Dear George, it's wonderful to hear that you enjoyed your stay and found the room to be clean and convenient. The proximity to the freeway must have made your travels much easier. Thank you for sharing your positive experience, and we hope to have the pleasure of hosting you again in the future! If there's anything we can assist you with, please feel free to reach out. Best Regards,Lexen HotelCustomer Care Team

Dear Olga, thank you for taking the time to rate your recent stay with us. We are disappointed that you don't seem to have had the wonderful experience that the vast majority of our guests do. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality. Best Regards,Lexen HotelCustomer Care Team

Thank you so much for your feedback! We are so glad you enjoyed your stay with us! We hope to see you again soon! Travel well!

Dear Michael, we're thrilled to hear that you found our hotel clean and that our team members were able to provide friendly and helpful service throughout your stay! It's great to know that you enjoyed the complimentary continental breakfast as well. We apologize for any inconvenience caused by the noise from the nearby main road. Your feedback is valuable to us, and we'll do our best to tackle this issue to ensure a more peaceful experience for our guests in the future. If there's anything else we can do to improve your future stays or if you have any further comments, please feel free to share. We appreciate your feedback and hope to have the opportunity to welcome you back for another pleasant visit soon.Best Regards,Lexen HotelCustomer Care Team

Dear Audrey, we're thrilled to hear that you enjoyed your stay with us and found our property to be very nice and clean. It's wonderful to know that our convenient location near shopping and dining added to the enjoyment of your visit. Providing a comfortable and welcoming experience for our guests is our top priority, and we're glad that we could meet your expectations. Thank you for your kind words, and we look forward to welcoming you back for another pleasant stay in the future!Best Regards,Lexen HotelCustomer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear guest, we're delighted to hear that you appreciated the decorations and cleanliness of our hotel. However, we apologize for any inconvenience caused by the proximity to traffic and the train track. Providing a peaceful and comfortable stay is important to us, and we regret if the noise from outside disturbed your experience. We appreciate your understanding and are glad that our complimentary earplugs were helpful. Regarding the availability of the bar, we apologize for any confusion or inconvenience this may have caused. We will review our website to ensure that all information is accurately reflected. Thank you for bringing this to our attention. Despite these issues, we're pleased that you found the area beautiful. Your feedback is valuable to us, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Best Regards,Lexen HotelCustomer Care Team

Thank you so much for your feedback! We are so happy you enjoyed your stay with us! Travel well!

Dear Karen, we're delighted to hear that you enjoyed aspects of your stay with us, including our parking garage, the style of the hotel, and the courteous service provided by our staff member at the front desk. Providing a pleasant and convenient experience for our guests is always our goal, and we're glad to hear that we could meet your expectations in these areas. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable stay in the future!Best Regards,Lexen HotelCustomer Care Team

Dear Shrikant, we're truly sorry to hear about the disruptions to your stay. Safety and comfort are paramount to us, and we apologize for the inconvenience caused by the fire alarm and the disturbances from the nearby train station. Additionally, we apologize for the issue with the water quality in the wash basin; this falls far below our standards. Please rest assured that we take your feedback seriously, and we'll handle these concerns promptly to prevent similar incidents in the future. Your satisfaction is important to us, and we hope to have the opportunity to make it up to you during any future visits.Best Regards,Lexen HotelCustomer Care Team

Thank you so much for your feedback! We are so glad to hear you enjoyed your stay. We hope to host you again in the future! Safe travels!

Thank you so much for your feedback! We are so glad you enjoyed your stay! We hope to see you again soon. Safe travels

Thank you so much for your feedback! We are so sorry to hear you did not enjoy your stay.

Thank you so much for your feedback! We are so glad you enjoyed your stay. We hope to see you again soon. Safe travels!

Thank you so much for your feedback! We are so glad you enjoyed your stay with us! We look forward to seeing you again! Safe travels!

Thank you so much for your feedback! We are so glad you enjoyed your stay with us! We look forward to seeing you again! Safe travels!

Thank you for your feedback. We're sorry that you did not enjoy your stay with us. Unfortunately at times maintenance and repairs must be made to our property. We apologize for the inconveniences you had during your stay. They are not normal occurrences. Thank you again for your feedback. Travel well.

