your air conditioning. I take this opportunity to send you my warmest regards and that of the rest of the Hotel team, and to wish you to come back to stay with us as soon as possible. Thank you very much for everything and regards

10/10 Excellent

Carlos

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Very good overall stay.
Stayed 2 nights in Apr 2023
Response from Catalonia Goya Staff on 17 Apr 2023
Buenas tardes, muchas gracias por hacernos llegar su excelente valoración y comentarios sobre su estancia con nosotros. Es un placer recibir comentarios como el suyo y ver que todo ha sido de su agrado pues nos hace sentir orgullosos por un trabajo bien hecho. Esperamos que tras tan grata experiencia vuelva a alojarse con nosotros muy pronto. Reciba un cordial saludo y que tenga un feliz día.

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Catalonia Goya Staff on 5 Apr 2023
Hello: Thank you very much for sending us your personal appreciation of our establishment. We are happy to know that everything was to your liking and that you particularly appreciated our unbeatable location and the perfect cleanliness of our facilities. We hope to see you back with us very soon and I would like to take this opportunity to send you my warmest greetings as well as those of the rest of the team that makes up the Hotel. Thank you for everything and see you soon. cheers

10/10 Excellent

Paul

Stayed 1 night in Apr 2023
Response from Catalonia Goya Staff on 5 Apr 2023
Hello: Thank you very much for sending us your personal appreciation of our establishment. We are happy to know that everything was to your liking and that you particularly appreciated our unbeatable location and the perfect cleanliness of our facilities. We hope to see you back with us very soon and I would like to take this opportunity to send you my warmest greetings as well as those of the rest of the team that makes up the Hotel. Thank you for everything and see you soon. cheers

10/10 Excellent

ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roberto was fantastic!
Excellent communication, Roberto and check-in very efficient. Roberto went the extra mile to ensure our stay was perfect and will definately return to this hotel when next in Madrid. Thank you for our perfect stay. Ruthie
Stayed 2 nights in Mar 2023
Response from Catalonia Goya Staff on 17 Mar 2023
Good morning;Thank you very much for sending us your excellent assessment of our establishment. We are delighted to know that you enjoyed your stay with us and that we will be your reference Hotel in Madrid on your future stays with us. Thank you very much also for your kind words to our employee that you indicate to us, whom we have already shared in your assessment of your service. I take this opportunity to send you my most cordial greetings and that of the rest of the Hotel staff and we hope to have you stay with us again very soon. Thank you very much for everything and best regards.

2/10 Terrible

Francisco

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't have a room when I got there
Stayed 1 night in Mar 2023
Response from Catalonia Goya Staff on 15 Mar 2023
Sentimos los problemas que se hayan podido derivar en su reserva y vamos a investigar lo ocurrido para que no vuelva a ocurrir en un futuro. Mis mas sinceras disculpas de parte de todo el equipo que trabaja en el Hotel. Muchas gracias y un saludo

10/10 Excellent

Sarah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again!!
It was a wonderful hotel. Great location. 20 minutes from the airport. Our room had a mini bar. Super modern and cute. Beds were super comfortable. Black out curtains. The hotel had a little bar. And lovely little outdoor patio. Romeo and Juliet balcony form the room.
Stayed 3 nights in Feb 2023
Response from Catalonia Goya Staff on 6 Mar 2023
Good morning:Thank you very much for sending us your excellent assessment of our establishment. We are delighted to know that you enjoyed your stay with us, with special mention, as you yourself say, of our unbeatable location, the design of the hotel itself, the comfort of the beds and the rest of the facilities. Many thanks for everything. For us it has also been a real pleasure to have her hosted in our Hotel. I took the opportunity to send you my warmest greetings and that of the rest of the Hotel, and we hope to have you back with us very soon. Thank you very much for everything and regards

8/10 Good

mijal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location ! Even though they are doing construction hotel was really clean
Stayed 2 nights in Feb 2023
Response from Catalonia Goya Staff on 3 Mar 2023
Good morning:Thank you very much for sending us your evaluation of our Hotel. We are pleased to know that you enjoyed your stay, and indeed, although small and occasional works are being carried out in the Hotel facilities, we do everything possible so that you are not bothered by said works during your stay. In addition, we have reinforced cleaning services to avoid greater evils. I take this opportunity to send you my warmest regards and that of the rest of the team that make up the Hotel. Thank you very much for everything and regards

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Catalonia Goya Staff on 17 Jan 2023
Good morning, thank you very much for the excellent evaluation and comments that you have sent us about your stay with us. It is a pleasure to receive comments like yours and to see that everything has been to your liking. After such a pleasant experience, we can only invite you to choose us again as your reference hotel on your next visits to Madrid. Receive a cordial greeting and have a happy weekend

10/10 Excellent

Lizbeth

Response from Catalonia Goya Staff on 7 Mar 2023
Good morning:Thank you very much for your excellent assessment of our establishment. We are delighted to know that you fully enjoyed your stay with us and we hope to have you back with us again very soon. I take this opportunity to send you my warmest regards and that of the rest of the team that make up the Hotel. All the best

8/10 Good

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room. Helpful staff. Will have to wait until tomorrow for my response as to breakfast.
Stayed 1 night in Dec 2022
Response from Catalonia Goya Staff on 8 Dec 2022
Buenos días, muchas gracias por la excelente valoración y comentarios que nos ha hecho llegar de su estancia con nosotros. Es un placer recibir comentarios como el suyo y ver que todo ha sido de su agrado. Tras tan grata experiencia solo nos queda invitarles a que vuelvan a elegirnos como su hotel de referencia en sus próximas visitas a Madrid. Reciba un cordial saludo y que tenga un feliz día

