My personal bag containing my laptop was stolen from from within the hotel lobby, despite being in a group of 4 and with our belongings close to us. I had to raise mt voice to the staff ar the check in counter for them to do anything. Two CCTV cameras were above us, so i asked if they could check the footage but they said by law they couldn’t, i had to make a police report, and then the police would view the footage.
The address of the police the staff had given me was not correct, so i had to walk to the main police station to lodge a report.
From the apathy of the staff, it makes one think robberies in this hotel lobby, or hotel lobbies in general, is common. Some areas around the hotel are questionable, so i would recommend guarding your valuables carefully, also because this hotel doesnt have any guard/personnel at the entrance unlike another i stayed in.