Dear Michael, thank you for sharing your feedback with us. We're delighted to hear that you had a very nice stay with us. We appreciate your understanding regarding the noise from passing trains, and we're glad to know that it didn't significantly impact your stay or that of your family members. Your comfort and satisfaction are important to us, and we're pleased that you enjoyed your overall experience with us. If there's anything else we can do to enhance your future stays or if you have any further comments or suggestions, please don't hesitate to let us know. We look forward to welcoming you back for another enjoyable stay in the future.Best Regards,Lexen HotelCustomer Care Team

Dear Jill, thank you for your positive feedback! We're delighted to hear that you found our hotel clean, quaint, and convenient. Providing a comfortable and convenient experience for our guests is our top priority, and we're thrilled that we met your expectations. If there's anything else we can do to enhance your experience or if you have any further comments or suggestions, please don't hesitate to let us know. We look forward to welcoming you back for another enjoyable stay in the future.Best Regards,Lexen HotelCustomer Care Team

Thank you so much for your feedback! We are so sorry to hear you did not fully enjoy your stay with us! We hope to host you again in the future! Safe travels!

Thank you so much for your feedback! We are glad to hear you enjoyed your stay with us. We hope to host you again soon. Safe travels!

Dear David, thank you so much for your kind words and thoughtful feedback! We're delighted to hear that you appreciated the efforts we've put into creating a comfortable and welcoming environment for our guests. We take pride in providing excellent amenities, spacious rooms, and friendly service, and we're thrilled that you found everything to your satisfaction. Your description of our property as a personal project with knowledge applied from a larger chain is spot on, and we're pleased that our efforts have been recognized. It was our pleasure to host you, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.Best Regards,Lexen HotelCustomer Care Team

Dear Edward, we're thrilled to hear that you found our hotel affordable, and cozy and that our staff provided you with friendly and helpful service! It's wonderful to know that you had a positive experience during your stay, and we're grateful for your kind words. We can't wait to welcome you back in May for another enjoyable stay! If there's anything specific you'd like us to do to make your next visit even better, please feel free to let us know. We appreciate your feedback and look forward to seeing you again soon!Best Regards,Lexen HotelCustomer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Thank you so much for your feedback! We are so happy to hear you enjoyed your stay. Travel well!

Thank you so much for your feedback! We are so glad to hear you enjoyed your stay with us!

Thank you so much for your feedback. We are very sorry to hear you did not enjoy your stay with us. We will be looking into the issues you raised.

Thank you so much for your feedback! We are so glad to hear you enjoyed your stay! We hope to host you again! Travel well!

Thank you for your feedback! We are so glad to hear you enjoyed your stay with us! Thank you for staying with us. Travel Well!

Thank you so much for your feedback! We're sorry to hear you did not enjoy your stay as much as we strive for. We hope to host you again in the future.

Thank you so much for your feedback! We're glad you enjoyed your stay!

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Thank you so much for your feedback! We are so glad to hear you enjoyed your stay with us! We hope to host you again soon.

Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

Thank you so much for your feedback! We are so glad to hear you enjoyed your stay with us!

Thank you so much for your feedback! We are glad to hear you enjoyed your stay!

Dear Chafik, thank you for taking the time to share your recent experience with us. We appreciate your positive comments about our friendly staff and efficient check-in process. However, we apologize for any inconvenience caused by the proximity of the train tracks and the disturbances it may have caused during your stay. Your feedback is valuable, and we will explore potential solutions to minimize such disruptions for our guests in the future. We hope to welcome you back for an even more comfortable stay.Best Regards,Lexen HotelCustomer Care Team

Thank you so much for your feedback! We are so glad to hear you enjoyed your stay with us!

