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"Quick problem solving "

"You would be a fool to stay any place else. Yes, it’s right in the heart of Broadway but that’s what you want right? And the people from the doorman to the staff of the entire hotel were absolutely fabulous funny kind, unbelievably helpful and incredibly polite."

"was very lovely "

"The hotel was wonderful. The staff was very friendly and welcoming. The only issue is that it was very windy and in the middle of the night, a window opened slightly. This caused the room to be cold and it took us all night to figure it out. "

"Ive stayed here three times now ans other than trying to get to front of hotwl for valet parking i have no complaints. Wedid do buffet breakfast one morning at 49 dollars pp it was very underwhelming. Save your money. Otherwise great stay "

"washcloths and drink cups not provided"

"Hotel location is the best when you are a tourist, most important locations are at walkable distance."

"Comfortable (yet small!) rooms. Bed was confortable. Restful spot after busy NYC exploring."

"The public areas were beautiful. We stayed in a double room. The beds and pillows were uncomfortable and the room was not in the best shape for such a highly rated hotel. Staff was friendly and helpful. Would stay there again. "