8/10 Good

José Rodolfo

Stayed 2 nights in Nov 2022
Response from CATALONIA STAFF on 28 Nov 2022
Buenos días, muchas gracias por la excelente valoración y comentarios que nos ha hecho llegar de su estancia con nosotros. Es un placer recibir comentarios como el suyo y ver que todo ha sido de su agrado. Tras tan grata experiencia solo nos queda invitarles a que vuelvan a elegirnos como su hotel de referencia en sus próximas visitas a Madrid. Reciba un cordial saludo y que tenga un feliz día

10/10 Excellent

FERNANDO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022
Response from CATALONIA STAFF on 10 Oct 2022
Buenos días: Muchas gracias por hacernos saber su valoración de nuestro Hotel. Estamos encantados de saber que disfrutó de su estancia con nosotros y esperamos y deseamos tenerla de nuevo muy pronto con nosotros. Aprovecho para enviarle mi más cordial saludo y el del resto del equipo del Hotel. muchas gracias y saludos

10/10 Excellent

Eugenia

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing and we had a great time with our dogs. Highly recommend for a pet friendly holiday. Room is well sized and equipped, blackout curtains are really good, slept until 11am thinking it was dawn
Stayed 3 nights in Aug 2022
Response from CATALONIA STAFF on 15 Sept 2022
Good morning: Thank you very much for sending us your evaluation of our establishment. We are delighted to know that you fully enjoyed your stay with us and we hope to see you again very soon. A very cordial greeting from me and from the entire team that forms the Hotel

10/10 Excellent

Lilian E

Stayed 2 nights in Jul 2022
Response from CATALONIA STAFF on 27 Jul 2022
Buenos dias: Antes que nada me gustaria agradecerle que se haya tomado algo de su tiempo en hacernos llegar su valoracion de nuestro Hotel. Nos encanta saber que su estancia con nosotros fue mas que satisfactoria. Ha sido para nosotros un autentico placer tenerla alojada con nosotros y esperamos que vuelva muy pronto. Aprovecho la ocasion que me brinda para enviarle mi mas cordial y el del resto del equipo que forman el Hotel. Muchas gracias por todo y hasta muy pronto.

2/10 Terrible

James

Stayed 4 nights in Jul 2022
Response from CATALONIA STAFF on 23 Jul 2022
Buenos dias: Gracias por hacernos llegar su valoracion de nuestro Hotel. Sentimos que su valoracion no sea algo mejor y esperamos vuelva a alojarse con nosotros para poder hacerle cambiar esa primera impresion que le hemos podido dar. Aprovecho la ocasion para enviarle mi mas cordial saludo y el del resto del equipo del Hotel. Muchas gracias por todo y un saludo

8/10 Good

Rosanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Best location in Salamanca.
Stayed 2 nights in Jun 2022
Response from Catalonia Goya Staff on 19 Jun 2022
Good morning, Thank you very much for the excellent evaluation and comments that you have sent us about your stay with us. We hope you will stay with us again on your next visit to Madrid. Best regards

10/10 Excellent

Pablo

Stayed 2 nights in Jun 2022
Response from Recepción on 19 Jun 2022
Buenos días, muchas gracias por la excelente valoración que nos ha hecho llegar de su estancia con nosotros. Esperamos que vuelva a alojarse con nosotros muy pronto. Reciba un cordial saludo

6/10 Okay

Corinna

Stayed 1 night in May 2022
Response from Catalonia Staff on 27 May 2022
Buenos dias; Muchas gracias por hacernos llegar su valoracion de nuestro establecimiento. Sentimos que su valoracion no sea algo mejor, pero esperamos que vuelva muy pronto y que podamos mejorar esa primera impresion que tiene usted de nuestro Hotel. Aprovecho la ocasion que me brinda para enviarle mi mas cordial saludo y el del resto del equipo que forman el Hotel. Muchas gracias por todo y un saludo

8/10 Good

INES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything
Stayed 3 nights in Apr 2022
Response from Catalonia Staff on 27 Apr 2022
Good morning: First of all, thank you for sending us your assessment of our Hotel. We are glad to know that you enjoyed your stay with us. We hope to have you back with us again very soon. I take this opportunity to send you my warmest regards and that of the rest of the Hotel team. Thank you very much for everything and greetings.

10/10 Excellent

Maria Isabel

Stayed 1 night in Apr 2022
Response from Recepción on 25 Apr 2022
Buenos días, muchas gracias por la excelente valoración que nos ha hecho llegar sobre su estancia con nosotros. Esperamos que vuelva a elegirnos como su hotel de referencia en sus próximas visitas a Madrid. Reciba un cordial saludo

8/10 Good

David

Stayed 1 night in Apr 2022
Response from Recepción on 17 Apr 2022
Buenos días, muchas gracias por la excelente valoración que nos ha hecho llegar de su estancia con nosotros. Esperamos que vuelva a alojarse con nosotros muy pronto. Reciba un cordial saludo

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Mar 2022
Response from Reception on 4 Apr 2022
Good Morning, Thank you very much for the excellent evaluation and comments that you have sent us about your stay with us. We hope you will stay with us again soon. Best regards

10/10 Excellent

Ria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2022
Response from Catalonia Goya Staff on 25 Jan 2022
Good evening, First of all, thank you for taking some time to leave a review about your stay in our hotel. We are glad to read that you had an excellent time with us. We work with the purpose of fulfilling and surpassing the expectations of our guests, so we are happy to have done it with you. We hope to have you back in the future and give you our best wishes. Kind regards,