Hi Adam,We apologize for any inconvenience caused by the noise from the train and traffic during your stay. Ensuring a peaceful environment for our guests is important to us, and we regret that we fell short in providing a quiet experience. We'll explore potential solutions to mitigate noise disturbances in the future. Your feedback is invaluable, and we appreciate your understanding. If there's anything else we can do to improve your stay, please don't hesitate to let us know. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a more restful experience in the future.Best Regards,Lexen HotelCustomer Care Team

Dear Iveth, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble hotel for clean, comfortable, and well-equipped accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to appreciate our facilities and services. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at the Lexen Hotel on your next visit!Best Regards,Lexen HotelCustomer Care Team

Hey Paul, we are pleased to learn that you have given us a lovely rating of your guest experience. Thank you for allowing us to make you feel welcome at our hotel and for taking the time to appreciate our hospitality. The joy of knowing that our guests had a perfect holiday is incomparable. Let us know the next time you're in town so we can set up another riveting holiday for you at the Lexen Hotel!Best Regards,Lexen HotelCustomer Care Team

Thank you so much for your feedback! We are so glad to hear you enjoyed your stay with us!

Dear Sarita, we're thrilled that you and your husband enjoyed your stay with us! Your satisfaction is our top priority, and we're delighted that our staff could provide you with friendly and helpful service. We appreciate your feedback regarding the lovely rooftop bar, and we'll ensure that our bartender receives your comments for improvement. We hope that no other disturbances hindered your experience with us. We look forward to welcoming you both back for another wonderful stay!Best Regards,Lexen HotelCustomer Care Team

Thank you so much for your feedback! We are so sorry to hear you did not fully enjoy your stay with us! We hope you allow us another opportunity to host you in the future.

Dear Shareen, we sincerely apologize for the issues you encountered during your recent stay with us, and we appreciate your loyalty. It's disheartening to learn that the stained sheets and refund process marred your experience. Our team, led by AJ, aims to provide attentive and helpful service, but we regret the frustration you faced. We are deeply concerned about the reported incident with our staff member, and this behavior does not align with our values. Rest assured, we are taking immediate steps to handle this matter, and additional training will be provided to ensure such incidents are avoided in the future. Your feedback on the breakfast offerings is valuable, and we will review our options to enhance the guest experience. We hope for an opportunity to regain your trust on a future visit. Please contact us directly to discuss your concerns further.Best Regards,Lexen HotelCustomer Care Team

Dear Abel, thank you for taking the time to share your positive feedback about the cleanliness and comfort of our hotel. We're delighted to hear that you had a pleasant experience during your stay. Our team works hard to provide a clean and comfortable environment for our guests, and we appreciate your acknowledgment. If you have any specific suggestions or if there's anything else you'd like to share, please feel free to let us know. We look forward to welcoming you back for another enjoyable stay in the future. Best Regards,Lexen HotelCustomer Care Team

Dear Grant, we sincerely appreciate your feedback and are sorry to hear that you had concerns regarding the property conditions, facilities, and room comfort. Your experience is important to us, and we want to handle any issues you encountered. We would be grateful if you could provide more details about the specific issues you faced so that we can investigate and take appropriate action. Our goal is to ensure a comfortable and enjoyable stay for all our guests, and your input helps us identify areas for improvement. Please feel free to share any additional information, and we will do our best to handle your concerns. Best Regards,Lexen HotelCustomer Care Team

Dear Mary, thank you for your generosity with the rating. We are glad that you had an enjoyable occasion with us, and we look forward to having you back with us again. Best Regards,Lexen HotelCustomer Care Team

Dear Stanley, thank you for taking the time to share your feedback. We appreciate your positive comments about the cleanliness and maintenance of our hotel. We also take note of your suggestion regarding the inclusion of an armchair in the room, and we will certainly consider it for future improvements. Regarding the smell, we apologize for any discomfort it may have caused. Our housekeeping team will investigate and handle this issue promptly. We value your input and hope to have the opportunity to provide you with an even better experience on your next visit.Best Regards,Lexen HotelCustomer Care Team

Dear Bill, thank you for choosing our hotel for your stay, and we're pleased to hear that you found the room to your liking. We understand that parking with a car trailer can be challenging, and we appreciate your understanding. If there's anything else you'd like to share or if there are specific areas where we can improve, please don't hesitate to let us know. We hope to have the opportunity to welcome you back for another positive experience.Best Regards,Lexen HotelCustomer Care Team