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The room was very spacious and comfortable the front desk staff was polite the hotel was in a nice area so I felt very good about my vehicle being in the parking lot I will definately go back
Larry
Stayed 5 nights in May 2024
10/10 Excellent
Yulma
Travelled with partner
5 May 2024
Liked: Amenities
Walking distance to parks. Neighborhood seemed very clean, quiet and safe.
Staff was very friendly and helpful! The beds were very comfortable and the rooms were very clean, and the included breakfast was great! would stay here again!
Dear Yeon Joo, Thank you for staying with us and writing a review! We are pleased that you had an overall enjoyable experience. Although we wish you had a 5-star visit, we appreciate your feedback and hope to have the chance to welcome you back for an improved stay the next time you're in the area, Sincerely, Christy Thompson General Manager
Our 5 day stay at this hotel was great. It was very clean. The staff was all very friendly. I was very pleased with the breakfast buffet. It was nice that they have convenience items available for purchase the front desk in order to not leave the hotel. I would definitely stay again.
Nice room. Guests on our floor were laughing and talking loudly in the halls at 3:15 am .Not only woke us up, but continued to keep us awake
Sandra
Stayed 1 night in Mar 2024
Response from General Manager on 8 Apr 2024
Dear Sandra, Thank you for your raitng and review! We are pleased that you liked our guest rooms. I sincerely apologize for any inconvenience you may have encountered regarding the surrounding noise. We strive to provide exceptional accommodations and are disappointed we did not successfully do that for you this time. Please let our team know if you are facing any issues so we can resolve them promptly. It would be a pleasure to have the chance to welcome you back for a 5-star sometime visit soon. Sincerely, Christy Thompson General Manager
The mattress was too old an very uncomfortable lost of noise all night terrible terrible
Margarita
Stayed 1 night in Mar 2024
Response from General Manager on 8 Apr 2024
Dear Margarita, Thank you for your rating and review. I sincerely apologize for any inconvenience you may have encountered regarding the comfort of our mattress and the surrounding disturbances. Our goal is to provide stellar accommodations, and we are disappointed we fell short this time. Please let our team know if you are ever facing any issues so we can resolve them promptly. It would be a pleasure to have the opportunity to welcome you back for an improved visit sometime soon. Sincerely, Christy Thompson General Manager
I like the location, the front desk employees are friendly. The reason I gave 3 stars because we didn’t sleep well, the air conditioner made so noisy whole night. They should check everything in good condition before letting customers to check in.
Ellis
Stayed 1 night in Feb 2024
Response from General Manager on 27 Feb 2024
Dear Ellis, Thank you for taking the time to rate and review your recent stay! We are pleased that you were satisfied with the area we are located and the friendly service you received from our front desk team members. I sincerely apologize for any inconvenience you may have encountered regarding the surrounding noise caused by the air conditioner. We strive to provide exceptional accommodations and are disappointed we fell short this time. Please let our team know if you are ever facing any issues so we can work to get them resolved promptly. We would love to have the chance to welcome you back for a 5-star visit sometime soon.Sincerely, Christy Thompson General Manager